USF Libraries
USF Digital Collections

Performance evaluation of Florida transit systems

MISSING IMAGE

Material Information

Title:
Performance evaluation of Florida transit systems
Cover title:
Performance evaluation of Florida's transit systems
Portion of title:
Trend analysis
Vols. for <2000-> have part title:
Fixed-route trend analysis
Physical Description:
v. : ill. ; 22 x 27 cm.
Language:
English
Creator:
University of South Florida -- Center for Urban Transportation Research
Florida -- Dept. of Transportation. -- Office of Public Transportation Operations
Publisher:
Center for Urban Transportation Research
Place of Publication:
Tampa, Fla
Publication Date:
Frequency:
annual
regular

Subjects

Subjects / Keywords:
Local transit -- Statistics -- Florida   ( lcsh )
Bus lines -- Statistics -- Florida   ( lcsh )
Genre:
government publication (state, provincial, terriorial, dependent)   ( marcgt )
statistics   ( marcgt )

Notes

Additional Physical Form:
Also available online.
Statement of Responsibility:
prepared for The Office of Public Transportation Operations, Department of Transportation, State of Florida, by Center for Urban Transportation Research, University of South Florida.
General Note:
Description based on: 1991.
General Note:
"Final report."

Record Information

Source Institution:
University of South Florida Library
Holding Location:
University of South Florida
Rights Management:
All applicable rights reserved by the source institution and holding location.
Resource Identifier:
aleph - 029930212
oclc - 53923680
C01-00266
C01-00119
C01-00039
C01-00056
usfldc doi - C01-00038
usfldc handle - c1.266
System ID:
SFS0032354:00001

Related Items



This item is only available as the following downloads:


Full Text
xml version 1.0 encoding UTF-8 standalone no
record xmlns http:www.loc.govMARC21slim xmlns:xsi http:www.w3.org2001XMLSchema-instance xsi:schemaLocation http:www.loc.govstandardsmarcxmlschemaMARC21slim.xsd
leader nas 2200337Ia 4500
controlfield tag 001 029930212
005 20110927181329.0
008 031217c19uu9999fluar s s0 | 0eng d
datafield ind1 8 ind2 024
subfield code a C01-00266
C01-00119
C01-00039
C01-00056
C01-00038
035
(OCoLC)53923680
040
FHM
c FHM
043
n-us-fl
090
HE309.F6
b P472
0 245
Performance evaluation of Florida transit systems.
n Part I,
p Trend analysis /
prepared for The Office of Public Transportation Operations, Department of Transportation, State of Florida, by Center for Urban Transportation Research, University of South Florida.
1 4 246
Performance evaluation of Florida's transit systems
3
Trend analysis
i Vols. for <2000-> have part title:
Fixed-route trend analysis
260
[Tampa, Fla. :
Center for Urban Transportation Research,
1990]
300
v. :
ill. ;
22 x 27 cm.
310
Annual
500
Description based on: 1991.
5 FTS
"Final report."
FTS
530
Also available online.
FTS
580
Findings are summarized in: Performance of Florida's public transit systems.
650
Local transit
z Florida
v Statistics.
Bus lines
Florida
Statistics.
2 710
University of South Florida.
Center for Urban Transportation Research.
Florida.
Dept. of Transportation.
Office of Public Transportation Operations.
787
Performance of Florida's public transit systems
w (OCoLC)28819480
773
t Center for Urban Transportation Research Publications [USF].
856
u http://digital.lib.usf.edu/?c1.38
1993
FTS
y USF ONLINE ACCESS
http://digital.lib.usf.edu/?c1.56
1992
FTS
USF ONLINE ACCESS
http://digital.lib.usf.edu/?c1.39
1991
FTS
USF ONLINE ACCESS
http://digital.lib.usf.edu/?c1.119
1989
FTS
USF ONLINE ACCESS
http://digital.lib.usf.edu/?c1.266
1988
FTS
USF ONLINE ACCESS
951
10
SFU01:001444924;
FTS



PAGE 1

Digitization note: Poor quality original PERFORMANCE EVALUATION OF FLORIDA 1RANSIT SYS1EMS PART I 'frend Analysis, 1984-1988 For Florida Depattment of Transportation By Center for Uiban Transportation Research CUTR Final Report, October 1990

PAGE 2

this page IS blank

PAGE 3

PERFORMANCE EVALUATION OF FLORIDA TRANSIT SYSTEMS PART I Trend Analysis, 1984-1988 Prepared for The Office of Public Transportation Operations Department of Transportation State of Florida By Center for Urban Transportation Resean:h University of South Florida Firial .Report, October 1990

PAGE 4

this page IS blank

PAGE 5

EXECUTIVE SUMMARY This performance evaluation of Florida fix' ed-route transit operations was conducted by the Center for Urban Transportation Research (CUTR) under contract to the Office of Public Transportation Operations, Departme n t o f Transportation, State of Florida This report is based priniarily on data from the federally-required reporting of information known as section 15" and provides a standardized data source for comparisons over time and among transit systems. Performance analysis is a particularly good means of eva l uating effectiveness and efficiency of transit services. However the reader should exercise considerable caution in interpreting the results, as this type of performance analysis is only one means of evaluating a transit system. While it is in reviewing comparative performance and trends, it does not measure attainment of several other important objectives of transit systems, including passenger satisfaction, taxpayer and public attitudes toward the agency, employee morale, the quality o f planning for the future, success in attaining minority hiring or contracting goals, contributions to economic development, influence in shaping land use patterns, or . attainment of other possible objective s of transit. The Section 15 database provides a comprehensive source that allows detailed review of . . several aspec t s of transit performance While the detail is helpful in diagnosing performance, it does not necessarily provide information indicating the underlying causal factors influencing performance. I n m any instances, the findings from the peer review are a starting point for fullyunderstanding the performance of a transit system. The issues raised in a performance review provide the basis for a series of questions that can lead to an enhanced und erstanding of the 'hows and '\vhys' of performance. This type of review should be helpful in developing a better understanding of the performance of Florida transit properties and in identifying target areas for additional attention and improvement. Comments and qu,estions about this report can be directed to the Office of Public . Transportation, Department of Transportation, of Florida, 605 Suwannee Street, Mail Station 26, Tallahassee, Florida 3239.9-0450, Telephone: (904) 488-7774. iii

PAGE 6

iv

PAGE 7

PERFORMANCE EVALUATION. OF FLORlDA TRANSIT SYSTEMS PART I -TREND ANALYSIS, 1984-1988 TABLE OF CONTENTS SECTION PAGE EXECUTIVE SUMMARY 0 0 0 0 iii TABlE OF CONIEN'I"S . . . . . . . . . . . . . . . . . .. . v UST OF TABL.ES . . . . . . . . . . . . . . . . . . . . . vt LIST OF FIGURES . . . . . . . . . . . . . . . . . . . . x I. II. Ill. IV. INmODUCflON ............... ; . ........... : ... A The Purpose of Performance Review . ..... . . . B. Performance Review Data Base ........ . . ... . . STATEWIDE TREND ANALYSIS ... .................. A Summary of Statewide Tr ends ........... . ........ B Florida Fixed-Route Total Trend ............... : ... SYSTEM-BY -SYSTEM TREND ANALYSIS . ........... A Metro-Dade Transit Agency ............... ....... ,B. Broward Transit Division . .. . .. .. . . . . .. . . {:;. Jacksonville Transportation Authority ...... . . ..... D. Hillsborough Area Regional Transit ............. .... E. Pinellas Suncoast Transit Authority .. .......... ..... F. Tri County Transit (Orlando) ..................... G. Palm Beach County Transportation Authority .......... H. Tallahassee Transit Authority ............. . . .... I. Regional Transit System (Gainesville) ... ............ . J. Eas t Vol usia Transit Authority ....................... K. Escambia County Transit System . ... ........... L. Lee County Transit Authority .... .............. M: Sarasota County Area Transit . ................ : .. N Lakeland Area .Mass Transit District ... ,. .. .. : . . . . 0. Manatee County.. Trimsit;"' : ,.,. ' .. .. . . . . . : P . Smyrna Transit System .... : : .. o ....... SUMMARY ; . ............. ....... ... ... .............. : .... 1 2 4 9 9 15 31 35 67 81 95 109 123 139 153 167 181 19,5 208 222 237 .251 265 279 APPENDIX A List of Definitions ' ; ; ; .. .... o 281 APPENDIX BReView of:Data : Sources o o o., . '.: . . APPENDIX C Transit System Profil e Survey Form . . . . . 293 v

PAGE 8

TABLE INIRODUCTION 1-Cl LIST OF TABLES Performance Review Indicators and Measures .... ... STATEWIDE TREND ANALYSIS 11-Al 11-Bl II-B2 11-B3 Statewide Trends in Key Indicators and Measures ..... Performance Indicators . . . . . . . . . . . .. Effectiveness Measures ..... .................. Efficiency Measures .......................... . SYSTEM BY SYSTEM TREND ANALYSIS III-A Modes Operated by Florida Transit Systems . ....... Metro-Dade Transit Agency VI m-Al III-A2 III-A3 III-A4 III-AS III -A6 III-A7 III-AS III-A9 III-AlO III-All III-Al2 DI-A13 III-A14 DI-AlS III-A16 III-A17 III-A18 Performance Indicators, 1984 .................... Performance Indicators, 1985 .................... Performance Indicators, 1986 .................... Performance Indicators, 1987 .................... Performance Indicators, 1988 .................... Performance Indicators, Perce nt Change ........... Effectiveness Measures, 1984 .................... Effectiveness Measures; 1985 .................... Effectiveness Measures, 1986 ... .. ...... ......... Effectiveness Measures, 1987 .................... Effectiveness Measures, 1988 .................... Effectiveness Measures, Percent Change ............. Efficiency Measures, 1984 ...................... Efficiency Measures, 1985 ...................... Efficiency Measures, 1986 ....................... Efficiency Measures, 1987 . . . . . . . . . .. Efficiency Measures, .1988 ..................... Efficiency Measures, Percent Change ............. .. PAGE 8 12 17 22 26 32 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55

PAGE 9

LIST OF TABLES TABLE Broward Transit Division ID-Bl m-B2 m-B3 Performance Indicators Effectiveness Measures . . . . . . . . . . . . 0 0 0 0 Efficiency Measures . . .... . . . . . . . . ... Jacksonville Transportation Authority ID-C1 ID-C2 ID-C3 Performance Indicators . . . . . . . . . . . . Effective ness Measures . . . . . . . . . . . Efficiency Measures . . . . . . . . . . . . . Hillsborough Area Regional Transit m-D1 ID-D2 ID-D3 Performance Indicators Effectiveness Measures 0 0 0 0 Efficiency Measures .... . . . . . ............. Pinellas Suncoast Transit Authority m-El m-E2 m-E3 Tri County Transit lli-Fl m-F2 lli-F3 Performance Indicators Effectiveness Measures . . . . . . . . . . . . 0 0 Efficiency Measures . . . . . . . . . . . . . . Performance Indicators -............ .......... . Effectiveness Measures ........................ Efficiency Measures ...... . . . . . . . . . . Palm Beach County Transportation Authority ID-01 m-o2 ID-03 Performance Indicators ........................ Effectiveness Measures ... . ....... . . . . Efficiency Meas.ures ............. .............. Tallahassee Transit Authority m-Hl ID-H2 ID-H3 Performance Indicators . . . ................... Effectiveness Measures . : : . .......... Efficiency ........... ..... . . . . . PAGE 68 69 70 82 83 84 97 98 99 111 112 113 125 126 127 141 142 143 154 155 156 vii

PAGE 10

LIST OF TABLES TABLE Regional Transit System (Gainesville) ID-11 ID -12 ID-13 Performance Indicators o o 0 o o o 0 0 0 o o 0 0 o o o o 0 o 0 0 o 0 o o Effectiveness Measures o o 0 o o o 0 0 o o o 0 o o o o o o o o 0 o o o 0 Efficiency Measures o o o o o 0 o o o 0 0 0 0 0 0 0 0 o 0 0 o o 0 0 0 0 o o East Vol u sia Transit A uthority ID -Jl m-12 ID-J3 Performance Indicators 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Effectiveness Measures 0 0 0 0 0 o 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Efficiency Measures o 0 o 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 o 0 o 0 0 o 0 0 0 o Escambia County Transit System m-Kl ID-1<2 ID-K3 Performance Indicators 0 0 0 0 0 o 0 0 0 0 0 0 0 0. 0 0 0 0 0 0 0 0 0 0 0 Effectiveness Measures 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Efficiency Measures 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Lee County Transit Authority ID -Ll ID-l2 ID-L3 Performance Indicators o o 0 0 o o 0 0 0 0 o 0 0 o o o 0 0 o 0 0 0 0 o o Effectiveness Measures 0 0 o o o o 0 0 0 0 0 0 0 0 0 o 0 o o 0 0 0 o 0 Efficiency Measures 0 o 0 0 0 o 0 o o 0 0 0 0 o 0 0 0 0 o o 0 o 0 0 0 0 0 Sarasota County Area T ransit m -Ml ID-M2 ID-M3 Performance Indicators o 0 0 o 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Effectiveness Measures 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Efficiency Measures 0 0 0 0 0 0 0 0 o 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Lakeland Area Mass Transit District ID-Nl m -Nz ID N3 Performance Indicators Effectiveness Measures 0 0 0 0 0 0 0 0 0 0 Efficiency Measures . . . . . . . . . . . . . . Manatee County Transit viii ID-Ol ID-02 ID-03 Performance Indicators Effectiveness Measures 0 0 ;,. 0 ... 0 .. 0 0 0 0 0 0 0 Efficiency . . . . . . . . . . . . . . PAGE 168 169 170 182 183 184 196 197 198 210 211 212 223 224 225 238 239 240 252 253 254

PAGE 11

LIST OF TABLES TABLE Smyrna Transit System . m-Pl ill-P2 ill-P3 Performance Indicators ....................... Effectiveness Measures . . . . . . . . . . ... Efficiency Measures . . . . . . . . . . . . . . . . .: PAGE 266 267 268 ... ix

PAGE 12

UST OF FIGURES FIGURE INTRODUCTION I-A1 Factors Affecting Transit Performailce 0 0 0 STATEWIDE TREND ANALYSIS X Summary of Statewide Trends n-AI TI-A2 TI-A3 ll-A4 County Population ............................ Passenger Trips . . . . . . . . . . . . . . . Revenue Miles . . . . . . . . . . . . . . .... Operating Expense . . . . . . . . . . . . . . Florida Fixed -Route Total Trend ll-Bl li-B2 TI-B3 TI-B4 11-BS n-B6 TI-B7 TI-B8 TI-B9 TI-B1 0 TI-Bll TI-Bl2 ll-Bl3 TI-B14 ll-B15 n-B16 ll-B17 ll-B18 ll-Bl9 TIB 20 County Population . ....... ................... Passenger Trips ..... ...................... . . Vehicle Miles aild Revenue Mi les . . . . . . . . Operating Expense ........................... . P assenger Fare Revenues . . . . . . . . . . . . Total Employees .......... ................... Vehicles Available and V ehicles Operated .......... Vehicle Miles Per Capita ....................... Passenger Trips Per Revenue M(le ................ Average Age of Fleet . . . . . . . . . . . . . Revenue Miles Between Accidents ................ Revenue Miles Between Roadcalls . . . . . . . . Operating Expense Per Capita ........... ........ Operating Elq>ense Per Passenger Trip ... ......... Operating Expense Per Revenue Mile ............ Maintenance Expense Per Revenue Mile .......... . Farebox Recovery Ratio ............. ......... Vehicle Miles Per Peak Vehicle ......... .... ..... Revenue Hours Per Employee . . . . . . . . . . Passenger Trips Per Employee ........... ........ PAGE 3 13 13 14 14 18 18 18 19 19 19 20 23 23 23 24 24 27 27 27 28 28 28 29 29

PAGE 13

LIST OF FIGURES FIGURE SYS1EM-BY-SYSTEM TREND ANALYSIS Metro-Dade Transit Agency m-Al m -A2 m-A3 ID-A4 m-AS m-A6 m-A7 m-AS m-A9 m-AlO m-All m-A12 m-A13 III-A14 ill-AlS m-A16 m-A17 m-A18 m-A19 ID-A20 ..W-A;;1.1 County Population : ............ ; . . . . . . . Passenger Trips ..... ..... .... ................ Vehicle Miles and Revenue Miles . . . . . . . . Operating Expense .. : . . . . . . . . . . . . Passenger Fare Revenues . . . . . . . ........ Total Employees .................. .... ... . ... Vehicles Available and Vehicles Operated ....... . . Vehicle Miles Per Capita ... .._ : ................. . Passenger Trips Per Revenue Mile ........... ..... Average Age of Fleet ; : ..... : ............... Revenue Miles Between Accidents ....... : . . . . Revenue Miles Between RoadcaUs ................ Operating Expense Per Capita . . . . . . . . . . Operating Expense Per Passenger Trip ... : ... .... . Operating Expense Per Revenue Mile . . . . . . . Maintenance Expense Per Revenue Mile . . . . . . Farebox Recovery Ratio ...... .......... ........ Vehicle Miles Per Peak Vehicle : : . . . ... . . . . Revenue Hours Per Employee ... . ............. .P. assenger Trips Per Employee ................... Broward Transit Division lll-Bl m-B2 m-B3 rn-B4 ill-BS m-B6 ID-B7 m-Bs m-B9 ill-BlO m-Bn rn-Bl2 rnBl3 County Population ...... ..... : : : . . . . . . . Passenger Trips : ..... ...... ; ..... . ........ ; Vehicle Miles and Revenue Miles . . . . : . . .. Operating Expense ... ; . . . . . . . . . . .... Passenger Faie Revenues ....................... Total Employees ............... ............... Vehicles Availalile and Vehicles Operated .......... Vehicle Miles Per Capita ...... / ............... Passenger Trips Per Revenue Mile . : : . . . . . . Average Age of Fleet:' ;." . ;:,. ; .. : ..... -: ........ Revenue Miles Between -Accidents ...... ; ....... Revenue MilesBetweeli RoadCaus .: .. : .. .'; ..... OperatiDg Expense Per Capita , : : ; : .. . . . .. PAGE 59 59 59 60 60 60 61 62 62 62 63 63 64 64 64 65 65 65 66 66 72 72 72 73 73 73 74 75 75 75 76 76 77

PAGE 14

FIGURE ID-B14 m-B15 m-B16 m-B17 m-Bt8 m-B19 ID-B20 UST OF FIGURES Operating Expense Per Passenger Trip ...... ....... Operating Expense Per Revenue Mile .... ........ . Maintenance Expense Per Revenue Mile . . . . .... Farebox Recovery Ratio ....................... Vehicle Miles Per Peak Vehicle ... . . . . . . .. Revenue Hours Per. Employee .................. Passenger Trips Per Employee . . . . . . . . .... PAGE 77 77 78 78 78 79 79 Jacksonville Transportation Authority ID-Cl m-cz IU-C3 m-c4 m-cs m-c6 III-C7 m-cs III-C9 m-c10 m-c11 m -c12 m-c13 illC14 ID-C15 ffi-C16 ID-C17 lli-C18 ill-C19 Ill-C20 County Population ................. : .. :...: ...... Passenger Trips ............................... Vehicle Miles and Revenue Miles ....... ...... Operating Expense . . . . . . . . . . . . . .. Passenger Fare Revenues ............. ......... . Total Employees .............. ................ Vehicles Available and Vehicles Operated :; . ...... Vehicle Miles Per Capita . . . . . . . . . . Passenger Trips Per Revenue Mile . . . . . . . . Average Age of Fleet ...................... Revenue Miles Between Accidents . . . . . . Revenue Miles Between Roadcalls . . . . . . . . Operating Expense Per Capita ... ............... Operating Expense Per Passenger Trip . . . . . .. Operating Expense Per Revenue Mile . . . . . . . Maintenance Expense Per Revenue Mile . . . . . . Farebox Recovery Ratio . . .... ............. . Vehicle Miles Pe r Peak Vehicle . . . . . . . . . Revenue Hours Per Employee . . . . . . . . .. Passenger Trips Per Employee . . . . . . . . . .. 87 87 87 88 88 88 89 90 90 90 91 91 92 92 92 93 93 93 94 94 Hillsborough Area Regional Transit xii m 0 1 lll-02 m-D3 m-D4 ill-DS m-D6 m-D7 County Population.. . . . . . . . . . . . 101 Passenger Trips .. ....... . . . . . . . . . . 101 Vehicle Mil es and Revenue Miles ... ........... 101 Operating E.xpense .... : .... : ... : .............. ; : 102 Passenger Fare Revenues ,. .. ; .. ; . . . . . 102 Total Employees : .. : .. ........... . . . . . . 102 Vehicles Available and Vehicles Operated . . . 103

