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The Hillsborough County Employee commuter survey : April 1993 survey results and analysis


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The Hillsborough County Employee commuter survey : April 1993 survey results and analysis
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Ward, Beverly
Winters, Philip L
Rudge, Dan
University of South Florida. Center for Urban Transportation Research
Center for Urban Transportation Research (CUTR)
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Tampa, Fla
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Commuters--Florida--Hillsborough County--Attitudes--Statistics   ( lcsh )
Commuting--Florida--Hillsborough County--Statistics   ( lcsh )
Traffic surveys--Florida--Hillsbourough County   ( lcsh )
letter   ( marcgt )

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usfldc doi - C01-00028
usfldc handle - c1.28
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. TH E HILLSBOROUGH COUNTY EMPLOYEE COMMUTER SURVEY April 1993 Survey Results and Analysis Presented To: The Tampa Downtown TMO Report Prepared Through: Florida' s TMA C lear i nghouse Project Funded by: The Florida Department of Transportatio n and The Florida Department of Community Affairs Florida Energy Office Prepared By: The Center for U rban Transportatio n Research College of Engineering University of South Florida Contributing Staff: Philip Winters Stacey Bricka D an Rudge Beverly Ward


TABLE OF CONTENTS Introduction . . ........................ ... ........ ......... 1 Section I. Survey Results ....... ........................ ..... 2 Section II. Analysis of Data ...................................... 16 Appendix A: April 1993 Hill sborough County Emp loyee Commuter Survey (blank) A-I Appendix B : Region codes and Z ip codes ................. ............. B 1 Appendix C: Question 2A What County building do you work in? ...... . ... C-1 Append ix D: Conunents ... .. ......... .... ... .' ........ ....... D-l Figure l Figure 2 Figure 3 F igure 4 LIST OF FIGURES What time do you arrive at work? . . . . . . . . . . . . . 6 What time do you leave work? ........... ............... 7 Comparison of actual versus desired start time . . . . . . . . 9 Change in walking distance from parking site to work site ........ II


Table 1 Table 2 Tab le 3 Table 4 Table 5 Table 6 Table 7 Ta ble 8 Table 9 Table 10 Table II Table 12 Table 13 Table 14 Table 15 Table 16 Tab le 17 Table 18 Table 19 Table 20 Table 21 Table 22 LIST OF TABLES Ten most frequent responses to "Where do you live?" ............ 2 Question I: Where do you live? ........................... 3 Ten most frequent responses to "Where do you work?" ........... 4 Question 2t:l: Will you be moving to the new County Center? ...... 4 Question 3: How do you usually get to work from home? ........ 5 Question 4: lf you currently do not ride the bus to work. why? ..... 6 Question 5C: How muc h time does it take you to get to work? ...... 8 Question 7 A : If you drive to work, where do you park? .......... 9 Question 7B: How many blocks from your present work site do you park? . . . . . . . . . . . . . . . . . . . . I 0 Question 8 : Do you currently pa:rk in a reserved parking space? ..... II Question 9: Do you have difficulty finding a parking space: ...... .. 12 Question I 0: How much do you pay per month for parking? . . . 12 Question II: Which of the following means of commuting to work would you consider using at least two days per week? ... ......... 13 Question 12: What would encourage you to use the commute alternatives that you listed i n Question 11? .................... 14 Question 13: Do you stop on your way to work or home from work to drop offlpick up your child/children at a child care center? ... 14 Question 14: Do you th ink there is a need to provide child care for downtown employees? . . . . . . . . . . . . . . . 15 Comparison of Question 3A with Question 11 .......... ........ 16 What would enco urage carpooling at least twice a week? .......... 17 What would encourage vanpooling at least twice a week? . . . . . 18 What would encourage using the bus at least twice a week? ........ 19. What would encourage riding a bicycle at least twice a week? ....... 20 What would encourage walking at least twice a week? ............ 21


lntroductjon In 1992, Hillsborough County was awarded a federal Congestion Mitigation Air Quality grant to r educe congestion by promoting alternative transportation modes The April 1993 Hillsborough County Employee Commuter Survey was undertaken as pan of this grant. Its purpose was to determine employee travel behavior and willingness to use al t ernative forms of transportation for the daily commute T his information will greatly assist Hillsborough County and the T ampa Downtown TMO as County ag en cies prepare to move into th e n e w County Center. The results from this effort will benefit all citizens of Hillsborough County through improved commuter assistance programs, transit service, reduced congestion, and availability of other transportation options . The I 993 Hillsborough County Employee Commuter Survey was designed by Hillsborough County and the Tampa Downtown TMO and administered to Hillsborough County employees during April 1993. (Appendix A contains a copy of the survey.) A total of 4,692 surveys were distributed, and I, 707 questiormaires were completed for a response rate of 36 percent. At the request of Hillsborough County and the Tampa Downtown TMO, the TMA Clearinghouse at the Center for Urban Transportation Research (CUTR) entered and analyzed the data fr om the survey. The first section presents and summarizes the data. The second section contains more in-depth analysis and recommendations, as appropriate. Written comments in response to the open-ended question were entered and are contained in Appendix D. As these results are reviewed, it is important to note that due to the lack of demographic information, the amount of bias in the data carmot be determined. I


Section I. Survey Re$ults The first question on the $W"'ey asked the re$i><'"de.-.ts to im1icate their home zip cooes. for analysis purposes, zip codes were combined by region Appendix B contains the frequency of zip codes reported and the region to which they were assigned. As shown in Tables I and 2, the respondents homes are dispersed throughout the Tampa Bay region. The western Hillsborough County region was most frequently noted by respondents (8.6 percent). This area can best be described as that region of Hillsborough County which borders Pinellas County. The sec ond most frequent region was the Seffner/eastern Hillsborough County region (7.6 percent). The College HiiVSemino\e Heights area tied with Palma Ceia as the third highest region, reported by 7.4 percent of the respondents. Table 2 shows the total distribution' of respondents throughout the Tampa Bay region. Again the lack of concentration of employees in one residential area is evident. Table I Ten most frequent responses \o "Where do you live?" Region Frequency Numbe r Oldsmar/westem Hillsborough County 8.6% 142 Seffner/eastern Hillsborough County 7.6% 125 College HiiVSeminole Heights \23 Palma Ceia 7.4% 123 Brandon 7.0% 116 T emple Terrace 1.1)% 115 Old Carrollwood S.1% <}4 Westshore 5.2% 86 Town 'n Country 5.)% &5 Orient Park 4 9% 8 1 Plant City 4.1% 67 Port of Tampa area 4.0% 66 2


Table 2 Question I Where do you live? Regi1>n Freque-ncy Brandon 7.0% Brooksville 0.2% College HiiVSeminole Heights 7.4% CleatWater 0 .7% Oode City \.\% Pinellas County 0.8% East Lake 3 8% Inter bay 2.4% Lutz 3.2% Count\e$ 0.2% New Carrollwood!Nonhdale 3.8% Nonhwest of USF. East of Carrollwood 2 .4% Old Cartollwood 5 .1% Oldsmar/we

The second question asked respondents where they worked. The top ten responses to this question are shown in Table 3. A complete list of responses is in Appendix C The most frequent response was 419 E. Pierce Street, given by I 0 percent of all respondents. Eig ht percent of all respondents work at the county building located at 800 E. Twiggs St. The third most frequent response was 1000 Ashley Street, given by 5 percent of all respondents Table 3 Ten most frequent responses to "Where do you work ?" Response Frequency Number 419 E Pierce 10.4% 175 800 E Twiggs 8 3% 1 40 1000 Ashley St. 4.5% 76 801 E Twiggs 4.4% 75 495 I Adamo Dr . 4.3% 73 4 I 2 E Madison 4.2% 71 900 N Ashley 3.4% 58 2015 N 15th St 3.3% 56 725 E Kennedy 3.1 % 53 505 E Jackson 3.0% 51 . Question 2B asked the respondents if they would be mov ing to the new County Center. This information is important, as the relocation offers opportunities to influence travel behavior As indicated by the responses in Table 4, almost half of all respondents will not be moving to the new location. Eight percent of the respondents did not know if they would be moving Table 4 Question 2B: Will you be moving to the new County Center? Response Frequency Number No 49.2% 825 v .. 42.4% 711 Don't know 8.4% 140 Question 3 asked the employees how they usually got to work from home, as well as the number 4 ...


