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Volusia County transit development plan : 2003-2007


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Volusia County transit development plan : 2003-2007
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Votran (Volusia County, Fla.)
University of South Florida. Center for Urban Transportation Research
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South Daytona, Fla
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Bus lines--Florida--Volusia County   ( lcsh )
Local transit--Florida--Volusia County   ( lcsh )
letter   ( marcgt )

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oclc - 50709868
usfldc doi - C01-00083
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VOLUSIA COUNTY TRANSIT DEVELOPMENT PLAN 2003-2007 Prepared for: Volusia County dba VOTRAN By: Center for Urban Transportation Research College of Engineering University of South Florida August 2002


Volusia County dba VOTRAN 950 Big Tree Road South Daytona, Florida 32119 (386) 756-7496 Fax (386) 756-7 487 General Manager: Ken Fischer Center for Urban Transportation Research University of South Florida 4202 E. Fowler Avenue, CUT 100 Tampa, Florida 33620-5375 (813) 974-3120 Suncom 574-3120 Fax (813) 974-5168 Project Director: Project Managers: Project Staff: Joel R. Rey Victoria A. Perk Chandra Foreman Holly Carapella Laurel land Jason Alber


TABLE OF CONTENTS List of Tab les ... ... .... .. ............ .. ... ... . .. . .... . . .... ........ .. ....... ... ... .. . ... . .... ...... ..... ....... ........ ii Introduction ... ............. ....... ....... ... ...... ...... ................ ..... ........ ..... .......... ... .... ..... . .................... 1 Chapter One: An Overview and Demographic Analysi s of Volusi a County ........... ........... 2 Summary o f Demographic Analysis ...... ... .... . . ....... .. ....... ...... . ... ... ... .... ....... ...... ......... 3 Summary of VOTRAN On-Board Survey Resul ts ... ... ... .... ...... ........ .. ............ ....... .. . ... 3 Customer Demographics ... ....... ........ ... ..... .......... ..... .......... ... .............. ..... ....... 3 VOTRAN Customer Tra ve l Behav i or. Fare Usage. and Specia l Areas of Concern .. .. ..... .... .. .......... ... ... . .... ... ......... .... .............. ... ..... . ... .... ... ....... . 4 Customer Sat i sfact i on ........ ... ..... . .... ... ............ ........... ... ... .... . .... ... ........ ..... .... 6 Summary of VOTRAN Operator Survey ........ ...... ............. ... ......... ... .............. ... ...... ... 7 Summary of Interviews with Key Local Officials .......... ...... .... ........ ... .. ... ... .. ..... . ........ 7 Summary of Workshops ........... ...... ... ... ........ ...... . . ....... ... .... ..... . .... .... .......... ... ....... 8 Chapter Two: Goals and Objectives . ... .... .... ...... ..... ............ ... ..... . .. ........................ ... .. ....... 9 Chapter Three: Performance Evaluation of Fixed-Route Transit Service ... ........ ... ....... ..... 11 Chapter Four: Performance Evaluation of Paratransit Service ............ ... ..... ... ... ....... ... 13 Chapter Five: Demand Estimation and Needs Assessment ............. . .... ....... ...... .... .... ..... . 14 Demand Estimates . .... ......... ... ..... .... ................. .......... ..... ... .... ... ... . ............ ... ... ....... 14 Needs Assessment .......... ........ ....... ............. .... ... ...... .... . . .... .... . .. ............. . .... ... ...... 15 Fixed-Route Service ............... .... .... . . .... .... .. ... . .... .. ... .. ...... ......... ............ 15 Paratransit Service . .... .... ... . .. ........ .... ..... ... ............ .... .... ...... . ....... ..... ...... 16 Chapter Six: Transit Alternatives and Recommendations ... .... ...... .................. ... . ....... . 16 Fut ure Direction for VOTRAN ................ ................. . ....... ... .. .... . ....... ..... ....... .. ....... 1 7 Five-Year Transit Deve lo pment P l an : Findings and Recommendat io ns . ..... ... . . ...... 18 Actions to be Init i ated Within the Next Year . ............ .... ..... ........... ... ..... . ..... 18 Fixed-Route Serv i ce ... ......... ... .... .......... ..... ........................... ........ ... ... 18 Paratransit Service ......... ...... ............ ......... .............. . ........ ... ... ....... .. 20 Actions to be In i t i ated over the Next Two-to-Three Yea r s ..... ... .... ..... ............... 20 Fixed-Route Service . ...... ........... ... ............. . ... ... ..... .... .... .... ... ....... ... 20 Paratrans i t Service .......... . ... .............. ........ .... ......... ...... .... . ... . .... .... . 21 Act i ons to be Initiated over the Next Four to-F i ve Years ... ..... .... .......... .. ... ........ 2 1 Fixed-Route Service ... .... ... ..... ... ........ ....... .... ........ ..... ..... ....... ... ....... ... 21 F ive-Year T ransit Development P l an : Financia l Plan ... ....... ............ .. ......... .... ......... . 2 1 Volusia County FiveYear Trans# Development Plan-2003-2007


Table ES-1 Table ES-2 Table ES-3 T able ES-4 Table ES-5 Table ES-6 Table ES-7 Table ES-8 Table ES 9 Table ES-10 Table ES -11 Tab le ES -12 Table ES-13 i i List of Tables VOTRAN Goals ............ .... .... ...... .... .. ... ... .... . ... ...... ..................... .............. . 10 VOTRAN Perfonnance Strengths a nd Weaknesses, Trend Analysis ............. .... 12 VOTRAN Perfonnance Strengths and Weaknesses, Peer Review Analysis .. .... 12 Fixed-Route Ridership Projections for VOTRAN (based on regression analysis) ... ................................................ ...... ... .... ...... ....... .... .............. ........... 14 ADA Demand Estimates ...... ........... .. ... ... .. .... .... ................. ... ...... ..... .......... .... 15 VOTRAN Five-Year Plan, 2003-2007, No Extra Service Over Present.. ....... .... 23 VOTRAN Transit Development Plan, Estimated Costs of Fund ed Recommendations . . . . . . . .. . . . . . . .. . .. . . .. . . .. .. . . . . .. . . . .. . . . .. . . . . . .. 24 VOTRAN Transit Development Plan. Estimated Costs of Unfunded Recommendations ... . .. .... . ... . . .. .. . . ... . .. . .. . . .. . . . . .. . . . .. . . . .. . . . . . . . 25 VOTRAN Transit Development Plan, Estimated Operating and Capital Costs of Funded Recommendations by Fiscal Year .................. .. ............................... 26 VOTRAN Transit Development Plan, Estimated Operating and Capital Costs of Unfunded RecOmmendations by Fiscal Year ......... .... .... .......... .... ............ .... 27 VOTRAN Transit Development Plan, Distribution of Estimated Operating Costs of Recommendations Among Potential Funding Sources by Fiscal Year ......... 28 VOTRAN Transit Development Plan, Distribu t ion of Estimated Capital Costs of Recommendations Among Potential Funding Sources by Fiscal Year. ......... 29 VOTRAN Transit Development Plan, Operating and Capital Budget Summary, Projected Expenses, Revenues. and Unfunded Needs .... .. ...... ...... .... ..... ...... .. 30 Volusia County FiveYear Transff Development Plan2003-2007


VOL USIA COUNTY TRANSIT DEVELOPMENT PLAN: 2003-2007 Executive Summary INTRODUCTION VOTRAN, Volusia County's transit system contracted with the Center for Urban Transportation Research (CUTR) to prepare the major f i ve-year Trans i t Development Plan (TOP} update fo r the County. Each public t r ansportat i on agency in the State of F l orida that rece i ves State Block Grant funding is required by the Florida Department of Transportation (FOOT) to generate a TOP. The i ntent of this requirement is to ensure that the provision of public transportation service i s consistent with the travel needs and mobility goa l s of the commun i ty By estab l ishing a strategic context for transit planning, the TOP can serve as guide in the future development of the trans i t system. FOOT's intention in requiring TOPs is to encourage the consideration of strategic issues, mobility needs within the context of overall planning and development efforts, and prioritization of needs in the fo r m of a staged implementat i on plan. Re l evant features include an extensive focus on t rans it, an emphasis on transit's role at the community level, and explicit considerat i on of external factors affecting the viability of the transit system. Severa l concep t s of strategic planning (vis i on, external orientation, and future focus) are applicable in the preparation of a TOP. Vo l usia County's trans i t system was originally established by county ordinance as the East Volusia Transit Authority and was init i ally, a division of the County As of Octobe r 1 1993, however. the East Volusia Transit Authority ceased to exist when Volusia County dba VOTRAN became part of the County's General Fund and had its service area expanded countywide The system is governed by the Volus i a County Council, who all serve as members of the seven member Board of Directors. The Council i ncludes five district members and two at large members. VOTRAN provides public transportation services by directly operating fixed-rou t e motorbus, vanpool and paratransit services to the commun i ty. The system a l so contracts for one of its fixed routes (i.e., the 1-4 Link express commuter bus service VOTRAN operates with LYNX Trans i t} and some of the demand response services that it prov i des On November 1. 1993, VOTRAN was named the Commun i ty Transportation Coordinator (CTC) of Volusia County In add i tion, VOTRAN took over the Council on Aging Transportat i on Services (COA T S} on July 3, 1994, and imp l emented Sunday service on June 12. 1994. At the start of the 1995 fiscal year, VOTRAN took ove r operation of the fixed-route motorbus service in New Smyrna Beach that previously had been operated by Smyrna Transit System It was during th i s same time (October 1994) that VOTRAN also began operating three fixed routes in the western portion of Volusia County. Then, in June 1995, VOTRAN implemented East/West connector service VOTRAN s most recent route addition, the Route 24 from Brandywine Volusia County Five-Year Transit Development Plan2003-2007