PAGE 15

FIGURE m-os ill-09 m-010 m -011 m-012 ill-013 m-014 m-o1s m-D16 m-011 ID-D18 m -o19 ID-020 LIST OF FIGURES Vehicle Miles Per Capita . . . . . . . . . . . . Passenger Trips Per Revenue Mile . . . . . . ..... Average Age of Fleet. .... ................ Revenue Miles Between Accidents ...... . .... Revenue Miles Between Roadcalls .. . . . . . .... Operating Expense Per Capita ... ; . . . . . . . . Operating Expense Per Passenger Trip . . . . . . Operating Expense Per Revenue Mile . . . . . Expense Per Revenue Mile . . . . .. Fareh9x Recovery Ratio .... : .... ... .. ........... Vehicle Mile s Per Peak Vehicle ........... . .... Revenue Hours Per Employee ................... Passenger Trips Per Employee ..... ............. .. PAGE 104 104 104 lOS 105 106 106 106 107 107 107 108 108 Pinellas Suncoast Transit Authority m-El ID-E2 ill-E3 DI-E4 m-ES DI-E6 ill-B7 ID -ES m-E9 m-EIO ill-Ell m-E12 ID -E13 m-E14 m-E15 ID-E16 m-E17 m-Bis m-E19 m -B2o County Population : ..... : . . . . . . . . 115 P T 115 assenger nps .. : .. .. .. > ........ .......... . Vehicle Miles and Revenue Miles : . . . . . . 115 Operating Expense ... ... ::. . . . . . . . 116 Passenger Fare Revenues ; : . . . . . . . . . . 116 Total Employees ....... : . . . . . . . . . . 116 Vehicles Available and Vehic le s Operated . . . . . 117 Vehicle Miles Per Capita . . . . . . . . . . . . 118 Passenger Trips Per Revenue Mile . . . . . . . . 118 Ave r age Age of Fleet. . . . . . . . . . . . . . 118 Revenue Miles Between Accidents . . . . . . . . 119 Revenue Miles Between Roadcalls ... .... : . . . . 119 Ope r ating Expense Per Capita .. : ; : ... . . . . . 120 Operating Expense Per Passenger J'rip . . . . . . . 120 Operating Expense Per Revenue Mile . . . . . 120 Maintenance Expense Per Revenue Mile ......... 121 Farebox Rerovery Ratio : : ...... : ... ............... 121 Vehicle Miles Per Peak .Vehic l e : : ..... ; . .. . . 121 Revenue Hours 'Per Employee : : : ..... ; : .. ..... : \ i22 Passenger Trips Per Empioyee : . '. .. : : . .. ... : . 122 . . . : .. : .. ::!' .: : :. ..... . . :',. .,; . -. . . 'o r . . ........ : : . : .. : . : . : ... xili

PAGE 16

LIST OF FIGURES FiGURE Tri County Transi t (Orlando) m-Fl m-F2 m-F3 m-F4 ID-FS m-F6 m-F7 m-Fs m-F9 ill-FlO rn-Fu III-F12 ill-F13 m-F14 ID-FlS m F16 ID-F17 III-F18 m-F19 111-FZO County Population ............................ Passenger Trips .... . . . . . . . . . . . . . Vehicle Miles and Revenue Miles . . . . . . . .. Operating Expense -.. . . . . . . . . . . . .... Passenger Fare Revenues ... .................... Total Employees ...................... ....... Vehicles Available and Vehicles Operated .......... Vehicle Miles Per Capita ...................... Passenger Trips Per Revenue Mile . . . . . . ... Average Age of Fleet . . . . . . . . . . . . . Revenue Miles Between Accidents . . . . . . . . Revenue Miles Between Roadcalls . . . . . . . . Operating Expense Per Capita . . . . . . . . . . Operating Expense Per Passenger Trip ............. Operating Expense Per Revenue Mile . . . . . . . Maintenance Expense Per Reve nue Mile . . . .... Farebox Recovery Ratio ....................... Vehicle Miles Per Peak Vehicle ......... ......... Revenue Hours Per Employee . . . . . . . . . Passenger Trips Per Employee ............ ....... Palm Beach County Transportation Authority xiv Ill-Gl IDG2 m-GJ ID-G4 Ill-GS m-G6 ID-G7 ID-G8 ID-G9 Ill-010 m-011 ID-Gl2 ID-013 ID-014 ID-G15 County Population . . . . . . . .. . . . . .. Passenger Trips .............................. Vehicle Miles and Revenue Miles . . . . . . . .. Operatin.g Expense . . . . . . . . . . . . . .. Passenger Fare Revenues .. : .............. .... Total Employees ............................. Vehicles Available' and Vehicles Operated .......... Vehicle Miles Per Capita ... ; ........... Passenger Trips Per Revenue Mile . . . . ...... Average Age of Fleet ; .... ... ......... Revenue Miles Between Accidents . . . . . . . Revenue Miles Between Roadcalls . . . . . . . Operating Expense Per Capita . . . . . . . .... Operating Expense Per Passenger Trip . . . . . . Operating Expense Per Revenue Mile . . . . . . . PAGE 130 130 130 131 131 131 132 133 133 133 134 134 135 135 135 136 136 136 137 137 145 145 145 146 146 146 147 148 148 148 149 149 150 150 150

PAGE 17

. FIGURE ID-G16 ID-G17 m-G18 m -G19 ID-G20 UST OF FIGURES Maintenance Expense Per Revenue Mile ........... Farebox Recovery Ratio .. : : .... : ............. Vehicle Miles Per Peak Vehicle . . . . . . . . . Revenue Hours Per Elliployee . . . . . . . . . Passenger Trips Per Employee . . . . . . . . . . Tallahassee Transit Authority m-H1 m-H2 m-ID m-H4 m-H5 m-H6 m-H7 ill-HS m-H9 ID-H10 m-Hll m-Htz ill-H13 ill-H14 ill-H15 ID-H16 ID-H17 m-H18 m-H19 ID-H20 County Pop ula tion . ... : . . . . . . . ... ... . P T '' assenger nps . . . . . . . . . . . . . . . . Vehicle Miles and Revenue Miles . . . . . . . . Operating Expense ... : . . . . . . . . . . . . Passenger Fare Revenues: ... ................... Total Employees : ... : .............. : ........ Vehicles Available and Vehicles Operated ..... .... Vehicle Miles Per Capita ..... . ...... ... .. ... . Passenger Trips Per Revenue Mile .............. . Average Age of Fleet . ... : ..... ...... . . .... Revenue. Miles Between Accidents .... ... . ...... Revenue Miles Between Roadcalls . . . . . . . .. Operating Expense Per Capita : . . . . . . . . Operating Expense Per Pa5senger Trip ............. Operating Expense Per Revenue Mile . . . . . . . Maintenance Expense Per Revenue Mile ........... Farebox Recovery Ratio : ................... . Vehicle Miles Per Peak Vehicle .................. Revenue Hours Per Employee . . . . . . . . . . Passenger Per Employee ........ : . . . . . . Regional Transit System (Gainesville) m-11 m-12 m-o ID-14 m-IS m -I6 m-u m-rs m-19 . . County PopUlation . . . . . .. ...... : . .... . Passenger Trips : ... . . . . . !. Vehicle Miles and Revenue Miles : ....... . . . . OperatiJig Expense . . . . . . . . . . . . . . Passenger Fare Revenues ........................ Total Employees ............................. . Vehicles Available aild Vehicles Operated .......... Vehicle Miles Per Capita : ._.:,. : .... . . . . . . Passenger Trips Per Revenue Mile .... ; ........ PAGE 151 151 151 152 ... 152 158 158 158 159 159 159 160 161 161 161 162 162 163 163 163 164 164 164 165 165 172 172 172 173 173 173 174 175 175 XV

PAGE 18

FIGURE m-no m-nt m II2 m-m m-114 m-us ill-116 m-rn m-us Ili-119 m-12o UST OF FIGURES Average Age of Fleet ........ ; . ............... . Revenue Miles Between Accidents . . . . . . . . Revenue Miles Between RoadcaUs .. . . . . . . . Operating Expense Pet. Capita ............ . . . .. Operating Expense Per Passenger Trip ............. Operating Expense Per Revenue Mile . . . . . . . Maintenance Expense Per Revenue Mile . . . .... Farebox Recovery Ratio ......... ............. Vehicle Miles Per Peak Vehicle . . . .... : . . . . Revenue Hours Per Employee ; .......... ..... . Passenger Trips Per Employee .... : .... ........ . East Volusia Transit Authority lli-Jl m 12 m J3 m-J4 ill-J5 m-J6 ffi.J7 m-Js m-J9 m -Jto lli-Jll m-Jt2 m-J13 m-114 m-115 m-J16 m-111 m -Jts lliJ19 m-J2o County Population ......... .... .............. Passenger Trips ............................ .. Vehicle Miles and Revenue Miles . . . . . . ... . Operating Expense . . . . . . . . . . . . . . Passenger Fare Revenues ....................... Total Employees ......... ................... Vehicles Available and Vehicles Operated .... . .... Vehicle Miles Per Capita ............... ........ Passenger Trips Per Revenue Mile . ... ........... Average Age of Fleet .......................... Revenue Miles Between Accidents ............... . Revenue Miles Between Roadcalls . . . . . . . . Operating Expense Per Capita ................... Operating Expense Per Passenger Trip ............ Operating Expense Per Revenue Mile . . . . . . . Maintenance Expense Per Revenue Mile . ._. ........ Facebox Recovery Ratio ....................... Vehicle Miles Per Peak Vehicle .......... ; . . . . Revenue Hours Per Employee ..... ; . . . . . .. Passenger Trips Per Employee . . . . . . . . . . Escambia County Transit System ... xvi m -K1 ID-1<2 m-K3 County Poplllation . . . . . . . . . . . . . .. Passenger Trips . . . . . . . . . . . . . . . Vehicle Mile$ and Revenue Miles 0 0 0 0 PAGE 175 176 176 177 177 177 178 178 178 179 179 186 186 186 187 187 187 188 189 189 189 190 190 191 191 191 192 192 192 193 193 200 200 200

PAGE 19

F I G URE m-K4 m-KS m-K6 m-K7 ill-K8 ill-K9 ID-KlO m -Kll m -K12 m-K13 m-K1 4 ID-KlS m-K16 m-K17 m-Kt8 m-Kt9 ID-K20 LIST OF FIGURES Operating Expense . . . . . . . . . . . . . . . Passenger Fare Revenues ............ . ... . .... Total Employees ... ... . . .... ..... ........... Vehicles Avail3bie and Vehicles Operated : .. ....... ;. ; Vehicle Miles Per. Capita . .... : .. :. ........ . Passenger Trips Per Revenue Mile . . : .. ....... . Average Age of Fleet ... . ....... . ........... Revenue Miles Between Accidents ... ; ... : . . . . Revenue Miles Between Roadcalls .. : : . ; .... ...... &pense Per Capita : ... : ... . . . . : Operating Expense Per PaS.senger Trip .. . .... ..... Operating Expense Per Revenue Mile .. : ............ Main t enance Expense Per : Reven u e Mile .... ....... Farebox Recovery Ratio c : ...... : ; Vehicle Miles Per Peak Vehicle . ..... : . . . . Revenue Hours Per Employee .. .. .. : . . . . . . Passenger Trips Per Employee . . . . . . . . . . PAGE 20 1 20 1 201 202 203 -203 203 204 204 205 205 205 206 206 206 207 207 Lee County Transit Authority . . : m-L1 m u ID-1.3 m u ill-LS ID -L6 m-L7 m -LB m -L9 m-uo m Lll m -L12 m-LB m -Ll4 m-us m-L16 m -L17 . m L1B. m-L19 ID-120 . County Pop1Jlatioo: ... . ... : ...... ... . : . ......... P T . assenger nps . ... . ................. ... Vehicle Miles and Revenue Miles ..... . ........ Operating Expense . . . . . . : . . . . . . . Fare Revenues . ........ . .......... Total Employees .... ................ .... . . Vehicles Avail able and Vehicles Operated . .... ... Vehicle Miles Per Capita . . . . . . . . . . . .. Passenger. Trips Per Revenue Mile.:: . . . . . .... Average Age of Fleet ; : . : '- .. . : . . ; ......... Reve n ue Miles Between Accidents . ... : . . . . .. Revenue Miles Be tween Roadcalls, .... : . .: . . . . . Operating Expenie Per: Gapita; : ... . ; . . . . Operating Expense;Per Passenger 'l'rip .. ... ....... :.Operating Expense Per Revetfue: Mile ., . .... . ... . Maintenance Expense Per Revenue : -:. . . . : Farebox Recovery..:RatioY.H'-: / : o .o : o o ; : ; Vehicle Mileli' PerPeitk Vehicle i : : .' ..... . R evenue Hours Pei-> Einplo yee .. : ; ; ........ Passenger 1;'rips P e r Empl o yee .... . . ; :......... . . .. 214 214 214 215 215 215 216 217 217 217 218 218 219 219 219 220 220 220 221 221 xvu

PAGE 20

UST OF FIGURES FIGURE Sarasota County Area Transit m-MI m-MZ m-M3 m-M4 m-MS ID-M6 m-M7 ID-MS m-M9 ID-MlO m-Mu m-M12 m-M13 m-M14 ID-MlS ID -M16 ID-M17 m-Mts ID-M19 m-M2o . . County Population . . . . . . . . . : . . . ... Passenger Trips ....... ..... ................ Vehicle Miles and Revenue Miles . . . . . . . . Operating Expense .................. .. .. . . Passenger Fare Revenues .... : ............... . Total Employees . .......... ; . . . . . . . . .. Vehicles Available and Vehicles Operated .......... Vehicle Miles Per Capita ....................... Passenger Trips Per Revenue Mile ................ Average Age of Fleet .. : ...................... Revenue Miles Between Accidents . . . . . . . . Revenue Miles Between Roadcalls . . . : . . . . Operating Expense Per Capita ............ ....... Operating Expense Per Passenger Trip ... .......... Operating Expense Per Revenue Mile ............ Maintenance Expense Per Revenue Mile . . . . . . Farebox Recovery Ratio ....................... Vehicle Miles Per Peak Vehicle .................. Revenue Hours Per Employee . . . . . . . . . . Passenger Trips Per Emplo yee . . . . : . . . . . Lakeland Area Mass Transit District . xviii 111-Nl m-N2 lll-N3 ID-N4 In-NS m-N6 ID N7 In-NS ID N9 ID-NlO m-Nll m-N12 ID-N13 ID-N14 ill-NlS County Population ............................ Passenger Trips .............................. Vehicle Miles and Revenue Miles ... ............ . Operating Expense : . . . . . . . . . . . . .. Passenger Fare Revenues ....................... Total Employees ..... ..... .............. . Vehicles Available and Vehicles Operated ........ : . Vehicle Miles Per Capita ; . . . . . . . . . Passenger Trips Per Revenue Mile . . . . . . . . Average Age of Fleet : _.. _. ...... : ............ .. Revenue Miles Between Accidents ................ Revenue Miles Between Roadcans . ... : . . . .. Operating Expense Per Capita .. : ............... Operating Expense Per Passeilger Trip . . . . ... Operating Expense Per Revenue Mile ............. : PAGE 228 228 228. 229 229 229 230 231 231 231 232 232 233 233 233 234 234 234 235 235 242 242 242 243 243 243 244 245 245 245 246 246 247 247 247

PAGE 21

. FIGURE m-Nt6 m-N17 rn-Nts m-N19 m-N20 LIST OF FIGURES Maintenance Expense Per Revenue Mile ........... Farebox Recovery Ratio ................... Vehicle Miles Per Peak Vehicle . . . . . . . . Revenue Hours Per Employee . . . . . . . . Passenger Trips Per Employee . . . . . . . .... Manatee County Transit m-ot ill-02 ill-03 m -04 ill-05 ID-06 m-01 ID -08 ID-09 ID-010 Ill-011 ID-012 ill-013 ID-014 III-015 ill-016 III-017 ID-018 m-019 ill-020 County Population ..................... ....... Passenger Trips : .. .... : ... : . ............. Vehicle Miles and Revenue Miles ...... : . . . . . Operating Expense . . . . . . . . . . . . . . . Passenger Fare Revenues ....... : .......... . . Total Employees ............................. Vehicles Available and Vehicles Operated : ....... Vehicle Miles Per Capita . . . . . . . . . . . . Passenger Trips Per Revenue Mile . . . . . . . . Average Age o f Fleet . . . . . . . . . . . .... Revenue Miles Between Accidents . . . . . . . . Revenue Miles Between Roadcalls . . . . . . . .. Operating Expense Per Capita . . . . . . . . . . Operating Expense Per Passenger Trip . . . . . . . Operating Expense Per Revenue Mile . . . . . . . Maintenance Expense Per Revenue Mile . . . .... Farebox Recovery Ratio ....................... Vehicle Miles Pe r Peak Vehicle . . . . . . ..... Revenue Hours Per Employee .................. Passenger Trips Per E mployee ....... ............ Smyrna Trans it System III P1 ID-P2 ID-P3 ID-P4 m-Ps m-P6 ID-P7 ID-P8 m -P9 City Population 0 0 Passenger Trips . . . . . . . . . . . . . . . Vehicle Miles and Revenue Miles ............... Operating '&pense . . . . . . . . . . . . . . . Passenger Fare Revenues ..... ................. Total Employees ............................ Vehicles Available and Vehicles Operated .......... Vehicle Miles Per Capita . . . . . . . . . . . Passenger Trips Per Revenue Mile . . . . . . . . PAGE 248 248 248 249 249 257 257 257 258 258 258 259 260 260 260 261 261 262 262 262 263 263 263 264 264 271 271 271 272 272 272 273 274 274 XIX

PAGE 22

XX FIGURE ID-PlO m-Pn ID-P12 ID-P13 m-P14 m-PlS m-P16 m-Pl7 m -Pts m-Pl9 m-P20 LIST OF FIGURES Average Age of Fleet ..... ; .................... Revenue Miles Between Accidents ...... .......... Revenue Miles Between Road calls . : . . . . . . . . Operating Expense Per .Capita . ; ................. Operating Expense Per Passenger Trip ............. Operating Expense Per Revenue Mile ............. Maintenance Expense Per Revenue Mile ........... Farebox Recovery Ratio . . .................. Vehicle Miles Per Peak Vehicle . . . . . . . . . Revenue Hours Per Employee . . . . . . . . . . Passenger Trips Per Employee .... ...... . ....... ; PAGE 274 275 275 276 276 -276 2n 2n 2TI 278 278

PAGE 23

' PERFORMANCE EVALUATION OF FLORIDA TRANSIT SYSTEMS PART I TREND ANALYSIS, 1984-1988 I. INTRODUCTION Under contract with the Office of Public Transportation Operations, Department of Transportation, State of Florida, the Center for Urban Transportation Research (CUTR) has conducted a performance review of Florida fixed-route transit operations. This report is based on data from federally-required Section 15 reports, which are submitted to the Urban Mass Transportation Administration (UMTA) for each fiscal by systems receiving Section 9 funding. UMTA, which bas required these data since 1979, provides extensive documentation on how the data are to be collected and reported, and requires l auditor certification of the submitted data. Section 15 reports are. the best source of data for reviewing transit operator performance because the data are standardized, they undergo extensive review, and they result from a substantial data cqllection and reporting process by the transit agencies. Some Section 15 data are used by UMTA and by states and localities for calculating formulae for the allocation of funding to transit properties. Therefore, the data are important to the respective transit agencies because of the impact they can have on funding. This report provides an overView of the individual and collective performance. of Florida fixed-route transit These systems provide bus service exclusively, with the exception of Metro-Dade Transit Agency where Metrorail and Metromover data are included. Fixed-route, purchased transportation services are included for Metro-Dade Transit Agency. Incomplete data precluded evaluating purchased transp;>rtation for other transit properties. The report is presented in two partS. Part I begins with a summary followed by a consideration of the Florida fixed-route total trend. Part I also presents the performance tren,d of each of the sixteen (16) Florida fixed-route transit oeerators over a five-year time period (1984-1988): A variety of tabular and graphical data is included wliicb portrays the in several performance ; effectiveness, and efficiency from the years 1984 to 1988. : Appendix A provides a list of definitions of the used i.ti ibe report .' AppendiX B presents a reView of the specific sources foqlata used. tbiougbqut the f analysis. Appendix Cis a copy of the transit system profile survey form l;hat was . . to the sixteen (16) floric41 transit systemS.