Question 3 asked the employees how they usually got to work from home, as well as the nwnber of times per week that mode was used. As requested by the Downtown TMO and Hillsborough County, if no response was given to this question, it was asswned t hat the respondent drove atone S days per week As shown in Table 5, over 80 percent of all counry employees drive alone to work an average of 4 .7 days per week. The second most popular mode is carpooling, used by 11 percent of emp l oyees, on average, 3.5 days per week. The average size of the carpools is 2.8 persons. Seven percent of employees take the bus an average of 3.9 days per week Mode Drive Alone CillpOol Bus Bicycle Taxi Walk Motorcycle Other Table 5 Question 3 How do you usually ge t to work from home? Vehicle Uual Mode (Home to Work) Day per We.k Mode Used Occupancy Frequency Number Mean Std Dev. 1.0 85.9% 1 467 4 .7 +I 0.02 2.8 10.8% 185 3 5 +/. 0.1 301 7.4% 1 2 6 3.9 +/-0.1 0 0.5% 8 . 2.4 +I 0.5 1 0.1% 2 2 5 +/. 1.5 0 0 9% 15 2.5 +/. 0 3 0 0.8% 13 1 8 +f. 0 2 0 2 6% 45 n!a nla Using the informat ion provided i n Question 3, an average vehicle occupancy was calculated that t ook into account part-time use. For this group of respondents, the total nwnber of employee trips made (across all modes) in one week was 7,966. Using the vehic le occupancy rates listed in Table 5, the total nwnber of vehicle trips is 7, 170. Thus, the average vehicle occupancy for this sample of Hill s b oroug h County emp l oyees is l.ll. Question 4 asked "If you currently do not ride the bus to work, why?". Respondents were encouraged to ch eck all that apply", and thus some gave multiple responses The number one reason for not using the bus, cited by 42 percent of all respondents, was that their car was needed before or after work. One-fourth of the respondents needed their cars at work, while 23 percent said ther e was not direct (express) service available On l y ten percent of the respondents cited lack o f information as the main reason for not taking the bus to work. Ov e r twenty percent of the respondents listed "other" responses. T hese mainly pertained to t he cleanliness of the buses (see Appendix D for specific conunents). 1lnstitute of Transportation Engineers. (mpfementing Transportatign Demand Management Programs. 1993. Appendi x B 5


Table 6 Question 4 If you currently do not ride the bus to work, why? Reason Frequency Number Need my car before or after work 41.7% 711 Need my car at work 25 1% 429 No dirctt (express) service 23.1% 395 No bus stop near home 2[.0% 358 Service is not frequent enough 16.9% 289 Lack of route/schedule infonnation 10.3% 176 No bus stop near work 9.1% 156 Olher 22 .3% 381 Question SA asked the respondents for the time they arrived at work. The distribution of responses is shown in Figure l. Note that the peak in arrivals occurs between 7:30a.m. and 8:30 a m. when 60 percent of all respondents arrive at work Almost 30 percent of the respondents arrive at work between 8:00 and 8:14 a.m figure l Question SA What time do you ani ve at work? 0 am Time Period Beyinning 6


Question 5B asked the respondents what time they left work. The frequency of responses is shown in Figure 2. As expected, the peak departure time is from 5:00 to 5:14 p.m when 43 percent of all respondents leave work. Figure 2 Question 5B What time do you leav e work? 42.9% 40..1.!-------------30..1.!-------------201r--------------0 4:00 4:15 4:30 4:45 5 : 00 5:15 5:30 5:45 6:00 6:15 6:30 pm Time Period Beginning Question 5C asked the respondents about the length of their commute The average length of time Hillsborough County employees spent commuting was 26 minutes. The frequency of responses is shown in Table 7. The longest commute (fo! 3 respondents) was reported to be 90 m inu tes, while the shortest, reported by two respondents, was one minute. 7


Table 7 Question SC How much time does it take you to get to work? Length of t ime Frequency Number Less than S minutes 0 .9% 16 5 9 minutes 5 2% 88 10 14 minutes 8.8% 147 1519 minu tes 14.4% 24 1 20 24 minutes 18.7% 314 25 29 minutes 8.6% 145 30 34 minutes 19 1% 319 35 39 minutes 3.5% 58 40 44 minutes 6.1% 102 45 49 minutes 8 .7% 146 50 -54 m i nutes 1.6% 26 55 59 min u tes 0.4% 7 60 minutes or longer 4.1% 68 Question 6 asked "If Hillsborough Cowlty a ll owed you to change your starting time by as much as two hours, what time would you choose to arrive at work?". It is important to note that this question was asked of all r e spondents except those who worked in Department C070, which is the office of the Clerk of the Circuit Court Thus, this discussion does not pertain to this subset of the respondents. The resp o nses to this question (d e sired starting time) were compared to those given in Question SA (actua l starting time), and the results are shown in Figure 3 Currently, 60 pe r cent of the respondents arrive between 7:30 a.m. and 8:30 a.m. However, if given a choice 54 percent of the employees would prefer to arrive at work between 7:00 a m. and 8:00 a.m. If employees were allowed to start at their desired start time, the 7 :00a.m. to 7:14a.m. time period would experience a 25 percent net increase in arrivals, while the 8:00 to 8:15 a m. time period would see a net reduction in arrivals of 20 percent 8


Figure 3 Comparison of actual versus desired starting time .Actual 30 Desired 20 10 0 6:30 7:00 7:30 6:00 8:30 9:00 9:30 10:00 am lime Period Beginning Questions 7 through 10 gather information on the employees' parking experiences. Question 7A asked if the employees parked at the work site or at a fringe/remote parking sitez. As shown in Table 8, two-thirds of all respondents park at the work site. Table 8 Question 7A If you drive to work, where do you park? Parking location Frequency At work site (or direcdy adjacent) 67.4% At fringe/remote parki ng site l2.6% Number 1,071 518 Question 7B asked those respondents who parked at a remote or fringe parking site to indicate the distance (in blocks) from the remote parking site to the work site. The frequency of responses is shown in Table 9, where one-third of the respondents said they parked one block away from their work site. Altogether, eighty percent of respondents park 3 blocks or less from their work sites, which is considered an "accep table walking distance.' One respondent reported to park 12 blocks from his/her work site tenns were not defined for the respondents. 3Lynch and Hack. Site Planning. (Cambridge, MA: MIT Press, 1984) p 468. 9


Table 9 Question 7B How many blocks from your present work site do you park? Response Frequency Number One b l ock or less 32.6% 179 Two b l ocks 28.6% 157 Three blocks 18.8% 103 Four blocks 10.9% 60 Five blocks 4 .7% 26 Six blocks 2.4% 13 Seven blocks or more 2 1% II As indicated in Question 2B, 42 percent of the respondents stated they would be moving to the new County Center. Question 7C was directed to th i s subset of respondents It asked "If your parking location doesn't change and you will be relo cati ng to the County Center, how many blocks from your work site will you be park i ng?". Of particular interest was determining how many employees would be walking more than an "acceptable" distance. In order to determine the change in walking distance, a comparison of current and anticipated walking distance was made. This analysis specifically included only respondents who met the following cri teria: they r es(io nde d "YES" to Question 2A (they would be moving to the new job site); they answered Question 7B, giving a current walking distance; and they answered Question 7C, indicating that their park i ng location would not change The results of this analysis are shown in Figure 4 Accord ing to the graph, o f t he 257 respondents who met the above conditions, 76 percent are currently parking within an acceptable walking distance However, after they move to the new County Center, o n ly 41 percent of this same group anticipate the same walking distance. In fact, 48 percent will be walking 4 to 6 blocks to their new work site. While reviewing the results of this particular analysis, it is important to remember that these results repr esent only the select group of respondents who met the above criteria. They account for 1 5 percent of all respondents, and 36 percent of those respondents who will be moving to the new County Center. 10


Figure 4 Change in walking distance from parking s i te to work s i te 30 Actual Anticipated 20 ------------------10 5.0% 0 1 2 3 4 5 6 7 8 9 10 Number of Blocks from Par1<1ng Site to Wor1< Question 8 was intended to determine the number of downtown employees who park in a reserved parking space. Less than one-third of the respondents indicated that they parked in a reserved parking space Table LO Question g Do you currently park in a reserved parking space? Response l'roqueney Number No do not park in reserved space 71.9% 1150 Yes park in reserved space 28.1% 450 Questions 9A and 98 asked about difficulty in finding parking spaces, both in the mornings and during t he work day. As shown in Table II, less than 10 percent of employees have trouble finding a parking space at the start of the work day. This number increases to almost 25 percent i f the employees leave and return during the work day. II