Village Shopping Cente r to Pierson in Northwest Volusia, resulted from the system's 1999 Comprehensive Operations Analysis, which also led to other various route structure modifications that were u ltimately imp lemented in September 2000. In its current configuration, the system serves Daytona Beach, Holly Hill, Ormond Beach, Ormond-by-the-Sea, South Daytona, Daytona Beach Shores. Port Orange, Ponce Inlet, New Smyrna Beach, Oak Hill, and Edgewater along the County's east coast, and Pierson, Barberville, Deleon Springs, Deland, Orange City, DeBary and Deltona on the County's west s i de The frequency of most routes is one hour, with a few operating half-hour headways. Service is provided seven days per week, with the exception of Thanksgiving Day, Christmas Day, and New Year's Day. Weekday and Saturday service operates primarily between 6:00 a m. and 7:00 p.m Sunday service is limited geographically to the core area of the Eastside, and operates mainly between 7:00a.m and 6:30 p .m. Six chapters were developed fo r this TOP. Chapter One examines the demographic and economic conditions with in Volusia County and also includ es inf ormation gathered from an on board ridership survey, a bus operator survey, interviews with several key local officials, and workshops conducted with transit users and n on -users. Chapter Two outlines goals and ob j ectives for VOTRAN and demonstrates their connection with goals specified in other planning documents. Chapter Three presents a performance review of VOTRAN's fixed-route service, including a trend analysis, a peer comparison, and an individual route evaluation. Similarly, Chapter Four contains a performance review of VOTRAN's paratransit services. Chapter Five provides ridership and demand est imates for VOTRAN service for the five -year p la nning period, as well as a needs assessment for the system. Finally, Chapter Six evaluates alternatives and p ro poses recommendat io ns for public transportation services in Volusia County. The fo llowing sections summarize the findings from each of these chapters in the TOP. CHAPTER ONE: AN OVERVIEW AND DEMOGRAPHIC ANALYSIS OF VOlUS IA COUNTY The majority of this chapter is devoted to a close examination of personand household-level demographic and economic data for Volusia County using data from the U.S. Bureau of the Census. To the extent possible, the most up-to-date in formation was utilized for each of the demographic characteristics presented herein. In most cases, data obtained through the 2000 Census were utilized; otherwise, data from the 1990 Census were used. When necessary, Caliper Corporation's 2002 Demographic Estimate & Projection, a commercial database based on Census data and other government information sources was refe renc ed A further data source used during this report was the 2001 Florida Statistical Abstract. Specific demographic characteristics related to transit use are also analyzed, as well as information from surveys of passengers and bus operators, workshops with local advisory groups, and in terviews with key loca l officials. 2 Volusia County Five Year Transit Development Plan2003-2007


Summary of Demographic Analysis The population growth in Volusia County between 1990 and 2000 (19.6 percent) was not as fast as that of the State as a whole (23.5 percent during this same per i od} However the county continues to be more dense (402 persons per square mi l e) than the overall average density fo r Florida (296 persons per square mile). Based on population distributions. Volusia residents a r e more likely to be e l derly than Florida residents (22 1 percent versus 17.6 percent persons 65 years and older, respective ly). Household income and vehicle availability data suggest that the popu l ation is large l y middle class: 32.7 percent of the households in Vo l usia have annua l incomes between $15,000 and $34 999 and 42.4 percent of the households have one vehicle available for use. As for employment, the labor force participat i on rate for Volusia County (77.5 percent} is s l ightly h i gher than that for Flor i da (77 0 percent), and Volusia's r ate of employment for i ts labor force is also higher (95 7 percent vs. 94.4 percent f or the State). The vast major i ty of Volusia's work e rs work within the county (84.0 percent of all workers), with the City of Day1ona Beach being the primary dest i nation of these wo r kers (29 5 percent of all worke r s). Inter-county work dest inations include Sem i nole County, Orange County, and Flagler County, among others. The ave r age commute time to wo r k for Volusia County workers is 20.5 m i nutes. about a minute less than the 21. 4 minutes that workers throughout Florida average. In addition, 55 percent of the workers in Volus i a have commute times or less than 20 mi n utes (only 46.2 percent of Florida workers have sim ilar trave l t imes t o work) F i nally, the majority of workers in both Volus i a County and Florida drive alone to work When compared to all workers in Florida Volus i a County workers are just as likely to carpoo l and slightly less likely to use transi t for their work trips. Summary of VOTRAN On-Board Survey Results The purpose of the on-board survey, conducted in February 2002, was to obta i n information about customer demographics, travel behavior and satisfaction with specific aspects of VOTRAN's fiXed-route bus service. The information gathered as part of the on board customer survey has many uses i ncluding p l anning or enhancing bus schedules, aiding in the locat i on of new bus stops modifying the existing multi-category fare structure, plann i ng focused marketing campaigns and, in combination with other studies, identifying historica l ridership trends and comparing these data with other t ransportation services in other areas of Florida The resulting information from this survey becomes an invaluab l e tool in determining who is us ing VOTRAN serv i ce and why. A number of i nteresting findings were identified from t he survey results. Customer Demographics 54.2 per cent of VOTRAN customers are be t ween the ages of 25 to 54 years (median age for Volusia County is 42.4 years2001 Florida Statistical Abstract). Volu.sia County Five-Year Transff Development Plan 2003-2007 3


VOTRAN's ridership consists of a proportionally greater share of women (56.3 percent) than men (43.7 percent). The majority of VOTRAN ridership is composed of customers who indicated their ethnicity to be White (57.5 percent); 32.0 percent of customers indicated their ethnic ity to be Black. Only 4.4 percent of VOTRAN's customers indicated being Hispanic. 51.9 percent of VOTRAN customers live in households with 2001 annual incomes of less than $15,000 Additionally, 75.1 percent of VOTRAN customers have annual househo l d incomes of less than $25,000 (the median annual household income for Volusia County is $29,843 -2001 Florida Statistical Abstract). 7.8 percent of VOTRAN customers li ve in households with a reported annual income for 2001 of $50.000 or more. 78.0 percent of VOTRAN customers do not have a car or other personal vehicle that they could have used to make the trip they took on transit. 85.3 percent of VOTRAN customers indicated being full-time residents of Vol usia County. Based on the residential ZIP codes of VOTRAN customers, the bulk of VOTRAN's customer base resides within Daytona Beach. Port Orange, Holly Hill South Daytona, Onmond Beach, Ponce Inlet, Deltona, Deland. and New Smyrna Beach. VOTRAN Customer Travel Behavior, Fare Usage, and Special Areas of Concern 57.1 percent of VOTRAN customers began their trips at home and 15.0 percent began their trips at work. 29 6 percent of VOTRAN c ustomers ended their trips at home and 26.8 percent ended their trips at work. The home-to-work (23.8 percen t of all trip pairs) and work-to-home (10.7 percent) trip pairs dominate the travel of VOTRAN customers. Other proportionally frequent trip pairs include home-to-shopping/errands (9.3 percent), home to-school (6.4 percent), and school-to-home (5.4 percent). 73.2 percent of VOTRAN customers walk four b lock s or less to a bus stop in order to access transit service. 82.5 percent of VOTRAN customers wa l k four blocks or less to reach their final destination after alighting a bus. The proportion of VOTRAN customers using the bicycle as their principal mode of access (0.6 percent In 1999; 3.1 percen t in 2002) and egress (0. 7 percent in 1999; 3.5 percent in 2002) has increased since 1999, most probably due to the presence of bike racks on VOTRAN buses. 47.3 percent of VOTRAN customers have to make at least one transfer to complete their bus trips. The most ut il ized fare payment method among VOTRAN customers is the Adult Cash Fare of $1.00 (54.0 percent) 18 3 percent of VOTRAN customers utilize the Monthly Value Pass (full-fare or discounted), which is higher than the use indicated In the 1999 survey for this type of pass (11.0 percent) 4 Volusia County FiveYear Transit Development Plan2003-2007