PAGE 24

Part n (separately bound) presents tabular and graphical data contrasting the performance of--Florida transit operations with each other and with similar systems from around the country for 1988 only. Appendix A provides a list of definitions for tenils used in Part n and is identical to Appendix A of Part I. Appendix B presents a review of the specific sources for data used throughout the analysis and is identical to Appendix B of Part I Appendix C of Part n provides a summacy of the peer selection methodology for the a nalysis. This report presents data and does not draw conclusions, make interpretations, or provide recommendations as to what, If any, subsequent policy or other actions should be taken in response to the infonnatlon. However, the information, measures, tables, and graphs included herein are designed to enable the reader to more easily interpret and evaluate the trends and comparisons. :me exteiisiveiamilunfof;"daia; ; while somewhat:oveWiiei.J:niDg,; is;;;; .. I() provide. a i ;;o r the perlOnt)altCe ; of transii : oPtritionS) : ': . ' A. THE PURPOSE OF PERFORMANCE REVIEW The reader should exercise considerable caution in interpreting the results, since performance analysis is only on e means of evaluating performance and is limited to the aspects of performance that are included in the analysis. It is particularly strong in reviewing cost effectiveness and efficiency measures; ho',Vever, it does not report on the extent to which other objectives of the transit authority are being attained. For example, the performance review will not directly measure several relevant considerations such as passenger satisfaction with regard to levels of service, taxpayer and public attitudes toward the agency, employee morale, success in attaining minority hiring or contracting goals, quality of planning, contributions to economic development, air quality improvements, or other goals that may be important to the agency. In addition, several aspects of quality of service are not measured in performance reviews. These include vehicle cleanliness and comfort, operator courtesy, on-time performance, quality of marketing and passenger information support, and level of satisfaction with hours of operations, frequency of service, and geographic coverage of the service. In addition to understanding the limits of the measures of effectiveness used in the performance review, the reader should use caution in interpreting the meaning of the various measures. The performance review does not necessarily provide information regarding which aspects of performance are within control of the agency and which measures' are not. 2

PAGE 25

Figure is a schematic of the factors that ultimately affect transit agency performance. As the giaphic jndicates, several factors in addition to the management of the agency influence the performance of the transit operation. FIGURE 1-Al Factors Affecting :I'ransit Perfonnance Staff Management ; I PERFORMANCE / Public/ Operating Passengers Environment Policy Decisions Many of these, such as the density and land use pattern of the urban area, are well beyond the influence of the agency. management. In other instances, the impact of trarisit management or other actions on performance may significantly lag behind the decisionmaking. For example, the impacts of recruiting and motivating a quality staff may not be realized in performance data for several months or years after the actions have been taken. The time lags for response to management initiatives can be quite lengthy, requiring a longer -term perspective in reviewing performance Among other factors beyond the near term control of the transit' agency are some of the fundamental characteristics of the transit such as locations of employme 'nt and urbari activities, roadway cOnditions, weather, historical transit riding habits, local labor supply, parking availability, energy costs, and the . . economic health of the region. Controllable factOrs include fares, hours and levels of service, vehicle cleanliness, operator courtesy, information services, some aspects of safety, elements of productivity, and a variety of other factors In most instances, decisionmaking that ultimately affects transit performarice is made at a number of levels of government and management, and the cause and effect relationships are not always clear . The performance review does not necessarily provide a good means of fully understanding the reasons for changes in the various performance measures. In many instances, the findings from the peer review are only a starting point for fully understanding the . 3

PAGE 26

perfonnance of a transit system. Issues raise d by the review provide the basis for a se ries of questions that can lead to an enhanced understanding of the "bows" and "whys" of the system's performance. Performance reviews are a useful and important tool in monitoring and improving transit system performance. By focusing on the effectiveness and efficiency with which service is provided and consumed, these reviews are an imponant means of evaluating bow transit properties are perfonning. Throug h the wiser investment of tax dollars in trans it services and facilities, the public stands to benefit from such reviews. The Florida Depanment of Transponation, in conducting this first statewide performance review, believes the fmdings will be useful to transit properties, FDOT staff, decisionrnakers, and the general public. B. PERFORMANCE REVIEW DATA BASE The major source of data for the performance review is Section 15 reports. To receive federal funds, transit pro penies are required to repon a variety of data in a standardized format, resulting in what is known as a Section 15 repon These repons provide standardized measures of reporting that enable a more accurate comparison of information between properties. Since 1979, when this reporting requirement was instituted, additional refinements in data collection and reporting have increased the accuracy and comparability of the data. There remain, however, some differences in definitions used by transit properties in Section 15 reports so caution is urged in interpreting the results. The data are for the fiscal year used by each transit authority. For Florida properties, the fiscal year runs from October 1 through September 30. For other properties, the fiscal year may be different. For clarification of any discrepancies, it is recommended that the parent operating agency be contacted to verify data and identify any unique characteristics of significance. In the trend analysis, data from fiscal years 1984 through 1988 are used. The peer review section of the report uses 1988 data for the comparisons. 4

PAGE 27

Data Reliability All Section 15 data submitted to UMTA are subject to considerable review and validation through manual and automated methodS Each report is thoroughly exainined to identify errors, questions, and inconsistencies. UMTA identifies problems and requires each reporting agency to respond to these problems before the final report is accepted. The quality of the data published in UMT A's "National Urban Mass Transportation Statistics Section 15 Annual Report improves each year as the transit properties become more familiar with collecting and reporting data and as definitions and procedures become more specific. Despite the fact tbat tbe data are becoming more reliable over time, there still remain problems with the quality of tbe data for some transit systems. For this study, data were taken froin published summary reports of section 15 filings and from individual Section :iS reports provided by the transit agencies for fiscal year 1988. With the exception of daia on service area population and the inflation rate, all information was provided by the transit authorities; CUI'R. did not collect any original data or conduct any audits or on-site analyses of the data or data collection procedures. CUTR did, however review the data in detail and correspond with the transit agencies concerning questions or inconsistencies. This review involved identifying irregularities in trends and numbers that were believed to require additional review and verification such as reviewing selected ratios and data &ends to identify changes that were atypical, given the overall trends. Additionally, a completed system data file was provided to each property for review and verification. In many instances, data were changed or significant modifications were made. In several cases, data preViously submitted to UMTA were changed to reflect new information or clarifications of definitions and refinements in data collection. In some cases, transciiption or other errors were discovered in the data. In some instances, erroneous data from previous years which could not be corrected were extrapolated or estimated to provide the most accilrate inforrilation possible. The objective was to provide the most accurate data posSible in order to reflect the performance trend of Florida's fixed-route transit operations. The level of attention to data review was considerably greater for Florida . . '.... properties than for peel$ from outside the state. The data USed for peer comparison in Part n of tliis repon consisted of 1988 data froui 'otheftransit authorities ; .. Since these data are more they are expected to be of higher quality. The absence of trend data for the . . "' 5

PAGE 28

non-Florida systems precluded applying some of the reasonableness tests to the peer data that were applied to the Florida properties' data. For each system, a brief summary bas been prepared which itemizes the differences in the data used in this report and that originally taken from Section 15 documents. The changes and explanatory notes as to why and how the revised numbers were developed are noted. Unresolved questions are noted as well. Data Definitions To fully understand the data presented in this report, it is important to understand the definitions of the terms used in Section 15 documents. In many instances, these definitions differ from initial perceptions and may be subject to interpretation. Appendix A provides a detailed list of term definitions used by UMTA The data collection procedures further specify exactly what is being referred to by a given term. For example, "passenger trip" refers to an individual boarding a transit vehicle. A person riding a bus from the comer to the office takes one passenger trip to work and a second passenger trip to return home. Likewise, a person who takes a bus, transfers to Metrorail, and then transfers to Metromover would be counted as taking three passenger trips. In spite of these definitions and refinements in data collection procedures, there remain some discrepancies between properties as to how terms are defined and how information is collected. Accordingly, caution should be used in interpreting findings, especially for those variables that are more likely to be subject to variation in definitions. Examples include some variation on the specific definitions of "roadcalls" and "accidents" used by the various properties. Other agencies differ in how employees are categorized among administrative, transportation, and maintenance tasks. Still other discrepancies can result from differences in the organizational structure of the agency and the allocation of responsibilities between the various governmental entities. For example, some transit properties establish their own transit police/security forces, while others rely on the municipal or county Jaw enforcement agencies to provide the necessary services. Differences such. as this ean result in a significant variation in operating costs. Numerous other, more subtle cost allocation differences can impact the data. For example, street sweeping and garbage pickup at park and-ride and other transit facilities may be provided at no cost by a given jurisdiction or may . be a contract or iii-house cost of the transit operator. Legal services, CO!llputer services, engineering and design support, administrative support, and other costs are often shared : 6

PAGE 29

costs that .may o r may not be accurately allocated between the transit authority and a parent governme ntal body The national inflation rate, as defined by the percentage change in the Consumer Price Index (CPI) for all it e ms (including commodities and services) from year to year, was used to deflate cost indicators so they could be presented in real terms. From1984 through 1988, service. and labor costs tended to increase at a faster rate than did commodity prices. Therefore, transit operating expenses, which are predominantly comprised of service and labor costS, may be expected to increase somewhat faSter than inflation even if the amount of service provided were not increased. performance Ind i cator$ and Measure$ The evaluation measures are used throughout the pe!formance review are divided into three major categories: performance indicators; effectiveness measures, and efficiency measures . Performance selected categories that are . required by Section 15 reporting; These tend to be key indicators of overall transit operator performance. . typically refine the data further and indicate the extent to which various service related goals are being achieved. For example, paSsenger trips Jier capita is an indicator of the effectiveness of agency in meeting transportation needs. Efficiency nieasur.es invo!ve reviewing the level of resources (labor o r cost) required to achieve a given level of output. It is possible to have very efficient service that is not effective or to have highly effective service that is not efficient. In addition, the service can be both efficient and effective or inefficient and ineffective in attaining a given objective . The substantial of:. data available through Section 15 report ing provides an .. . opportunity to. develop a large n umber of measures. Sets of performance indicators, .... : : . effectivenesS . 'an(! efficiency measures have been selected that are believed to provide a good representation of overall transit system performance. Other measu r es and categorizations may be developed with the same data. Table 1-Cllists the indicators and measures provided in this report and also lists sub-categories where appropriate. The extensive list of indicators and measures provides a voluminous amount of data, all of which is required to fully understand the performance of a system. While shorter lists of key measures may reflect overall performance, the detailed information reviewed herein enables one to begin a more extensive analysis of transit system performance. : 7

PAGE 30

TABLE 1-Cl Performance Review Indicators and Measures .. SOMOi. -ngor Trlj>O Pusengtr Miles V.-.MIIoo AeYenue Mil .. Vehicle HoufS Revenue Hours Route Miles Total o,)erdn9 Exi)ense .Totti Cpt1aiil\li sJ. Total Maintenance Expense T01&1 Maintenance Expense (1964 $) Totti capital Expense Total LOcaJ Atvenue Operating Revenue 8 Total Elnployoei Transportation Operating EmployMt Maintenance EmployMS Admlnlstfat:We Employees V'ifiiCIOiAWJiilileloH.illlt veliiC/8i,o;;etat.Ci. Spare Ratio Total GaJtons Con$umed Kilowatt Hours of Propulsion Power S.rvtc. Supply VolilCit;.-;P.w;Oipllll; Service ConMnpdon ,_nger Tripo Per Ceplta p .._. = ""'""'"' -...... . ........... Puaengtt Tript Pet AtY. Hour Qualltyo!Servlco AWtogo Spood -ge Number of Accldenrs T o\al AoadeaJIS Rtv, Mifoa:.-n Aoedc;;.,ls Av.U.bllhy Revenue Mi"s Pet Route Mile c-Elllclency Oponotlng &p. Por Pook Vohldo Oponotlng ,Eiq>: Por Aovonuo Hour -Elcp e;,,-ii".MIIo Milnt. E>cp. Por Operating Elq>onM Opono!lnv -. Looal Rewnue Per ()pet. Expense Opoi : Aovonuo Pef Oporallng Exp. Vehicle Utillzatlon Veh'lclil Mir. llo"PftR.'Volil* Vehicle Houno Por Polk Vohlclo Mhs Per VehiCle Miles Atwnue Miles Per Total v.hiclu Aewnue Howt Per Total V.hlelea : -uo Houno Per Opor. Elnployoe Revenui Hours FW Madnl Empk)yee Revenue Houl'$ Per Admin. Vehk:le W.. Per Maint. Employee Total Vohl-Per Malnt. Elnployoe .l:'otal Vehlcln Per Admin. Employee EnergyUUIIullon Vehl$ Per Galm Vehlde Mi'" .,., Kilowatt Hour

PAGE 31

IL STATEWIDE>'l'REND ANALYSIS .. . The statewide trend analysis provides a of the performance of properties. It consists of two parts: (1) a summary of the number of systems with an increasing trend, a decreasing trend, or no change in the selected indicators and measures;.(2) an analysis of . . the overall trends for fixed-route transit in Florida. A review of the individual system trends provides a general understanding of the.range of performance across systems over. the .fiveyear tinie period (1984 through 1988); while the fixed-route total trend analysis provides an aggregate measure of'transit performance in Florida. The intent of this statewide trend analysis is not to compare performance of the transit properties but to provide a general overview of' aggregated and disaggregated performance measures . . . . . . . . A. SUMMARY OF STATEWIDE TRENDS Table ll-A1 provides a summary of statewide trends in selected indicators and measures for the time period from 1984 to 1988. This tabl e indicates how many Florida systems exhibited an increasing trend, a decreasing trend, or no change in the indicator or measure under consideration. All sixteen (16) Florida trans it systems experienced ali increasing trend in service area population; indicating an increase in the potential for greater transit ridership. However, only nine (9) systems show an increasing trend in the: number of passenger trips, while the remaining seven (7) systems experienced a decline. The amount of service provided increased for the majority of the Florida systems; thirteen (13) of the sixteen (16) systems show an increase in vehicle miles and revenue mile.s of fixed-route sery!ce.All sixteen (16) . systems experienced an increasing trend in total operating:.expense; however, three (3) systems did show a decline in operating expense when the number was adjusted for inflation. At the same time, passenger fare revenues have increased in eleven (11) of the sixteen (16) systems: However; when adjusted: for inflation, passenger fare revenues increasep in siii (6);'6f the "sixteew (16).systeins .. while ten (clO). systems experienced a decreasing trend The 'J:i!imbetTof eD:ip!oy'ees': increased sy'stems, . with seven (7)' expeiiiliced a deeline in employment. : Bigbt (8) systems show an increase in ' ' 9

PAGE 32

vehicles available for maximum service, while nine (9) show an increase in vehicles operated in maximum service. Effectiveness Me.asores 'I)Je number of vehicle miles per capita bas increased in seven (7) systems and declined in tbe other nine (9). The performance as measured by passenger trips per revenue mile indicates tbat only four (4) systems have increased ridership with respect to revenue miles of service. Twelve (12) of the sixteen (16) systems experienced an increase in the average age of their fleet from 1984 to 1988. Nine (9) systems exhibited an increasing trend in revenue miles per accident and ten (10) systems show an increasing trend in revenue miles per roadcall. Efficiency Measures Fourteen (14) systems experienced an increase in operating expense per capita, but only nine (9) show an increase after the expense is adjusted for inflation. Likewise, founeen (14) systems indicated an increase in operating expense per passenger trip. Operating expense per revenue mile increased in fifteen (15) Florida systems. A similar trend is observed for maintenance expense per revenue mile where fourteen (14) systems experienced an increase. The farebox recovery ratio (passenger fares divided by total operating expense) increased for only two (2) of the sixteen (16) systems, a result of expenses increasing at a faster rate than passenger fare revenues. Vehicle miles per peak vehicle increased in twelve (12) systems, while revenue hours per total employee and passenger trips per employee increased in twelve (12) and seven (7) systems, respectively. Figures U-Al through ll-A4 illustrate the percent changes for individual Florida transit systems in four selected indicators. The abbreviations listed below are used to identify the Florida transit systems throughout this report: In addition, the Florida systems are always considered in order from largest to smallest, beginning witb Metro-Dade Transit Agency and concluding with Smyrna Transit System. Also, the analysis includes only fixed-route motorbus service, except for Metro Dade which includes a rail system a peoplemover. The data analysis for each Florida 10

PAGE 33

system includes the calculation of percent change from 1984 to 1988 for the indicators and measures; except for Pinellas Suncoast Transit Authority {PST A). Because PSTA merged with the Sl Petersburg Municipal Transit System in 1984, the percent change is calculated from 1985 to 1988 to eliminate the inclusion of merger effects on the 1984 data. MDTA Metro-Dade Transit Agency BROW Broward Transit Division JXTA Jacksonville Transporta tion Authority HART Hillsborough Area Regional Transit PSTA Pinellas Suncoast Transit Authority OTCTTri County Transit (Orlando) PBCI' Palm Beach Count}Transportation Authority TALT Tallahassee Transit Authority ARTS -Regional Transit System (Gainesville) VOLT East Volusia Transit Authority Ecrs Escambia County Transit System LCI'S Lee County Transit Authority SCAT Sarasota County Area Transit LAMT Lakeland Area Mass Transit District MANC Manatee County Transit SMTS Smyrna Transit System 11

PAGE 34

TABLE llAl Statewide Trends in Key Indi cators and M easures Florida system$ V ith: Increasing Dec.-easing PRfCIIUCANCE INOICATOIS Tr>d Tret>d Chtr$0 COU\ty Population 1 6 0 0 Pa$11-engel"' Trips 9 7 0 Vehicle Mi lH 13 3 0 Revenue Hi lu 13 3 0 Total Operating Expense 16 0 0 Total Operattng Expense (1984 S) 13 3 0 Passenger Fare Revenues 11 5 0 Total Ea.,loyen. 9 7 0 Vehicles Aveilable for Maximum Service 8 7 1 Vehicles tn Servfee 9 4 3 EFFECTJVENESS MEASURES Vehicle Per Capita 7 9 0 Passenger Trips Per Reve,..,. Mile 4 12 0 Average Aat: of Fleet 12 4 0 RCV4nUe Hi ln Accidents 9 7 0 Revenue MitH Between Ro.edc:alts 10 6 0 EFFJCIENCY MEASURES Operating Expense Per Cepita 1 4 2 0 Ope-rating E xpense Per Passenger Trip 14 2 0 Operating Expense Per Revenue Mile 15 1 0 tteintenance Expense Per Revenue Hi le 14 2 0 Ferebox Re-cover-y Ratio 2 14 0 Vehicle Mfl Per Peak Vehicle 11 5 0 Revti"'!Ue Hours Per 12 3 1 Passenger trips Per Employe e 7 9 0 12

PAGE 35

I SUMMARY .OF STATEWIDE TRENDS I I FIGURE iiA 1 : County Populatio n Pe rcen t Change 1984;...1988 ' I I I i I I I I I I ; 1 i j j I l ' I ' i I i I I I I I I 20% 20% I r I I I : I I ' i ; I I ' I T I i i I I l I I 15% 15% I I I I i I j t I I I I I I ! I I I i J I 10% 10% l I I I .. I ; I I I I i I 1 I ' ' ' I ; I I i I I 5% 5% i ' : I ; i ' i I I l i ' ' I 0% 0% M B J H P 0 P T A V E l S L M S 0 R X A S T B A R 0 C C C A A M T 0 T R T C C L T L T T A M N T A W A T A T T T 5 T S 5 T T C S 80% 60% 40% 20% 0% -20% -40% -60% F IGURE II:-A2 P assenger Trips Percent Change 1984 1988 I I I I i i I I I l l I I I ' ' ' ' l i I i I ; I ; j ; I l I I i I I I i I I [ i I I I I ' ' ' ; l ' I I ' M B J H P 0 P T o: R ; X A S T B A T -0 : T R T C C L A W .JA T : A T T T .. i i I I I I I l I ! I I ; I I l i i i I I "1 I I t l I I A V E L S R 0 C C C T L T .. T A S T s.: S T I ' i 1 ' I .. I ' I ; I T ; ; ' 80% 60% 40'11. 20% 0% -20% 40'11. 60% l M 5 A A M. M N -T T" c s c >. .. . . 13

PAGE 36

14 SUMMARY OF STATEWIDE TREN D S FIGURE II -A3. Reven u e Miles Percent Change 1 9 8 4 1988 60% 40% T 20% _,;, O'l!. < I ' -20% M B J H p 0 p T A v E l s D R X A s T B A R 0 c c c T 0 T R T c c l T l T T A A w A T A T T T s T s s T FIGU R E IIA 4 Tota l Ope r ating Expense Percent Change 1984-1988 70% 60% 5 0 % 40% 30% 20% 10% O'JI. ' i I i I ' ; ' ' ' ' i : i I ' I I I ; i ' ;, I I i ' l I I I I I I ; I ' ' I i i I j I i i ; I i I I I i i I I I I I ' M B J H P 0 P T A V E D R X A S T B A R 0 C T 0 T R T C C l T l T A W A T A T T T S T S I I I i ' I ' I i i . 60% 40% 20% I .. O'JI. -20% l M s A A M M N T T c s ; ; . ; I I I i ' I i

PAGE 37

B . FLoRIDA FIXED-ROUTE TOTAL TREND This section presents a summary of the trends for the total fixed-route transit operations in Florida. Selected indicators and measures are revieWed and portrayed graphically following each table. Perfonnanee The trends in selected performance indicators are summarized below. County PppJ!lall!m County population was used as a proxy for service area population, except for Smyrna Transit System, in which the city population was used County population provides a relatively accurate representation of growth in the service region, particularly in Florida where system organization is typically county-based. The combined county population of Florida transit systems increased 12.18 percent from 1984 to 1988, while the Florida population as a whole increased 13 percent over the same time period. A result of this steady growth in county population is a steady growth in total t ravel demands as well as a larger potential market for transit services. However, it is interesting to note that areas with fixed-route services experienced a slower than average growth rate and considerably slower than in some areas without any fiXed-route public transportation service. Passen2Cr Trips The number of passenger trips provided by Florida transit systems declined by 0.23 percent from 1984 to 1988. Vehicle Miles and Revenue Miles Both vehicle mi l es and revenue miles have increased by 15.55 percent and 15.83 percent, respectively. Total EXJ)ense Total operating expense incurred by Florida transit systems increased from $174,478,440 in 1984 to $244,874,680 in 1988, an increase of 40.35 percent. After adjusting for inflation, the increase from 1984 to 1988 is 22.44 percent. F!!res Revenues Passenger fare revenues increased from $54,489,890 in 1984 to $67,962,780 in 1988, an increase of 24.73 percent. 15

PAGE 38

Total Employees The total number of Florida transit systems' employees increased from 4,487 in 1984 to 4,691 in 1988, an increase of 4.57 percent. VeiJjcles Available and Operated ip Maximum Service Vehicles available for maximum service increased from 1,686 to 1,775, an increase of 5.28 percent. Vehicles operated in maximum service increased from 1,263 to 1,405, an increase of 11.24 percent All performance indicators are represented in Table II-Bl, and selected indicators are portrayed graphically in Figures II-B1 through II-B7. 16

