Florence Jandreau

Citation
Florence Jandreau

Material Information

Title:
Florence Jandreau
Series Title:
USF 50th (2006) anniversary oral history project
Creator:
Jandreau, Florence
Greenberg, Yael V
University of South Florida Libraries -- Florida Studies Center. -- Oral History Program
University of South Florida -- Tampa Library
Place of Publication:
Tampa, Fla
Publisher:
University of South Florida Tampa Library
Publication Date:
Language:
English
Physical Description:
1 sound file (51 min.) : digital, MPEG4 file + ;

Subjects

Genre:
Oral history. ( local )
Online audio. ( local )
interview ( marcgt )
Oral history ( local )
Online audio ( local )

Notes

Summary:
Florence Jandreau started working as a Clerk at USF in 1971. Having worked her way up, she currently is the Administrative Assistant to the Dean of the USF Library. She discusses her years of service to the university and the many people she has worked with.
Venue:
Interview conducted June 24, 2003.
System Details:
Mode of access: World Wide Web.
Statement of Responsibility:
interviewed by Yael V. Greenberg.

Record Information

Source Institution:
University of South Florida Library
Holding Location:
University of South Florida
Rights Management:
All applicable rights reserved by the source institution and holding location.
Resource Identifier:
029160235 ( ALEPH )
263084206 ( OCLC )
U23-00071 ( USFLDC DOI )
u23.71 ( USFLDC Handle )

Postcard Information

Format:
Audio

Downloads

This item has the following downloads:


Full Text
xml version 1.0 encoding UTF-8 standalone no
record xmlns http:www.loc.govMARC21slim xmlns:xsi http:www.w3.org2001XMLSchema-instance xsi:schemaLocation http:www.loc.govstandardsmarcxmlschemaMARC21slim.xsd
leader nim 2200421Ia 4500
controlfield tag 001 029160235
005 20140211144815.0
006 m h
m d
007 sz zunnnnnzned
cr nna||||||||
008 081022s2003 fluuunn sd t n eng d
datafield ind1 8 ind2 024
subfield code a U23-00071
0 033
20030624
b 3934
035
(OCoLC)263084206
040
FHM
c FHM
090
LD1799.8
1 100
Jandreau, Florence.
245
Florence Jandreau
h [electronic resource] /
interviewed by Yael V. Greenberg.
260
Tampa, Fla. :
University of South Florida Tampa Library,
2003.
300
1 sound file (51 min.) :
digital, MPEG4 file +
e 1 expanded summary (digital, PDF file)
440
USF 50th (2006) anniversary oral history project
5 FTS
518
Interview conducted June 24, 2003.
FTS
520
Florence Jandreau started working as a Clerk at USF in 1971. Having worked her way up, she currently is the Administrative Assistant to the Dean of the USF Library. She discusses her years of service to the university and the many people she has worked with.
538
Mode of access: World Wide Web.
FTS
Streaming audio.
FTS
600
Jandreau, Florence.
2 610
University of South Florida.
University of South Florida.
Library.
7 655
Oral history.
local
Online audio.
local
700
Greenberg, Yael V.
710
University of South Florida Libraries.
Florida Studies Center.
Oral History Program.
University of South Florida.
Tampa Library.
4 856
u http://digital.lib.usf.edu/?u23.71
y CLICK HERE TO ACCESS DIGITAL AUDIO AND EXPANDED SUMMARY
FTS
951
10
SFU01:001966556;
FTS