T able II Question 9 Do you have difficulty finding a parking space Respon s e At start o f work day D uring work day Frequency Number Frequency Number No -d o not have trouble finding space 92 .7% 1404 77.8% 1 165 Yes do h a v e trou b l e fi nding p a ce 7.3% 110 22.2% 332 Question I 0 asked if the employee paid for parking. About half the respondents ( 47 percent) indicated th e y pai d for parking. The average monthly parking fee was $26.00. Table 12 shows lhe distribu ti o n o f amounts paid, in $ 5 i ncrement s. The most frequent amount paid was in the range of $15 to $ 1 9 ,.-as.reported by 3 1 percent of res p onde nt s The secon d most frequency amo unt was $25 to $29, paid by 29 percent of respondent s. T w o percent of Hill s bor ough C ounty e m p lo y ees reported pay i n g less than five dollars a m o nth for parking. Table 12 Question 10 How much do you pay per month for parking? AmOWit paid p

Question 11 asked the respondents which alternative modes they would consider using to go to work at least two days per week. The results of that question are shown in Table 13. Forty-three percent of the respondents indicated they would cons ider carpooling or taking the bus at least two days per week Only rwo percent of the resi>ondents indicated an interest in walking to work. It is important to note that these statistics are for all respondents, including those who may already be using these commute alternatives {as indicated in Question 3). Table 13 Question II Which of the following means of commuting to work would you consider using at least two days per week? Commute Alfcmatives Frequency Number Carpool 43 5% 742 Bus 42 .6% 728 Vanpool 24.0% 410 Bicycle 6.8% 116 ... Walk 2 .4% 41 Other 14.2% 243 Question 12 asked what would encourage the employees to use those modes. As shown in Table 14, the number one incentive was a guaranteed ride home program, as reported by 36 percent of respondents The second most frequently cited incentive was HARTline fare subsidies, chosen by 29 percent of the respondents. Twenty-six percent of the respondents indicated that parking fee discounts for carand/or vanpools would encourage them to use alternative modes. 13


Table 14 Question 12 What would encourage you to use the commute alternatives that you listed in Question I J? . Responses Frequency Number Guaranteed ride home for emergencies 35 .6 % 608 Hl\R-Tline.fare subsidies 28.5% 487 Parking fee discounts for carand/or van pools 26.1% 445 More flexible work hours 25 7% 438 Prefen-ed parking for earand/or vanpools in downtown garage 21.4% 365 Park'n ride lot near home that provides shuttle to downtown 20.3% 347 HARTline route & schedule inf o 15.6% 266 Downtown 13.4% 229 Oay care center located near work site 7.$% 128 Shower facilities and bicycle lockers located near work site 6.0"/o 103 Awards/company recognition 2 .9% so Other 12.2% 208 None 15.6% 267 . Questions 13 and 14 pertained to Child Care. Question 13 asked if the employee stopped on his/her way to or from work to drop off/pick up a child at a child care center. Twenty-five percent of the respondents indicated that they did. Of this 25 percent, almost half are employees who will be moving to the new County Center. Table 15 Question 13 Do you stop on your way to work or home from work to drop off/pick up your child (or children) at a child care center? Responses Frequency Number No 75 .0% 1114 Yes 25.0% 371 14


Question 14 ask e d if there was a n eed to provide ch ild for downtown employees. An overw h elming 81 percent said yes It is in teresting to not e that include d i n those saying "No" a r e abo u t I O . perce n t of those who indicate d in Q u estion 13 th a t th ey stop to pick up or drop o f f a child at daycar e No Yes Tab l e 1 6 Question 1 4 Do you think there is a nee d t o provide ch ild care for d o wntow n em p loyee s ? Responses 1 9.5% 805% 1 5 Number 265 1360


Section II. Data Analysis When the Tampa Downtown TMO asked CUTR to tabulate the results of the April 1993 Hillsborough County Employee Commuter Survey, it was req u ested that in addition to a summary of the results, two specific be addressed: For those respondents who drive to work in a single-occupant veh.icle, what cummute al t erna t ives will they consider? What type of incentives would encourage respondents to use an alternat i ve mode of transportation for their commute at least two days per week? One reason for administering this survey was to determine the extent t o which commute alternatives were used by Hillsborough County employees. In addition, the survey itself was used to increase awareness of these alternatives and to determine t he types of programs that would potentially cause emp l oyees to change modes. With over 85 percent of all respond e nts reporting that they drive alone to work an average of 4 5 days per week, it was important to see what commute alternatives this segment of the respondents would consider. Thus a compar i son was made for those respondents who indicated they drove alone in Question 3 with which commute alternatives they said t hey would consider using in Question II. The results of this comparison are shown in Tab l e 17. Of the 1,467 res p ondents 624 (or 43 percent) indicated they would consider carpooling at least twice a week. More than a th ird wou l d consid e r using the bus, and about one-fourth indicated they wou l d be interested in participating in a vanpool at least twice a week Table 1 7 Comparison of Question 3A with Question II Commute Altemalive Frequency Number Carpool 42.5% 624 Bus 40.8% 599 Vanpool 23 8% 349 Bicycl e 7.2% 105 Walk 2 2% 33 Other 15.1% 222 Note: Based on I 467 respondents who indica t ed they drove alone in Question 3 In order to have an effective TDM program, incentives must be in place to encourage the commuters to change modes of transportation for the work trip. Questions II and 12 were compared, t o provide information on which incentives would encourage the use of different commute a l ternatives This information is provided in Tables 19 t hrough 22. 16


The firs t commute altern a tive s u ggested was that of carpooling Forty-three perc.ent of the respondents ind i cated they would consider carpooling at least twice a week. Incentives that would encourage this change in mode are shown in Table 18. The most frequent response, given by over half of the respondents, was "guaranteed ride home". Almost the same num ber of respondents expressed an interest in parking fee discounts for carand/o r vanpools The third most frequent response was preferred parking in a down t ov.n garage, as indica t ed by 38 percent of the respondents Table 18 What would encourage carpooling at least twice a week?* Commut e Altema tive=Carpooling Respon ses Freq\.lenc.y Number Guaranteed ride home for emer gencies 52.4% 389 Parkin g fee discounts for car and/or van pools 41.8% 3 55 Preferred parking for car and/or vanpools in downtown garage 38.4% 285 More flexible work hours 3 4 .1% 253 Park.'n ride l o t near home that provides shun l e to downtown 26 4% 196 Downtown shuttle 18.1% 134 Day care cen1er Joc.ated near work site 9 .4% 70 Awards/company recognition 4 .9% 36 O ther 10 .4% 77 None 9 .7% 72 Base

The second conunut e alternative offered was that of vanpo o ling. Almost one-fourth of the respondents i n dicated they wou l d consider vanpooling at l east two days per week The ince n tives that would e n courage this group of respo n dents are shown in Table 19. Sim il arly. t o carpooling incentives sixty percent of the r espondents would be enco u raged by a guaran t eed ride home. Over half wou ld favor parki n g fee discounts and almost the same amount would welcome preferred parking as an ince n tive. Table 19 What would encourage va n pooling at least twice a week?* Commute A ltemative=Vanpool\ng RO'lp onses frequency Number Guaranteed ride home for emergendes. S9J% 243 Parking fee discounts for car and/or van pools 51.5% 211 Preferred parking for car and/or vanpoo\s in .downtown garage 47 ,1% 193 Park'n ride \ot near home t'nal provides shuttle to downtown 39.3% 161 More flexible work hours 38.5% ISS Downtown shuttle 25.4% 104 Day care center located near work site 11.5% 47 Awards/company recognition 6.6% 27 Ot h er 14.1% 58 None 4.6% 19 eased on 410 respondents who indicated t h ey woul d consider vanpo o ling t wo days per week. 18