PAGE 39

.... _, TRAHStT SYSTE:H DATA PERFORMANCE INDICATORS County Population (000) Pusenser Trips (000) Pessengcor Mlltt (000) Vehtele Miles (000) Revenue Mtles <000> Vehicle Hours (000) J:everwe HOUI"S <000) Route Mtles Tottt Operatfng bptnse (000) Total Opl!lretlng bpense <000 of 1984 $) : Total Mafntentnc:e <000) :Toter Hafntrnenc:e Exp: (000 of 1984 S) Total Cepfttl Expense <000) . Total Local Revenue (000) : Operating Revenue (000) : Pauenger Fare Revenues (000) : Total &ploycCt$ Transportation Opereti!'9 Efr9loyees Hainten.nee,Employees Administrative Employees Vehtc\ea Availoblo for Kaxfmum Service Vehicles Opcroted in Service Spore Ratto Total Gltons consumed (000 ) Total Energy consumed (000 of kw-hr) TABLE 11 FLORIDA TRANSlT SYSTEM TOTALS 1984 1985 1986 8,355.40 8,598.80 8 ,846.50 126,657.41 132,574.22 134,216.52 567,845.76 618,861.80 604,508.88 62,192.10 65,814 94 67,588.70 56,104.94 60,456 96 61,222.32 4,413.45 4,566.57 4,657.90 4,156.92 4,275.68 4,367.60 7,669.70 7,943.20 7,823.30 174,478.44 206,177.85 224,617.48 174,478.44 197,312.21 207,220.40 43,470.07 55,279.50 61,049 .10 43,470 07 52., 90Z.48 56,320.73 263,218.09 148, 13tl.15 72,60$.19 141,686.49 169,126.52 191,166.'39 59,151.31 63,263.12 64, n&.49 54,489.88 57,174.29 58,823.71 4,486.51 4,852.M 2,9n7 to 3,031.00 3,07, 1 .2. 0 1, 1._08.80 1,223.80 1,237.00 47p.61 597.91 699.81 1,686.00 1,743.00 1, 782.00 1,263.00 1,270.00 1,337.00 33.49X 37.24X 33.28X 17,447.50 18,054 . 40 17,645.60 8,409.50 !11,625.00 41,480.30 X thonge 1987 1988 1984-1988 9,109.44 9 ,372. 75 128,776.91 126,368.26 -0.23X 582,872.39 572,095.68 0.7SX 68,740. 54 11,862.76 15.S5X 63,008.28 65,680.90 15.83X 4,750.45 4,974.47 12. 71X 4,453.15 4,684.68 12. 70X 7 ,940.50 8,050.95 4.97X 235,313 .20 244,874.6& 40.3SX 213,017 .35 213,638.19 22.44X 71,489 78 65,250.62 50.10X 64,699.65 56,927.18 30.96X 82,216.10 71,871.82 -72.69X 209,331.56 219,273 .13 54.76X 67,429.27 74,866.67 26.57X 61,209.92 67,962.78 24.13X 4 ',967.5"1 4,691.33 4.57X 3,136.70 2,953.45 1 .59X 1,213.50 1,136 80 2.53X 617.31 601.08 27.72X 1,762.00 1,775.00 5.28X 1,339.00 1,4CS.OO 11.24X 31.59X 26.33X .37X 17,863 .30 18,251.45 4.61X 48,694.70 38,217.00 354.45X

PAGE 40

18 FLORIDA FIXED-ROUTE TOTAL TREND Perforinance Indicators FIGURE 11-81 County Population ........ j i i I i r J------i l ... r--) l ; I 11i114 1085 ... 18&7 1188 Mlllloa 135 133 I IL 101 120 127 12& ,. .... I A I I ' FIGURE U Paaaanger Trilla .......---\ -' "" I i i ' I i \_ I I I I I I FIGURE U Vehicle Mllea and Revenue Mllea 76 MillioN r j i i . : I I v-I . --t" -... '------:: .-: .. . .. . l a& .. .... _..,....., ....... ---...... ...... -

PAGE 41

FLORIDA FIXED-ROUTE TOTAL TREND P erfonnance Indicators FIGURE U-B4 Total Operating Expense 123 0 . I I I . I _./'! i ' $210 . . A . --r ---I / r-i ' l r $110 $170 ,.... .... ... W87 . Ach a l !ltPtn H ;. lnfation-AcOutsd ,.. .... $70 ... FIGURE 11-BS Passenger Fare Revenues l ' r I l I i y i 1 l / I --i I l ___ .... ..... 6,100 ..... / 4,100 ..... 4.000 .... l / --I ' I i I ..... I r i ; I ; ,. .. FIGURE 11-96 Total Employees . I t / I I I I I I 1987 1988 j I -i' I 1087 ... 19

PAGE 42

20 FLORIDA FIXED-ROUTE TOTAL TREND Performanee Indicators FIGURE 11 Vehicles Available and .Vehicles Operated For Maximum Service 1 ,roo-I--1,000i----'----;----i---l 1 ,oo+----+---i----i----l ... -l !.---.. --------------j -1 ,200 -1----...;.---i-------l------1 ,. .. 1817 1088

PAGE 43

The trends in selected effectiveness measures are summarized below. Vbicle Miles Per Capita Vehicle miles per capita increased from 7 1988, an increase of 3 01 percent. fMseneer Trips &r Revenue Mile -niis measure declined from 2 1988, a percentage decline of 13.86 percent. Ayeraee Aee o( FleetAverage age of all Florida in 1984 to 6.23 years in 1988, an increase of 3.76 percent. Revenue Miles Betwwn Accidents This measure increased from in 1988, an increase of 22.42 percent. Revenue Miles Bj!tween Roadcalls Revenue miles per roadcall 1984 to 3,400 in 1988, an increase of 100.6 percent. Al l effectiveness measures are shown in Table II-B2 with select Figures II-B8 through II-812.

PAGE 44

I:S TABLE 11 fLORIDA TRAKSI I SYSTEM TOTAlS EffECTIVENESS MEASURES X ell-19&4 1985 1986 1 987 19118 19&419118 st:RVICE SUPPLY Vehicle Mllet Per ttpfta 7.44 7.65 7.64 7.55 7.67 3 .01 X SERVICE COMSL14PTIOH Paaatnttr Trtps Per Ctpfta I S.I6 1 5.42 15.17 14.14 13.48 II .06X Pns. lrlpt Per Revenue Hi le 2.23 2.1 9 2:i9 2.04 1.92 .86X Pass trips Per Revenue Hour 30.4 7 31.01 30 .73 28.92 26.97 .471: OUAllfT Of SERYJCE Average Speed (R.M./R.H.) 13.64 14.14 14.02 14.15 # 4.02 2 : m Avertlilt Agt ol fleet (In years> 6 00 6.55 7 08 4.23 6.23 3.76X lrh.lllber o f Accfdenta 3,491.00 3,389.00 3,569.00 3 ,303.00 S.39X total loedeella D,46S.OO 29,415.00 26,085.00 c:tt.oo 19,US.OO .26X MUn BttVHn Accfdenta (000) 16.24 17.&4 1 7.15 1 9.&9 22.42% Mf le:s Roadc:alls (000) 1 .69 2.06 2.35 2.81 3 40 1 00.601 AYAILAilLilY .-tiles Per R out e Mile (000) 7 39 7.61 7.83 7.94 8.16 10,34X

PAGE 45

FLOfiiDA FIXEO-ROU'tE TOT A L TREND 7JI Effectiveness M eas u res FIGURE.U8 8 Vehicle Mllea Pe r C&!llta I I I I I i I ; 7. 0 v I I I I I I 1 7.0 ... 2.1 j I l I I I I 11107 FIGURE 1!89 Passenger Ttfps Pe r Revenue Mile I I I ' I I I l .......... I ._ t----... I < ' 1 7 l I I ' I I ' I -W87 FIGURE 11 810 A ve rage Age of Fleet ; I I 7 0 e.o 6.0 ..... ..... I I I I -.... 23

PAGE 46

FLORIDA FIXED-ROUTE. TOTAL TREND Effectiveness Measures FIGURE 11-811 Revenue Miles Between Accidents 10+-----i------:,-----+---,"'----17 -/-'---+--1006 -1007 1008 FIGURE 11-812 Revenue MUes Between Roadcalls ao,---------------.--------------, ------t-----+------+-,/-1 2.0 ------'------1 ... 1 ... 1 ... 24

PAGE 47

Efficiency Measures 1).Je trends in selected efficiency measures are sunimarized below. Operatine ExPense Pe[ Callita Operating expense per capita increased from $20.88 in 1984 to $26.13 in 1988, resulting in a 25.11 percent iD.crease. Qperatine ExPense Per Passeneer Trio This measure increased from $1.38 in 1984 to $1.94 in 1988, an increase of 40.67 percent. Operatine Exnense Per Revenue Mile Operating expense per revenue mile increased from $3.08 in 1984 to $3.73 in 1988; an increase of 21.17 percent. Maintenance Expense Per Revenue Mile This ratio increased from $0.77 in 1984 to $0.87 in 1988, an increase of 29.59 percent. Farebox Recovery Ratio The farebox recovery ratio was 31.23 percent in 1984, and declined to 27.75 percent in 1988, a percentage decline of 11.13 percent. . Vehicle Miles Per Peak Vehicle In 1984; there were 49,240 miles per peak transit vehicle in Florida. This number increased to almost 53,670 vehicle miles in 1988, an increase of 8.99 percent. Rcn!lliC Hours fer Empi9J'tt Revenue hours of service per employee was 930 hours in 1984 and increased to 1,000 in 1988, an increase of 7.79 percent. Passeneer Trips Per Employee In 1984, 28,230 passenger trips were taken for each Florida transit system employee. This declined to 26,940 passenger trips in 1988, a percentage decline of 4.58 percent. All efficiency measures are shown in Table and selected measures aie_ .. illustrated in Figures II-B13 through II-B20. . . . ' . . . . : . : . : . . "' . ,. : .;' . ' . 25

PAGE 48

"" o-. TABLE 11 FLORIDA TRANSIT SYSTEM TOtALS EFFICIENCY MEASURES X Change 1984 1985 1986 1987 1988 1984 COST EFFICIENCY Operating Expense Ptr capita 120.88 123.98 125.39 125.84 126.13 25.11X Operating Per Peak V ehicle (000) IU8.15 1162.34 1168.00 1174.29 26.16X Operating Expense Per Pa-ss. Trip 11.38 S1.56 11.67 11.83 11.94 40.67% Op. EXp. Per PKS Mtle S0.31 S0.33 S0.37 S0.40 S0.43 39 .30X Opcratf"SS Exp. Per Revenue Mite s.l.08 13.41 S3.67 13.74 13.73 21. 17X Operating Exp. Per Revenue Hour 141.97 148.22 151.43 $52.86 152.2T 24.54X Maintenance Exp. Per Revenue Mtte 1o.n S0.91 S1.00 11. 13 10.99 29.59% Nalntenenc:e E.xp. Per Operatfng h:p. 24.91% 26.81X 27 .18X 30.37% 26.65X 6.95X OPERATING RATIOS Recovery 31.23X 27.73X 26. 19X 26.01X .13X Locel Revenue Per Oper. Exp. 81.21X 82.03X 85.11X 88.94X 89.55X 10.27X . Operating Revenue Per Oper. Exp. 33 .90X 30.68X 28.84X 28.65X 30.57X 9.82% vtK1ClE UT1LIV.TIOH Vehicle Miles Per Peak Vehtel e (000) 49.24 51.82 50.55 51.34 51.15 3.87X Vthfcle Moura Per Peek Vehicle (000) 3.49 3 60 3.48 3.55 3.54 1.32X ReveN& Miles Per Vehlc:te Mllu 0.91 0 92 0.91 0.92 0.91 0.24X Revenue Miles Per Total Vehicles (000) 33.63 34.69 34.36 35.76 37.00 to. on Revenue Moure Per Total Vehicles (000 > 2.47 2.45 2.45 2 53 2.64 7.05X LABOR PRODUCTIVITY Revenue Hours Per (000) 0.93 0 .88 0.87 0.90 1.00 7.78X Revenue Moura Per Oper. Errployu (000> 1.43 1.41 1.42 1.42 1.59 10.93X Revenue Hours Per M.afnt. (000> 3.75 3 49 3.53 3.67 4 12 9.92X Hours Per Adlltn. Eq>loyee (000) 8.83 7.15 6 .24 7.21 7.79 -11.nx Yehfcle Miles Per Meint. (000) 56.09 53.78 54.64 56.65 63.21 12.70X Passenger Trfps Per Employee (000) 28.23 27.32 26.80 25.92 26.94 .58X Total Vehicle$ Per Nelnt. Employee 1.52 1.42 1 44 1.45 1.56 2.69X Total Vehicles Per Admin. Employee 3.58 2.92 2.55 2.85 2.95 .57X ENERGY UTILIZATION Vehlclt Miles Per C e llon 3.56 3.65 3.83 3.85 3.94 10.46X

PAGE 49

FlORIDA FIXE:D-ROUTE TOTAL T REND $27.00 $28.00 $26.00 $24.00 $23.00 Effici e ncy Measures FIGURE 11-813 Oper a ting Exp e nse Per Capita I I I I i I i ' / i I / I / ' t I ' / ' I l $21.00 ) I I $ 2 0.00 0$&4 ,... FIGURE H 814 Operating Expense Per Passenger Trip $ 2..00 $1.80 i v I I 14 I t I I A I I i ; i i I I I $1.80 $1..40 $ 1.20 ... .... ,. .. ... FIGURE H-81 5 Op e rating Expense Per Rewrwe Mile 5 4.00 13.80 I i I I I A v I I L l I 13.80 / I . -' ss.oo ... ,...,. ... 27

PAGE 50

28 FLORIDA FIXED-ROUTE-TOTAL: TREND Efficiency Measures . FIGURE D-816 Maln1811811Ci1 Expenae Par Revenue Mile 11.20 I ' A : I / I 1 ' I ; I St.1 0 ..... I I i I 10.10 10.80 S0.70 .... .... .... 28" 23" 20" .... .. ...,. 02.000 r .... .. . 1887 FIGURE D-817 Farebox Recovery Rallo ' I I ' t I I I i I i ; I ' ; : I I ' .... 1117 FIGURE 11-818 .. .. ----.... Vehicle MUee Per Peak Vehicle I I I I I / I I .,...,. 00.000 v .. ...,. ... i l I I -I I I ,.., ,...

PAGE 51

' FLORIDA FIXED-ROUTE TOTAL TREND 1,100 1,060 ..... Efficiency Mea sures FIGUR E 11-819 Revenue Hours Per Employee I ' I I l I I I I ' I i i i / I "'-' 1-----I ... ... 111&< I ' I i I .... 1887 FIGURE U -820 Pas senger Trips Per Employee / .. . .ooo I I 2.000' f--L:-I ,-1 I 2 o.ooo+-----..-----:-------i--------l .... 111&6 .... 10117 1 988 2

PAGE 52

30

PAGE 53

this page IS IDISSIDg

PAGE 54

this page IS IDISSIDg

PAGE 55

A review of roadcall definitions used by the Florida transit systems indicates an apparent inconsistency in the reporting of this measure. Also, some systems did not respond in enough detail to determine the specifics of their reporting procedure. Urban Mass Transportation Industry Uniform System of Account and Records and Report System, Volume II, Uniform System of Accounts and Records provides definitions of roadcalls as required for UMTA Section 15 requirements. Section 85 divides roadcalls into two types: "mechanical failure and "other reasons." Roadcalls for mechanical failure are defined as: A count of the revenue servioe interruptions during t.be reporting period caused by failure of some med!anical clement of the revenue vehicle. (Mechanical failures are to include breakdowns of air equipment, brak-.;, body parts, doors, cooling system, heating system, electrical units, fuel system, enl'}ne, steering and front axle, rear axle and suspension, and torque converters : Tire failures and fare box failures are not included.) These revenue service intenuptlons require assistance from other than the revenue vehicle operator (or crew) in o r der to restore the vehicle to an operating condition. Further, they usually require the transfer of the passengers to revenl.le vehicle (or t b e completion of their trip. : Roadcalls for other reasons are defined as: A count of the revenue service interruptions during the reporting period caused by tire failure, farebox failW'e, air conditioning system, out of and other causes not included as mecbauical failure. Variations in interpretation and reporting appear to be related to whether or not the interruption occurs during revenue service, whether or not passengers are delayed, how long delays last, and whether or not a mechanic is sent out from the garage. Despite these variations, the number of roadcalls is a reasonable indicator for the trend analysis but it does raise some questions for use in the peer review analysis . 33

PAGE 56

34

PAGE 57

A. METRO-DADE TRANSIT AGENCY Metro-Dade Transit Agency (MDTA) is a deparunent of Dade County, which is charged with the operation of a unified public transit system. The agency was created on October 28, 1986, a result of the restructuring of the former Metropolitan Dade County Transportation Administration. MDTA is managed by a Director appointed by and directly responsible to the County Manager and is responstble for the management, construction, and operation of the Metrorail, Metrobus, Metromover, and special transportation systems. MDTA operates within the geographic boundaries of Dade Countf. liowever; portions of three current bus routes extend into Broward County. The agency currel).tly provides fixed route motorbus services, purchased motorbus services, purchased demand-response services, rapid rail transit service5; and automated guideway transit services. During the 1989 fiscal year, MDTA began the construction of a 2.5-mi!e extension of the existing downtown Metromover system, which is expected to be completed in March 1994 at an estimated total cost of approximately $248 million MDTA purchases the following: demand-response service; selected fixed-route motorbus service; security, janitorial/ station cleaning; auto parking; armored car (bank deposit service); promotional advertising; Metromover technical assistance; elevator/escalator maintenance; and bus cleaning. Under a Constitutional Home Rule Amendment, Dade County is, in effect, a super municipality with governmental powers effective in the 27 cities iri the county and the unincorporated area. Dade County has a two-tier, commission-manager, type of government. The commission is composed of a mayor and eight commissioners, each of whom are elected officials serving four-year terms. The manager is appointed by the commissioners: 35

PAGE 58

The current fare structure for MDTA is described below: Cash Fares (effective October 4, 1987) Metrobus Metrorail Mettomover Transfers (bus to bus, bus to rail, rail to bus) Transfer from Metrorail to Metromov e r T ransfer from Metromover t o Metrorail Metr o bus Metrobus Shuttle Prepaid Passes (effective January, 1988) Monthly Transit Pass Monthly Discount Transit Pass Corporate Group Discount 5 to 99 passes Corporate Group Discount -100 or more passes College Studen t Pass Permits (effective October 4, 1987) Monthly Discount Faregate Permit Semiannual Discount Faregate Permit Base Fare $1.00 $1.00 $025 $ 0.25 Free $ 0.75 $ 1.25 $ 0.25 $50 00 $25.00 $44.00 each $4 2 .00 each $35 00 each $ 0.50 $ 0.75 Discount Fare s 0.50 $ 0 50 $ 0 .10 $ 0.10 Free $0.40 $ 0.60 $ 0.10 Discount fares apply to youths through grade 12 with proper student identification on Metrobus plus farega t e permit on Metrorail and Metromover; persons age 65 and older with Medicare or Medicaid card or MDTA photo identification on Metrobus plus faregate permit on Metrorail and Metromover; and handicapped pe r sons as defined by MDTA rules on Metrobus and including faregate permit on Metrorail and Metromover . In March 1987, a fare restructuring for demand-response service was instituted based on distance transponed : $1.50 (1-10 miles), $250 (11-20 miles), $3.50 (21 -30 miles), and $4 50 (31 + miles) Prior to 1988, a non-Section 15 definition was used for reponing roadcalls. This was corrected in 1988, and all roadcall numbers in this repon have been adjusted to reflect the roadcall definitions in accordance )Vith UMT A Section 15 requirements That is, 36

PAGE 59

"mechanical failures" occur when a system faiiure takes a vehicle out of commission. and "other reasons" include those system failures that do not render the vehicle inoperable. Roadcalls are manually logged on daily dispatch sheets and are late.r entered into a computer system for formalized.tracking and reporting. Accidents are manually recorded on incident reports, then entered into a computer system as welL Accidents involving MDTA employees are tracked in a "personnel" system, while those involving non-employees are reported in an "accident" system. Accidents are defined and classified in accordance 0 with UMT A Section 15 definitions. From May 1984 through May 1985, Phase I of Metrorail become operational (21.2-mile aerial fixed guideway). In Apri\1986, Metromover, a 1.9-mile elevated automated guideway serving the downtown Miami area, also become ()perational. Additionitl purchased bus transportation was initiated in May 1987 pursuant to a three-year "Private Enterprise Participation"' project. Three new maintenance facilities were constructed, each providing a new facility for the bus, rail, and mover transportation modes. An additional joint development facility between MDTA and a private concem was completed, consisting of a parking garage and commercial space with offices and a hotel adjacent to a Metrorail station. Finally, a total of216 new 40-foot buses were acquired and placed into service (129 in summ .er 1987 and 87 in. December 1987). Tables III-Al through III-A18 present the tabular data for Dade and Figures ID-Al through III-A20 graphically present selected indicators and measures. The figures represent the total system trend including motorbus, rapid rail, and automated guideway. In addition, fixed route purchased transportation services are included where data are available. 0 . :. ; 37

PAGE 60

.... 00 TASLE HfTRODADE TRANSIT ACENCr tRANSIT SYSTEM DATA 1984 PUFORIWICE I NDICATORS Ml ..,. M8 + MBP A G Totet Co\ty 10001 1 ; 144. to TriP' (000) 0.00 63,867.62 nl.39 o.oo ,639.01 Psseneer M l le:s 279, 890.12 o.oo 279,890.12 6,056.18 0.00 285,946.30 Vehicle MllH (000) 23,476.30 0.00 23,476.30 4711.40 o.oo 2.5,9S4.70 Revenue Milt s (000) 20 53 2-54 o.oo 20 532.54 478.40 o.oo 2 1,010.94 Vehicle Hour (000) 1,650.9] 0.00 I ,6SO. 93 23. 9 2 o.oo 1,674.85 Hours (000) 1,619.10 o .oo 1,619.10 23-9Z 0.00 1,64].02 Route MllH 1,459.80 o.oo 1,459.80 21.20 0.00 1,481.00 T otel Operetlnt (000) 184,344.49 so.oo 184,344.49 l ii,9ZO.OS so.oo S96,l64.S4 Total Operttf"l! (000 of 1984 S ) U4,.SU.49 so.oo $84 ,344.49 J11,9ZO.OS so.oo 196,264.54 Tot e l Kefnten.nce l)r,plnl e (000) SZS,419.1'2 so.oo $25,419.72 12,044.n so.oo 1 27,464.49 Total MalntlfW'ICe Exp. (000 of 19M S ) SZ5,419.72 1 0.00 l 25, 419.72 s2,o.r.4.n $0,00 $27,464.49 Tout Capital Ex .pentl (000) S7, 726.41 $0.00 J 7,726 .41 117 6,263.52 $39,721.37 1 223,711.29 ' Total t.ocal ltevenue (000) 1 73,250.13 10.00 173, 250.33 1 11,920,05 10.00 "' 170.38 Optratlnt ReVUe (000) 0 31,418.57 so.oo all ,418.57 1 938.73 10.00 1 32,337.30 ''""*r fare Revenutt (000) SJO,J48.24 10.00 1]0,348.24 1745 ,63 Sj),OO 131,093.87 ToUl tllplO)'ftt 1,714.00 o.oo 1,784.00 367.00 o.oo 2,151.00 Tr...-portetlon Opentlne Enploye:es 1 ,131.00 0.00 1,131.00 74.00 0.00 1,205.00 Kalnttnence Eiiployees 507.00 o.oo 507.00 m.oo 0.00 631.00 Adiftfnfttretfw 146.00 o.oo 146.00 169.00 o.oo 315.00 A vatleblt for Service 558.00 0 00 558.00 40.00 0.00 5 98.00 Vehlclet Opertted In Maxlmu. Servfce 418.00 o.oo 418 00 26.00 0.00 444.00 Spere htfo 33.4\>S 0.00 ]].4\>S n 8sx 34.68% t otal Futl (000 o f llttlons) 7,415.90 o.oo 71475.90 n/1 n/1 7,415.90 J ot l fne"'Y (000 o f twhcM..-s) nil n/o nl 8,409.50 0.00 8 409.50