xml version 1.0 encoding UTF-8
transcript timecoded false doi U23-00071 skipped 9 dategenerated 2015-06-10 19:33:19
segment idx 0time text length 15 Year of arrival
235 She came to USF in 1971 as clerk I.
342 Circumstances that brought Florence to USF
5110 She is a life-long citizen of Tampa. She was born in Tampa. She came to USF in 1971 just out of high school.
620 First hearing of USF
8197 When she was growing up everyone was talking about USF. They talked about the changes that were coming to the large cattle field that was on Fowler Avenue. Fowler was a dirt road for a long time.
958 What did the campus look like when Florence first arrived?
11410 Florence says the landscaping was bare. There were no trees, just sand. All of the trees have been planted since then. "Now it looks so inviting compared to then," she states. Florence says the UC existed when she arrived. Crescent Hill was right behind the UC. Florence says Crescent Hill was a big student hangout. The administration building was there as were the education and engineering buildings.
1221 University Mall opens
14171 The first day the University Mall opened was a big day for the USF campus. Florence says that campus people took leave just to go over to the new mall and see the stores.
15University Restaurant
17560 Jandreau says the University Restaurant was the only place where campus people could go to for food. The restaurant served a wide variety of food, from Spanish to just plain food. It was a hang out for staff and faculty. Happy hour brought a lot of faculty to the restaurant. She says during happy hour one could find the administrators and faculty there. They went there for lunch because there was no other place to go to. The only other landmark in the surrounding area was a motel on 56th Street and Fowler Avenue. She says the area was very vacant.
1836 Sense of closeness in the early days
20239 Jandreau says there was a sense of closeness on campus, as everyone knew each other because it was smaller then. "It wouldn't be unusual to see half of the campus in one day because of so few buildings to go to and interact in," she says.
2140 How did she get the position of clerk I?
23196 Before she graduated she started with her sister working in the registrar's office as an OPS. At that time she looked for a job and the clerk I position came open. She applied for it and got it.
24Parents supportive of her working at USF
26274 Her parents were supportive. Her father worked at USF in the air conditioning unit. Her sister-in-law worked in the College of Education. They had family ties to USF. Also, her brother-in-law was going to school in the College of Engineering. So it was a family ordeal.
2733 Working in the registrar's office
29427 Jandreau says that when she became clerk I one computers were not around. She had to haul big trays of data cards from one point to another. The students did not register in the registrar's office. They registered in the gym. Her job was to truck the carts of cards back and forth. Then she sat a desk with what she thought were thousands of students asking her thousands of questions that she did not know the answers to.
30Registration process
32425 The university gave a card for each course. There were not many cards for each section. When those cards were gone the class was filled. Students came to Florence asking her if there were any cards left for a course. The students would then take their cards to another place and determine their schedules. There were lines out the gym because students wanted to be there first. It was on a first-come first-serve basis.
3328 Atmosphere on campus in 1971
35228 Jandreau says there was a sense of excitement on campus in 1971 because a lot of buildings were going up. Plans were being made for the future, which was exciting. When they broke ground for the library it was an exciting day.
36The new and current library building
38322 Jandreau became very attached to the new building. One of her jobs was to come over and label doors and lockers that they had at the time for students. Jandreau and the secretary to the library director had to scare away mice and rats on the floors because the floors were empty and still full of construction materials.
3980 Florence moves from the registrar's office to the library in what is now the SVC
40187 From the time she was little Jandreau had always wanted to work in a library. She was looking for a job. The library position was the first one that she came across so she took the job.
4124 Clerk I responsibilities
43424 Jandreau was in charge of copy services. At the time the library did not have public copiers. She worked in a very small room with one other person who was clerk II. There were two great big copiers in the room that put out a lot of heat. Everyone placed their papers to be copied in the office. She says there would be stacks and stacks of papers to be copied all day long. Her office was located on the fourth floor.
44Jandreau learns additional skills
46224 Also on the same floor as the copying services were serials and government documents. To give her a break from standing all day, she worked at the information desk for government documents and serials for a few hours a day.
47First people Jandreau met in the library
491162 The first person she met was Dennis Robeson, who was the head of public services at the time. He stands out because he was very good-looking and she was very young. He took her around the library building on the day of her interview. She says the tour and the way Dennis was describing the library with such excitement added to her joy of working there. She started her interview with the assistant director. She felt honored since she was just a clerk I. Pat Oaks was the secretary to the director. She went to school with Pat's son so she knew her and this put her at ease. Jandreau told Pat that one day she wanted to be secretary just like her. Mary Sepanik was head of reference when Jandreau began working for the library. Jandreau says that Mary was older and looked a lot like her mother. Also, Mary supervised many young people who worked in reference. Her nickname became mother Mary. "Anytime you had a problem she would give you direction. She was the best mentor," says Jandreau. She says that Mary helped further her career. Jandreau told Mary about her dream of wanting to be secretary one day, and Mary told her she would make it.
5052 Dream of being the secretary to the library director
52230 Jandreau was schooled just for secretarial skills. She excels at secretarial skills. Jandreau's dream was helped by Pat's guidance. Jandreau saw the work Pat did and saw her working in her office and just aspired to be like her.
5338 First impressions of Mary Lou Harkness
5583 Mary Lou came around and visited Jandreau on her first day. Jandreau says Mary Lou
56was very sweet, intellectual, and funny.
5782 Florence moves from the clerk I position to a reference position as clerk typist I
59194 Jandreau stayed on the fourth floor in the copying service center for three or four months. Pat Oaks interviewed Jandreau for the job in reference. She got the position and moved to reference.
6049 Jandreau is exposed to the library administration