About forty percent of those respondents who currently drive alone t o work indic ated they would consider using the bus for work trips Table 20 shows the preferred incentives for this group of respondents. Unlike for car or vanpooling, the most frequently named incent i ve for perspective bus ridets was HARTline fare subsidies (61 percent). The second most frequently named incent i ve, given by 53 pe r cent of the respondents was a guaranteed ride home. A third incentive was a park 'n ride lot near home that provided a shuttle downtown, named by 37 p ercent of the employees. Table 20 What would encourage using the bus at least twice a week? Com.mute Altemati\'e=Bus Ro:sponses Frequency Number HARTline fare subsidies 61.3% 446 Guaranteed rid e home for emerge11des 52. 7% 384 Parlc' n ride lot near home that provides shuttle to downtown 37.1% 270 More flexible work hours 35.7% 260 HARTline rout e & schedule info 33. 2% 242 Downtown shuttle 23.6% 172 Day care center located near work site -8 .7% 63 Awards/company recognition 4.4% 32 Q(her 1 4 .4% 105 None 3.3% 24 Based on 728 respondents who indicated they would consider using the bus two days per week. 19


Seven percent of the respondents indicated they would consider riding a bicycle to work at least two days a week. The incentives to encourage this are listed in Tabl e 21. As anticipated, the numbe r one in cen tive, for sixty percent of \hose who would consid e r rid ing their bicycles to wor k is to have shower facilities and bicy cle lo ckers located near thei r wor k site One in three respondents would be encouraged by gu arant eed r ides home and flexible work hour s. One-fo urth of the po tentia l bicyclis t s i ndica ted an i n terest i n HARTHne fare s ub sidies, and 19 percent woul d be enco uraged by rou t e and schedule information. These respon ses raise tbe i ssue of transporting bicycles on buses, or at leas t providing a means to secure bicycles that are ridden to bus s t ops. Table 21 What would encourage riding a bicycle at least twic e a week? Commute A'tern'at\ve S\tyc\t Responses F requency Number Shower facilities and bieycle lockers located near work site 60.3% Guararne

Two percent of the respondents said they would consider walking to work at l east two days per week. For this select group of respondents, three incentives tied for most frequent: guaranteed rides home, shower facilities located ncar work site, and flexible work hours Table 22 What would encourage walking at least twice a week? Commute Altemat iver=Walking ... Responses Frequency Number Guarantee d ride home for emergencies 31.7% Shower facilities as1d bicycle lockers l oca t e d near work s ite 31.7% More flexible work hours 31.7% . None 26 .8% Awards/company recognition (2.2% Downfown shuttle 12 .2% Day care center located near work. s ite 12.2% Other 7.3% Based on 41 respondents who india.ted t h ey woul d consider \ '\talking. two days per week. 13 13 13 II 5 s 5 3 Careful consideration of these responses w ill benefit any programs implemented by the Tampa Downtown TMO and/or Hillsborough County to aid commuters. It is recommended that a follow-up st u dy be conducted after the various Hillsborough County departmen t s and agencies move to the County Center as that change will impac.t these resu l ts. 21


Appendix A April 1993 Hillsborough County Employee Commuter Survey (blank) A-1


c. II. COMMVnHG AI.TI!RHAnYES Wbkh ol W followtq cndN o( commutfna co woric woufd )'OU .toa 1 1 h-.-two dap per wed? (You e.ey cbJt tDOtt \Ma ooe alt-ematift) carpool b._ \'allj>OOI c ._bua d._bk)dt e._wellt r ._..,..,. (Spac aJIPiy) -p R:fcrnd pirklnJ rot tlr and/or wnpooll ln downtown ...... b._ paridna f dllcounu (or cat ud/or vanpoots c._ HAR1Une ,., b .. dlct d._ H.A.Rnlnt route a t

. ... r rl!l!!ato,r: '. : I*"' .. .::.,.: .. .. -1991 Our Commuter: IU Hi-a b Oounty ""-ud ....,a.. ......udoce lnco chc: new Coonty Cutu, h C. lflpotUN 10 dccaalor a.po,.ce trawl bchaYiot and to tn riclab a rin a aad COM.auc.e alw'Mdw:l baJda the :tln1lc: OCIC'Upanq whide. tn coopcntbl wkh 1M Downwwn Pu1ncnhl, 1'\'anlponatJon Oraanfudon (T)CO) and HARTline. the County At conducdn.a: a tn.Mporcatlon s u t\'c.f 10 help undent&nd cmp&oyrc: a u.kudel a bou! cat and vanpooUna. tral\lit ridenhlp, bkyc:llft.Jiwalkll'l&. Plrkl"' and child care. The end raultl wi.ll enable the Cowuy to dt'Ydop lna::n1ha a nd 10 enccH.H"aJC. and promOte ridcsharin.a a nd Other eonamute d wa. YOUR II rre1c.di1 f1eMt art:IW!y cotl).pim: a.nd rerum lhe: qvalionAalrc. 10 your da.fs n a l cd br ,YI!IL 21m. TIIANit YOU POR YOUR C00f8RATION II A. GemJW. I What b: lhe dp code where )'OU live? :lA. 28. l. Whoc eouncybulldlol c1o,...-(Rapood """ bvll4lna ..... "'....., WUJ )'OU be movlnJ 10 the new COUnty Cenlcr? a._no b ._ya c._4on' How do you wu.tUy aec 1 0 wotk f rom home? l( )'OU chctk more tha n one, bow #W\Y cbya per wcdc do )'OU. UK ucb one 'I a. drive alone l>._ alJ>OOI # olpm<>N c bus d bilt all ll>lt apply) a ..__ no d i rect (upreu) lt.n'icc b._ no bou t top ocac c._ l&dc olrouct/ld>

Appen dix B Region codes and Zip codes . ... B-1


REGION=Unknown ZJ.f. N umber 33569 47 336 59 I 33672 I 33676 I REGION=Brandon ZJ.f. Number 33510 45 33511 71 Frequency 2.8% 0 .05% 0.05% 0.0 5% Fregvency 2 .6% 4.2% REGION=Brooksville ZJ.f. Number 3 4602 2 34603 I 34610 I frequency 0.1% 0 05% 0 05% R.EGION=College HillfSeminole Heights ZJ.I.'. Number 336 03 52 336 04 71 ZJ.f. Number 3 4616 I 3 4619 I 34620 I 3462 1 3 34623 2 34624 I 3462 5 2 frequency 3.0% 4.2% frcauency 0.05% 0.05% 0 05% 0.2% 0.1% 0 05% 0.1% REGION=Dade City Zlf. Number 33525 5 33527 13 REGION=East Lake ZJ.f. Numbe r 33610 63 REGION=Interbay ZIP N umber 33616 39 REGION=Lutz m Number 33549 53 Frequ ency 0.3% 0.8% Freauency 3.7% Frequency 2 .3% Frequency 3.1% REGION=ManateefSarasota Counties B-2 Zlf. Number 34205 I 34221 I 34241 I 34428 1 Frequen cy 0 .05% 0.05% 0 .05% 0.05%


REGION=Northem Pinellas County ZIP Number 34683 3 34684 3 34689 I 34690 I 34695 5 34698 I Frequency 0 .2% 0.2% 0.05% 0.05% 0.3% 0 .05% REGION=New Carrollwood/Northdale ZIP Number Frequency 33624 63 3.7% REGION = Northwest of USF, East of Old Carrollwood ZIP Number Frequency 33613 34 2 .0% REGION=Oid Carrollwood ZIP Number FI:eguency 336 1 2 54 3 .2% 33618 39 2 .3% 33682 I 0.05% REGION=Orient Park ZIP Number 33619 81 Frequency 4.7% B-3 REGION= Palma Ceia ZIP Number 33611 62 33621 I 33629 60 3.6% 0 .05% 3 .5 % REG I ON=Pasco County ZIP Number 33540 3 33541 4 33543 4 33544 6 33547 II 33550 I 33554 I 34639 10 34641 I 34642 3 34644 I 34655 I 34661 I 34677 3 REGION= Piant City ZIP Number 33564 I 33565 25 33566 19 33567 22 Frequency 0.2% 0.2% 0 .2% 0.4% 0.6% 0.05% 0.05% 0 .6% 0.05% 0.2% 0 .05% 0 .05% 0 05% 0.2% Frequency 0.05% 1.5% 1.1% 1.3%