PAGE 61

TABLE lliA2 NETRODAOE TRANSIT AGENCY TRANSIT SYSTEM DATA 1985 PERFORMANCE JNDJCATORS HB H8P HB + MBP AG Tottl County Population < 000) . . . 1,759 30 Pessen9er Trips (000) 61,831 .21 o.oo 61,8 3 1.21 4 ,856.61 o.oo 66 ,687.82 P ISStngtr HI I .. (000) 266,870.56 0.00 266,870 56 39,338.35 0 00 306 m .91 ... A. Vehicle HI leo (00 0 ) 22,045.55 0.00 22,045 .55 3,681 .59 0.0 0 25,727.14 Revenue Niles <000> 19,593.01 0.00 19 593.01 3,62?. 95 o.oo 23,220.96 : ve hiCle Hours <000> 1 64 1.65 0.00 1 ,641.65 1 61.42 0.00 1,803.07 . . . .. . Revenue Hourt. (000) 1,524.17 0.00 1,524.1 7 159. 61 0.00 1,683 78 . 1,41 1. 30 0 00 1, 411.3 0 39 70 0 00 1,451.0 0 lng Expense (000) $88 ,112.17 so.oo S88 ,112. 11 $30,627.06 so.oo S118,739.23 Total aperatfn g Expense (000 of 1 984 S ) $84,323 35 so.oo $84,323 35 S29,31Q.10 so.o o S 113,633 EKpense (000) $27,660.56 so.oo S27,660 .S6 $7,978.62 so. oo $35,639 .18 Total Maintenance Exp. (00 0 of 1984 S) $26,471 .16 so.oo S 26 471. 16 SJ,635.54 so. oo $34, 106.70 Tot a l Expense (000) $10 185.54 so.oo S10, 185.54 $ 90,604. 85 S 22,987.76 $123,778 .15 : . . '. . Total' 'Local RMnuo (000) $73,363 2 3 so.oo $73,363.23 S3Q,627. 06 so.oo $103,990 30 . apere ttng.Revm.Mi cooo> $30 956.72 so.oo S30,956.n so. oo $36,320.85 Pisurigti-Fare aeverJes: (000) $29,51 7.71 so.oo S29,5 1 7 71 S4, so.oo $33,658.63 : . : ': .. Total Etrployeea 1,927.70 0 00 1,927.70 514.50 o.oo 2,442.20 Transportation Operating E01ploye.es 1,201.40 0 00 1,201.40 133.80 0.00 1,335 .20 . . . . 496.30 M a i ntenanc e Empl oyees 0.00 496.30 235.70 0,00 732.00 Admlofstratfve Employees $ t .:. 230.00 0.00 230. 00 145.00 0 0 0 375.00 Veht c '(es A.veilable for Maxirrun Service 549. 0 0 0.00 549 00 96. 0 0 0 0 0 . 645. 00 Vehicles Oper ated fn "axfiiUII Service 403. 00 0.00 403. 0 0 56. 00 0.00 4 5 9 00 ... Spire a Otto 36.23X 0.00 3 6 .23X 71.43X n/0 40.52X : . . .. Tote t Fuel Consumed 7,179.70 0.00 7,1 79.70 nt nte 7,1 79 70 tOtal Energy Consumed (000 of kw-hours) nt nt nta 18, 265.00 o.oo 18,265. 0 0

PAGE 62

... 0 1'A8U II I-A3 IETRG-DADE TRANSIT AGENCY TRANSIT SYSTEM DATA 1986 PfR,DRNANC INDICATOR$ M8 M8P M l + MSP u A O Total Cou'I!Y Populot I on (000) 1,776.10 Trfps (000) 59,650.30 o.oo 59,650.30 7,668.17 1,360.75 68,679.22 Poll ....... MllH (000) 246,351.1 0 0.00 246,351.10 67,979.30 1,0ll.90 315,:!64.30 Yehlctt Mllea (000) 20,S27.20 0.00 20,527.20 4,593.00 150.90 .......... u .. (000) 17,998.62 0.00 17,998.62 4,442.00 148.00 22,588.62 Ytlllclo """" (000) 1,SSS.OO 0.00 1,555.00 147.50 14.70 1,717.20 Nours (000) 1.443.5 0 0.00 1,443.50 140. 30 14.10 1,597.90 Route Mlltt 1,271.50 0.00 1,271.50 39.70 3.ao 1,315 .00 totol Optrttlne (000> 192,508.37 so.oo 1 92,508,37 S35,583.17 U,249.00 1131,340.55 Total Optrattno Exptnte (000 of 1984 I) 145,343.41 10.00 165,343.41 S32,827.18 12,997.36 1121,167.96 Total Malntentnee Expense (000) 1 25,222.69 so.oo 1 25,222.69 S13,213 54 S1,945.29 S40,l81.5Z Total Mafntenence Exp. (000 of 1984 I ) S 23,269,14 so.oo 1 23,269.14 $12,190.13 $1,794.62 U7,2S3.89 Total Cepltal Expense (000) 12,150.08 so.oo $2,150,08 S34 ,713.89 $10,405.83 $47,269.79 Tot a l loc, e l Revenue (000) S 7'9,l74.47 so.oo t79,l74.47 Sl5,583.17 $1,249.00 $118,206.64 Opotl .... (000) 110.038.78 so.oo sl0,038.78 S6,755.13 s97.74 Paa,.,..r lore ll.""""" (000) S27,M2.99 so.oo $27 ,882.99 16,.376.50 s97." U4,l57.2l 0 Tot o t f'l'loyoH 1,891.60 0.00 1,891.60 474.90 82.30 2,448.80 Tr.,.portitfon Operat lng Eft1)loyee-s. 1,151.90 0.00 1,151.90 10S.80 7.20 1f267.90 441.20 o.oo 441.20 247.70 47.10 736.00 Achfnfotrllfv. l'l'toyeu 298.50 o.oo 298.50 118.40 28.00 444,90 Vehlcltt Available for Service 550.00 o .oo sso.oo 130.00 IZ.OO 692.00 V-"lctn Operated In Haxl111.111 Service 389 00 0 .00 389.00 64.00 11.00 464.00 Sper a it f o 41.39!: 0.00 41.39!: 10), 9.09X 49.14X Tota l Cona\.llled (000 of tUons) 6,613.70 0.00 6,613.70 No N o 6,613.70 Total (ntrty Cons!Aed (000 of twhourt) nt nt nt 39,686.20 1,794. tO 4 1,4&0.30

PAGE 63

.... .... TRANSIT SYSTEM DATA PRrOfiiWIC INDICATORS County Populotton (000) Peste.,;er Trips (000) Passenger Niles (000). Vehicle Mllea (0001 .......,. Mllea <0001 Vehicle Moura <0001 l:ewt!UI ltGUrl (000) Route Mllet total Operatfnt expense (000) Total Operetlng fxpena (000 of 1964 S) Total Nalnttntnce EXptnse (000> Total Nef"t.n.nea Exp. of 1984 S>' Total CapitaL (000) . .. .... \f' Total tvenue (000) Opel'etll>ll R.....,. (0001 Pauensier f .art levtt'Ut$ (000) Total Emptoree Transport1tion Optratlnt EIIJ)loyees EIIIPlOYMS Adnlnfa'tratlv t . Vehlctei Avalleblo for HeKio..m Service vehicles tra NaciiiUII Service spare Rttlo . . : I Totll fuel CoN\.IIIed (000 of gat tons> Tot.el Energy (000 of k.l.hours) M B 59,094 .73 U9,802.69 20,997.97 18,027 04 1,510.21 1,456.20 1,321.80 191,584.04 182,885.35 128,271.40 125,586.17 S17,nl.63 $80,812.66 1 29,527.67 127, 614.34 1,n2.ao 1,164.20 419.60 169.00 519.00 389.00 33.42" 6,,64.00 nt TABlE 111-M HUROOAtiE TRANSIT AGENCY 1987 166.97 1289.99 146.U 124.04 8.78 7.45 232.90 1 523.49 S473.n n/o n/O n/O S523.49 ST2.97 sn.97 NO nta Na No n/a n/a n/a nta nt MB + KIP 59,261.70 231,092.68 21,144.44 1 8,151.08 1,578.99 1,463.65 1,5S4.70 1 92,107.52 583,359.11 n/o nto n/0 581,336.15 1 29,600.64 nte nte nt n/o n/o n{e nl nt nt 10,187.89 79,873.00 4,865.00 4,708.00 162.00 150.00 39.70 $39,622:.0.9 S35,858.n $17,928.70 116,225.82 1 24,782.81 S39,622.09 $7,807.92 $7,332:.42: s26.80 100.80 249.30 176.70 130. 00 71.00 83.1()% nta ,2n.90 3,271.92 392. 00 362.80 38.00 36.60 3.80 14,91 7.63 $4,450.55 $3,317.56 13,002.46 $4,?17.61 1379.02 1379.02 66.00 1.60 JO. 10 28.30 12.00 11.00 nte 4,416.00 Totel l.us t9BP 72,554.S4 312,162.69 26,254.97 Zl,097.84 1,770.21 1,642.80 I ,365.30 S134, 123.76 $123,194.66 S/.9,517.65 Sl.4,814.1iS 146,898.70 1 125,352.38 1 37,114.61 135,325.78 2,345.60 1,272.60 699.00 374.00 661.00 471.00 40.34X 48,69'.70 Systtm total 1,802.40 72,721.51 313,452.68 26,401.44 23,Z2.t .ea 1,778.99 1,6.50.2S 1,598.20 1136,647 .24 5123,668.43 n/1 nta nta 1 125,875.87 S3T,787.58 $35, 398.75 nte nl nto nt n/1 nt nt nt nt

PAGE 64

t3 TABLE lllAS METRODADE TRANSIT AGENCY TRANSIT SYSfEN DATA 1988 Total Systf'f!l PERFOO<.INCii INOICATC>l!S 118 M8P M8 + M8P RR AG Len MSP Total COI.01ty Population !000) 1,838.20 Pesaenger Tripe (000) S3,199.n S37.S7 S3,736.79 10,406.22 3,161.20 66,766.64 67,304.21 PHientar MIIH (000) 198,493.SS 6,305.94 204,799.49 81,S84.65 2,402.70 282,48G.90 288,786.84 . Vthtcte Mit .. (000) 21,373.44 1,116 36 22,489.80 5,149.01 399.83 26,922.30 28,038.66 Revonuo .NIIH (000) 18,503.24 919.82 19,428 .06 s,o1o.n 38S. IS 23,964.16 24,883 .98 Veflfcla HO Sf5,194.62 "'' "'" $10,962.31 $11,347.28 S37,S04.20 "'' . . Total Loc-al Reveft.lt (000) $85,699.86 $1,169.17 $86,869.03 $37 463.10 S4,607 .20 1127 770. 1 6 Sl28,939.]] Optr-attng leverue (000) 134,860.32 1374.56 035,234.88 S9,355.24 1379.20 144,594.76 $44,969 32 Puttnger fare levenuea cooq> $32,746.23 $374.56 m, 120.79 $8,616 64 S379.20 S41,742.07 S42.116 63 Totel !:qJIO)'eH 1,552.60 n/8 n/8 487.00 57.60 2,097.20 n/8 Tr.,...portatlon Operetlna Eq:>loyee$ 1,034.80 n/8 nta 79.60 6.00 1 '120.,0 n/8 bployeta 3S4.80 n/8 n/8 236.4 0 27.20 618.40 n/8 Actnlnfltrettve &ptoyees 163.00 n/8 nta 171.00 24.40 358.40 n/8 Vehlclet Available for MaximuM Ser vice 502.0 0 71.00 573.00 130.00 12.00 644.00 71S.OO Vehicles Operated fn Maxtlll.lfl Service 66.00 467.00 74. 00 11.00 486.00 S52.00 Spare Ratto 25 .19X 7.58X 22.70X 75.68X 9.09X 32.51X 29.S3X Total fuel tonsuRed COOO of ga t l on$ ) 5,960.22 n/8 n/8 n/8 n/8 5,960.22 n/O Tota l Energy Contlmed <000 of kvhours) nta n/8 n/8 35.739.1 0 2,4n.90 38,217.00 "''

PAGE 65

UB&.E Ill A6 METROOADE TRANSIT AGlMCY tOTAl SYST H I RR AG lESS I'IBP TOTAL tRANSIT SYSTEM DATA X Cll..,ge X Cllengo XCII ...... s Change X Chqe PERFORMANCE INDICATORS 1 984 l984 1986 1984 1984 County Populat ion <000> 5.40% PU14Mgtr Trip$ (000) 71Jl: 1249.0U 1J2.J1X J.29X 4.12% Pas.senge r t4 i le$ < 000) .08X 1247.13% 132.39% .21% o.m V ehlele Niles <000) .96% 976.30X 164. 98X 12 .391: 17.05% Revenue N l 1 .. (000) .86X 959.94% 160.24X 14.06% 18.4JX Vehtel MOLII"S (000) .42% 668.191: 167 .14X 9.500: 12.85% RcvetYJt: Mour& (000) .44% 618.31% .. 170.4JX J.99X 6.82% Route Mflrt -a. t4x 100.00% 2.6lX 6.3JX 9.400: total Operating (000) 9.48X 214.29% 41.80: 39.6lX 41.23% Total Operating EXpense (00 0 of 1984 S) 4 ,48X 174.20% 34.10X 21.82X 23.22% Totat "'!!lnttnanc:e <000> .74% 612.20X 64.13X S1.&9X nl Total M alntenenee r.p, <000 of 1984 $ ) .77X 521.3SX ss.zzx 32.52% nl T otal Clpftal Expenao (000) 96.66% .78% 9.0SX .24% n/a Totll Local Reve....,e (000) 17.000: 214.29% 41.80% 50.02% 51 .39X Opera t I nt R.evt'f"'lllt ( 000) 1 0.95% 896.59% 287.95X 37.82X 3B,98X Puunger Fan RevenJU (000) 7.90% 10SS.62X 287.95% 34.25% 3 5.45% ,. foUl 1 2.97% 32.70% .01X .50X nl transportation Operttln g Employees .51% 7.57% .67% 7 .02X nta Kainttnance EJ;ptoyeet .02% 90.65X .25% 2.00% n/ a Adl:rtfnlatraUve Elptoyna 11.64% 1.18% 12.86% 13.78X nt vthtctes Availobte for Maximum service .04% 225 .oox o.oox 7.691: 19 .S7X Vehlclet o Porated In MDdl'fU'It servlco 4.07% 11J4.62X o.oox 9.46% 24.32X Sparo Ratto Z 4.80X 40.54X o.oox .Z7X 4 .86X Tout futl ConsuDed (000 of tons) .27X nt nl 20.27% nl Total nervy ConsUIICid (000 of brhourc> nl 324.\leX 38.11X 354.4511 nt

PAGE 66

t TABL E IIIA7 HETaOOADE TRANSIT ACENCY 1984 EFFECTJVEKES S MEASURES M8 MSP Nil + MSP RR A G Total S ERVICE SUPP L Y Vehicle Miles P er Capita 13.46 0 .0 0 1 3 .46 0.2 7 0.00 13.73 SERVICE CONSUMPTION P 1 asense t Trlpt Per Ceplte 36.62 0 0 0 36.62 0 .44 0.00 37. 0 6 Pus. Trfps Per R evenue Mile 3 .11 0 0 0 3.11 1.61 0.00 3 .08 Pas&. Trips Per RevtnUt Hour 39.45 0.00 39.45 32.25 0.00 39.34 QUALITY Of SER V ICE Average S peed ( R M./R .H.) 1 2.68 0 .00 12.68 20.00 0.00 12.7'9 Average Age of Fleet (in 6 .90 0 .00 6 .90 0 .00 0.00 6 .40 Number of Accidents 1 .874.00 0 .00 1,874 .00 17.00 0.00 1 8 91.00 Tout Roedc:el \a 12,763 .00 o.oo 1 2,763.00 1,959.00 0.00 14,722.00 .. Reverue Miles Between Accidents < 0 0 0> 10.96 o .oo 10.96 28.14 0.00 1 1.11 .Revenue Mites Between Rotdcal l a (000) 1 6 1 0 .00 1 .61 0.24 0.00 1.43 AVAIL.ASIUTY' Revenue M f tes Per Route M f le < 000) 14.07 0.00 14. 07 22.57 o o o 14.19

PAGE 67

TABLE IIIA8 ICUROOAOE TIWISIT ACI:IIC1 1985 EFFECTIVENESS MEASURES .. ..p K8 + BP .. A G Tout SERV I CE Sli>PL1 Vehicle Miles Per Cepita 1 2 .S3 0.00 1 2.53 2.09 0.00 14.62 IDVICE COIISIJitPTION Pest.ng er lrlps P er Capltt 35.15 o .oo 35.1 5 2.76 o.oo 37.91 Pts:t. Trips Per R...,...,. Hfte 3.16 0.00 3.16 1.34 0.00 2 .87 Pan. Trfpt P e r RcverAJa Hour 40.57 o.oo 40.57 30.43 o.oo 39.61 OIIAl.lfT OF SUYICE Avertge S pttd (R. M /R.H.) 12.85 0.00 12.85 22.73 0.00 13.79 Ate of Flett (In years> 8.00 0.00 8.00 1.00 0.00 7.00 Ml.ll'btr of Acchtenu 1,270.00 0.00 1,270.00 78.00 0.00 ToUt 10, 247 .00 0.00 1 0,2.4 7 .00 3,068 00 0.00 13,315.00 RevtnUe Hilts Between Acciden t s (0 00> 15. 43 o.oo 15.43 46.51 0 .00 17.23 aev-.. Mllu ktUn Ro.dclls 1.91 0.00 1.91 1.18 0.00 1 .74 . .. '' . AYAILA.IIlJTY levtr&Je K l tu Per Route Mile (000) 13.88 0 00 13.88 9 1.34 0.00 16.00

PAGE 68

... TABlE IIIA9 "' MEJRODADE JW,SIT AGUCT 1986 ffFECTIVEIIESS IV.SIJRfS .. IUIP ,. " Rl A & Tottl SERVICE SUPPlY Vebfete Miles Per Ctplta 11.56 o.oo 11. 56 2.59 0.03 14.23 StVICE OONstlHPTIOii Passenger Trips Per Cepftl 33.58 0.00 33. 58 4.32 0.77 38.67 Pass. Trips Per Rovenue Mite 3.31 0.00 3 .31 I. 73 9.19 ],04 Pest. Trips: Per Kour 41.32 0.00 4 I .32 54.66 96 .51 42.98 OUALIIY OF SERVICE Average Speed (II:.M./R.H.) 12.47 o.oo 12.47 31.66 10. 50 14.14 Age of fl"t (In year s ) 8.80 0.00 a .8o 1.00 1.00 7.20 Mt.llbtr of A: I dtr"t s 1,431.00 0.00 1,.00 162.00 7.00 1,600.00 . Totll Roedealls 9,048.00 0.00 9,048. 00 206.00 213.00 9 ,467.00 aevenue .ttl tes Betwen A cc:tdtnu (000) 12.58 0.00 12. 58 27.42 21.14 14, 12 l.twtUt lffte. Between Roacktllt (000) 1.99 0.00 1.99 21.56 0.69 2.39 "' AV.liUIILITY Mf tes Per ll:oute Mile (000) 14.16 0 .00 14 1 6 111.89 38.95 17.1 5 . . . ... .