62348 When Jandreau moved to reference, her office was right next door to Mary Lou's office. Jandreau became engulfed in the administration suite. She would help cover phones and work on other tasks. This was the first time Jandreau experienced the library administration because she was on the same floor and very close to the administrative offices.
63The new and current library building opened in 1975.
6514 Moving process
67748 Jandreau says the moving process took a lot of planning and a lot of creativity. The moving company they hired had never moved a building of such stature before. Also, the moving company had never moved books. The company built special book carts. The book carts were pushed out of a window of SVC because they would not fit on the elevators. A special ramp had to be built for the book carts to be put on and then loaded on the moving truck. The moving truck then went to the new building to unload the books on the loading docks. Jandreau says everything to be moved had to be color-coded. Everything received a certain color sticker indicating which floor the item belonged on. The items also had the proper room numbers listed on them.
6826 Any accidents while moving
70362 Jandreau says they lost a couple of book carts over the side of the building. They had to go down and pick them all up. They also lost books in the elevator shafts of the new building. Book carts fell apart because they were constructed just out of plywood. Books were put on the wrong shelves. "There was a lot of cleanup after we got here," says Jandreau.
71Formal ceremony to open the library
73243 Jandreau says there was a big dedication day for the library. Margaret Mead came to the ceremony. Jandreau says it was a big ordeal. The library accommodated the large crowd of people on the first floor. "It was a big fancy day," she says.
74Why did the library need a new building?
76329 In the SVC building there were stacks of books on each end of the ranges. The ranges were very narrow. They tried to put in more books than there should be. The floors were sagging. They knew the weight of the books was just too much. They had books stacked on one another. There was no place for students to sit and study.
7753 Florence moves from clerk typist I to clerk typist II
79723 Her new job as clerk typist II was to type interlibrary loan forms; she typed 100 a day. Then she mailed the forms out for materials that the library did not have for faculty. She typed annual reports. There were no computers, just old electric typewriters. She enjoyed working with the faculty and obtaining materials. She helped faculty write books by getting the materials for them. She was acknowledged in several books for her help with them. She really liked the public service part of it. The interlibrary loan was all part of reference. It was not its own unit. As she progressed in her job she made interlibrary loan its own unit. The interlibrary loan added staff members because the demand was growing.
8030 First computers in the library
82249 No students were authorized to use the first library computers. The very first computers were not what computers are today. The library still had the card catalogs. Jandreau says that when the library got its first computers it was very exciting.
8317 Computer problems
85She remembers having microchips sent to her in the mail. She had to call a phone number and a computer technician guided her through the process of opening the CPU part and trading out microchips in order to enhance the services.
86212 Jandreau was promoted from clerk typist II to clerk typist III to LTA I (Library Technical Assistant) to LTA II to Supervising LTA II (She became clerk typist III in 1974; she was supervising LTA II until 1988).
8743 In 1988 Florence became executive secretary
89974 As supervising LTA II Jandreau handled student employment and the payroll. Her office was in reserves, which was in the basement away from administration. There were some problems. They took Jandreau completely out of reserve because they were moving reserve to another location where they did not need a supervisor. They moved Jandreau to administration. At the time Mary Lou was retiring, and the acting library director was taking over. As administration expanded and new processes developed they needed additional help, so Jandreau moved to administration. Mary Lou then retired in 1988. Art Ketchersid took over as acting director until Laurene Zaporozhetz became the permanent director in 1989. Laurene was the first director that Jandreau was truly executive secretary to. The other times Jandreau took on a secretary role was when the library administration tried to survive without several positions and tried to do what they could to get everything done.
9056 Florence realizes she has made it to executive secretary
92152 She says it was very rewarding. She really did not realize what she had done until she thought about it and realized she had set a goal and reached it.
9369 How had the library changed by the time Mary Lou retired in the 1980s
95278 Jandreau says one of the major changes was the coming of technology. The phone system began to change. They did not have rotary dials anymore. They finally got push buttons. They had multiple lines. Jandreau says the structures and organizations of libraries were changing.
9632 Directors with different focuses
98202 At the time Mary Lou retired, Art tired to advance the library further in to technology. Then Laurene became director. Jandreau says that each person has a different personality and a different focus.
997 Laurene
101605 Jandreau says that Laurene was very different from Mary Lou. Laurene was younger, had been educated at a different time, and had many different focuses and organization and management styles. The university also changed at the time with reporting authority. The university had an associate vice president that covered the library. "Our direction was just changing completely from where it was just three years prior to Laurene coming," she says. The staff had been there for almost twenty years and it was hard on them to change when the new director arrived. Laurene was director from 1989 to 1990.
102Associate vice president of the library-Ann Prentice
103219 The associate vice president was similar to what the provost is today. She was the higher reporting person for library director. She took care of the media resources, such as educational outreach and the media center.
10464 How did the library receive funding when Florence first arrived?
106124 Funding went from the university to Mary Lou. Then Mary Lou purchased books for the Tampa library and the St. Pete library.
107Initial resistance to technology changes
110174 Florence says there was some resistance to technological changes. There was one cataloger who refused to have a computer put on her desk. She wanted her old IBM typewriter.
111Next director of the library