REGION=Po1k County ZIP Freouency 33801 2 0 1% 33805 3 0 .2% 33813 2 0.1% 33817 l 0.05% 33860 3 0.2% REGION=Port of Tampa/Ybor City ZIP 33601 33602 33605 33606 Number 2 7 32 25 Frequencv 0 1% 0.4% 1.9"/o 1.5% REGION = Southeast Hillsborough County Z IP Number 33530 6 33534 5 33539 l 33570 9 33572 17 33573 I 33576 I Frequency 0.4% 0 .3% 0.05% 0.5% 1.0% 0.05% 0.05% REGION = Seffner/Eastern Hillsborough County ZIP Number 33584 48 33587 I 33591 I 33592 13 33594 57 33598 5 frequ ency 2.8% 0 .05% 0.05% 0.8% 3.3% 0.3% B-4 REGION=St. Petersburg Zll' Number Freguency 33701 2 0 1% 33702 2 0.1% 33 703 2 0.1% 33705 l 0.05% 33706 2 0.1% 33707 l 0.05% 33710 2 0.1% 33712 2 0.1% REGION=Tampa Palms ZIP Number 33647 10 Frequency 0.6% REGION=Tcmp1e Terrace ZIP Number 33617 96 33620 I 33637 17 33639 I Frequency 5.6% 0 05% 1.0% 0 05% REGION= Town n County ZIP Number 33614 85 Frequency 5 .0%


Western Hillsborough County ZIP Number 33556 9 33615 59 33625 27 33626 4 33627 I 33634 33 33635 9 REGIONo\Vestshore ZIP Numbe[ 33607 51 33609 35 frequency 0.5% 3.5% 1.6% 0 .2% O .OSo/o 1.9% 0.5% Frequency 3.0% 2 1% B-5


Appendix C Questio n 2A What Cou n ty b uild ing do you w o rk in ? > C-1


Street Address Number Freguency Street Addres Fregue ncy I Dickman Dr SE 5 0.3% 301 & Hwy 60 I 0.05% 1000 Ash ley St 76 4 5% 302 N Michigan 6 0.4% 10017 Vaughn St 2 0.1% 305 N Manhattan I 0.05% 101 W L utz Lake 4 0.2% 3100 N 66th St 8 0 5% I 040 I N Florida I 0 05% 3110 C lay Magnum 2 0. 1 % I 0509 Riverview 6 0.4% 3126 w Lambright 7 0.4% 10715 Main St 5 0.3% 3 !3 N Nebraska 35 2.1% 1101 E River 7 0.4% 3 210 S 78th St 2 0.1% II 07 E Jackson 5 0.3% 3402 N 22nd St l 0.05% I I 09 E Osborne 10 0.6% 3516 McFarland 2 0.1% 11101 Big Bend 1 0.05% 3606 E lOth Ave 1 0.05% 1 1 15 E 39th Ave 3 0.2% 3909 Neptune St 14 0.8% 1 1 2 NW 1st Ave 6 0.4% 40 I Pierce St 1 0 05% 1 120 7th St 2 0.1% 401 S Mo rgan 9 0.5% 117 1 7 C lay Pit 4 0.2% 40 17 N Hesperides I 0.05% 1205 E 8th Ave 5 0.3% 403 N Morgan St 16 0.9% 13055 Delwood 3 0.2% 407 East St 7 0.4% 13173 NUS 301 35 2 1% 410 S 78th St 31 1.8% 1410 N 2 1st St 13 0.8% 410 Ware Blvd 38 2 3% 1505 N Nebraska 3 0.2% 4115 S 66th St 4 0.2% 15610 Premiere 5 0.3% 412 E Madison 71 4.2% 1626 Natures Way 8 0.5% 419 E Pierce 175 10.4% 1900 9th Ave 4 0.2% 4220 Tampa Bay 17 1.0% 1902 S Village 2 0. 1 % 4311 San Migue l I 0 05% 20 I E Kennedy 27 1.6% 440 Falkenberg 10 0.6% 2015 N 15th St 56 3 3% 4711 Central Ave 4 0.2% 203 Kelsey Lane 4 0.2% 4720 W Kelly Rd 2 0. 1 % 204 W Morgan St 5 0.3% 4805 E Sligh Av e 2 0.1% 207 Beach Place 2 0 1% 4951 Adamo Dr 73 4.3% 2 1 03 N Rome Ave 12 0.7% 5009 Nesmith Rd 3 0.2% 2 1 12 N 1 5th St I I 0.7% 504 E Tyler 13 0 8% 212 Audubon I 0.05% 505 E Jackson 51 3.0% 215 E Palm I 0.05% 505 East St 33 2 0% 240 Plant 3 0 .2% 510 E Sadie St 4 0 .2% 2607 E M L King 2 0.1% 510 2 Lawnton Ct I 0.05% 2709 E Hanna 7 0.4% 5339 CR 579 8 0.5% 2711 E Hanna 6 0.4% 5402 Lithia Pinecrst 7 0.4% 2820 S Gallahger I 0.05% 5550 W ldelwood 43 2.5% 2902 W Fletcher I 0.05% 5602 N Lois Ave I 0.05% C-2


Street Address Number Fr!1guenc)! Street Number F!eguenc)! 5650 Breckenridge 1 0 0 6% Lake Park 2 0 1% 5 70 I E Hillsboro 5 0.3% L ithia Road I 0 05% 5720 Providence 2 0.1% Mort Playground I 0.05% 5936 Conne ll Rd 2 0.1% North Rec Center I 0 05% 60 I E Kennedy 4 0.2% Playground I 0.05% 6039 Hanley Rd 5 0 3% Rec Ct r-Pro Vi i 2 0.1% 6215 Symmes Rd I 0.05% S Hillsbor A dc I 0 05% 625 E Twiggs 15 0.9% SR674 I 0 .05% 664 Gulf & Sea 5 0 3% 700 E. Twiggs 16 0.9% 702 Alsobrook 4 0.2% 7220 N Taylor 25 1.5% 725 E Kennedy 53 3.1% 7606 Paula Dr 1 4 0.8% 7824 Big Bend Rd 3 0.2% 7912 Cortaro Dr 5 0.3% 800 E Kennedy 18 1.1% 800 E Twiggs 140 8.3% 801 E Twiggs 75 4.4% 815 C o llege A ve I 0.05% 8 1 8 Zack I 0.05% 8420 Saba! Park 22 1.3% 850 S Falkenberg I 0.05% 8620 Jackson 3 0.2% 8802 Allamanda I 0 05% 89 1 6 North Blvd 1 0 05% 900 N Ashley Dr 58 3.4% 901 6th St SE 7 0 .4% 902 N Florida Ave 8 0.5% 9215 N Flo ri da Ave II 0.7% 9225 Bay Plaza 12 0.7% 925 E Twiggs 42 2 .5% 9250 Bay Plaza 4 0.2% : 9260 Bay Plaza 37 2.2% 9720 Wilsky I 0.05% 9809 Sheldon 2 0 .1% 9811 Sheldon I 0.05% Bks Equestrian Ctr I 0 .05% Cordelia Hart I 0.05% Frequency Missing = 20 C-3


Appendix D: Comments C-1


Note: Comments were entered verbatim. Spelling was corrected, but no grammatical corrections were made. Any names or phone numbers given by the respond ents were removed. Transit The bus leaves too early because it has a stop all the way through Brandon. It would t ake less time if it could take a sh.orter route and less stops. Make the express routes a no stop bus. Plant City buses going in and out need a later bus in the evening for pick up downtown to home after 6:00 pm for those who need to use bus ser vice or work later than most. You need cleaner buses reduced fares. You should contact Michael Eisner in Disney World so be can show you how to have clean buses as his are immacula te. Substantial discoun t s on bus pass especially on the express routes. This would make up for the dirty conditions (seats) that can be very discouraging when paying $3 per day RTN fare fringe parking is $1.25 per day. Very interested in a subsidy to ride bus. Very much needed. However buses in horrible shape filthy (we carry our own towels ) Breakdown a lot. Need to upgrade bu s or at least clean them . I would ride the bus daily if give n a 50% discount. Many others would ride the bus also A full bus at 50% i s better than an almost empty bus at I 00% fare. The bus service has been fair over the 4 112 years I've been using the service However, the buses are in deplorable condition. Some leak and riders get wet, dirty seats and wet seat s in the A M. I also felt the PA system they just put on the buses was one huge waste that money spent could have fixed a few problems. I have ridden the bus for 8 years. I enjoy it. I like the idea that when there is a .wreck on the interstate, the buses get off and take side roads, and we still get t o work on time. I do wish the 20X left downtown during the mid afternoon earlier than 4:10pm. More buses running for less waiting I would ride bus to work if we had a stop near my work site D 2