67.6 percent of VOTRAN customers use the system five or more days per week. The majority of VOTRAN customers use the system for two primary reasons: t hey do not have a car available to them (36.2 p ercent) or they do not drive (33.8 percent). 31.9 percent of VOTRAN customers would rely on a friend or relative to give them a ride if they could not make their trip by transit. 16.2 percent of VOTRAN customers would not make their trip at a ll if VOTRAN were not available for their use. 22.0 percent of VOTRAN customers are re lat ively new to the system, having used it for six months or l ess ( including first-time riders} 50.7 percent of VOTRAN customers get informat i on about the system from bus schedules, and only 0.7 percent obtain information from newspapers, radio, or television, combined. 20.1 percent of VOTRAN customers ind icated that they find it difficult to use VOTRAN's bus route and schedule information to plan their trips. Among the suggested improveme nts to make this information more user-friendly are making the maps more detaile d with enhanced color coding of the routes; providing additiona l, more detailed information on streets and places in both the maps and schedules; and utilizing individual route maps an d schedules for each route. 94.1 percent of VOTRAN customers would like to see the system provide l ate r evening bus service. 46.2 percent of the customers desiring night bus service believe that the system should operate until midnight. 77.2 percent of the various suggested rou tes roadways, and places that were suggested by VOTRAN customers as needing night bus service are loca ted within the Eastside service area. Based on the demographic characteristics and some of the travel behavior/trip character i stics a typical VOTRAN customer profile was generate d The primary characteristics of the typical VOTRAN customer are: White female; Between the ages of 35 to 44 years; Has a total2001 household income of less than $10,000; Has no car or other personal vehicle to use to make her trip; Resides in Volusia County year round; Has been using VOTRAN for more than 4 years; Rides VOTRAN 5 days per week; and Rides VOTRAN because a car is not available. Interestingly these common traits of the typical VOTRAN customer are almost identical to those from the 1999 version of the on-board survey. Volusia County FiveYear Transft Development Plan 2003-2007 5


Customer Satisfaction The most-liked aspect of using transit service, as noted by customers, was VOTRAN's bus drivers, followed by the ability to get where you want to go, the convenience of service, the economical nature of the service, and the opportunity to meet people and see friends. Aspects that were liked least by the customers included VOTRAN's limited service hours (l.e., n o early morning/later evening service); trips tak ing too long too complete; other passengers on the bus when they are being loud, rude, inconsiderate, etc.; the bus drivers who are rude, inconsiderate, unhelpful, etc.; long wait times along with having to wait for the bus: and the re lative inf requ ency of service, further exacerbati ng the long travel times. Based on average sat isfaction ratings, VOTRAN customers are the most satisfied with the driving ability of the bus operators, lhe ease with which bus route and schedule information can be obtained, the value of the bus fare, and the personal safety/security they experience while riding the bus. The average satisfaction ratings indicated that VOTRAN customers are least satisfied with the hours of service on weekdays and weekend days (start and end times). the freque ncy of service, the amount of time it takes to make a trip by bus, and the number of transfers tha t must be made to complete a trip. Bus driver courtesy, the lime of day the latest buses run on weekend days, and t he time of day the latest buses run on weekdays were listed by VOTRAN customers as being the three most impo rtant service performance characterist ics rel ated to their use of transit service. A combined 7 4.9 percent of VOTRAN customers ind ica ted being "very satisfied" or sat isfied with VOTRAN service, overall. The overall average satisfaction rating for VOTRAN service is 4.11 out of a possible 5.00. These results indicate a decline from the overall satisfaction levels expressed in the 199 9 survey, where a combined 84.5 percent of customers indicated being "very satisfied or "satis f ied with VOTRAN service and the overall average satisfaction r ating for VOTRAN service was 4.37 at that lime The results from the 2002 survey of VOTRAN customers indicate t hat VOTRAN continues to prov i de a service that is a n ecessity to the majority of its customers. While many customers took advantage of the opportunity the survey afforded them to voice their complaints about the various aspects of VOTRAN service that they would l ike to see improve the overall results indicate that the system's customers are satisfied with t he service currently being offered by VOTRAN. Nevertheless, i t would be in VOTRAN's best interest to look into the feasibility of addressing any or all of those areas for improvement that were noted by its customers. In particular, i t is apparent that the issue of night bus service has gained prominence and a greater sense of immediacy in the minds of VOTRAN's customers since the l ast survey in 1999. With this in m ind, it is expected that the customer survey results will be an impo rtant tool for VOTRAN management and staff to help guide any current and/or future attempts to improve various aspects of the system's services. 6 Volusia County FiveYear Transit Development Plan2003-2007


Summary of VOTRAN Operator Survey As part of the preparation of the TOP. a survey was prepared and given to the VOTRAN bus operators. Because the bus operators are in direct contact with the riders. they are an invaluable source of infor mat io n concerning public opinion and attitude about VOTRAN's daily operation. The survey inst r ument addressed customer compla i nts safety i ssues, service expansion, and allowed t he operators to elaborate on those issues that they feel ought to be addressed by VOTRAN. As drivers are often the first to hear of complaints from passengers, they were as ked to i dentify and ran k the five most frequent complaints expressed by passengers. The most frequen t pass enger complaints i d entified by bus operators include the need for later evening service. that the bus schedules are hard to understand, and the need for more Sunday service. The most commonly-suggested improvements for VOTRAN as identifi ed by bus operators include to add more Sunday service, provide better route/schedule information. and to give more time in the schedules. Many of the responding operators also agreed with passengers that more shelters are needed at bus stops and that buses should operate more frequently. The safety problem noted most often by bus operators is accomplishing turns without the aid of signalization Other safety problems noted frequently include merging into traffic in congested conditions trees or other objects obstructing the operators' view, and schedules being too t ig ht, thereby requiring drivers to rush and drive more aggressively. According to bus operators the schedu le for Route 6 0 is the most difficult to maintain because there is not enough time built into th e schedule. The second-most mentioned was Route 3. Bus operators were asked their opinions on the several route changes imp lemented by VOTRAN as a result of the 1999 Comprehensive Operations Analysis (COA) during the latter part of 2000. A majority of responding operators believe that the COA changes were benefic ial. Those who did not feel the changes were beneficia l made comments re lated to infrequent service, lack of passengers, and late buses The vast majority of operators who responded to the survey believe that both night service and Sunday service are necessary. Summary of Interviews with Key Local Officials Interviews with key local officials and community leaders are recognized as a critical component of the transit development planning process. It Is often these individuals who are directly responsible for proposing and funding transit policy. In an effort to gain Insight regarding the officials' opinions about transit, VOTRAN, and its services, and at t he recommendation of the TOP Review Committee, Interviews were scheduled with Volusia County's seven County Council members, the County Manager and other officials and community lea ders. During March and Apri l 2002, CUTR conducted 18 interviews. Volusia County FiveYear Trensfl Development Plan 2003 -200 7 7


To summarize, the interview participants shared their candid op1n1ons and perceptions regarding VOTRAN and transit in general. Overall, VOTRAN itself, its management, and responsiveness to the community are perceived very well. Those interviewed believe VOTRAN does well at allocating its limited resources. When asked about t he resu lts of the COA route changes, the overall responses were positive; however, three issues arose regard ing the underutilization of Route 24 serving Pierson, the "Cardinal Avenue problem; and a concern over the level of service provided to some schools on the Westside. Improvements for VOTRAN suggested most often by the participants were the prov ision of night service and increased frequency of service. Other im p rovements are to provide more weekend services, use smaller buses whenever feasible, improv e bus stop and im prove community outreach efforts, in cluding better route and schedule info rmation. Whether supportive or not of the idea of commuter rail, several ind icated that rail service will likely be coming to Volusia County in the near future and VOTRAN must be prepared to prov ide feeder services. No optimism was indicated for any new tax revenue to fund VOTRAN services. Instead, participants believed VOTRAN should explore alternate means of funding for any improvements. As in the last major TOP update, the preva iling sentiment is toward increas ing ly efficient and effective transit services, i.e., maintaining or even improving services with the same amount of funding. Summary of Workshops Traditionally, conducting workshops with t ransit users as well as non-users provides highly use ful information to a tra nsi t system. Users have the advantage of familiarity with the system and can offer much insight as to how the system is actually do ing in its provision of transit service. In addition, non-users represent the potential riders of the system, and their perceptions and observations can provide insight into how the general public views the tra nsit system. The sum of these opinions are important in that they offer the transit system suggestions for improving service that may ultima tel y help i t retain current users and attract potential users. The workshops are intended to p rovide certain qualitative information regarding the transit system by fac ilita t ing open-ended discussions. CUTR attended meetings of the fo llowing groups to hold informal workshops on public trans portation in Volusia County: Transportat io n Disadvantaged Loca l Coordinating Board (TDLCB) Handicapped Adults of Volusia County (HAVOC) Southeast Volusia Senior Advisory Council MPO's Citizen Advisory Committee (CAC) FAITH (Fighting Against injustice Toward Harmony) 8 Volusia County FiveYear Transit Development Plan2003-2007