113911 Sam Fustukjian, who was the St. Petersburg library director, became the new Tampa library director in 1991. He was acting director for one year. Then the university conducted a search. He was appointed to the permanent position. He was the first male director since Elliot Hardaway in 1967. "He was a man of visions. He was not happy with you saying you couldn't do something because if he wanted something he would get it," she says. He fought for St. Petersburg while Mary Lou was director of the Tampa library. Once he arrived in Tampa he found himself fighting against St. Petersburg. "He knew who he should fight for, and he fought for the Tampa library. He saw technology that we couldn't see. He was very frustrated with some of the staff that just didn't see some of the changes that were coming about," she says. Technology was a large part of his vision. Sam passed away in March of 1999.
11427 Managing without a director
116541 Sam became sick in September of 1998. "We all worked as a team and as the director," she says. There were three other staff members besides Jandreau. One staff member was the assistant director for administrative services. The other staff members were Larry Heilos and Jim Gray. "The four of us did the best we could until February when they appointed Derrie Perez from the library school. She had worked on the task force to reorganize the library system. She was one of the most logical choices to be the acting director," she says.
117First impressions of Derrie
11968 "She had so much enthusiasm and a friendly demeanor," says Jandreau.
120922 She had a good hold on the reorganizing of the system. "It has been a rough ride because people didn't understand why a library system was needed. Her task has been nothing but uphill battles, but she has one a few," she says. Derrie's focus is more on the central services. Sam's focus was on public services. She is the dean of the USF library system, which encompasses the regional campuses as well. She is very involved in the Latin American Caribbean initiative that is on campus. She steered the library toward that way by hiring a Latin American Caribbean studies librarian. Jandreau says the library has done very well with the Latin American Caribbean studies program. Derrie was a member of REFORMA, which is the part of the American library association geared to the Spanish speaking community. Jandreau says Derrie's involvement with REFORMA strengthened the Latin American Caribbean studies program.
12161 In 1995 Florence became administrative assistant to the dean.
122Why have employees of the library stayed for so long?
124442 "It's the people. You are here with these people longer than you are with most of your family members. We're more or less like a big family, especially during the '70s and '80s," she says. The library celebrated birthdays and do many other interlibrary activities. "As we grew further and further with staff, jobs changed, more stress came, and more duties came, those kinds of things stopped, but the friendships still remain," she says.
12513 Mold outbreak
127870 When Jandreau worked in reserve one of her duties was to be in charge of the "mold people." There was an outbreak of mold on the fifth floor that was just incredible. The outbreak occurred around 1985, ten years after they moved to the new library building. The mold was half an inch thick on the books. She says it was just awful looking. In the basement in her office was a rack of trench coats, rubber gloves, masks, and mold reducing products. One of the security guards came up with the mold agent and sold it to the library. She had to hire forty students during one semester to come and put on the attire, go to the fifth floor, and wipe books down with the mold reducing agent. "It was quite a smelly process. I nicknamed them the mold people," she says. Air conditioning problems, the humidity in Florida, and unsealed windows caused the mold problem.
1288 Flooding
130253 If it rained really hard there would be water running down her wall in the basement, which did not make her feel very safe. Right after a hard rain ants would come. Documents were also in the basement at the time, and they had major flooding problems.
131The library does have a disaster preparedness committee.
132Security guards at the library
134673 When the library was in the SVC building there was always a security guard because there was no security gate. A guard sat at the door and checked the belongings of students and staff members as they went out. Security guards routinely walked around the building and checked for food since there was absolutely no food aloud. If the guards found someone with food they would toss the person out of the library. They worked with the university police. When the library moved to its current building there was still security because it was a much larger building. Then the library eventually stopped having security guards when the university police became more active.
135Students removed from the library
13896 Jandreau says students were removed from the library often for having food or getting in fights.
13957 What is she most proud of in her thirty-two years at USF?
141138 She is proud of her personal accomplishments at USF of starting out as a clerk right out of high school and getting to where she is today.
142149 Changing of the title of secretary to administrative assistant and Jandreau's work with the International Association of Administrative Professionals
143908 She says secretary is more of an assistant. To her, secretary assistant does not sound good. The association decided to change its name in 1998 or 1999 from Professional Secretaries International to International Association of Administrative Professionals. This encompassed the office managers, which was a brand new title to the country. It also encompassed office assistants, administrative assistants, and assistants. Jandreau says the new names were better titles than secretary. "It gave them [employees] a better well renowned name," she says. Jandreau says there is a USF area chapter of the International Association of Administrative Professionals. She says there were a couple of people at USF who belonged to the then Professional Secretaries International. They were tired of going across town for meetings. They began the chapter in the USF area and asked Jandreau for her assistance.
144Any particular changes at USF that stand out to Florence
146251 The changes that stand out to Jandreau are the physical changes on campus and the increased community support of the university. "The continued growth has made such an impact on the community form the pasture that it was to what it is now," she says.
14755 Where does Jandreau see the library in the next decade?
149268 In the next decade Jandreau sees stronger technology at the library. She thinks there will be a reduction in workforce because of technological advances. She also sees the expansion of the building not just for books, but also for labs and classrooms for technology.
15010 Last words
152429 "I think to be successful we all have to be a team player and understand that not everyone has the same views as you or I have. And we have to be very understanding of those changes, and want to change, and want the best, and want to strive for the top rating of the university," she says. To highlight Jandreau's team player attitude, her favorite saying is an African proverb, which says, "A single bracelet does not jingle."
15316 End of Interview
unicode