Note: Comments were entered verbatim. Spelling was corrected, but no grammatica l corrections were made. Any names or phone nwnbers given by the respondent s were remov e d Transit (cont.} The closest bus stop is more than 12 miles from my home. U sing the bus would double the time required to get to work. The only way I'd consider using the bus system is that they would have to improve the service extremely. The bus was perfect until you cut last run (express). Tried regular I time, took t oo long, never again! Need more benches at bus stops I certainly hope they proceed with the transit system between L akeland and Tampa I wonder how many more deaths it will take on I -4 before they okay it. I think (as a traffic eourt clerk who regularly sees people lose their licens e because of excessive traffic charges & DUis} that Hillsborough Co shou ld subsidize county-wide bus service. You should check and see how many peop le drive without a valid license because there is no other way for them to work and provide for their families. Your bus lines are not enough. You need many more. Bus routes are inadequate for hours worked. My bus 191eave s at 5:01pm. I get off at 5:00 pm and oo 6-8 blocks to catch the bus. Next bus on schedule same so this is very 12ad. More than half the people riding buses work at the courthouse. There should be bus stops for us close to the court h ouse the way it use to be. You definitely need bener servicemore convenient stops. I'm over 50 and it is exhausting for me not to mention having to run during a storm. Thanks If the bus company gives bener service, specially at rush hours, m ore people will ride th e bus. Buses should not come more than 5 minutes apart at rush hours. Nobody likes to stand in a comer and wait more than 5 or I 0 minutes for the bus. I ride the bus but have to carry a paper towel to wipe dust from the seats. Most mornings they are very filthy and dusty. Need an express bus service or alternative shunle service from Pasco County to Tampa. Lots of commuters from that area. D-3


Note: Comments were entered verbatim. Spelling was corrected but no grammatical correct ions were made. Any names or phone numbers given by the respo n dents were removed Transit (cont). It would be niee for the 200X to become an express again. Bus that does not take me 45 minutes to I hour to get to work. I would ride #7 when we move to county center. I live 8 minutes from downtown. { plan on riding the bus but i t is very frustrating that it takes 45 minutes to J hour We used to sit in the downtown Hartline area for 10-15 minutes each morning Work hours will be 8-5 at county center. Florida and Fletcher (33). Fletcher comes at 5 : 52 pm and Florida (1) Avenue does not get to Fletcher until 6:00pm. There is not another 33 until 6:50. Routes don't connect within a reasonable time. Bus drivers do not always leave the termina l when they shou ld by the schedule. This makes me late t o work. Hartline system stinks (last word changed to remove potentially offensive language]. Us i ng your formula @ 15 miles + $25 month parking ... cost $4101.60 ... (Using my insurance $600 year+ $360 gas+ $500 lvfX + $300 Park =$1760 or $7.33 per day vs $3.00 per day by bus) ... Even if I took the bus, would insurance come down low enough to reduce overall cost? etc. I have been riding the bus for the past two years . Riverview area has very limited bus service. Only 2 express lines a day (2 in am, 2 in pm). They should run more frequently and provide more stops in the outlying areas. Mass transportation needs to be more frequent. The guaranteed ride home for emergencies would probably help some people feel bener if they choose alternative ways to get to work. Hartline's express service could be expanded if more people are encouraged to use it and do indeed use it as they leave and come to downtown. Buses other than express buses are not efficient whether timewise or routewise. Will consider using bus 5 days Remote parking can be considered with shuttle to county eenter available. ( 12-j) 0 4


Note: Comments were entered verbatim. Spelling was corrected but no grammatical corrections were made. Any names or phone numbers given by the respondents were removed. Transit (cont.) I would like to comment that on the days I do ride bus the passenger and I have negative impression due to seats being dirty and drivers jerking bus or driving with sudden stops. At the end of the ride you are exhausted. We need more direct bus service to downtown area The only reason I don't use the bus is that they

Note: Comments were entered verbatim. Spelling was corrected, but no gramm atical corTections were m ade Any rwnes o r phone numbers g ive n by the respond ents were removed T ransit (cont.) Bus is pain in the butt! Transfers are the probl e m Hartline subsidies probably would be m y first choice and guaranteed ride to car m emergency. Park and Ride is a great idea from Ybor t o t own Half hour trips to and from park '.n ride lot l ocated near the downtovm area would be very useful servic e for persons making field visits. Hartline should go to Plant City beyond D over and Valrico on Hwy 60. A s urv ey should be taken of h ow many employees live in Plant City that are willing t o ride the bus to Tampa to work everyday. A scaled bac k express service should be made available to sec tions o f town throug hout the day ( when monies are available ). Mo re frequent buses to Plant City/Dover areas Exp l ore networkin g opt i o n s with adjacent counties which have bus servi ce so routing toffrom downtown Tampa has regional transportation potential parti cu larly during peak and mid day hours. Networking option may assist not only cou nt y employees who live in adjace nt counties but may enhance visitors to/from county attractions and support downtown Tampa commerce and high-speed rail route I plan to ride bus when new building except on days when working late . I prefer to ride the bus but I must drive to Pin e lla s Co unty to purchase ticket s and can g e t no discounts. The I OOX is a PST A bus. Hartline has no expre ss route s i n South Tampa Need discount ed bus fares and better waiting facilities I have calc ulated a t $ 25/ mile of reimb ur sement for personal and reviewed Hartline s bus fa ir from P in e llas Co. I t appears that Hartline's fare and inconvenience was the det e rmi n i ng fa cto r to remain as a S O.V. D-6


Note: Comlllents were entered verbatim. Spelling was corrected, but no gramlllatical corrections were made. Any name s or phone numbers given by the respondents were removed. Jrans it (cont.) Many of the bus schedules have changed and are not n ow convenient for work schedules I used to ride the express bus on occasion until Hartline increased the fare by 50%, then eliminated the park 'n ride near my home. The closest bus stop is @ 1/2 mile and I frequently carry a heavy brie f case. I sometimes work very late and would be about having no transportation . : . As a current Hartline user from Plant City, 1 would like to see a reversal of routing i.e., either pick up at Plant City last or leave Plant City people off first in the evening. (Some of us leave home at 6:30 am and arrive home at 6:30 pm making a very long day). I sometimes receive calls from an 80 + year old family member (needs transportation to doctorpick up medication ... etc). Also/ride homecar = 20 min (no traffic). Ride home bus (plus walk fr o m bus 1.15 hours Then travel back over same route to do errands ( s o me times). More bus routes on Sheldon Road I currently pay 47.60 a month to ride the bus I think that is too much -if you want to encourage mass transit bring the pric e down!!! I think a good price break on bus pass (such as the 1/2 off rumored to be provided s oon by the county) would encowage more 10 ride the bus. As bus fares have .-.. increased, more people quit riding the bus and chose to drive iheir own vehicles. An article in the Tribune last week suggested that a train running from L akeland to Tampa with stops in Plant City and Seffner was a possibility I believe there are a lot of people that would be willing to use this service The travel time alone would be worth the switch from car or bus! I would gladly ride the bus if it was cheaper and cleaner' Also, more shelters are needed for rainy days. Per article in newspaper. This seems to be the most convenient way to get to downtown Tampa It's fast and you only have 2 stops from P l ant City. D-7


Note: Comments were entered verbatim. Spelling was corrected, but no grammatical corrections were made Any names or phone numbers given by the respondents were removed. Transit (cont ) Bus system needs express routes to run later for employees working longer or staying downtown later Hotline info posted at bus stop. County sponsored daycare would be great If I worked downtown I would consider Hartline provided with guaranteed ride home for emergencies. When I rode Hartline I had to drive halfway to work to catch the bus. I stop ridi ng because of the inconvenience, the bus breaking down, air not working and no windows to open. 3/4s of the bus leak when it rains not little leaks it pours, seat always full of water and grease. Because I work a seco nd job downtown I need my vehicle. Buses do not run to my neighbo rhood at the time I get off at my second job. And since it is dark when I come to work I'm afraid to walk far in the downtown area when it is dark. What about parents that have to drop off their kids to different bus stops/area I am required to use my own car during work on many o ccasions. Even on the occasions I have been able to use a bus, I find myself restricted by the bus schedule. If I do not leave my office by 5:40 pm, I must take a loca l to University to get to Brandon/Seffner. Previous experience with Hartline found buses unpredictable sometimes no ale or available seats. I would utilize bus service if it returned to Citrus Park area when I get off work Buses are inconvenient acrually the express just runs certain hours and too the Citrus Park bus does not stop at the Carrollwood Meadows vicinity although petitions have been presented to the company that WERE IGNORED. The express route should be available more hours a day. Schedule should be more flexible. Need some forrn of emergency transportation to Clearwater Park 'n Ride after 5:45pm. D-8


Note : Comments were entered verbatim. Spelling was corrected, but no grammatical co rrect i ons were made. Any names or phone numbers given by the respondents were removed Transit (cont.) Bus schedules don't correspond with times people ge t off work e g bus leaves a t 4:30 people get off at 4:30 there needs to be at lea st a ten minute leeway. Waiting 15-2 0 minutes at the north terminal before finishing the assigned route More express buses downtown E Xlended express hours. I have to drive 10-12 miles to park my car at 92 and 379 East Tampa needs a bus to go further east at least to Mcintosh Rd Less pollution Less stress Relax All this if bus service was bener! If public transponation is so g

Note: Comments were entered verbatim. Spelling was corrected, but no grammatical corrections were made. Any names or phone nwnbers given by the respondents were removed. Transit (!