At the beginning of each workshop, introd uctions were made and participants were asked to share their opinions of public trans it. Discussions focused on perceptions and awareness of public transportation in general and VOTRAN specifically. Overall, VOTRAN was pra i sed for being attuned to the needs of the community and trying to be as responsiv e as it can given its resources. Access to jobs was a topic that arose at most of these workshops. Participants in all workshops, including users and non-users, indicated a need for night bus services and increased frequency of service. Other improvements include better rout e/schedule information, better aocess to p laces In neighboring counties such as Orlando Airport, and better access i bility and amenities at fixed-route bus stops. CHAPTER TWO: GOALS AND OBJECTIVES The identification of goals and objectives for a transit system is a fundament al step in the development of a TOP. Th is chapter summarizes the policy issues identified in discussions that CUTR held with community leaders, the TOP Review Committee, VOTRAN and MPO staff, and various community groups and members of the public. The issues highlighted during these discussions form the basis for the proposed goals for VOTRAN. In add i tion, this list of goa l s was supplemented by an examination of existing transi t-related policies assemb led from the comprehensive plans for Volusia County and a number of municipalities within the County, as well as a survey of transit passengers. The proposed goals focus on five interrelated policy areas important to the effective operation of a transit system These include: Availability, efficiency, and safety of service; Passenger amenities and marketing; Transportat i on planning coordination; Funding; and Public i nvolvement process. Table ES-1 presents the proposed goals along with their corresponding policy objectives. Each policy objective outlined in the table addresses, in a broad policy context, actions to be taken in order to ach ie ve the stated goal. Volusia County Five Year Transff Development Plan 2003-2007 9


Goa l 1 Golll 2 Goal 3 10 Table ES-1 VOTRAN Goals Partlclpata In and Enouro Availability of an Effective Public T ransportation Syatom thai Safely and Efficiently Moves People Throughout, In and Out of Voluole County' Continue to operat e as the mobility manager for Volus i a County, operating/coordinating transit end paratransit service, carpools. vanpools. and otfler TOM actlvltiesJstrategies. Provide lhe safest pol!.'ib l o transit service ; Include safely prov i sions for pedeslrians bicycl l sta, and persons with d isabilities a l ali faci l ities. Compl y with ali requirements of the Americans wilh Disabilities Act of 1990 (A DA ) ; improve accesslo transit for persons with disabilities. Optimize the transil system and tac:ilities, for both fixement pro cess. Coortlioate and encourage intermodal strategies thai r.san dependency on single-ocxupant vehicles Continue to ensure the coordination of all comprehensive plans and other related planning documents Encourage local govemment maintain higher densities near arterial and urban ootlec\Or public transportation oonidors Encourage local government to remove landause barriers tha t may restrict the use of public transportation Require devetopera t o I n clude public designs in their projects (e.g., part

Goal 4 Goal 5 Table ES-1 (continued) VOTRAN Goals Provide a Transit System that Is, to the Maximum Extent Possible, Financially Feasible by Securing AdeQuate Funding Maintain current Federal, S t ate, and County funding sources for the fixed-route and paratransit systems lJal v ate auematiVe funding sources for the fixed-route systems Secure a long-term dedicated funding source for tho fixed-route and paratransit systems Secure funding source for any f uture rai l feeder service designed to link rail and intermodal facilil ies Continue to expand bus pass program Strive to develop manage operate, and maintain to the maximum extent possible. a cost -fe as i ble transit system. Provide tr ans i t service that Is, to the maximum extent possible, effective and efficient and Is operated i n a manner. Evaluate appropriat e technolooies lo enhance serv i ce delivery (e.g. schedulina veh icle location et c.) Maintain a Proactive Public lnvotvement Process Provide earty and continuing opportun ities for the public to express views that relate to transit serv i ces. plans. and improvemen t programs and proje<:ts (e.g., surveys grievance process, i nterviews workshops etc.). Provide complete i n fo rmation abOut transi t issues adequate public notice of time and place and full public access to open public meetings where matters related to transit programs are be ing considered. Allow time for public review and comment at key decision points I n the transit planning process. Utilize public and expert opin ions about the overall quality and frequency of transit services in optimizin g fixedroute and paratransit services. Educate the community on the use of the public transportation system through the follo wing (a) train the public how to use and/o r access the system, (b) educate the public about misuses or a buses of the transportation system, and (c) promo te the one dollar tag contribution i n support of the transportation disadvantaged program. Continue to provide opportunities for public officials to be e xposed to and educat ed about public ttansportation and VOTRAN's services, in particu lar. Conti.nue to utilize the Transportation Disadvantaged Local Coor d inating Soard and the M P O Citizens AdviS()ry Committee to assist in orovidino inout to manaaement on all asoects of service olannina. CHAPTER THREE: PERFORMANCE EVALUATION OF FIXED-ROUTE TRANSIT SERVICE Chapter Three summarizes the results of the performance evaluation of Volusia County's existing fixed-route transi t service, as provided by VOTRAN. The performance evaluation of VOTRAN's fixed-route service was conducted using lwo dislinct analyses. The first melhod, the trend analysis, involves an examination of the system's performance over a six-year time period (FY 1996 through FY 2001 }. The second method of analysis is the peer review. This particular type of analysis compares lhe perfonnance of VOTRAN wilh lhat of other selecled Florida and non-Florida peer transit systems that are similar in system s i ze, characteristics, and operating environment According to available information regarding VOTRAN's services. i t is evidenl thai lhe number of passenger trips VOTRAN carried on its directly-operated, fixed-route motorbus mode remained relatively stable (less than one percent decline} between 2000 and 2001 despite the route restructuring the syslem implemented in September 2000, as a resull of the Comprehensive Operations Analysis (COA) thai was completed as part of the 1999 TOP. Volusia County FiveYear Transit Development Plan-2003 -200 7 11


Typically, significant route modification can result in rider indignation and confusion, which may alter travel behavior sufficiently to Impact ridership levels in a negative fashion. This impact lessens over time as riders both experienced and those newer to the system, become acclimated to the various changes (e.g., new transfer patterns route access changes, etc.) and return to the i r previous transit utilizatio n patterns. Additionally, it is expected that some of the rou te changes have resulted in fewer overall transfers, which would trans l ate to fewer unlinked passenger trips. A summary of VOTRAN's performance strengths and weaknesses based on the trend analysis is provided in Table ES-2. The intent of this table is not to suggest the extent of the strength or weakness but to identify those performance areas where the trend has improved or worsened from 1996 to 2001. A perfonnance strengtt\ is defined as any perfonnance area that improved or was maintained over the trend analysis time period A perfonnance weakness is defined as a trend that declined over the trend analysis time period. Table ES-2 VOTRAN Performance Strengths and Weaknesses, Trend Analysi s Performance Strengths Perlormanc. Weaknesses labor Productivity (service supply) Service Supply Service Consumption Cost Efficiency Farebox Recovery L abor Productivity (serv'>ee consum p tio n ) A summary of the fixed-route service's performance strengths and weaknesses based on the peer revie w analysis is provided in Table E$-3. A performance strength is defined as a perform ance area that is more tha n 10 percent beHer than the peer group average while a performance weakness Is defined as a performa nce area that is more than 10 percent worse than the peer group average. Table ES-3 VOTRAN Performance Strengths and Weaknesses, Peer Review Analysis Performance Stre .ngth.s Performance Weaknesses Cost Efficiency Service Supply Labor ProducUvlly Service Consumption Farebox Recovery Overall, VOTRAN continues to perform relatively well given its resources and the magnitude of t he area which it has been tasked with serving. The system is outperforming the vast majority of its peers in most of the general perfonnance indicat ors Unfortunately, the system's service area size and population have significantly impacted performance in a number of 12 Volusia County FiveYear Transit Development Plan2003-2007


effectiveness and effic i ency measures most notably the per-<:apita ratios that measure service supply and consumption However, VOTRAN's data I ndicate that the system's personnel continue to be efficiently productive and that the system is still compar at ively cost efficient. And, recen t improvemen ts a l so have been noted in areas that have been problemati c previous ly during the trend period, such as VOTRAN's average fleet age, which has declin ed significant l y due to the purchase of new vehicles (thereby improv ing quality or service). Trend and peer review analyses such as these are useful in developing a bette r understanding of VOTRAN's performance and in identifying target areas for add i tional attention and i mprovemen t. CHAPTER FOUR: PERFORMANCE EVALUATION OF PARA TRANSIT SERVICE This chapter reviews the performance of the demand-response/paratransit portion of VOTRAN's services. VOTRAN offers paratransit services In comp liance with the Americans with D i sa bilities Act of 1990 (ADA). Individuals who are unable to use the fixed-route bus system may be eligible to receive serv ice within :Y.-mile of th e fixed route. ADA eligibility I s determined through a strict application process, requiring an in-person evaluation. Once an individual is deemed el i gible, reservations must be made in advance to receiv e the door-to-