PAGE 1

COPYRIGHT NOTICE This Oral History is copyrighted by the University of South Florida Libraries Oral History Program on behalf of the Board of Trustees of the University of South Florida. Copyright, 200 8 University of South Florida. All rights, reserved. T his oral history may be used for research, instruction, and private study under the provisions of the Fair Use. Fair Use is a provision of the United States Copyright Law (United States Code, Title 17, section 107), which allows limited use of copyrighted materials under certain conditions. Fair Use limits the amount of material that may be used. For all other permissions and requests, contact the UNIVERSITY OF SOUTH FLORIDA LIBRARIES ORAL HISTORY PROGRAM at the University of South Florida, 4202 E. Fowler Avenue, LIB 122, Tampa, FL 33620.

PAGE 2

1 USF Florida Studies Center Oral History Program USF 50 th History Anniversary Project Narrator: Florence Jandreau Interviewer: Yael V. Greenberg Current Position: Administrative Assistant Location of Interview: Tampa to the Dean of the USF Libra ry Campus Library Date of Interview: June 24, 2003 Abstractor: Mary E. Yeary Editor: Danielle E. Riley Final Editor: Jared G. Toney TOPICS OF DISCUSSION Year of arrival She came to USF in 1971 as clerk I. Circumstances that brought Florence to USF She is a life long citizen of Tampa. She was born in Tampa. She came to USF in 1971 just out of high school. First hearing of USF When she was growing up everyone was talking about USF. They talked about the changes that were coming to the large ca ttle field that was on Fowler Avenue. Fowler was a dirt road for a long time. What did the campus look like when Florence first arrived? Florence says the landscaping was bare. There were no trees, just sand. All of the trees have been planted since then. "Now it looks so inviting compared to then," she states. Florence says the UC existed when she arrived. Crescent Hill was right behind the UC. Florence says Crescent Hill was a big student hangout. The administration building was there as were t he education and engineering buildings. University Mall opens The first day the University Mall opened was a big day for the USF campus. Florence says that campus people took leave just to go over to the new mall and see the stores. University Resta urant Jandreau says the University Restaurant was the only place where campus people could go to for food. The restaurant served a wide variety of food, from Spanish to just plain food. It was a hang out for staff and faculty. Happy hour brought a lot of faculty to the restaurant. She says during happy hour one could find the administrators and faculty there. They went there for lunch because there was no other place to go to. The only other landmark in the surrounding area was a motel on 56 th Street and Fowler Avenue. She says the area was very vacant.

PAGE 3

2 Sense of closeness in the early days Jandreau says there was a sense of closeness on campus, as everyone knew each other because it was smaller then. "It wouldn't be unusual to see half of the cam pus in one day because of so few buildings to go to and interact in," she says. How did she get the position of clerk I? Before she graduated she started with her sister working in the registrar's office as an OPS. At that time she looked for a job and the clerk I position came open. She applied for it and got it. Parents supportive of her working at USF Her parents were supportive. Her father worked at USF in the air conditioning unit. Her sister in law worked in the College of Education. They h ad family ties to USF. Also, her brother in law was going to school in the College of Engineering. So it was a family ordeal. Working in the registrar's office Jandreau says that when she became clerk I one computers were not around. She had to haul big trays of data cards from one point to another. The students did not register in the registrar's office. They registered in the gym. Her job was to truck the carts of cards back and forth. Then she sat a desk with what she thought were thousands of students asking her thousands of questions that she did not know the answers to. Registration process The university gave a card for each course. There were not many cards for each section. When those cards were gone the class was filled. Students cam e to Florence asking her if there were any cards left for a course. The students would then take their cards to another place and determine their schedules. There were lines out the gym because students wanted to be there first. It was on a first come f irst serve basis. Atmosphere on campus in 1971 Jandreau says there was a sense of excitement on campus in 1971 because a lot of buildings were going up. Plans were being made for the future, which was exciting. When they broke ground for the library i t was an exciting day. The new and current library building Jandreau became very attached to the new building. One of her jobs was to come over and label doors and lockers that they had at the time for students. Jandreau and the secretary to the library director had to scare away mice and rats on the floors because the floors were empty and still full of construction materials. Florence moves from the registrar's office to the library in what is now the SVC From the time she was little Jandreau had al ways wanted to work in a library. She was looking for a job. The library position was the first one that she came across so she took the job.