Note: Comments were entered verbatim Spelling was corrected, but no grammatical corrections were made Any names or phone numbers given by the respondents were removed. Child Care (cont.) Need a very good daycare downtown Childcare center nearby is desperately needed. Good, quality, experienced childcare. As my younger son is now almost 6 years old, and has been attending the da ycare center (which n ow provides before and after school care) for almost 5 years, I would not switch But it would have made a big difference had i t be en available 5 years ago. #14 No-No-No-Downtown workers are no better than any one else Downtown childcare would be nice since I would be closer, but she would have to ride in the car longer and wou ld make carpooling or riding the bus difficult. I don't think downtown childcare is feasible. There are too many people, therefore increasing the number of undesirables. If childcare is provided in a more co n venient downtown location, how wou ld "after-schoolers" from different schools be accommodated? Will there be a special bus or van to pickup these kids? Or will this proposed childcare (mentioned above) be especially for babies or toddlers? I wo u ld not use any daycare other than the one sponsored by my chu rch school. However, once my child is school age I will still have to take him to school if school bus unavailable. He will have to be in after school daycarc. My child is disabled, if after care is provided will that be one of the factors look at. (Spelling & grammar as written.) Childcare downto\\n would be a major benefit to working parents. It would help to relieve some of the concern & preoccupation of employees as to w hether their child's needs are being met. I don't have children but I think it would be so much easier if childcare wa s provided. Also, I think the county should purchase the lot across from the courthouse for those who work in the courthouse. What a great opportunity D-11


Note: Comments were entered verbatim. Spelling was corrected, b\)t no granunatical corrections were made. Any names or phone numbers g iven by the respondents were removed. Child Care (cont.) Even a back'up plan ch ild care facility woul d be helpful and prevent time away from work, for times when primary and secondary babysitte r s are not available I think that a daycare center for county employees is what we are lacking. I wou l d defmitely bring my child with me in the morning if we had a facility downtown. Of course it bas to be at a reasonable rate. MAKE IT HAPPEN Quality childcare is needed in several downtown lo cations Cannot comment on need for childcare. Survey could answer that question If you were to provide daycare downtown how would you handle after school care? My child is in after schoo l care I think childcare for pre-school children downtovm is needed but not possible for school age children. Parking I park in county center and would love t o stay there if space is available and rates don't go too much higher. Build four parking lots (large) on the East, West South, North outskirts of downtown and have a shuttle pick up and drop off on each comer inside the downtown county building nidi us. This shuttle will also provide transportation (in case of emergency) to our car. I prefer to drive my car if I can find reasonable parking fees. Why not Hartline to and from county sponsored parking lot? Average employee can not afford to park in QJ: near county center. With the large influx of cars coming into Tampa, the cost of parking is escalating. The high cost of parking nullifies raises etc. $50-60 to $75 is t oo much for ordinary office people to pay. Judges sho u ld be made to pay or park elsewhere at their expense! D-12


. Note: Comments were entered verbatim Spelling was corrected, but no grammatical corrections were made Any names or phone numbers given by the respondents were removed. Parking (cont.) Ideally for me parking downtown or near downtown with regular shuttle at reasonable cost. Daily schedule demands use of car. Sometimes do not go straight home form work. County employees that do not work downtown are provided free parking at county expense. Only those downtown must pay to park in county facilities. Make it fair by charging all employees the same amount to park in county facilities Would any private companies or wealthy individuals be interested in constructing a parking garage near county center? If there were plenty of parking available for days a person needs to drive thei r priva t e auto mobil e (at a reasonable price) it might be more attractive to use alt ern ate transportation 2 to 4 days a week. Parking for employee cars and county vehicles should be in a safe, handy location at non-down t own offices. The problem with som e people moving downtown that live in Brandon and Valrico that now work in Brandon will have to come up with extra money out of their wages for tolls and parking if moved downtown without any increase in pay to compensate. Does that seem fair to lower wage people? Free park i ng for county employees should b e a consideration A li st of available parking would be helpful along with the exact address, m ove -in date and details of current s t atus of transition into Two Mack Center: Since we are required to pay for parking if a garage is used these should be reserved spaces for those job categories that require a vehicle to accomplish assigned duties. Currently I am outposted in the area I cover (case managerservicing the elderly) My office is in a church which the county is paying minimal rent (5000 I mon). 1 pay no parking and I am available to my clients immediately in case of an emergency. Moving to Two Mack Center will not only put a financial burden on me (due to parking costs) but also my clie nt s since I will not be as easily accessible to them. D-13


' Note: Comments were entered verbatim. Spelling was corrected, but no grammatical corrections were made. Any names or phone numbers given by the respondents were removed. Parking (cont.) Since we will have to pay for parking, it would be nice to get some form of discount on parking. The Edgecomb garage is off limits to motorcycles. I would ride my cycle 5 days a week if I could park in my assigned space. . Don't park in reserved space but in designated lot. County employees shou ld not be provided parking as a benefit (as it is now) b ut as a reward for carpooling. Cost of parking is too low. Tampa sho uld co nsider increasing parking fares or reducing the number of parking spaces then, downtown workers would consider using these commute alternatives. The parking situation is a great concern for me in that I make home visits, center v i sits and transport children parking long distance f rom the building is not time efficient for me. I see myself losing much time going back and forth. Extend county parking for e mp loy ees as well as low ering the prices. County should build a parking garage next t o the new county center. Ride-Sharing N o one who lives close to me travels at the times l do. To go to a park & ride I have to go just as far the other way then take a bus travel time would be 4 to 5 times longer each way. Gas would be about the same if I went to a park & ride or just went to work. In addition, parking i s $16 a month Bus fare would be about $48 per month. I'm saving money. On my way to work each day I go by and check on my elderly parents (77) and ( 82). If I take any other route, I would not be able to do this. D-14


Note: Comments were entered verbatim. Spelling was corrected, but no grammatical corrections were made Any names or phone numbers given by the r espondents were removed. Ride-Sharing (cont.) I am out of county (Hernando), but am still interested in a car van pool. I currently carpool with one other person who I drop off on my way to work. I will continue to carpool with tha t person when we move to county center. I would like to vanpool or ride the b us for a number of reasons. I use t o drive a company vanpool for TV A; if you'd like some information please call me. Not interested in carpooling. Tried it before. Get tired of waiting for people that cannot be ready on time. Difficult if you are ill and can't co me to work to call all people in your carpool. 1-4 widening project oeeds a carpool lane (2 or more). I believe that carp ool or vanpool is saving the envirorunent and should have priority parking and discount rates Car used for fire department business and inspections. I'm moving to Ybor City Summer 93; I would use an Ybor City/downtown shu ttle, bicycle, or walk. County vanpooling sounds great for those in need. Picking up children/dropping them off does not allow me to rely on anyone but myself they get sick school schedules vary etc. Provide parking for employees. The car culture won't die. SOV's forever maybe electric. Where are the bicycle trails? S.O.V. means Save Our Vehicles. SOV means Safety! SOV means Freedom! SOV means Independence! SOY means my thoughts my radio station, my temperature, my hea.lth, my insurance. There's nothing wrong with driving alone in my own car! D-15