PAGE 69

TABlE HETRODADE TRAIISIT Amttl 1987 EFFCTIVEnSS ItEAM$ Total Syst 118 -... Rl AG Ltu-Tout Sl!RVICE SUPPLY Vthfelt Miles Per Capite 11.65 0.08 11.73 2.70 0 .22 14.57 14.65 SERVICE OlNSU1PTICII Passqer Trips Ptr Cpita 32.79 0.09 32.88 5.65 1.82 40.25 40.35 Pass. Trfps Per Revenue MUe 3 .28 1.35 3.26 2.1 6 9.02 3.14 3.13 Pass. Tr-ips Per Rtvtf'IIJe HOUt' 40 58 22.41 40.49 67.92 89.40 44.17 44.07 QUAliTY OF SERYJCE Averogo Speed (R." ./R. H.l 12.38 16.65 12. 4 0 3 1.39 9.91 14.06 14.07 Average Age of fleet Ctn years) 6.50 n/a n/a 2 .00 2.00 5.50 n/O N!Mber of Aeefdent s 1,414.00 nl n/a 178.00 5 00 1,597.0 0 n/O Totol Roodealh 6,037.00 n/O n/o nl nt 6.037.00 nl Revenue Kf t u lttlleen Acetdente (000) 12.75 n/0 n/a 26.45 72.56 t.t. .t.6 nl Revenue Mftes B etween ltoadealh (000) 2.99 nt n/O nt n/0 3.83 N o A V AIWILITr Revti'I.M M l l u Per koute Ml te COOO) 13.64 0.53 11.67 118.59 95.47 16.92 14.53

PAGE 70

.... 00 TABLE JIIA11 H UtoOADE TWSI T AGENCY 1988 EFFECTIVEMESS !EASURES Total Systea N8 NBP MB + MBP RR AG less MIP Total SERVICE SUPPLY Vehlel t Mftet ,tr C :IIPit. a 11.63 0.61 12.23 2.80 0.22 14.65 15.25 SE.RVICE Cll!ISLOIPTIOOI Ptasenger Trtpe Per Capfta 28.94 0.29 29.23 5.66 1. 7Z 36.32 36.61 Ptu. Trlpt: Per Rtvtll.le Mile 2.87 0.58 2.17 2.05 8.21 2.19 2.10 P atl. trlpt 'r ltYnUe Hour 35.50 11.56 J'.TS 60.56 82.91 39.08 3e.35 QUALITY OF SERVICE A vtrog e Speed (R.M./R.H.) 12.35 19.78 12.57 29.5 1 1 0.10 14.03 14.18 A v erage Age of Fl.et Ctn yeert) 5. 10 n/1 n/1 3.00 3.00 4.60 nt Number of Aeetdenta t,t.n .oo n/1 n/1 156.00 nt 1#61 3.00 nt total INI!ketlt 4,S07.00 nt nt nt nt 4,507.00 nt .,......,. K l let .. tween A eetdttlta (000) 12.S3 nlo n/1 32.5 0 nt 14.67 n/1 KHH lttwten Roadc:tlla (000> 4.11 n/1 n/1 n/e nil 5.32 n/1 AVAILABILITY Ill let Par M l lt (000> 13.80 3.95 12.34 1 19.59 98.16 11.21 15.36

PAGE 71

.... "' EFFECTIVENESS MEASURES SERVICE SUPPLY Vehfcte Hiles P e r Capito . SERVICE CONSUMPTION : Paas8nger Trfpa Per Capite Pass: Trips Per Revenue MHe Pass. Trips Per Revenue Hour . QUALITY OF SERYJCE Average Speed (R.M./R.H.) Average Age of Fltet (in years) WUI'Cer of Aeclde:ntJ Total .Roacfeal ta ReWnue Hiles. Between Aeefdents (000) Re...-enue Nf te.s Betwecm Roa
PAGE 72

VI 0 TABLE J JIA1l METlOOADE 1lAliSif AGEWCY 1984 EffltlfMr:Y MUSUlE. $ 1!8 Mil' ,. ,., .. AG Tot at COST Elf I C I EIICY Operating Per capite S48.36 so.oo S48 .36 $6.83 so.oo S55.19 Ope:r. e xpense Per Petk Vthfcte (000) S201.78 so.oo $201.78 $458.46 so.oo 12 16.81 Opentl119 Dcpenn Per Pen. lrfp $1.32 $0.00 11.n $ 15.45 so.oo l1.49 Operating Eapenn Per Peu. ,lillie S0.30 so.oo $0.30 l1.97 so.oo S0.34 Operatii"'SJ bp. Per ltVfl'lli* Nile $4.11 so.oo S4.11 S24. 92 so.oo S4.58 Operetlng El'lp. Per Jttvenue Hour SS2.09 so.oo U2.09 S498.33 so.oo S58.59 Exp. Per Revcl'l.tt Mite l1.24 so.oo $1.24 $4.27 so.oo ll.ll Mtlnttntnee Exp. Per Operatlno !lllp 30. 14X o.oox )0. 14X 17. 15X nt 28.53X OPERATINC RATIOS Fareblt Recovery 35.98X nt 35.98% 6.26X n/8 32.30X Local Rewrut Per Oper E)lp. 86.8SX nl 86.85X IOO.OOX nJ 88.48X Opwatfne Per h.p. 37.2SX nta 37.25X 7.88X nt 33.61X VERICLE UTILI2ATION Vehicle MUH hr Peat VeMct e (000) 56.16 0.00 56.1 6 18.40 o.oo S3.9S Vehicle Hours Per PeU V.t.fcte (000) 3.9S 0.00 ).9S 0.92 0.00 3.77 ltewnJe Mlln P e r Vehicle Miles 0.87 0.00 0.87 1.00 0.00 o.aa l..,.,..,. Miles Per totel Vthlct" (000) 36.80 0.00 36.81) 11.96 0.00 35.14 Per Totel Vehicles (000) 2.90 0 00 2.90 0.60 0.00 2.75 LABOR PIOOUCliVITY R..,.,... Kouri Ptr E""loyoo (000) 0.91 0 .00 0.91 0.07 0.00 0.76 ReWNJe Moure Per Opcr. Efl1)toree <000) 1.43 0.00 1.43 0.32 0.00 1.36 Reverue Hour Per Malnt. Emptoyee (000) ). 19 0.00 3.19 o. 19 0.00 2.60 RevtfM ttou:rs Per Admin. E.eptoyee (000) 11.09 0.00 II :09 0. 14 0.00 5.22 Vehicle Nllea Per M1lnt. Elploytt <000) 46.30 0.00 46 .30 3.86 0.00 37.96 Petsensrer Trfpe En.,loyee (000) 35. 80 o.oo 35.80 z. 10 0.00 30.05 Tota t Yehle let P e r Mttnt. I. 10 0.00 I. 10 0.32 0.00 0.95 Total Vehicles Per Admin. 3.8Z o.oo 3.&2 0.24 0.00 .90 ENERGY UTiliZATION Vehicle Mites Ptr Cittlon 3 ,, 0.00 n/1 n/1 nt 11/a Vthfclc -"it" Per l:llowtttNr n/8 n/8 n/1 0.06 o.oo n/a

PAGE 73

"' .... EffiCIENCY NEASURES .. COST. EffiCINCY. Opei-atf"J EXPMJe Per teplta Opor. E> ReYinU. Hours Per T ote \ Vehlcle t (000) . . .. : ... lAIOR PkOOUCTIVITY Reverut tfOUI"$ Per (000) Rtve,.,. Mours Per Optr. Enployeo (00 0 ) R.VeriUe Mot.ii-s Per H alnf. <000) . ,MOUI"I Per (000) Mil Per llflnt. EJII>loyu (000) P a ssenger Tr!ps Per (000) Totl Vehicles Per Efi'IPlOyee .. Total Vehicles Pr h. Emptoyoo ' ... UTILIZATJOII Vehlclo Niles Per Gtllon Vchlclo Miles Per KllowottKr TMLE IIIA14 HETROOADE TRANSIT AGENCY 1985 MB II8P MB+NBP RR AG Total sso.os so.oo S5G.08 Sl7.41 IO.GG S67.49 S %18.64 SG.OO S218.64 S546.91 10.00 S258.69 S1. 43 s o.oo Sl,43 S6.31 so.oo S 1.7S SG.33 so.oo S0.33 so.7S so.oo S0.39 S4.50 so.oo S4.50 S8.44 so. oo S5.11 S57,81 SG.OO S57.81 Sl91.89 $0,00 S70.52 S 1.41 so.oo S1,41 S2 .20 so.oo SI.S3 31.39% o.oox 31.39% u.osx nt 30.01% 33.50% nJ 33.50% 13.52% n/a 28.35% 83.26% n/a 83.26% 100.00% nta 87.5SX 35.13% nJ 35.13% 17.51% nl 30.59% . 54.70 0.00 54.70 65.74 0.00 56.0S 4.07 0 00 4.07 z.aa 0.00 3.93 0.89 0.00 0.89 0.99 0.00 0.90 35.69 0.00 35.69 37.79 0.00 36.00 2.78 0.00 2.78 1.66 o.oo 2.61 0.79 0.00 0.79 0.31 o.oo 0.69 1.27 0.00 .1.27 1.19 0.00 1.26 3.07 0.00 3.07 0.68 o.oo 2.30 6.63 0.00 6.63 1.1 0 0.00 4.49 44.42 0.00 44.42 15.62 0.00 35.15 32.08 0.00 32.08 9.44 0.00 27.31 1.11 0.00 1.11 0 4 1 0.00 0.88 2.39 0.00 2.39 0.66 0.00 1. 7Z 3.07 0 00 n/O n/a n/a nl n/8 n/8 n/a 0.20 0.00 .,.

PAGE 74

"' "' TABLE IIJo\15 TRAJISIT AGENCY 1986 EffJCJENCT MEASURS .. -Ml HIP II .o.c Tota l 00$1 EFFJCIEHCT Opentlna E.xpense Per C.pl t e S52.09 110.00 S$2.09 S20.0l S1.83 S7l.95 ep.r. Expense Per Peak Yehtele (000) SZ37.81 so.oo S 257.81 S 555.99 S 295.30 S 283.06 Operating EJtpense Per Trip S 1.55 110.00 S1.5S 04.64 S2.39 S1.91 Operating EJ:penae Per Pan. Mite S0.38 110.00 S0.38 $0.52 S3. 1 4 110.42 bp. Per Mf lt $5. 14 110,00 $5.14 $8.01 $21.95 $5.81 Operating. Exp. Per .. venue MOtH" $64.09 110.00 $64.09 S2S5.62 S230.45 S82.20 Maintenance bp. Per Rtvenve Milt suo 110.00 $1.40 S2.97 S15.14 S1.79 Maintenance bp. Per Operating lxp. 27 .27X 27.27X 37. 59.87X 30.1SX a>EOA T I WG lOA Tl ()$ f arebox Ree.overy 30.14X 0/1 30.14X 17.92X 3.01X 26.16X .. Per Oprer. EJII). 85.80X n/1 100.00X 90.00l Opentlna Rewrue Per Optr. EX;p. 3 2.47X 0/1 32.47X 18.9&1 3,01l 28.09l 'ltWICl UIILIUTIOII Vehfct Mllee Pet Peat Ythtcla (000) 52.77 0.00 52.77 11.71 1 s.n 54.46 Ythtc l e .Nourt P e r Peak VeMc:lt (000) 4.00 0.00 4.00 2.30 1.34 3.10 MUH p.,. Vehicle Milo 0.88 0.00 0.88 0.91 0.98 0.89 l.....,.. MUts P't r Total Ythlcltl <000> 12.n 0.00 32.72 34.17 12.33 32.64 l:eYei"'JJe lourt Ptr Totll Vehf ,cltt (000) 2.62 0.00 2.62 1.08 1.18 2.31 LAlOR PICOUCTIVITT Reverue Houn Per f""toyee (000) 0.76 0.00 0.76 0.30 0.17 0.65 Reverue Mourt Per Optr. .. (000) 1.25 0.00 1.25 1.29 1.96 1.26 ll:eveRJt Hourt Per Klint. fwptoyee (000) 3.27 0.00 3.27 0.57 0.30 2.17 ltewrue Houn Per Eq:>loye (000) 4 .84 0.00 4.84 1.18 0.50 3.59 Vehicle Mflt1 Per Hlfnt. [lpfoyee (000) 46.53 0.00 46.53 18.54 3.20 34.34 Peneer Trfps h!' (000) 31.53 o.oo 31.53 16.15 16.53 28.05 Totl Per Nelnt. mptoree 1.25 0 .00 1.25 0.52 0.25 0.94 Totel.Vehfc:les Per AOnln. E mployee 1.84 0.00 1.84 1.1 0 0.43 1.56 ENEIGT UTILIZATION Vehicle JUtu Per G.tllon 3.10 0,00 0/1 n/1 n/1 n/1 Vehicl e Mfl,. Per K flowttt Hr ot n/1 n/1 0. 12 0.08 n/1

PAGE 75

EfFICIENCY NEASIJRES .. : COST EFFICIENCY Oper8ttng Expen$e Per Capite Oper. Expense Per peak Vehicle (000) . Pes.s:. Trfp Operating Per Pus: Mfle OJ)ttiitng EXp. Per Reverwe Mlle o?e-rath''9 exp. per Reve.we Hour Matntenanr;e Ex,p. Per Rt;,venu! Mile Kalr\tenonee Exp Pei-Operating Exp; . . . ...... . . , . OPEI!ATING RATIOS .. Recovery Local Revenile P e r Oper. Exp. aper,tfng'Revcnue Per Oper. fxp. I '', ' .' VEHiti.E UTILIZATION . ... Mil'! 'Per P.ak yehlcle (000) Vehicle Mours Per Peak Vehicle (000) : Revinue M 'ttes' Per v ehfcte Niles Per Total Vehfctes (000> Hoi.U"$ Par . (000) LABOR PROOUCTIVITT RcVOnUf :HOUrS Per Eq>loyee (000) Per Ell{.tloyee (000) Rl'(eriut .Hcyi-i mployee (000) ReVenue HourS Per Adltn ... E,..Ployee (000) Miles P.f. M4fnt: Employee (000) Pai.Onaer 'rr tps Por .. Eapl' oyeft (000) . . . . . Per Kafnt. Total Vehicles Per Adltln. Esptoyu . ,., .:-' : . ' ENERGY UTILIZATION Vehicle Mtlet Per Gallon Vehfele Miles Per ktlowattHr .. . KB $50 .81 $235 .43 $1.55 S0 .40 S5.08 S62.89 S1 .57 30.8l'X 30. tSX 88.Z4X 32.24X 53.98 4.0& 0.86 34.13 2.81 0.83 1.25 3.47 8.62 50.04 33.71 1.24 3.07 3.25 n/O TABLE lllA16 HEJII:CDADE TAAHSIT AGENCY 1987 HBP $0.29 n/8 $3.14 $0.41 S4.22 S70.27 n/a n/8 13.94X 100.00X 13.94% n/8 n/a 0.85 n/a n/0 n/8 n/8 n/8 n/8 n/O n/8 n/O n/a n/O nto K1 + MSP S51.10 n/8 S1.55 S0.40 $5.07 162,93 n/8 n/8 30.00% 88.31X 32.14% nl n/8 0.86 n/a n/8 n/a n/a "'" n/a n/a n/8 n/a n/8 n/8 nl R R S21.98 S558.00 $3.89 $0.50 $8.42 sw.. 15 S3.81 45.25X 18.51X 100.00% 19.71X 68.52 2.28 0.97 36.22 1.15 0.28 1.49 0.60 0.85 19.51 19.34 0.52 0.74 n/a 0.11 AG $2.73 S447.06 S1.50 S1. 98 S13.55 S134.36 $9.14 67.46% 7.71% 100.00% 7.71% 35.64 3 :45 0.93 30.23 3.05 o.ss 4.82 1.22 1.29 13.02 49.57 0.40 0.42 n/a 0.09 Total less MSP S75.52 S289.01 $1.88 S0.44 S82, 86 S2.14 25.95% 92.09% 27.71X 55.74 3.76 0.88 34.94 2.49 0.70 1 .29 .2.35 4.39 37.56 30.93 0.95 1.77 n/a n/a Systerit Total S75.81 n/0 S1.88 S0.44 ss.aa $82.80 nt n/a 25.91X 92.12% 27 .6SX n/8 n/a o.ss nta n/a n/a n/a N nt n/a nt nt nta nt n/a

PAGE 76

VI .... TABLE III-A H IIETROOADE lW$1T ACEIIC't 19M f If I C I EIICT llf.lSURES Tot a l Syot Mil ltllP "'. *' RR /oJ; Len P tota l COST EFIICIENCT ep.tatlng Expense Per Cepfte $ 50.24 SO.I54 SSI. 08 s 2o .:sa SZ. SI sn.12 sn.96 Opor. Expense Per Peel< Yelllc l o (000) S 230.28 S23.39 S 201.04 $506.26 S418.154 SZ76.57 S 246.l0 Optr .. tt 'nst Per Pai11: trip $ 1.74 $2.87 $ 1.75 $3.60 Sl.46 S 2.01 S Z.02 Operottr" exp...:e Pti" Pon: ""' SO.H S 0.24 S0.46 $ 0 46 $ 1.92 S0.48 $0.4 7 Operottng Exp. Per Rov.nu. Nllo $4. 99 S1.68 S4.83 1 7.39 S11.96 S 5.61 SS.4 6 ,.;. 'ii,V....O """' $61.62 $33.19 $60.76 1 218.04 1120.83 $78.67 sn.46 ExP. Pei Revtnu. Mite $1.29 ,. n/o $ 2.87 S8.29 $1.74 n/o ,EXp. pi;. fnt Exp. 25.9S X n/O n/O 38 .87X 69.]0X 31.04X n/O . .. , : OPERATING RATIOS . . . ' Ferebox leeoery 3S.46X 24.26X l5.28X 2J.OOX 8.2JX J1.06X l0.98 X . loell Pe r Optr. Exp. 92.81X 75.74X 92.5lX 100.oox IOO.OOX 9S.06X 94.154X Opentlng RwenJt Pe r Oper. bp. 37.75X 24.26X 37.53X .. . ... Z4.97X 8.23X ll.IBX n .oex VI'HICU .. .. Vthtele Yehfch (000) 53.30 16.91 44.16 69.S8 36 .35 55.4 0 50.79 Vehicl e loun Per Put Vehicle (000) 4.02 0.85 3.57 2.48 3 57 3 .77 ].42 . . a: ...... MlliN Per Vehicle Mllu 0.87 0.82 0.86 0.98 0.96 0.89 0.89 MllH Per Total Vehfct .. (000) 36.&7 1 2.96 33 9 1 39.01 32.10 37.21 ]4.60 Per Total .. (000) 2.99 0.66 2.70 1.32 ] 18 2 .65 2.45 LA8Cllt PRQOVCTIVITY .. Revenue Houu Per EiployH (000) 0.97 n/o nta 0.35 0 .66 0 .81 n/O bvm.Ht Hour Per Oper. (000) 1.4S n/O nl 2 .16 6 36 I.S2 n/o Revet'lt.Ht Hours Per EIJ'loytt (000) 4.22 n/1 n/a 0.73 1.40 2.76 n/1 Rev.,.,.. Per (000) 9.19 No nto 1.00 1.56 4.n n/o Yohfclo Per M01nt. toployoo 34.26 n/1 n(l 21.37 5 4.88 ]1.154 n/o Tottl Vehlcl .. Per Mefnt. 1.41 nto nl o.ss 0.44 1 .04 n/O Tottl Vehtcln Per AlDin. e...,toyeo ).08 nto n/o 0.76 0.49 1.60 n/O .. : :'.: .. ENtRGT Vehicle Miles Gallon ).59 nlo "'' n/o n/O n/O "'' Vthfcle Nile Per r tlowtt-Mr nl n/o nl 0.1 4 0.16 n/O nl

PAGE 77

TAGLE JIIAI8 HETRODAOE TIWIS IT AGENCY TOTAL SYSTEM HI kR AC LES-S MSP TOTAL EfFICIENCY MEASURES X dtqe X ctl1nge X XQqe XC"-< 19841988 1984 1986 1984 1988 1984 COST EFFICIENCY Operating b,pense Per Capit e 3.88X 198.20X 37.01% 32.48X 34.00% lxptN:e Per Peak Vehicl e (000) 14.12% 10.42% u.aox 27.S6X 13.60% Operating E"pense Per Pus. Trip J1.44X .70% .96X 35. 18X 35.6-IX Op&ratlns Expenstt Per Put. Mite 54.38X .67% .98% 41.34% 39,84% Operating Exp. Per Ravonue M1le 21.46% .3SX S.S1X 22.42X 19.2SX Operatil'lf EJrp. Per Nour 18.28X S6.2SX .S6X 34.27% 32.21% H.alntenanc txp. '*" JU lo 4.S7X l.81X .... 36.93% 33.17% tt/t Maintenenc Exp. Per Operating Exp. ,91X 126.6\X 15.7SX a.rax tt/t .. OPERATJHQ RATIOS Farebox Recovery .44X 267.70X 173.58X .86X .09X Loe.t lteverut Per Oper. Exp. 6.86% o.oox o.oox 7.44X 7.111% Operatint hvenue Per Oper. 1,34% 217.10% 173.58% .30X 1.60X VEHICLE-UTILIZATION .. Vthfete Hites Per Peok Vthiele (000) S.IOX 278.16X 164.98X . 2.6alt S.asx Vehicle Kourt Peak Vehicle <000) 1.72% 169.90% 167.14X O.ll'X P.m Revenue MHH Per Vehicle "fle s .99X .53 1.79% 1.48X I.ISX Revenue Kftes Per Tottl V ehicles (000) o.zox 226.14X 160.24X 5.91X ,95X Revenue Hourt Por Tottt V thleles (000> 2.88X 121.02% 170.43X .44X .66% LAtqR PRODUCTIVITY Per Emp,loye-e ((100) 6.35X 441.31 X 286.39!: 6.66X nta Revenue Hours Per Optr. h1ployee (000> 1.16X 567.78% 224.S\X 11.84% nta Revenuo Hours Per Mefnt. Enploye t (000) 32.26% 276. 78X 368.27% 6.11X "'' Revenue Hours Per Admin. Emptoyet (000) .09X 609.91 X 210.32% .60X tt/a Vehicle Mllu Per Klint. (000) 30.10% 464.S6X J58.84X "tt/t Passenger Trips Per Eq:ltoyee-(000) 4.29% 916.61X 231.9JX 5.94X .,, Total vthtctas Per M rnt. mplov 28.56% 70.47% 73.16% 9.89% nlo Tote\ Vehicles Per Admin. ,42X 221.20% 14.7SX S.35X nit ENERGY UTILIZATION Vehicle M l tea Per Gtl ton 14.19!: "'' "'' "'' tt/t Vehicle Miles Per nlo ISS,26X 9\.asx "'' nto

PAGE 78

eommen t siModificati o ns
PAGE 79

1985-1987 total capital expenses were changed. to reflect corrected numbers supplied by agency. The revised numbers are provi4ed below. From To 1985 $102,302,700 $123,718,150 . 1986 $35,875,600 $47,269,790 1987 $46,808,900 $46,898,700 1986 average speed (rapid rail) was significantly higher thll!l years. The agency reported that 1986 was the first full year of service, and. the average speed (31 mph) was very close to the planned average speed (30 mph). 1984 and 1985 average speed was lower due ; to such factors as the iritroduction of service in phases, excessive deadheading, equipment testing, and waiting times. . . 1987 passenge r nules for purchased motor bus arid automaied guideway were reported as questionable in federal Section 15 report The agency provided t he following numbers . . Purchased 1 ,289,990 Automated Guideway 2,487,000 1987 tota:i operating expense (all modes) and total m3intenance expense (motor bus, rapid rail; and automated guideway) were changed to reflect corre c ted numbers supplied by agency. The revised numbers are provided below Operating Expense Expense From To From To $91,483,500 $91,584,040 $27,628,020 $28,271,390 Rapid Rail $36,827,800 $29,622,!)90 $15,578,160 .. . $17,928,700 Automated Guideway $ 8,303,500 $ 4,917,630 $ 6,310,6 $ 3,317,560 . ' .. 1988 for maximum service and vehic l es in maxiniuservi<;e (I,Y:ot()rbus purc\lased) were not available in the Section 15 report TJ mimber of vehicles available was 71 while the irumber of vehicles operated w 66. These were provided by the agency.. : .