PAGE 4

3 Clerk I responsibilities Jandreau was in charge of copy services. At the time the library did not have publ ic copiers. She worked in a very small room with one other person who was clerk II. There were two great big copiers in the room that put out a lot of heat. Everyone placed their papers to be copied in the office. She says there would be stacks and sta cks of papers to be copied all day long. Her office was located on the fourth floor. Jandreau learns additional skills Also on the same floor as the copying services were serials and government documents. To give her a break from standing all day, she worked at the information desk for government documents and serials for a few hours a day. First people Jandreau met in the library The first person she met was Dennis Robeson, who was the head of public services at the time. He stands out because he w as very good looking and she was very young. He took her around the library building on the day of her interview. She says the tour and the way Dennis was describing the library with such excitement added to her joy of working there. She started her int erview with the assistant director. She felt honored since she was just a clerk I. Pat Oaks was the secretary to the director. She went to school with Pat's son so she knew her and this put her at ease. Jandreau told Pat that one day she wanted to be s ecretary just like her. Mary Sepanik was head of reference when Jandreau began working for the library. Jandreau says that Mary was older and looked a lot like her mother. Also, Mary supervised many young people who worked in reference. Her nickname be came mother Mary. "Anytime you had a problem she would give you direction. She was the best mentor," says Jandreau. She says that Mary helped further her career. Jandreau told Mary about her dream of wanting to be secretary one day, and Mary told her s he would make it. Dream of being the secretary to the library director Jandreau was schooled just for secretarial skills. She excels at secretarial skills. Jandreau's dream was helped by Pat's guidance. Jandreau saw the work Pat did and saw her working in her office and just aspired to be like her. First impressions of Mary Lou Harkness Mary Lou came around and visited Jandreau on her first day. Jandreau says Mary Lou was very sweet, intellectual, and funny. Florence moves from the clerk I posi tion to a reference position as clerk typist I Jandreau stayed on the fourth floor in the copying service center for three or four months. Pat Oaks interviewed Jandreau for the job in reference. She got the position and moved to reference. Jandreau is exposed to the library administration When Jandreau moved to reference, her office was right next door to Mary Lou's office. Jandreau became engulfed in the administration suite. She would help cover phones and work on other tasks. This was the first time Jandreau experienced the library

PAGE 5

4 administration because she was on the same floor and very close to the administrative offices. The new and current library building opened in 1975. Moving process Jandreau says the moving process took a lot of plan ning and a lot of creativity. The moving company they hired had never moved a building of such stature before. Also, the moving company had never moved books. The company built special book carts. The book carts were pushed out of a window of SVC becau se they would not fit on the elevators. A special ramp had to be built for the book carts to be put on and then loaded on the moving truck. The moving truck then went to the new building to unload the books on the loading docks. Jandreau says everything to be moved had to be color coded. Everything received a certain color sticker indicating which floor the item belonged on. The items also had the proper room numbers listed on them. Any accidents while moving Jandreau says they lost a couple of book c arts over the side of the building. They had to go down and pick them all up. They also lost books in the elevator shafts of the new building. Book carts fell apart because they were constructed just out of plywood. Books were put on the wrong shelves. "There was a lot of cleanup after we got here," says Jandreau. Formal ceremony to open the library Jandreau says there was a big dedication day for the library. Margaret Mead came to the ceremony. Jandreau says it was a big ordeal. The library accomm odated the large crowd of people on the first floor. "It was a big fancy day," she says. Why did the library need a new building? In the SVC building there were stacks of books on each end of the ranges. The ranges were very narrow. They tried to put in more books than there should be. The floors were sagging. They knew the weight of the books was just too much. They had books stacked on one another. There was no place for students to sit and study. Florence moves from clerk typist I to clerk ty pist II Her new job as clerk typist II was to type interlibrary loan forms; she typed 100 a day. Then she mailed the forms out for materials that the library did not have for faculty. She typed annual reports. There were no computers, just old electric t ypewriters. She enjoyed working with the faculty and obtaining materials. She helped faculty write books by getting the materials for them. She was acknowledged in several books for her help with them. She really liked the public service part of it. T he interlibrary loan was all part of reference. It was not its own unit. As she progressed in her job she made interlibrary loan its own unit. The interlibrary loan added staff members because the demand was growing.