Note: Comments were entered verbatim. Spelling was corrected, but no grammatical corrections were made. Any names or phorie numbers given by the respondents were removed. Ride-Sharing (cont.} The cost and wear and tear and time consumed driving from Tampa to Brandon is very expensive for me. I want an alternative. I believe that those in COWlty center will need flexible work hours; Park 'n Ride lots, adequate bus service and van pools. I like driving by myself I work two jobs and drive myself. Re: #II no other emp. in area at appropriate time and no bus within 2 miles Last minute emergencies at work DO NOT usually make car pooling a good choice for me. We are often asked to come downtown at a moment's notice or need to transport a client home which requires us to have a car all the time @ work. I am serious about horse n buggy in Lutzbetween the rat race and pace of traffic a leisurely ride in a buggy would do me good. A bi ke ride wouldn't be bad, if I could freshen up upon arriving and if there were a bike route, Otherwise, you risk your life I would certainly carpool or take the bus if I didn't have to have my car for my job. Because I need my car at work, I think preferred parking in downtown garage and parking fee discounts/subsidy for myself and others in similar situations should be provided. I have no choice and shouldn't have to pay for it. I like to carpool. But being a case manager, I need my car to visit my clients daily or at least 3 days a week. I work in satellite office at church in area I serve. The coWlty pays no rent, and I pay no parking. I leave and return frequently because I often see my elderly clients at their convenience. I travel from out of the area. Only train service would be helpful. One of the pre-requirements of employment in daycare is having a car because of flexibility of scheduling so why ask about alternatives? D-16


Note : Conunents were ente red verbatim Spelling was corrected, but n o gramm atical corr ections were made. Any names or phone number s given by the respondents were remo ved. R.jde-Sbarjng (cont.) There is no on e to carpoo l with in rny area Enjoy r i ding alone each morning and aftern oon I do s top off and drop off or pick up my kids from school. Ride-Share conunuters should also get par kin g meter passes as an incentive (non transferable stick ers with expiration dates). I presently work downtown but I am an assigned field insp ector who will report directl y to the job site duri ng construction Being in a C3lp001 puts one at a disadvantage on days when there are errands to run o r emer genci es at home. I would like telephon e numbers of those near me working my hours in Tampa if they could handle one more during vacatio n s e tc. I have to use my own vehicle for w o rk and it i s a real expense. This is a problem which is not being resolved adequately by county! My work positio n is 50"/o field and SO% office. A flexible schedule is required and the availability of assigned vehic le is esse ntial to P erform my work in an efficient manner. As I go home for lunch eac h day, it wou l d take con sidera ble savings to me to not have a car a"aila 'o\e to d o that Because I m never sure wha t time I will be leaving at night it would be very hard for me to carpool. Unfo rtunately my work hours are never predictable so I cannot realistically sign for carpool. I go home every day for lunch as my hus band has to be given medication. Live near downtown most conv e ni e nt to commute on my own. D -17


Note: Comments were entered verbatim. Spelling was corrected, but no grarrunatical corrections were made Any names or phone numbers given by the respondents were removed. (cont.) Reduced hour/part-time employee my schedule is already flexible around school times. I'm not sure carlvanpools or buses would get where I need to be Ill parent, currently too many commitments, for commuter programs My reason for not using bus or pooling is an e l derly mom I often check on at lunch and after work and/or take to the doctor appointments etc and occasionally pick up my granddaughter from school. Good idea, but short of available transportation during the work day, my particular job assigrunent prohibits utili z ation Since I have to use my car all the time to visit centers and attend workshops and meetings, moving to downtown will create a problem for me, economically as well as physically It is difficult to think about carpooling when you must use your personal vehicle frequently during the work day. My schedule can vary so widely I prefer to use my own transportation I choose not to have the responsibility of carpooling due to living less than 15 miles from home 12 minutes to work. I like to eat lunch away from the office & downtown Basically ... to get away. Without my car I could not do t hat. Vanpool-type commuting to park & ride area .or bus stop. Apollo Beach is very spread out the nearest bus stop is 3 miles from my house, for example and there is no park 'n ride loca tion. Also buses could not possibly turn on many of our streets commuting to bus stops and poor service schedules are reasons l have not bothered with it. I've operated a IS passenger vanpool i n the D.C. area. It works well if parking is provided and vans are leased with maintenance and insurance provided as part of the lease Call me if you are interested in how it worked. My job requires visits in the field and I need transportation available at all times. D !8


Note: Comments were entered verbati.m. Spelling was corrected but no grammatical corrections were made. Any nam es or phone numbers given by the respondents were removed. Flextime I would like to have a flex time. I could ride with my husband more often. Currently our work schedules are too different for this t o always be convenient. Utilize flex time! I don t want to miss the bus and get stranded just because I have to work late! Ther efore, flexible hours are a good idea; also. more buses after 5:00 pm are helpful. Flex time ( 4) 10 hour days versus (S) & hour days Go to 4 day work week. Would like 4 day week. A four (4) day work week will be an excellent incentive Half (1/2) hour lunch break. I only need a 1/2 hour for lunch not a whole hour. 4 day work week !'lex hours a must!!'! Flex hours defmitely Please grant county employees the option of flex time. It seems staggered work hours are a must (!lex-time) -if over 2,000 people ar e working for one company (H C.) and have to all start at the same time and leave at the same time. To put it mildly it would create chaos! Would encourage the opportunity to pursue the initiation of 4 day work week where feasible with difficult departments. D-19


Note: Comments were entered verbatim Spelling was corrected b u t no granunatical corrections were made Any names or phone numbers given by the r e spondents were removed. F le xt i me Would like 4 day work week to eliminate one day travel completely. Also it wou l d reduce the wear, gas expense, Weal & tear, drycleaning bi lls, one l ess car on road (one day a week) risk of acc i dent. Th is would be particu l arly helpful to non-management employees. Flexible work hours and more reasonable treatment of county ass igned v eh icle parking at remote locations wouldbelp immensely. Especially for field personnel who mus t enter downtown, then leave i e. collUllute back to wor k site! More flexible hours is very important. My office is already on flextime I attend college classe s four nigh t s a week More flexible work hours would be extremely helpful. It's time we use flextime for employees Court schedules mandate work hours. Until we have flexible work hours and have a way of getting home if we stay late I II continu e to bring my own auto. Other Need bicycle loc ke r/rack; n eed showers Would like t o sec another means of rapid transit such as a train or monorail available in the Tampa area. Survey should have bee n done prior t o purchase. Flextime is necessary. !like th e idea of preferred or reserved spaces for car and vanpools. Please don't ignore employees who w ill not be moving into the county center. Our office still has needs. We usually get every other office's rejects and throw aways: ie phone system s furniture, etc We would like som e attent i on also! D 20


Note: Comments were entered verbatim. Spelling was corrected, but no grammatical corrections were made Any names or phone numbers given by the respondents were removed. Other (cont. I feel havin g to begin working in downtown Tampa amounts to a pay cut for me. I am in the location where I am of my own choosing. I find it difficult to comprehend a county center in the city limits of Tamp a instead of in the county we serve. More a ttention should have been given and should now begin to the compensation matter Those who are in the lower pay classes and who live considerable distance from downtown should be given more consideration for what this .is costing th e m t ime and money. Should con s ider as a possibility a few days per wee k for empl oyees that could work at home. I f the center is designed for the residents of the counry, why ts tt not more centrally located and more easily accessible to rui residents of the county? I have arthritis and am unable to walk distances is my concern. I think if most of the problems arc solved y ou would have a lot of very bappy people. There are too many obstacles!! 1 object to the titl e of your booklet S.O.V. very tacky and offensive to me. Resident Pinellas Co. Availability of downtown service such as (word illegible), dry cleaning, banking and full service restaurant that are open during early evening hours as well as morning and lunch time would help. Also, bus security would bave an impact. One i ncentive not discussed here is the i ssue of parents needing to attend to unexpected needs of children The county should provide a full-time vanshuttle that caters to this need. Also, a lunch s huttle circulating frequently downtown, Harbor Island, Ybor, would alleviate th e need for autos a t lunch. The county should be ashamed they are not building bike facilities at County Center. We should be leaders in alternative transportation, not followers. Building department inspector. Not interested! Thanks anyway. D-21


Note: Comments were entered verbatim. Spelling was corrected, but no grammatical corrections were made. Any names or phone numbers gi v en by the respondents were removed. Other (cont. This would be a magnificent way to cut down on traffic, save money and he lp the environment. Bus shuttles and b us stops along Bayshore would be very helpful. Please let me know wbat you intend to do about this. Thank you. I think 403 N. Morgan should be converted in to a workout facility for county employees. Showers and bike locke rs included. Alternatives success is a function of convenience and economics. Enhancing these will cause more people to choose an alternative to the SOV T his seems to be pertinent to "Downtown" employees. D -22

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