Trend an d peer group analysis can present different perspectives on identical data. Each has great utility as a tool in performance measurement; however, neither should be used as the only tool for making inferences about the quality of VOTRAN's paratransit services. CHAPTER FIVE: DEMAND ESTIMATION AND NEEDS ASSESSMENT In developing a five-year TOP for Volusia County, three important steps in the process include the p reparation of estimates of demand for transit service over the five-year period, the assessment of mobility needs in the county, and an evaluation of alternate methods for in creasing mobility through trans i t system impro vem ents This chapter summarizes the results of these efforts. Demand Estimates Various methods of estimating demand for both fixed-route transit and paratransit service and assessing unmet mobility needs are presented and discussed in this chapter. These techniques utilize the data and findings from all previous tasks Transit service alternatives have been iden ti fied through the results of t h e workshops, interviews, on-board bus passenger survey, and operator survey, as well as through CUTR's experience in other urban areas similar in size to Volusia County. There are several different methods available to estimate the level of demand for transit service in Volusia County. For example the demand for fixed-route service may be estimated through the use of trend analysis, pee r review comparisons among similar Florida and non-Florida transit systems, fare and service elas t icities, census block group analysis, results of community lea der intetviews, and sutvey results. Table ES-4 shows the existing level of ri dership (FY 2001) for VOTRAN and the estimated future ridership derived from a linear regress io n model for fiscal years 2002 through 2007. As the table shows, it is expected that, based on this model, the system's ridership will increase to approximately 4.29 million trips by 2007, a seven percent increase from FY 2001, all else constant. FY 2001 Ridership' 4.014.792 Table ES-4 Fixed-Route R idershi p Projections for VOTRAN (based on regression analys is) F FY 2003 F FY2005 3.700,000 3,819,000 3,938,000 4,057 ,0 00 level of serviee avecage fare. and olMr factor;, held constant. F FY2007 4,175,000 4 294,000 I t should be noted that using this methodology originally resulted in estimates too high for VOTRAN to reasonably reach, especially in the earty years of the forecast. For example, the model predicted well over four million trips for FY 2002. This result does not mean that the 14 Volusia County FiveYear Transit Development Plan2003-2007


regression model Is not useful; rather, an adjustment needed to be made to account for ridership already occurring In FY 2002 In addition, VOTRAN is planning to eliminate special services for Daytona Speedway events In the near future which will also reduce ridership. Hence, based on r idership numbers to date, it was estimated that VOTRAN could expecl to reach approximately 3 7 million trips by the end of FY 2002 Then the regression model was used to predict ridership starting i n FY 2003, based on the 3. 7 million trips estimated for FY 2002. Table ES-4 shows the ridership VOTRAN could achieve over the next five years, all else constant. based on historic ridership data. Estimates of the demand for ADA complementary paratransit services were also developed for inclusion in this chapter. The methodology used is based on the ADA Paratransit Handbook prepared by the U.S. Department of Transportation. Demand estimates included in Table ES-5 represent a forecast of demand for ADA complementary paratransit over the next six years. These estimates are based on the assumption that ADA complementary paratransit utilization within Volusia County begins in 2002 at the current rate of certification among the ADA-eligible population (72 percent}. as reported by VOTRAN Using this approach the demand for ADA complementary paratransit can be expected to dim i n i sh from 302,g46 (actual} trips in 2001 to 217,730 (estimated) in 2007. Table ES-5 ADA Demand Estimates FY 2001 FY 2002 FY 2003 FY2004 FY2005 FY2006 FY 2007 Eligibility 6 .727 6.804 6.882 6 961 7.04 1 7.122 7.204 Estimates Percent 73% 69% 65% 61% 57% 53% 49% Registered Number 4,9121 4.695 4,473 4 ,246 4,013 3 775 3.530 Register&d Annual Estimated 302 ,946' 289.588 275.895 261 893 247.522 232.842 217. 730 TriPS 'Actual for 2001 Needs Assessment Fixed-Route Service The comparison of demand estimates with existing transit service provides the basis for an assessment of unmet transit needs, along with the consideration of existing perceptions of the transit system and of the goals and objectives developed for VOTRAN. The concept of "unmet demand" can be interpreted in more than one way. It can mean those persons who use transit today but are not able to do so for all of their travel needs It can also be viewed more broadly Volusia County Five-Year Transi t Development Pian-2003-2007 15


to include those persons who do not currently use the transit system but who might be induced to become riders through various changes to the system. A major focus in th is needs assessment is the first group because the mobility Issue is more critical for these individuals. The latter group of potential riders must also be addressed in any needs assessment, since they comprise the most promising marke t for future transit growth. Based upon the system goals an d objectives, demand estimates, and the findings from previous tasks, the following mobility related needs have been identified. These are not listed in priority o r der. Later evening service Improved frequency Expanded weekend service Service coverage Bus stop amenities and related in frastructure Review of system schedules, maps, and other information Additional exp ress service 1999 Comprehensive Operations Analysis (C OA) review Coordination/interaction with local governments and other agencies Linkage to Orlando/LYNX Improved community relations and marketing activnies Transit education programs Source fo r long-term funding Coordination with rail service Paratransit Service Similar to that conducted for VOTRAN's fixed-route service, the following mobility needs have been identified for the system's paratransi t service Again. note that these are not listed in priority order. Use a strict certification proc e ss for ADA eligibility Maximize fixed-route bus system usage Provide additional training opportunities for contracted operators CHAPTER SIX : TRANSIT ALTERNATIVES AND RECOMMENDATIONS At this point in the TOP process, the focus shifts from a descriptive, analytical approach to a future-oriented perspective. The findings presented earlier are now brought together and used to develop alternatives for VOTRAN and to make recommendations for transit improvements in Volusia County. The first section of this chapter presents a selection of availa b le transit service alternatives as well as a discussion of broad alternatives for VOTRAN's future direction over the next five years. From these, then, the most reason able and promising alternatives are selected 16 Volusia County FiveYear Transff Development Plan2003-2007


to form the basis of VOTRAN's vision for transit. To hel p achieve this vision and the agency 's proposed goals and objectives, the next section develops a series of recommendations to be implemented over the next f ive years. The recommendations are prioritized according to the t ime frame for action: within the next year, within two-to-three years, and within four-to-five years. The final section estimates the costs associated with each recommendation Future Direction for VOTRAN The peer review results and public input obtained through interviews. workshops, and surveys indicate that VOTRAN is well-positioned to move into the future. As discussed in previous sections VOTRAN's performance, for the most part, compared favorably to that of its peers There is a stable, knowledgeable managemen t team in place. There also appears to be an inc reased awareness regarding the role that the public transit system can potentially play in meeting th e challenges posed by Volusia County's growth. Areas where growth is concentrated are obv i ous candidates for expanded routes. In the immediate fu ture, improvements such as in creased frequency enhanced amenities and the extension of the time span of service to the evening hours can be considered for the core areas of the transit system, i.e., those routes that a r e most heavily traveled. Primary needs identified by the public and local officials are in the areas of service Improvements, including evening services and increased service frequency, user friendly system Information, community re l ations, bus stop amenities, and the provision of feeder service for any commuter rail operation Because VOTRAN provides beneficial and necessary services, it is vital to ensure the availability of easy-to-use system inform at ion throughout the county so that residents and visitors will know how, when, and where to access these services. Community rela t ions and other marketing actions are also appropriate to help improve public awareness and perceptions of the transit system. These actions can benefit both the transit-dependent and discretionary riders and can encourage additional ridership. Along with any efforts to inform/e ducat e the public and current and potential customers, actions should be undertaken to Improve the existing transit system. Reliability does not appear to be a problem, but there is an identified desire for more frequent and later transit service. Ensuring the accessibility of bus stops and the availability of upgraded amenities for transit riders (e.g., benches, shelters, inf ormation dis plays etc ) is also a priority. Another impo rtant area of attention involves the possib ility of new commuter rail service in the area. VOTRAN must prepare to provide feeder service to any commuter rail operation. Finally, service expansion should be focused in areas where significant transportation needs exist and where growth is occurring. For example, growth in the county is expected t o continue in the southwest and to the west of and adjacent to the core beach area along the J-95 corridor. VOTRAN should be p repared to respond to these changes. Vo/usia County Five -Year Transit Development Plan -2003 17