PAGE 80

1988 passenger trips vehicle miles, revenue miles, vehicle hours, and revenue hours (motor bus purchased) were not available in the Section 15 report The agency provided the following numbers. From To Passenger Trips N/A 537,570 . Vehicle Miles N/A 1,116,360 Revenue Miles N/A 919,820 Vehicle Hours N/A 56,1 4 0 Revenue Hours N/A 46,510 1988 total operating expense (motorbus) was broken down into motorbus and motorbus purchased to r eflect numbers supplied by agency. The breakdown is provided below. Motorbus Operating Expense Purchased Motorbus Ope r ating Expense TOTAL $92,342,760 s 1,543,730 $93,886 490 1988 employee classification (motorbus, r apid rail, and automated guideway) were all changed to reflect corrected numbers supplied by agency. The revised numbers are provided below. Total Transportation Maintenance Administrative Employees Operating Employees Employees Employees From To From To From To From To Motorbus 1,795 1 553 1,215. 1 1,035 410.3 355 169.6 163 Rapid Rail 563 487 96.5 79.6 273.3 236.4 193.2 171 Guideway 665 57. 6 6.9 6 31.4 27.2 28.2 24.4 . 1988 tothl energy consumed (au t omaied guideway) was Changed from 4,210,700 to 2,477,900 kilowatt hours of propulsion power to reflect corrected number supplied by agency. 58

PAGE 81

. METRODADE-TRANSITAGENCY Performance Indicators ...,,. .. 1.00 ... 1.86 1.80 1.76 1.70 .. a. 71.6 .... . FIGURE UI-At County I i i i l I I I L i :-.i l i l . I I I I ' i ,... FIGURE lli-A2 Passenger Trips I I ' I 1087 I I i + I/ I""" I I i i 1088 eu i I I 64D .... MUi loM 30 .. 10&6 10&0 .... FIGURE IU-A3 Vehicle Mllea and Rewnue .. I I I l I l --I ---' -. 22 20 10&4 -.. ----..... . . .. .. . . :.1 ___ ... --I . I .... ... .... -YehlcleMIIM ..._. ..... . : loeB .. -1088 59.

PAGE 82

60 METRO-DADE TRANSIT AGENCY Mil ... $160 Performance Indicators FIGURE III A4 Total Operating Expense i f I T .. l .....---b---. . .. --. /" t I "----= ( .... -.$120 $10& v 1084 Wllllo ... $42 ... ... ... r j ' I I ; l FIGURE UIA5 Passenger Fare Revenues t I I j ' I I i l 1 / i ... 132 ... ..... _./"'I I . v I 1086 2,600 /! ,... FIGURE III-A6 Total Employees I ......... 1087 i I "t 1088 / / 1088 2,300 I I I I v 2.100 2.000 .... I r I I I I I '

PAGE 83

METRO-DADE TRANSIT AGENCY Perl'orma nce Indicators FIGURE IU-A 7 Vohlclle Available and VahlciN Operated For Maximum Service 'INA 1IM6 ... .., 1084 61

PAGE 84

.. 62 M ET R O-D ADE T RAN SIT AGENCY Effectiveness Measures FIGURE 11-118 Vehicle M llea Pet Capita II I I I l ---1 / / i / ,. ... .. I I I i I l ... ... 1087 FIGURE DI-ASI Passenger Trlpa Per RIMinue M ile I I J. I ,)---1 \ / """ / I I \ 2.7 ... ... ,... 1 v- I .... I I l I r I I \ J I I ..... -I I I l I ' FIGURE III-A10 Average Age o f Fleet I I I I I I I l .. ,.., \ \ . ..........

PAGE 85

tRANSIT AGENCY Effectiveness Measures FIGURE ID-A11 Rewnue Mllee Between Accidents 18.000 I I I I I I I I 18.000 I I I l 1+ ,000 12,000 v 10.000 1864 0 ,000 a.ooo 7,000 e.ooo ..... 4.000 3,000 2.000 1.000 -I I I I I i FIGURE 1R-A12 Revenue Miles Between Roadcalls ' I i ; I ' l I I I I I ./ I I ./ ..J-.--' I ' I 1086 1888 mr 1088 1088 . 63

PAGE 86

64 METRO-DADE TRANSIT AGENCY Efficiency Measures FIGURE IUA13 Operating Expenae Per Capita 110.00 I i I ; -' / I I /1 l I ! I / ; ; I ' ll'4.00 111&00 112.00 118.00 -; I I j i I ... 10117 1088 FIGURE 10-A 14 Operating Expense Per Passenger Trip 12.20 11.1 0 11.80 / 11.40 .... I I I /1 I i i i I l I l I_....-/ ___._.... I I I I I I I ' I i ; 1811 1087 FIGURE Ul-A 15 Operating Expense Per Rawnue M ile 18.&0 v ...... 14.1 0 ...... .... ! I y I J I ... I ; I I /I .............._ I I I I t I -1087 1088 1088

PAGE 87

METRO-DADE TRANSIT AGENCY Efficiency Measures FIGURE Ill A 16 Maintenance Expense Per Revenue Mile $2.20 $2.00 $1.80 $ 1.&0 $1.40 v $1.20 ... .,,. 1'\ i A l ; i / I I I I I ' I / _/( I i I I I .. .. -1087 FIGURE IIIA17 Farebox Recowry Rallo I I """ ..... ./ I 27S I l "' II I I .. ,. ... 1087 FIGURE III-A18 Vehicle Milos Per Peak Vehicle 67,000 I I I / !"" I / 17 I v I I I 6$,000 ...... 64,000 63,000 60,000 ,. .. 1M& 1087 . 65

PAGE 88

66 METRO-DADE TRANSIT AGENCY Efficiency Measures FIGURE UIA 19 R
PAGE 89

B. BROWARD TRANSIT DMSJON Sy.stem -PronJe The Broward Count)' Mass Transit Division is a divisio . Services Department. The service area covered by the North Dade County (North Miami Beach, Carol City), an . Raton). The Transi_t Division governed by the Bo1 Broward County, which is comvrised of sev_ en elected d currently provides fixed-route motorbus service as well a as social service which provides dooH elderly and baneratj,tig )n J.!m.ulirY. . . ':'. . . . Tables m-Bl through 1_!1Bi the tabu Figures ill-Bl through ID-B20 graphically pre: Digitization note: Original page poor quality

PAGE 90

0\ 00 TABt.E lliB1 SROWARO TRANSIT DIVISION TRANSIT SYSTEM DATA X Change 1984 1985 1986 1987 1 988 1984 ,EitfORPUHCE 1NOICAJORS County Population COOO> 1,100.80 1,124.10 1,149.20 1 181.00 1 ,213 70 1 0.26% Passtf'IQe r Trips (000> 13, 288. 1 0 17,301 4 0 17,757 .50 12,145. 90 13 797.65 3.83% Paaunge.r Miles (000) 72,755.90 84,265 00 78,991.40 61.379.10 3 .12% Miles CQOD> 7 f 573 30 8,192. 70 9 102.90 9,584.20 9,618.71 27.01% Revenue-M l Its (000) 6,n1.1o 7,437.70 &,37S.60 8,875.80 8 ,910.75 31.59% Vehicle Houra <000) 516.60 549.20 626 30 658.40 654.25 26.65X Revenue tiOUf'a. (000) 468.70 519.90 609.90 640.70 637.11 35.93% lll:oute "llet 739.20 769 00 651. 00 567.90 609.25 .58X .. Total Operating (000) 1 18,9 1 9 60 122,235.60 S25,097.00 S27,261.40 131,943 .00 68 .84% Total Operating h:pense (000 of 19&4 S) 118,919.60 S 2 1,279 .<7 sn, 153. 19 S24,672.10 S27,868.32 47 .30% Total Melntenance Ellf)ense (000 ) S4,l89.35 15,603 37 S6, 123.67 S6,624.52 17,028.35 60 12X Total Exp. ( 000 of 1984 S) S4 389.35 S5,362.43 SS,649.38 15,995.3 2 S6 131.81 39. 70X Total Cepltel Expent4 (00 0 ) S\1,060.00 $2,905. <0 12,749.30 S6,492.40 S7,066.20 l6.1tX Total loc:al Reverve (000> S13,920.26 S18, 1S1.S9 S20,742.24 SlS,111.31 S26,9S4.92 93.64X Operat lng Revenue (000) 14,555.72 S4,831.39 SS, 331.54 S6,7Z2.22 S7,147 .31 56 .89% Fere (0 00) S4, 107.94 S4,,02.44 S4,798 .l9 S6,100.34 S6 4S4 .48 57. 1ZX Tout 479.50 516.60 596 70 622 80 6Z3.20 29 .97% Trensportetlon Operating Empl0t*t 345.20 369.80 400 .ZO 4, 440.10 27.49% M tlntcnanc:e [q)\oye-es 109.70 1Z0.50 136.90 146.90 143 60 30.90X Adalntstrattve Z4.60 Z6.30 59.60 4Z.50 39 50 60.57% Vehlclu A '!'81leble for Maxinaa Service 198.00 198.00 198.00 2Z3.00 209.00 S .S6X Veh fctet: Ope-re ted fn HIJ(IIIUit Service 125.00 133.00 147.00 154.00 132 00 5.60% Spare l:atfo 58.40% 48.87% 34.69% 44.81X S 8.33X n/O Total Gat tons Consl.lhed (000) Z,246.20 2,410 80 2,603.20 2,848. 70 3,585. 10 S9 .61X

PAGE 91

. .. .. TAILE 1 rl 8ROIL\It0 lWISIT OJ VISION EIIECTJVENESS X 19M 1985 1986 1987 1988 1984 1988 SERVJeE SUPPlY Ve't!fcle ,.flu Per_ CAP.It 6.88 7.29 7.92 a. 1 2 7.93 15 .19X ... . . -:J; SlRVJCE . Trtps Per toplte 1Z.07 15.39 15.45 10.28 11.37 .82% Pest. Trips ,_r Jtfle 1.96 Z.33 Z.1Z 1.37 .55 ZI.09X P,i,:. flour 28.35 n.zs 29.1Z 18.96 21.66 Z3.61X . . .. . . . ot SERVICE : Speed (R.M./R.H ) 14.45 14.31 13.73 13.85 n.99 .ZOX A vtra Age of 'leet (fn ye1rt) 4.20 5.20 6.20 6.40 6.80 61.90% N....,_r of Aectdentt 311.00 490,00 577.00 5 64.00 455.00 ss.9sx Totel loedeallt 6,555.00 4,&t7.00 5,049.00 4.897.00 .2'9X .. lte:veftj. Miles 8etwttn Accidenta (000) 21.77 IS. 18 14.52 15.74 18.37 15.62% Ml tes letwttn Roadc:allt (000) 1.03 2.15 1.74 1.76 1.82 76.14% f . ... :: . AVA!\A,, IllTY ' ; Reve,.. Mf lu Per oute Mile !000) 9.16 9.67 12.87 15.63 14.63 59.66% H I . . ... ... . ..

PAGE 92

c:l EffiCIENCY MEASURES C0$1 EmCIEMCY 0ptr11tlng bpensePer Capite Operotlno Exponso Per Put Vtlllcl (000) Operating lxpense Per Pass. Trtp Op. Ell:p. Per Pan. Kf.le Oper11tlng Per Revenue Mfle Operat I I'll EJCP. Per Rewnue KourMafnttr'oltet Exp. hr ltvtnUt M l lt ... fntenenr:e fxp. Ptr Operating bp. OPERATING RATIOS Farebox Rt(:cwery Loeal Rtvww.Je' Per Oper. Exp. Operetlng R..,.ti'YJe Per Optr. bp. YEN I cu: UfllllA Tl 011 Miles Per Peek Vehicle (000) Vehlcta Nourt Per Peak Vthfcle (000) Reveru Mllet Per Vehicle Mllet Mtlet Per total Vthlcl., (000) Rovenut Moure Per Tot1l Vehfcltt (000> ' .... . : -our! Per &pt oyoo (000) Mourt Per' Dper. r,.toye (000) tlour_.P,r Ma.fnt. E.., loyft (000) ReYefQ Houra Ptr Aditn. (000) vthtclt. Miltt Per Malnt. Employee (000) Tripe Ptr Eq>loyu (000) TOtfl Per Mtfnt. Per E.ployee EIIECGT UTilllATIDII Vtllltlt Mil .. Per Gttlon . . . ... .. fABLE 11183 BROWARO OIVlSION 1984 S 17.19 S151.36 St .42 S0.26 S2.79 S40.37 S0.6S l3.20X 21. 71l 73,58% Z4.08X 60.59 4.13 0.89 34.20 2.37 0.98 1.36 4.27 19.05 69,04 27.71 1.80 8.os 3.37 1985 S 19.78 S167.18 St .29 $0.26 S2.99 S42.77 S0.75 25.20% 19.80X 81.6JX 21. 73X 61.60 4. 13 0.91 37.56 2.63 1.01 1.41 4.31 19.77 67.99 33.49 1.64 7.53 3.37 1986 S21. 84 Sl70,l'J S1.41 S0.32 Sl.OO S4 1.15 SO.l'J 24.40% 19,12X 82,651 21.241 61.92 4.26 0.92 42.30 3.08 1.02 1.52 4.46 10.23 66.49 29.76 1.45 3.32 3.50 1987 Sll.08 Stn .02 S2.24 SO. S3.07 S42.55 S0.75 24.30% 22.381 92.331 24.-62.24 4.28 0.93 39.80 2.87 1.03 1.48 4.36 15.08 65.24 19.50 1.52 5.Z5 3.36 X Chnae 19M 1984 S 26.32 S241.99 S2.32 S0,43 SJ.58 S $0.14 S0.79 22.00l 20.21% 84 .38% 22.38% 72.87 4.96 0.93 42.64 3.05 1.02 1.45 4.44 16.13 66.98 22.14 1.46 5.29 2.M 53.131 59.MI 62.601 63.721 28.311 24.211 21. 68lt l6X .941 14.69X .081 20.27% 19.93 1 3.61% 24.66% 28.78X 4.S9X 6.621 3.841 .34l .97% Zo.11X .361 .261 .421

PAGE 93

Comments/Modifications 1984-1986 vehicles available for service equal vehicles operated in maximum service. The agency provided revised numbers for vehicles operated in maximum service. The numbers for vehicles available for maximum service were correct. Changes are provided below. 1984 1985 1986 From 198 198 198 I2 125 133 147 1984-1988 passenger trips and passenger miles fluctuate dramatically. The agency reportS that possible eJq>lanations include sampling error and seasonal fluctuation during the time the surveys were completed. The number of administrative employees from 1984-1988 fluctuates dramatically. The agency reports that marketing staff was counted as transponation support staff prior to 1986. Beginning in 1986, marketing employees were reclassified as administrative staff. This reclassification contributed to a significant increase in the number of administrative employees. 1987-1988 vehicle miles increased while vehicle hours fell. Agency indicates a possible explanation is more efficient scheduling and combining of ro)ltes. ,; .. 71

PAGE 94

72 BROWARD TRANSIT DIVISION Perfonnance Indicators ...... 1.2& 1.22 1.11 -1.11 -I : : I ' I k:::::1 1 1 3 1.10 1.07 ..... ,. .. .... 17 .. 1& -... .. i 10 .. I ,_ .... AGURE 111-81 County Population I . ' . ::::::? I I ..---( ; I ; I I I 1081 FIGURE 111-82 Passenger Trips "* 1087 FIGURE 111-83 -1088 .. Vehicle M iles and Reveooe M iles W IIJoM 1.7 -----. i i !./ i .. I I ... L7 8.2 7 7 7.2 8 .7 .. f I . .. .. 1M4 I -I /j ... I t ----! .--'" I . I I I I Y-J'k:te .._ ................ Mia.

PAGE 95

BROWARD TRAN SIT D IVISION Perfonna n ce Indi c ator s FIGURE JII-B4 Total Opera t ing Expense i i i / --v ' I Actual Ex HAt lnfl.&tio""'AdJuate d .. FIGURE UI-B5 Passenger Fare Revenues ---+-----f-,--1 $6.0 -----1---!_ L I __ I 800 650 600 v I I I I I ; FIGURE 111-BS Total Employees I 1081 I .............. /1 I y I I I I I I 1 -108 7 ... 1888 73

PAGE 96

74 BROWARD TRANSIT DIVISION Performance Indicators FIGURE 111-87 Vehicles Available and .Vehlclea Operated For Maximum Service ... ---! 160 ---r --:---------+' -.. 12& ... ... tN7 1a&8

PAGE 97

BROWARD TRANSIT DIVISION Effectiveness Measures F IGURE 11188 Vehicle Miles Per Capita 7.6 I I l I 1 l )-; I I / l I y I I 7.8 / ' I 7 2 8.8 10M i I I ' 1085 1087 FIGURE Ul-89 Passenger TripS Per Re..enue Mne J.. I i .. / I '-....._ I 2 3 2.1 v 1.0 1.7 1.6 ... ... ..... \ I I \ I I I i \ i 'Y" ' ..... 1087 FIGURE 111810 A..erage AJJe of Fleet I l I I I I I / /I I I I 1088 ___..-.... 1988 75

PAGE 98

76 BROWARD TRANSIT DIVISION Measures FIGURE ID-811 Rewnue Mllea Between Accidents 33.000 ' I I I ' I ; ' ' 27.000 21.000 ---115,000 o.ooo 3,000 .... I . 1085 ' -. . I I FIGURE 111-812 i ---I l ' : I I 1087 Rewnue Miles B etwee n Roadcalls a.ooo 7,000 -&.ooo -3,000 2,000 1,000 -_:_......-0 ,... I ; I I ' i ' ' ' I i l i I l ' ; I ,..., 111187 1088 -1088

PAGE 99

' BROWARD TRANSIT DIVISION Efficiency Measures FIGURE I B-813 ()peratln'g Expense Per Capita $28.80 124.&0 I I / I I j/ I I I t ' I % I r I v i I I 1 22.&0 $24.80 1 18.80 S16.80 .... .... 1$87 1888 $ 2.60 1 2.20 $1.80 $ 1.30 $ 1.00 1034 $4.00 113.70 13.10 FIGURE 111-814 Operating Expense Per Passenger T rip I l I l / I I I ,/ : y ... I I : I I .... 11188 1888 AGURE 111-815 Operating Expense Per Rewnue Mile i I I I I I I I / I I / d t:z.ao ___.;-, I I $ 2.60 18&4 ..... ,,, ... . 1187 1988 77

PAGE 100

78 BROWARD TRANSIT DIVISION Efficiency Measures FiGURE 111 816 Maintenance Expense Per Revenue Mile 11.00 ...... $0.80 &0. 7 0 v $0.00 SO .GO SOAO 11184 .... .... ' i I I I : I ' ' <" I I ' I 1 I i ' I I .... 11167 AQUAE IU-817 F arebox Recove r y Ratio I ' I i i I i ; r----.. / I -' .... .... ... 74,000 71,000 00,000 86,000 12,000 .. ,000 .... . -' ! I : I I I i I ' ' .... 1087 FIQURE -11118 Vehicle Miles Per Peak Vehicle I ' ' i / I I ! I i I I I I I ; I ' I I I v i I i I ' .... ....