PAGE 6

5 First computers in the library No students were authorized to use the first library computers. The very first computers were not what computers are today. The library still had the card catalogs. Jandreau says that when the library got its first computers it was very exciting. Compu ter problems She remembers having microchips sent to her in the mail. She had to call a phone number and a computer technician guided her through the process of opening the CPU part and trading out microchips in order to enhance the services. Jandreau was promoted from clerk typist II to clerk typist III to LTA I (Library Technical Assistant) to LTA II to Supervising LTA II (She became clerk typist III in 1974; she was supervising LTA II until 1988). In 1988 Florence became executive secretary As supe rvising LTA II Jandreau handled student employment and the payroll. Her office was in reserves, which was in the basement away from administration. There were some problems. They took Jandreau completely out of reserve because they were moving reserve t o another location where they did not need a supervisor. They moved Jandreau to administration. At the time Mary Lou was retiring, and the acting library director was taking over. As administration expanded and new processes developed they needed additi onal help, so Jandreau moved to administration. Mary Lou then retired in 1988. Art Ketchersid took over as acting director until Laurene Zaporozhetz became the permanent director in 1989. Laurene was the first director that Jandreau was truly executive secretary to. The other times Jandreau took on a secretary role was when the library administration tried to survive without several positions and tried to do what they could to get everything done. Florence realizes she has made it to executive secretar y She says it was very rewarding. She really did not realize what she had done until she thought about it and realized she had set a goal and reached it. How had the library changed by the time Mary Lou retired in the 1980s Jandreau says one of the ma jor changes was the coming of technology. The phone system began to change. They did not have rotary dials anymore. They finally got push buttons. They had multiple lines. Jandreau says the structures and organizations of libraries were changing. D irectors with different focuses At the time Mary Lou retired, Art tired to advance the library further in to technology. Then Laurene became director. Jandreau says that each person has a different personality and a different focus. Laurene Jandreau says that Laurene was very different from Mary Lou. Laurene was younger, had been educated at a different time, and had many different focuses and organization

PAGE 7

6 and management styles. The university also changed at the time with reporting authority. The university had an associate vice president that covered the library. "Our direction was just changing completely from where it was just three years prior to Laurene coming," she says. The staff had been there for almost twenty years and it was hard on t hem to change when the new director arrived. Laurene was director from 1989 to 1990. Associate vice president of the library Ann Prentice The associate vice president was similar to what the provost is today. She was the higher reporting person for libr ary director. She took care of the media resources, such as educational outreach and the media center. How did the library receive funding when Florence first arrived? Funding went from the university to Mary Lou. Then Mary Lou purchased books for the T ampa library and the St. Pete library. Initial resistance to technology changes Florence says there was some resistance to technological changes. There was one cataloger who refused to have a computer put on her desk. She wanted her old IBM typewriter Next director of the library Sam Fustukjian, who was the St. Petersburg library director, became the new Tampa library director in 1991. He was acting director for one year. Then the university conducted a search. He was appointed to the permanent position. He was the first male director since Elliot Hardaway in 1967. "He was a man of visions. He was not happy with you saying you couldn't do something because if he wanted something he would get it," she says. He fought for St. Petersburg while M ary Lou was director of the Tampa library. Once he arrived in Tampa he found himself fighting against St. Petersburg. "He knew who he should fight for, and he fought for the Tampa library. He saw technology that we couldn't see. He was very frustrated with some of the staff that just didn't see some of the changes that were coming about," she says. Technology was a large part of his vision. Sam passed away in March of 1999. Managing without a director Sam became sick in September of 1998. "We all wo rked as a team and as the director," she says. There were three other staff members besides Jandreau. One staff member was the assistant director for administrative services. The other staff members were Larry Heilos and Jim Gray. "The four of us did t he best we could until February when they appointed Derrie Perez from the library school. She had worked on the task force to reorganize the library system. She was one of the most logical choices to be the acting director," she says. First impression s of Derrie "She had so much enthusiasm and a friendly demeanor," says Jandreau. She had a good hold on the reorganizing of the system. "It has been a rough ride because people didn't understand why a library system was needed. Her task has been nothing