In summary, the most promising future directio n for VOTRAN is to focus immediate attention on its core service and areas of significant need, and then to expand selectively in response to population and employment shifts. In addition, VOTRAN must follow and respond to developments regarding the implementation of commuter rail service in the area. This strategy allows VOTRAN to continue to serve its transit-dependent ridership while taking advantage of opportunities to attract new riders to publ ic transportation. Five-Year Transit Development Plan: Findings and Recommendations Following is a summary of the recommendations developed for VOTRAN that should be implemented over the next five years. Recommendations are prioritized by time frame for implementat ion: within the next year, over the next two-to-three years, and over the next four-to five years. Most of the recommendations fall into the near-term time frames, and it is expected that the transit development plan will be updated annually to account for changing conditions in Volusia County. Within each time frame, recommendations with a higher priority are generally listed earlier, but related actions are grouped as appropriate. Thus, the numbering scheme of the recommendations is not strictly in pr iority order. Actions to be Initiated Within the Next Year Fixed-Route Service 1 Pursue the establishment of a long-term dedicated funding source for VOTRAN. 2. Respond to Comprehensive Operations Analysis-recommended enhancements to the VOTRAN fixed-route bus system 3. Ensure the availability of user-friendly, b ilingual transit marketing infomnation. 4. Continue to work towards establishing a countywide policy for the Installation of bus shel ters and benches. 5. Maintain and utilize bus stop inventory. 6. Continue to install bus shelters and amenities at key bus stop locations. 7. Ins tall bicycle racks at bus stops and transfer points, as necessary. 8. Continue to monitor all technology advancements applicable to public transportation. 9. Continue to develop and implement superstops, as prioritized. 18 Volusia County Five Year Trans# Development Plan2003-2007


10. Continue to work with othe r Government agencies to achieve better accessibility to bus stops. 1 1 Continue the vehicle replacement program and purchase new expansion veh i cles for fixed route and paratransit services. 12. Continue to track the performance of individual routes via VOTRAN's format route monitoring program. 13. Maintain VOTRAN's involvement in the transportation p lann ing process. 14 Continue to encourage public input through interaction with local advisory/advocacy groups and committees 15. Strive to ensure that all municipalit ies recognize and support VOTRAN's involvement as a review agency i n the local land use planning process. 16. Est a b lish an interlocal agreement between LYNX and VOTRAN that defines the level of support and participation, including operational costs for the Commuter Rail Demonstrat i on Program. 17. Continue to operate commuter express bus service (i.e., 1-4 Express Link) to Downtown Orlando if state fund in g can be secured and HOV lanes are constructed. 18 Continue to address the mobil ity needs of Volusia County residents, particu l a rly those in tra ns it-dependent and/or growth areas, as is financ ia lly feasible 19. Continue to capitalize preventative ma int enance activities, as n e cessary. 20. Continue the replacemen t or purchase of associ ated maintenan ce equipment and shop tools, as necessary. 21. Continue the rep lacement or purchase of associated office equipment, as necessary. 22. Cont i nue the replacement or purchase of associated computer softw a r e, as necessary. 23 Continue the replacement or purchase of capital items related to facility renovat i on as n ecessary. 24 Continue to replace service vehicles, as necessary Volusla County FiveYear Transft Development Plan-2003-2007 19


25. Continue the vehide replacement program and purchase new expansion vehides for the Vanpool Program. 26 Continue to use specially-painted buses to market transit. 27. Increase span of service (to provide later evening service) on selected core routes. Paratransit Service 28. Continue to seek dedicated sources of funding to minimize the prioritization of TO non sponsored trips. 29. Continue to educate customers on VOTRAN's service policies, such as pickup windows. 30. Continue to provide additional training opportunities for contracted operator drivers and monitor the training provided by the contractors. 31. Continue to maximize the use of the fixed-route bus system. VOTRAN currently has a bus pass program for Medicaid clients. Actions to be lnftiated over the Next Two-to Three Years Fixed-Route Service 32. Incr ease frequency of service in US 1 corridor. 33. Implement more frequent service on the Beach Trolley. 34. Develop and implement a series of transit education programs. 35. Implement Saturday service on the Route 60 East-West Connector. 36. Continue to seek to improve the frequency of VOTRAN's busiest routes. 37. Implemen t more frequent service on the Route 60 East-West Connector. 38. Upgrade current farebox system to accept magnetic fare media. 39 Imp lement a VOTRAN ali-day fare pass. 40. Increase level of Sunday service 20 Volusia County FiveYear Transit Development Plan2003-2007


41. Ensure consistency with Local Comprehensive Plan Transportation Element. 42. Develop feeder service to support the Commuter Rail Demonstration Program. 43. Develop and init i ate activities to generate more tourist ridership. 44. Coordinate with the insti tutions of higher l earning in Volusia County to establish an unlimited access agreement for students and staff. Paratransi t Service 45. Revise private operator contracts to allow for contract amendments based on changes to local service standards 46. Revise provider contracts to require all newly purchased vehicles and those purchased after the effective date of the contract to have standard lifts with trans i t -style doors. Actions to be Initiated over the Next Four-to-Five Years Fixed-Route Service 47. Provide greater transportation linkage between the municipalities in Volusia County and the Orlando area. 48. Begin p lanning additional express bus service along major corridors and between d isti nct service areas in the county. Five-Year Transit Development Plan: Financial Plan Up to this point, the TOP process has not been constrained by fiscal considerations, in accordance with its strategic intent. Demograph i cs, survey results, community input In various forms, and peer and trend analyses have all been used to assess the demand for transit service and to Identify mobility needs in Volusia County. The recommendations presented herein have been based on previous findings and future directions. The final step In the transit development plan process is to estimate costs for these recommendations and compare them aga inst current and anticipated financia l resources. Table ES-6 presents the most recent five-year budget estimate pre pared b y VOTRAN. The budget assumes that there is no increase in the amount of local tax funds that VOTRAN will receive over the next five years. Volusia County FiveYear Transit Development Plan-2003-2007 21


Tables ES-7 and ES-8 present the costs associated with the funded and unfunded recommendations, respect i vely and the projected dates of implementation. These costs are based on several assumptions for i tems ranging from unit cost per bus shelter to the average cost per revenue mile (or r evenue hour) for route modifications. These are the most reasonable assump t io ns available, but cost estimates should be refined at the time the recommendat ion s are imp lem ented, when greater detail will be available Tables ES9 and ES-10 present the capital and operating costs of the fun ded and unfunded recommen ded projects, respectively, by the fiscal year of im plementation. Tables ES-11 and ES-12, then, present each projecrs operating and capital costs, respectively, distributed among the potential funding sources for each Finally, Table ES-13 comp i les the data from the previous tables and presents a summary of VOTRAN's addit iona l fund ing n eeds for the TOP's fwe-year t im e f r ame based on i ts exist ing operating and capital costs, as well as the costs associated with the TOP's unfunded recommendations. It should be noted that VOTRAN is currently operating unde r a constrained budget. Thus, priorities must be revised based on fiscal constraints, o r potential new fund ing sources must be identified for implementation of the recommendations. 22 Vo/usia County FiveYear Transit Development Pian2003-2007


EXPEN DITURES Gold R ider s hi p t n a ease Reserve f or daims & W/C Total ex.ponsH REV ENUE S Operating Revenues F a reboxes ADA Reven u e Advertisi n g SeMele Contracts lnterut Revenue$ Mise;. Revenues Total Opera ti ng Revenues Fede r a l Funds Federol Maintenance Funds Stale BlOCk Grant S6Ction 5311 section 531 1 f other Stale F u nds T. 0. Funds Gas Tax Funds Lo cal Tax F unds Medicai d Total Revtnues Net Funds Avai l ab l e Prior Yaar Cany Forwaf'd Net Carry Forward U nfunded Service P roptty Value RoiQ)ack Tax. Rata I ncre ase to Tax Rate TOTAL TAX RATE SASE FARE Tabl e ES-6 VOTRAN Five-Year P l an, 2003 N o Extra S ervice Over Present 1 FY02.03 FYOl-04 FY04.05 $ 1 3 154, 734 $13, 680 923 $ 1 4 ,228, 160 $ 201 ,376 $ 209.431 s 217 ,808 $ 645,000 s 645,000 s 645,000 $14,001.110 $14,535 ,354 $15,090,969 s 1,727,460 s 1, 779,284 $ 1 ,832 ,662 s 27, 776 s 28,887 $ 30,042 s 88.750 $ 95.000 $ 1 10,000 s 385.147 $ 385,147 s 385,147 $ 1 2 5 ,000 $ 125,000 s 125, 000 $ 6.088 $ 6,088 $ 6,088 s 2,360,199 s 2,419,384 $2,488,911 $ 96,984 s 96,984 s 96, 984 $ 1 ,21 7 ,406 s 1 ,380,849 s 1,449,891 s 1 ,874,250 s 1 ,865 131 $1,890, 681 s 172,785 $ 172 .785 s 172, 785 s 86,360 s 86,360 s 86,360 $ 60,560 $ 80.560 s 80.560 s 662.329 $ 675,072 s 660,439 $ 1,050 ,000 s 1,050,000 $ 1,050,00 0 $4, 452 080 s 4 ,452,080 $4,452,080 $1,303,157 s 1 ,303, 157 $ 1 ,303.157 $13,356,110 $13,582,362 $13,751,854 ($ 645,000) ( $ 9$2.992) ($ 1,339, 114) s 645.000 s 645, 000 s 645,000 s 0 $ 0 s 0 $ 0 s 307,992 $ 694,114 $18,761 231,446 $ 19,089.552,996 $19,423,620, 174 0 .000237 0 .000233 0.000229 0.000016 0 .000036 0 .000237 0.000249 0 .000265 $1 .00 $1.00 $ 1 00 'Assumes that is no increase in the amoun t of l ocal tax. funds received by VOTRAN. FY05.()6 $14,797, 287 $ 226,521 s 64$,000 $ 1 5,668,808 s 1 ,887 ,642 s 31 ,244 s 115.000 s 385. 147 $ 1 2 5 ,000 s 6,088 $2,550,099 $ 96,984 s 1,522.335 s 1,988.574 s 172, 785 $ 88.360 $ 60,560 s 692,580 $1,0$0,000 $4,452.080 s 1,303 ,157 $13,972, 51 .. ($ 1 ,696,294) $ 645,000 $ 0 $ 1 ,05 1,294 $ 19.763,533.527 0 .000225 0.000053 0 .000278 $1 .00 Vo/usia County Five Year Transff Development Plan 2003-2007 FYOB-07 $ 1 5 ,389,176 $ 235,581 $ 645,000 $ 16,269,759 s 1 944.271 $ 32.494 s 120.000 $ 385, 147 $ 125,000 s 6,088 s 2,812,978 $ 96,984 s 1 596.452 s 2 ,043.514 $ 172.785 s 88.360 $ 80,560 s 708,227 s 1 ,050,000 s 4,452,080 s 1 ,303 ,157 $14.205 ,097 ($ 2 ,064,682) $ 645.000 s 0 s 1,419,662 $20,1 09,395.363 0 000221 0 000071 0 .000292 $1.00 23


"' ... !; ;;; f '< 01-a "' 1 ::Jl I I Table E S7 VOTRAN Transit D evelopme n t Pl an Estimated Cos t s o f Funded Recommen d a t ions 1 Annual Un i t Cost Nu m ber of Action (In 2 0 0 2 $$) U nits O perating Cost 6. Bus Shellers/A m enities $5,t05 85 9 Superstops $33 503 3 11. B us R e p laceme n t 28-f oot Buses $ 1 26.000 2 30-foot Buses $270 112 4 35-foot B uses 6 Trams $20 1 ,0 1 4 3 11. Bus Expansion -35-foot Buses 3 -Trolleys $242.550 2 11. Paratransil Vehic::le Replacemen t $65.346 1 3 22-foot Cutaways $74.502 2 -2 6-foot C utaways 17 1-4 Expf'&SS link2 nJa n/a 19. Gapit411ized Main lenanc8 nJa n/a 20. Malntenanoe Equ ip menVShop T oo l s n/a n/a 2 1 Office Equipment n/a nia 22. Com pute r Sottwate nla nlo 23. Facility RenovatiO n n/a nlo 24 Service VehiC:k:! R&pl acement $40 841 8 25. Vanpool Replaoem e n tfExpansion $ 2 8, 765 37 1U nktss otherwise n oted, inf ormation in this table i s from VOTRAN' s Capita l I m p rovement Ptogtam 2An n ual opetatlng cost fOf' the 1-4 Express L i nk pc(Mded by VOTRAN 3Ann ua l farebOx ravenue for t h e 14 Express link based on FY 2001 fare reveooos l or t h i s rou te (in 2002 S s ) n/a n/a n/a n/a nla n / a nlo nla nl a nl a $169 050 n/a n/a nla nla nlo nla nJa An n F a rebox (i n 2002$s) n/a nto nla nJa nJa nJa nla nJa n/a nla $48,069' n/a nla nla n/a nta nla nla Total Fiscal Ytars C-apital Cost Affecte>d $503.531 2003-2007 $107 .293 200 3-2 004 $321,622 2007 $1,134,472 2003 $2,142,813 2006-2007 $73 3 ,002 2006 $948 ,096 2 004 $509 ,354 2003 $944,289 $ 190,170 2003 -2005 2 007 nJa 2003 $8.119.681 2003-2007 $106.735 2003 2007 $1 856.850 2003 -2007 $ 1,451,742 2 003 2007 $139, 104 2003-2007 $372,593 2 003-04. 2006-07 $1 ,249, 521 2003-200 7


;:;: iii "' -;;. il "' ; 0' 1 :Jl I g .... 7. Bic)dt *' StQs:I$1Ttansfer Points Tab l e ES 8 VOTRAN Trans i t Deve lopment P l a n Estimated Costs of Unfunded Recommendations Ann. Fuebox. U nit Cot.t Annllll ()ptrHng Humbtt' of Uni t& Jtevenue (lnl002 S.) Cost ( In 2002 Ss) 2002 Ss) $100 so' "' NB t33,50 3 I ... NB 16 tnter10cal AQreement for R ail Demo Proje(f niB ..,. $1 523 .310 nl. 17. ExpteSS Link' n/3 nla $1$1,000 $ 4 $,780 J 21. lnae ase SeMoo Span 0t1 COre Fixed-Route Service mldnig llt) $4? .2Sfh0ur 7 ,230 hOI.If'S $305,46$ $42,106 Comple meNal)' Par att;nsil Serv ice 5..580 ioltryr3liO. Funding (f:TA 5307) Is atailable In 2004 f or !he tlvl 35foot bu$C$tequlred to operate lhi$ ooMce (500 T able 2}. 1F1.1nding (FTA 5307) I& in 2003 tor U"ll ti.'O

., a; g il "' J -J! I .... Tabl e ES VOTRAN Transit Development Plan Estimated Operating and Capital Costs of Funded Recommendations by Fiscal Y ear 1 ....... FY2003 FY200 4 FY2005 FY2006 FY2007 f o lal FY 2003 FY 2007 Opetaling Ope"'"'ii capital OS)er31ing Capita l Opetali ng Capilal Operating Capilal Operallog Capital Cost Cosl COS! Coel Cool Cost Co Cost Co$ 1 Cool Cosl Cost 6 81.4 ShelteWAmeni'llee $0 $91 ,12$ so $95,683 $0 $ 1 00,46 1 $0 $ 105.490 so $1 1 0 ,765 so $503 .531 9. Sul)et"!ops so $70,356 so $3$.937 so so so $0 so $42,759 $0 $ 1 50.053 1 1 Bus Replacement $0 so $321,6.22 28-fOOI Bu&e& $0 so $0 $0 $0 $0 so so so so so $ 1,1 34,.472 toot Bust$ so $1,1:\4.472 $0 so so $0 so so so $1097,538 so $2,142, 813 so so so $0 $0 $0 so $1, 04$.275 so so so $733,002 TC3ms so so $0 so $0 $0 so $7:33.002 11. &IS Elq>Snslon so $0 $0 35-foot Buses so so so $948,000 $0 $0 so $0 so $0 $0 $50$ 354 so $509,354 so so so $0 so $0 1 1 .P8falrans."t Vehicle Replaoemenl 22 -foot QU(aways $0 U05,839 so $360.219 so $378,230 so so so so $0 $944,289 26-fOOl CutaWays $0 $0 so $0 $0 $0 so $0 so $ 190,170 $0 $ 1 90,t70 17. $ 127,030 so $0 $0 $0 $0 $0 so so so $127.030 $0 19. Cepi ta lizedMa i ntenanc.c $0 $ 1 ,455,099 $0 $1,562.52 1 $0 $1,65$ 205 $0 $1 ,$72,(1$1 so $ 1 ,771 ,805 so $8.119,681 20 Mai ntenance Eq t4lment1Shoo T ools $\2,076 $0 $12,681 $0 $1'$,3 1 S $0 $1),$181 $0 $54 ,680 $0 $106.735 2 1. OI'Pioe Equ.,menl $0 $70,000 $0 $193,8 12 $0 $ 1, 200.318 $0 $332,720 $0 $60,000 $0 $' ..856,6-50 22. Compul Softwate so $545.201 $0 S2G7 .4S2 so $300,000 so $200,000 $0 $ 1 39,082 so $1.<451,7<11 23. Facilily RenovatiOn so $4 7 ,600 $0 $21.230 $0 $22,292 $0 $23,406 $0 $24.576 $0 $139 104 24 Service Vehi 1 o Fteplacement so $128 ,469 so $90,054 so so $0 $49,842 $0 $ 104,249 so $372 ,5S3 25. V81npool $0 $ 151,016 $0 $253, 707 $0 $Hi6,495 $0 $384,604 so $293.eml $0 $ 1.,249,521 Total by $127. 000 $.4, .420,796 $0 $'3,&42.392 $0 $'3.&39.322 $0 $4,500,171 $0 $4, 168 .165 $127.030 $.20,830,866 L_ 'Operating and capital oosts are inflated at 5 percent per year 2BIJS servi ce operating ooslS use f ufly.anocated systam costs and ara than rGdUCGd by ptojec ted l ara ravenu es Ac:Cual incremantal 001$1$ m ay be less fOt initial route e>q:>anslon. Volusia County FiveYear Transff Development Plan 2003-2007