PAGE 8

7 but uphill battles, but she has one a few," she says. Derrie's focus is more on the central services. Sam's focus was on public services. She is the dean of the USF library system, which encompasses the regional campuses as well. She is very involved in the Latin American Caribbean initiative that is on campus. She steered the library toward that way by hiring a Latin American Caribbean studies librarian. Jandreau says the library has done very well with the Latin American Caribbean studies program. Derrie was a member of REFORMA, which is the part of the American library association geared to the Spanish speaking community. Jandreau says Derrie's involvement with REFORMA strengthened the Latin American Caribbean studies program. In 1995 Florence became administrative assistant to the dean Why have employees of the library stayed for so long? "It's the people. You are here with these people longer than you are with most of your family members. We're more or less like a big family, especially during the 70s and 80s," she says. The library celebrated birthdays and do many other interlibrary activities. "As we grew further and further with staff, jobs changed, more stress came, and more duties came, those kinds of things stopped, but the fri endships still remain," she says. Mold outbreak When Jandreau worked in reserve one of her duties was to be in charge of the "mold people." There was an outbreak of mold on the fifth floor that was just incredible. The outbreak occurred around 1985, ten years after they moved to the new library building. The mold was half an inch thick on the books. She says it was just awful looking. In the basement in her office was a rack of trench coats, rubber gloves, masks, and mold reducing products. One of th e security guards came up with the mold agent and sold it to the library. She had to hire forty students during one semester to come and put on the attire, go to the fifth floor, and wipe books down with the mold reducing agent. "It was quite a smelly pr ocess. I nicknamed them the mold people," she says. Air conditioning problems, the humidity in Florida, and unsealed windows caused the mold problem. Flooding If it rained really hard there would be water running down her wall in the basement, which d id not make her feel very safe. Right after a hard rain ants would come. Documents were also in the basement at the time, and they had major flooding problems. The library does have a disaster preparedness committee. Security guards at the library Wh en the library was in the SVC building there was always a security guard because there was no security gate. A guard sat at the door and checked the belongings of students and staff members as they went out. Security guards routinely walked around the bu ilding and checked for food since there was absolutely no food aloud. If the guards found someone with food they would toss the person out of the library. They worked with the university police. When the library moved to its current building there was s till

PAGE 9

8 security because it was a much larger building. Then the library eventually stopped having security guards when the university police became more active. Students removed from the library Jandreau says students were removed from the library often for having food or getting in fights. What is she most proud of in her thirty two years at USF? She is proud of her personal accomplishments at USF of starting out as a clerk right out of high school and getting to where she is today. Changing of the tit le of secretary to administrative assistant and Jandreau's work with the International Association of Administrative Professionals She says secretary is more of an assistant. To her, secretary assistant does not sound good. The association decided to cha nge its name in 1998 or 1999 from Professional Secretaries International to International Association of Administrative Professionals. This encompassed the office managers, which was a brand new title to the country. It also encompassed office assistants administrative assistants, and assistants. Jandreau says the new names were better titles than secretary. "It gave them [employees] a better well renowned name," she says. Jandreau says there is a USF area chapter of the International Association of A dministrative Professionals. She says there were a couple of people at USF who belonged to the then Professional Secretaries International. They were tired of going across town for meetings. They began the chapter in the USF area and asked Jandreau for her assistance. Any particular changes at USF that stand out to Florence The changes that stand out to Jandreau are the physical changes on campus and the increased community support of the university. "The continued growth has made such an impact on t he community form the pasture that it was to what it is now," she says. Where does Jandreau see the library in the next decade? In the next decade Jandreau sees stronger technology at the library. She thinks there will be a reduction in workforce becau se of technological advances. She also sees the expansion of the building not just for books, but also for labs and classrooms for technology. Last words "I think to be successful we all have to be a team player and understand that not everyone has the same views as you or I have. And we have to be very understanding of those changes, and want to change, and want the best, and want to strive for the top rating of the university," she says. To highlight Jandreau's team player attitude, her favorite say ing is an African proverb, which says, "A single bracelet does not jingle." End of Interview


printinsert_linkshareget_appmore_horiz

Download Options

close
Choose Size
Choose file type
Cite this item close

APA

Cras ut cursus ante, a fringilla nunc. Mauris lorem nunc, cursus sit amet enim ac, vehicula vestibulum mi. Mauris viverra nisl vel enim faucibus porta. Praesent sit amet ornare diam, non finibus nulla.

MLA

Cras efficitur magna et sapien varius, luctus ullamcorper dolor convallis. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Fusce sit amet justo ut erat laoreet congue sed a ante.

CHICAGO

Phasellus ornare in augue eu imperdiet. Donec malesuada sapien ante, at vehicula orci tempor molestie. Proin vitae urna elit. Pellentesque vitae nisi et diam euismod malesuada aliquet non erat.

WIKIPEDIA

Nunc fringilla dolor ut dictum placerat. Proin ac neque rutrum, consectetur ligula id, laoreet ligula. Nulla lorem massa, consectetur vitae consequat in, lobortis at dolor. Nunc sed leo odio.