-" :) 2 'P \!1 ;t a "' [ :!! I i .... '::l Table ES VOTRAN Transit Development Plan Estimated Operating and Capital Costs of Unfunded Recommendations by F i scal Year 1 FY2003 fY 2004 FY200S FY2006 FY2007 F'f' .2003-FY2007 Action Ope-raHng C;apttJI Opera Hog Capllat OpeSI 1. 81cyde Rack. s at $10p$/Transfcr Polnls $0 S1.78S so $U74 so $1,852 !O !0 !0 so !<) 16. fot Corrmut93 so S872".648 10 $1)1&.280 1 0 l9G2. 094 so $3.5&2 .11$ 33 in<:fe3Ul Be.aeh $102,190 U54,677 $321,855 $267,411 $337,948 $0 $354,845 $0 $372.587 so Trolley 35. l mpk:mcM Scrvico o n Route eo so so $1 07,521 so $112,89 7 !<) so $124,469 so S463.430 3 7 lntr OO$CsetvieeFreqooncyon so so $631 ,352 $632 .003 S662.920 $() S69$,066 $0 so 52.721.207 Rout960 40. lncr 01se Sunday SC'NicO so so so so $202,$3 7 so $212.9 7 9 $() $2'23,628 $0 $639,4-43 42. l mplemer.l Commul*l F eeder ScM'oe so so $3'10,654 $28.&.175 $3:$15,48$ so $415. 261 so $43&.02'4 $() $1,623,424 by Flseal Yur $2. 072,977 sz2\'l.m $4,337 ,800 $4, 767,528 $1,&52 $4,995 .405 so $5.24 $ 174 $42,759 S2,,4Q8,S85 'Operating anct cosls are inflated at 5 percent per y!lar. tsus service operating costs use fully allocaled system costs and are t heo reduced by pcoi'ec::led fa r e r evonves. Actual Incremental costs may be scssfOt lnilisl route expansion. Capital Cost SS.511 $2,043,333 10 so S$22,081) !0 $6:32.063 !0 S23U75 $3,.533.929 (FTA 5307 and/or STP) is: for a portion of the capital eosts for these re commendations in selected years except for item 27 in the table, {ifltfease sel'llice span on core routes}. full.allcx:ated costs are use(lt o generate estimated annual ope rating oosts; however. ac::tual costs may be 5ess for initial route expansion


Table ES VOTRAN Transit Development Plan Distribution of Estimated Operating Costs of Recommendations Among Potential Funding Sources by Fiscal Year 1 ....,.., f"( 2004 FY2005 FY 2008 F 1 6 lnlertoc31 Agreemcm fQf CommVIer Rail Oemo Projed Unfuooed Loca l { 10G%) FY 03.07 $ 1,600,000 $1 ,880,000 $1 764 ,000 $1.862.200 $ 1,944,810 17. Expre$$ Link. Deve!Opmenl (50%)FY 03 $63,51 5 so so so so Local 50% -FY 03 $63,515 $0 so so $0 27. Increase Setvice Span on Cote Rou!O$ Candidale FOOT Service Development {50%}-FY 03-04 $1e5, 3.94 $194 ,663 so so so Unfunded Local 03-04 $18S.39-4 $194,663 so so so UnfunOOcl L:a* i50% FY 05-01 so so S40&:m $429,232 $450.683 32. l nctease Frequency i n US 1 CorridQr Unfunded l.Qc;;ll (100%) $0 $872: 643 $ 91 6,280 $952.094 33. lncroase T rolley Unfunded Loca (100%) $102.190 $321,855 $337.94& S354,845 $372.587 35. Saturday SeMce on Route 60 UnfuntJCd { 1 00%) $0 $107.251 $112,897 $118.542 $124, 469 3 7 lnctease SeMoe f requencyOt'l Real ( 1 00%) $0 so $202,837 $212,$17$1 42, lmp$8men1 Commuter Rail feeder SeNice Unfunded Local (100%) so $376,654 $395,486 $415,261 $436,024 FuM&d Op&t.atfng Cost$ FOOT 5eMOG $63,51 5 $0 so so so Loca l $63.515 $0 $0 so $0 Subcata l (Fundtd Revenues! $121.030 $0 so so $0 Unfunded Operalk'l$) Co.ts Caondidale FDOT SeNiee Devel opmcM $185,394 $ 194.663 $0 so $0 Loca l $1, 887,584 $4, 143, 138 $4,757,523 $4,995,405 $5, 245.174 Subtotii(Utlfunde

Table ES-12 VOTRA N Transit Deve lopm e n t Plan D istribution of Est imate d C a pital Cost s of Recomme ndations Among Potential Funding So urces by Fiscal Year Actio-n FY200l FY2004 FY200S FY 200& FY 2(107 &.. Sus She lters/AmeniluJS FTA 53<)7 (toe>%) $91.126 $9$,683 S t00 ,4G7 $105,490 $110.765 7 Bic)'do RackS et Sto9siT Points Unfunded lOcal { 100%) $1 ,785 $1,874 $1.$52 so 10 9. FTAS307 $70 356 $38 ,937 10 so 10 U nluncsed l.oc:al $0 so 10 so $42.759 11. Bus FTA5301 S334 522 $0 $0 $1.027, 3 71 $6.27 610 STP $191,550 11 Bu$ Expan5i Q n FTA { 100%) SS09,354 S94MOO $0 so $0 1 t Vi!l'i ele FT A 5307 (100%) $205.839 $360 2 19 $378.230 10 $ 1 90,170 18. l nwrJDQI b'COI'rwnulcr R;NI Oemo Project Unfundea Local { 100'.4) $2, 043,333 so so $0 10 1 9. Cpit

Tab l e ES-13 V OT RAN Transit D evel opme n t P lan Operating and Capit a l Budget Su mmary P rojected Expenses, Reven u es, and U nfunde d Needs ll&m F'f200 3 FY2004 FY200$ F'f2008 FY 2007 OPERATING Orig'nal VOTRAN Opetating COs!$ $ 1 3,799,734 $14,325,923 $14.873.160 $ 1 5 ,442,287 $16,034,178 Proje(:1ed ltlet ease in /JDA Setviee COSIS $201 ,376 $209,431 $21 7 ,806 $226,521 $235,581 Ope r ating Costs tewl ting from Funded R9COJ'M18nctlons $127,030 so so $0 so Opcra6ng Costs n::svl ling frm Unfunclod s2.o12.9n $4,337.801 $4.757.628 $4,995.405 $5,245,174 ----------------------------------------------------Rtrvi&td C0$1:$ $ 1 6..201.117 $18,873,155 $ 1 9,&48, 496 $2Uit4, 933 -----------------------------...... .... .. ...... -----------------Original VOTRAN Oper ating Revenue $14,001 ,110 $ 14, 227 362 $ 1 4 ,3'9&,854 $14, 6 17.5 1 4 $ 1 4,850 ,097 Actdill01l31 FWid ing ReQI,Nted $2, 200,007 $4,645,793 $5..451,642 $6,048 699 $6,664,336 CAPI TAL Cap1181Cosl& resulting from FLW'Ided R ecommendation& $4.420,796 $3.839,322 $4.560 171 $4,1$$.18 5 lrom Unrun6ed Recommendations $2. 299,795 $1,169,523 s1.m so $42,759 .................. ---------................. ................ .. ............... Capfta l Cos!$ S$,720.691 $5,03t.9t5 13,841, 174 $4.560.1 7 1 $4,210.944 ----------------------------------------------------Orignal VOTRAN Capital ReveMJe $4,534,380 $3,987,897 $4,$49.449 $4.339 083 Capital Funding ReQUired $2, 186,211 $1,044,018 ($123.373) ($289.276) {$17$ ,142) TOTAL COSTS $22, 9 2 1,706 $.23.905.070 $23.6 8 9 ,670 $25,244,384 $25,725,877 TOTAL REVE NUE $18,53$,490 $18.21 $..259 $ 1 8.381 401 $19,486,963 $ 1 9,239. 183 TOTAL ADDI T IONAL F U N DING $4,366,21 8 SS.689,811 $$,328.269 $5, 757,421 16 48$.$94 REQUIRED TOTAL $74 ,475,282 $ 1,090, 7 1 7 $127,030 $21,408,885 $97, 101,914 ---$72 092.937 $25,008,977 $20.830.886 SS,533, 929 ................ $24,3$4,795 -----$21.725.359 $2, 63'9 ,436 $121 466, 709 $ 9 3.618.296 $27.648.41 3 'Operating and cap ital costs for recommendations 3fe Infla t ed at 5 percent per year 20perati n g costa for reco m menda ti ons rel ated to bus sarvi:ce i mprov&mentslmOd i ticalions use full y-a l klea t ed system costs and ar e then reduced by pro j ected fare reve n ues therefore no Change s to the "Orig i na l VO T RA N Operati n g Reven u e" tloures were n e cessary. 30 Volusia County FiveYear Transff Development Plan2003-2007

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