PAGE 101

. BROWARD TRANSIT DIVISION 1,200 1,1)00 000 ..., 1-Emei ency M e a sures fiGURE IU-B19 Rewnue Hour Per E mploye e i I ' : I I I i I I I ' l I I I I I I I I I .... 1081 FIGURE Uf-B20 Passenger Tripe Per Employee .... 20,000 -t_ -"-1 _-:__--\------t\1--l. 22,000 --r b 18 .000 1$84 79

PAGE 102

80

PAGE 103

C. JACKSONVILLE TRANSPORTATION AUTHORITY . Profile . Jacksonville Transportation Authority is an independent authority that provides transportation services in Duval County. This includes fixed-route motorb u s s ervices, demand-response s_ervices, and, most recently, the first phase o f the Automated Skyway Express (operational June 1989). The second phaSe of the guideway system is scheduled for completion in 1995. The Authority is governed by a Board of Directors comprised o f seven members: three are appointed by the Governor of Florida; three are appointed by the Mayor of Jacksonville; and th e Florida Department of Transportation Region Secretary is automatically appointed . . 0 . The current fare structure for Jacksonville Transportation Authority is as follows: adult fare s 0.60 senior citizens Free youths $ 0.47 weekly pass $10 .00 . Providing free service to senior citizens did not become a part of fare pollcy until 1989 and is projected to r esult in lost reve n ue of app r oximately $191, 000 annually. The system reports that roadcalls are defined in. the following manner: "the actual number of service d i sruptions requiring t h e aSsistance of a mecha ni c to either make repairs to a vehicle on the street or tow the bus into the garage. In addition, accidents a r e defined as "the actu a l number of accidents i n volving personal bodily injury and/or property damag e. .. In 1984 Jacksonville underwent a major route ,restructuring, the purpose of which was to increase the speed of servic e s. Despite an intense nWketing and education campaign it is believed that the route restruciuring played a role in the decline of system ridership . ; ;,. . . . Tables ill-Cl thi'o u g)l Ili-C3 presen( the tabular_: .data ; for J acksonyille -r:ransportation Authority and Figu re5 ni-C20 graphically : preSent selected indicator s and measures. .. . : " 81

PAGE 104

TA8lE ltiCt JACKSONVIlLE TRANSPORTATION AUTHORITY TRANSIT SYSTEM DATA X C:l'!ange 198' 1985 1986 1987 1988 1984 PERFORMANCE county Population < 0 001 605.70 624.10 645.70 664. tO 677.00 11. T7X Passenger Trtps (000) 10,053.50 9,196.20 8,557.40 8,50t.50 8,036.92 0.06% Passt nsr Mttos COOO> 52,434.22 47,963.33 44,631.33 44,339.78 4t,916.10 .06% Vehlele Miles (000) 5,851. tO 5,491.20 5,548.70 5,756. to 6,0S6.62 3.51% Mf lea (000) 5,759.70 5,392.80 5,456.00 5,670.30 5,964.02 3.55% Vehicle Hours (000) 449.60 438.10 439.40 439.40 443 80 .29% Revenue Hours COOD> 429.20 420.30 421.90 421.90 422 50 .56% Route Mil'" 1,033.00 t,033.00 1,117.60 1 117.60 1,117.60 8.19% Total OperatlnQ (000) 113,594.90 113,987.50 113,162.90 114,289 90 114,642.50 7.71% Tout fli>Oretlng Exponu (00 0 of 1911' I) 113,594.90 113,386.04 lt2,696.94 S12,932.64 112,774.69 .03% Total Nllntenanc:e (000) JZ,963.69 13,468.90 13,234.28 13,315.26 13,376.97 13.94% To.Ul eXp. (000 of 1984 S) : 12,963.69 13,319.7' S2, 983.78 $ 3,000.37 .59% Tota l : Capital ExpenH (000> S3,201.30 1190.50 16,149.00 110,642.40 $16,821.28 425.45% total LOC11 (01).(1) 110,142.61 110,744.11 $10,481 60 $12,060.08 112,751.95 : 25.73% Revenue cooo> 16,408.64 15,811.28 15. 168.65 15,244 .1 5 S-',629.75 . 76% Passtna8r Fere Reveruea (000) 15,852.52 SS,230.15 $4,801.33 14,788.78 14,409.!2 . .66% ..... . Tot'l Eq>loyus . 369.00 377.30 367.20 368.90 374 60 1.52% Trentportation Oper6tlng fq:>loyHs 263.80 249 70 249.40 247 .70 252.20 .40% . fq>toyect 85.50 87.90 80.70 84.90 85.00 .58% A/1 Total Gat lont Constaed (000) 1 ,487.10 1,675.90 1,501.00 1,560.60 1,617,12 8.74%

PAGE 105

TABLE JACK.SOKVIt.LE lRANSPOJtlATION AUfHORlT'f EFFECTIVENESS >EJ
PAGE 106

TABL E lliC 3 JACKSONV ILLE TRANSPORTATION A U THORITY E f fiCIEN C Y X Chenge 1 984 1985 1986 19 87 1 9 88 1984 COST EFFICIENCY Operating Expens e Per Cepite S22 .44 S 22.41 121.31 121.52 1 21.63 .64X Operating ExptNe Pe r Pee k Vthlcle ( 000) 1 77.24 1 92 63 176. 89 SU.61 $88.74 14.89X Operating Expem,e Per P oss. t r i p S1.35 11.52 S1.61 11.68 S1.82 34 73 X Op. E x p. Per Pass. Mile 10.26 10. 29 $ 0 .31 $0.32 10.35 34.73 X ()ptt etfno Exp. P e r R everue Mile S2.36 12 59 12.52 1 2 52 12.4<1 4 .021: Operating Exp Pe r Hour S31.67 S 3 3 28 S32. 62 $3 3 .87 S34.66 9 .41X M atntenene e Per lle 10 .51 $0.64 $ 0 59 $0.58 $ 0 57 10.04X MafnteNnC e Exp. Per Operating Exp. 2 1.80X 24. 80 X 23.5 0 X Z 3 20 X 23.06X 5 .79X OPERATING RATIOS F arebox R ecovery 43 .05X 37.39X 34.89X 33 .51X 30.11X :W.OSX . loca l Rever..te Per O ptr. Exp. 74.61X 76 .81X 76.16X 84.40% 87.09X 1 6 .73X Opere ttng Revenu. Per Oper Exp 47 .14X 41.55X 37 .55X 36 .70X 31.62X .93X VEHICL E UTILIZATION Vehicle Miles P e r Vehicle ( 0 00) 33. 24 36.37 3 1 00 34.89 36.71 10. 4 1 1 Vehfcte Hourt P e r Peek Vehicle ( 000) 2 .55 2.90 2 45 2.66 2.69 5.m Revenue Miles Per Vehicle M f l e a 0 98 0.9 8 0 98 0.99 0 98 0.03X Rev....,. M Uee Pe r Total Vehfeles (000) 34.00 28.53 28.87 32.78 35 00 16.9SX R evenue Moure Per Total Vt'hfctea ( 0 00) 2.24 2 22 2 .23 2.44 2 4 9 11. 18X LABOR R e venue Koura Per Elll)loyte (000 ) 1.16 1 .11 1.15 1.14 1 13 3.03X R evenue Per Oper. E111Jl o yee (00 0 ) 1.63 1 .68 1 69 1 .70 1 68 2.97X Revenue H ourt Per M atnt. Employee (0 00) 5 02 4.78 5.23 4.97 4 9 7 0.98X Reverue Mour s P e r A chin Ell'ployee COOO> 2 1.79 10 5 9 11.37 11.62 11. 3 0 4 8.15X Vehic l e M i les Pe r Meint. E mptoy .. (000) 68 43 62.47 68.76 67 8 0 7 1.25 4 .12X Paueng.er TrfP.S Per hployee C OOO> 27.25 24.37 23.3 0 2 3 .05 2 1 .45 21.25X Tota l V ahtcl e t Per Halnt. Employee 2.25 2 1 5 2 .34 2 .04 2.00 .94% t otal V ehic les Per Admin. Employee 9 .75 4.76 5 0 9 4 77 4.55 53.36X ENERGY UTILIZATIDH Vehicl e Mtles P e r G al lon 3 .93 3 28 3.70 3.69 3.75 .81X

PAGE 107

Comments/Modifications (,IXTAl Revenue hours for 1984 were changed from 400,200 hours to. 429,200 hours to reflect updated number provided by agency. The 1984 employment breakdown is inconsistent with tbe following years. The agency reports that several employees were reassigned from transportation operations to administration in 1985 as a result o f anintemal reorganization. The 1984-1988 passenger trips reported by the agency are based on actual internal historical data and are different from that reported in previous Section 15 reports Changes are provided below From To 1984 13,603,200 10,053,500 1985 15,604,500 9,196,200 1986 8,030,700 8,557,400 1987 5 455,800 8 501,500 1988 3,202,110 8,036,920 The 1984-1988 passenger miles reported by the agency are based on 1988 average trip length (5 216 miles) time s passenger trips for each year. These numbers are also d i fferent from th ose reported previously in Section 15 repo r ts from Ill 1984 44,237,700 52,434,220 1985 91,469,900 47,963,330 1986 Quest ionable . 44,339,780 1987 Questionable 44,339,780 1988 20,297,110 .41,916,100 1985 vehicle miles were changed from 6,491,200 miles to 5,491,200 miles and 1985 revenue miles were changed from 6,392,800 miles to 5,392,800 miles. Both changes were provided by the agency to correct for typographical errors. i . 85

PAGE 108

86 1988 vehicle hours were changed from 439,370 hours to 443,800 hours and 1988 revenue hours were changed from 421,860 hours to 422,500 hours. Both changes were made to reflect updated numbers provided by agency. The number of maintenance employees in 1988 were changed from 105 to 85 to reflect number provided. by agency to correct for a previous typographical error. The revision resulted in total employees changing from 394.6 to 374.6 1988 vehicles available for maximum service were changed from 199 to 170 and vehicles operated in maximum service were changed from 168 to 165. Both changes were made to reflect updated numbers provided by agency

PAGE 109

JACKSONVILLE TRANSPORTATION AUTHORITY Perfonnance Indicators FIGURE DI-C1 County Population : T 730,i j l I I 870t=jl=:=ti ..., r--1 810 j : I I .... J.lllllon. 12 11 1085 10 7 10&4 I I I I ; 1186 .... FIGURE ln-C2 Passenger Trips I I I I I I I I ! I 1 .... FIGURE UI-C3 1087 I I I 1087 Vehide Miles and Revenue MUes 7j N lllioM 1886 1188 4.7 +----1------+-------+-----l 18M G86 1188 1087 . 1oea 87

PAGE 110

88 JACKSONVILLE TRANSPORTATION AUTHORITY Pedonnance Indicators FIGURE MI-C4 Total Operating Expense &21, .... .. ; .. ---=-------... ----;---_:,:===::..:.:_:.:;.;.:.::..:.:==1 i .... 476 375 -275 ... 1116 .... ..7 FIGURE IUC5 Passenger Fare Revenues .... 'li87 1888 I I I I I I l I I FIGURE m-C6 Total Employees I ' 1 I I I -I I I .... l ' I . . : I .... ...

PAGE 111

JACKSONVILLE TRANSPORTATION. AUTHORITY Perfonnance Indicators FIGURE III-C7 Vehicles Available andNehlcJes Operated For Maximum Service I I I I i i I . .. -260 226 200 176 160 126 100 . i -.. _____ -. . ##-. I =-:-:-._I I i I .... 1088 ..., 1988 : 89

PAGE 112

90 JACKSONVILLE TRANSPORTATION AUTHORI1Y EJrecti'I(CJ!ess Measares FIGURE 111-CS Vehicle Mile& Per c:apj1a i i 1 ... "" '\. 1 :_ ____ L I ---1 I I \. . -\."\,---..,\--__ .__:i-...-----1 I ... --' "T t I I ,. .. 2.1 ... .. . ...... ..... 1987 FIGURE UI-C9 Passenger Trips Per Revenue Mile ' \ I I ' I I ...... i ... j i \ -s I I l --' j i I ... -. .. .. .. I FIGURE IUC10 Average Age of Flee1 l I l v I I 7 6 I I I l '\...! ; ... I y I .. ...

PAGE 113

JACKSONVILLE.TRANSPORTATION AUTHORITY Effectiveness M easures F IGURE III-C11 Revenue Miles Bet ween Accidents j I l ' I i 62,000 .48 ,000 . . I l / I I 40,000 ... 000 17 28.000 -2:2.000 .... 8 ,000 7,000 11.000 15,000 4 ,000 3,000 2.000 1 ,000 t".:: 0 .... ' :.......-i I I I I 1985 1088 1987 F IGURE III-C12 Revenue Miles B etween R oadcalls I I i I l I l I I 1 "'-...I _......-, l I L I I I j I I 1886 . 't880 1987 . . ; -1088 1088 91

PAGE 114

92 JACKSONVILLE TRANSPORT ATION A U THORITY E ffici ency M easures $26.00 120.00 121.00 118.00 $17.00 $14.00 -FIGURE IIIC13 Operating Expenae Per Csplta ' ; I i I I I I i l I .... 1$87 .... FIGURE IIIC14 Operating Exp ense Per Passenger Trip 12.30 12.00 1 1 .70 11.40 1 1 .10 10.80 10&4 -; I I ' .... i i I ; I -I ' I I i I i I ' i ..... 108 7 FIGURE III-C15 Operat i ng Ex pen s e Per Reven u e Mile S3.10 IUO v 1 2.20 ..... & 1.80 10&4 i ; I ; I i i I .... I I I I I -I I I I I I i I I I -1887

PAGE 115

. . ,. j JACKSONVILLE TRANSPORTATION AUTHORITY Efficiency .Meas ur es FIGURE. IIIC 1 6 Malnte nance Pe r Mile SO.IIO so.eo 1 I l I I i ; . . I .....+ -I v I I I I \ I i f 1 I i $0.70 $0.80 $0.60 $0.4 0 $0.30 ,. .. .... 1988. 1987 .. F IGURE Ul-017 Fare box' Recovery Rallo I l I ! I ""'! l I I I I I I i ,,.._.......,..,_., __.,J _ 1088 3 ; I l i -41,000 38,000 3 2 ,000 20 ,000 28,000 / ,. .. \ ...... ... ,.., ... FIGURE UIC18 Vehicle Miles Per Peak Vehicle I 1 i I \ I 1 i---t / i I j I 'Y" l I l I l .... ,.., ....

PAGE 116

94 JACKSONVILLE TRANSPORTATION AUTHORITY Efficiency Measures FIGURE III-C19 Revenue Hours Per Employee 1.300 ; ' j i ' 1,200 --r----. 1,100 1,000 000 11184 I I I ' I ' . i j I i l I 1 ' \ 1 N 7 FIGURE III-C20 Passenger T rip s Per Employee I 28,000 N 24,000 I i ' 20,000 18,000 111M ..... I i I I ' I ' i i I ' I i i -I i i 11187 . 1888 --1884

PAGE 117

D. HILLSBOROUGH AREA REGIONAL TRANSIT Hillsborough Area Regional Transit (HART) is an independent authority tbat serves al l of Hillsborough County. Plant City. :HART is governed by a Board of Directors .comprised of ten members, four representing Hillsborough County, three representing the city of Tampa, one representing the city of Temple Terrace, and two representing the state of Florida. HART provides only fixed-r o ute motorbus to the service area indicated above. Contracted services include some vehicle and facility maintenance, janitorial service, and other minor services. The current fare strucrure for HART is as follows: local fare express fare reduced fares (seniors, handicap, srudents) local fare express fare transfers local to local local to express transfers (seniors, handicap, students) local to local local to express 40-ride pass (local trips) 40-ride pass (express trips) $ 0 .75 $1.00 $ 0.35 $ 0.50 Free $ 0.25 Free $ 0 .15 $24.00 $32.00 Senior citizens, the handicapped, and students must have proper identification for reduced fares ]n addition, students are eligible for discounts on school days only. Roadcalls are defined as "any time a mechanic leaves the maintenance facility to make repairs to system vehicle." HART indicates that accidents are strictly defined according to UMT A Section 15 definitions. 95

PAGE 118

From November 1985 to October 1989, HART was in the process of constructing the Marion Street Transit Parkway. Route expansion and refinement has been postponed in anticipation of coordinating any route restructures with the opening of the transit way . Tables III-01 through III-03 present the tabular data for Hillsborough Area Regional TrartSit and Figures III-01 through III-020 graphically present selected indicators and measures. 96

PAGE 119

TABLE IIIDI HILLS8tJROUGH AAEA AEGIOIIAL TIIAMSIT TRANSIT SYSTEM DATA ::C Chqe 1984 198S 1986 1987 1988 19&1-1988 PERFOIIMAMCE INDICATORS CO\I'IIY Populotlon (000) 722 0 0 749.00 71S.30 801.40 825.40 14.32% Pittenger Trips cOOO> 7,933.10 8,781.90 8, 742.70 a,su.so 8,926.71 12.52% Pltten;t:r Niles (000) ,899.80 38,621.70 39,176.40 36,743.50 37,681.02 11 .15X Vehlclt Milts (000) 5,927.60 7,098.00 7,470 .. 40 7,0Z9.90 7,647.07 29.01 1 aewnu. Miles (000) 5,903 .. 40 6,199.80 6,099.50 6,481.00 6,7'6.87 14.29l Vehicle Kours (000) 422.00 462.40 502.40) 502.40 55D.56 30.461 ltcwnut tkiUt't (000) 389.60 410.80 448.90 439.80 495.77 27.251 Route Niles m.1o 772.70 m.60 796.00 79<5.00 3.02l Total Operttng Epenat (000) S10,5D3.40 112,666 .60 Jl3,445.10 $13,602.00 liS, 182.05 "-S4X Totel Operetlng EJ(penao (000 of 1984 S) S10,SD3.40 $12,121.94 S12,403. TS SI2,310,D8 113,245.41 26.11X Totel Helntenence ()lptnSC (000) SZ,153.ZO $2,533.32 S2,648.68 SZ, 706 ,80 12,964.&S 37. TOX Exp. (000 of 1984 S) SZ,153.20 SZ,424.39 SZ,-443.54 S2,449.71 1 2,586.65 20.131 Totl. Cepftel -.pense (000) $9,688.30 S.$,729.70 S10, 724.20 13,309.10 $2,40.07 .78X toto Loco! Reve(W.IO (000) S8,070.80 S9,431.64 st0,463.31 S1T,S35.89 S12,TT3.69 58.27X ... SJ,365.80 $3,949.76 14,176.94 14,094.&0 14,097.45 ZI.74X ,....,..., ,.,.. (000) $2,951.00 $3,443.74 tl,771.82 S3,6S4 .SO $3, 663.40) Z4.14X .. .. ,.. . 372.20 392.80 415.00 Totti 411.00 382.00 2.631 oPeratt,.;. 276.10 289.30 307.00 3oo :oo ZTS.OO .40!1 . n.5o 70.90 69.00 75.00 69.00 .97X Adalnlatrettve Employees 18.60 3Z.60 35.00 40.00 38.00 104.30X ........ ... Vehlclel A 'vtl\8blt tOr Service 167.00 175.00 175.00 174.00 173.00 4.1'9X opmtec( Max:!""' Service 131.00 135 .oo 144.00 144.00 140.00 6.61lC .. Spero lttlo 27.48X 29.631 21.53% zo.m zs.oox nt I ; Tot.ll Gellons (000) 1,629.90 1,561.60 1,957.70 1,946.70 2,0&4.Z4 27.88l :s

PAGE 120

'() CX> TAelE 111 02 HilLSBOROUGH AIE A REGIONAL IRAMSIT EFFECTIVENESS MEASURES X Cll-1984 1985 1986 1987 19M 1934!8 SERVICE MPlY Vehtclt MUtt Ptr 8.21 9.48 9.64 8.77 9.26 12.85% SERVICE. CXIIISUII'TIOII PNttnttr Trips Per Cepha 10.99 11.12 11.28 10.67 IO.IIl 1.57X Pan. Trtpe Per Mile 1.34 1.l7 1 .43 1.32 1.32 1.54% Put. Trlpt Ptr lt'Yei'IJt sour 20.36 2 1. 38 19.4& 19. 18.01 .S7X . CIIJAI.ITY Of SUVICE A vtrOit SP,fOd (t.M./l.H.) 15.15 15.38 13.59 14.74 13.61 0.19% A verett Aa o f Fl*'t (In y ea rs) 5.60 4 .40 4.10 4.1 0 5 .10 .9lX Nu.btr of Accfdenta 259.00 436.00 255.00 259.00 264.00 1 9lX Tottl 4,073.00 4,505. 00 3,363.0 0 2,912 00 2,852.0 0 .98% RttnUt let letween Accidents (000) 22.79 14.68 23.92 25.02 25.56 12.12X Mlltt tween ltoedce t la (000) 1.45 1.42 1.81 2.23 2.37 6l.22X AVAJlAIILITT Revenue Mlltt Per Route "lle (000) 7.64 8.28 7,83 8." 8.48 10.94S

PAGE 121

TABI.l 1 11 0 3 8 1 L lS80lCIJC H AJ..U RfG IOIIAl T IUJf SIT EFFICIEKCY MEASURE S X etl an; 1984 1985 1986 1987 1988 1984988 COST EFFlCIENCT Operating Expense Per C.pl U S14.55 S16.91 S17.l4 S16.97 $ 18.39 26.44X Operating > SW.18 $ 93.83 $93.37 $94.46 $108.44 35.!5X Operating Expense Per Pan. Trip S1.3Z S1.44 S 1.54 S1,59 S 1.70 !8.461\ Op. Exp. Per Peas. Mile $0 .31 SO.ll S0.34 10.37 S0.40 30.04X Oporatlna EKp. Per Reve,.._.e Hill S1.78 S1.98 sz.zo $2.10 S Z.2S ZMTX Operating fxp. r.r Revenue Hour SZ6.96 l30.83 129.95 $]0.93 S 30.6Z 13.59X M tfntenence Exp. Per R tvtnue Mfle S0.36 S0 40 $0.43 S0.42 S0.44 20.48X M atntenanee Exp. Per Operating E11p. Z0.50X zo.oox 19.70X 19.90X 19.53X .74X OPUATIIIG RATIOS Recowry 28. lOX 27. 19X 2 8 .05 X 26.87X 24.13X .12X local ReYe!'IUe Per Oper [J(p. 76.84X 74.461\ 77 ,82 X 84,81 X 84.14X 9.50 X Operatfnt Par Opcr. xp. 32.04% 3 1 1SX 31 07X 3 0.10X 26 :99% .18X VEil I Cl.l UTILI ZATIOII Vehicle I'll lea Pe:r P eek Vehicle (000 ) 4 5.2S 52.58 51.88 48.82 S4.6Z 20.71X Vehicl e H ours P e r Pe ale Vehicle (000) 3.22 3.43 3.49 3.49 3.93 zz.osx Miles Per Y ehtc:l e Mil .. 0.996 0 90 0.8 2 0.9 2 0.88 11.41X Total Ythlc:t u (000 ) 35.35 36. 57 34.85 37.2S 38 .55 9 .06X Revenue Hours Per Total Yehtcltt ( 000) 2.33 2.35 2.57 2.53 2.83 21.431' WOR PltOOUCTI VI TY Revai'Nt Hours Per (000) 1.05 1.05 1 .09 1.06 1.30 23.99% Reverue HoUI"8 Per Oper. bployH (000) 1.41 1.42 1' .46 1.47 1.80 27.761! Revenue Hours Per Mefnt. Enptoyee (000) 5.03 5.79 6.51 5.86 7.19 42.93X Rever-.. Hours Per Adntn. Enploy t e (000) 20 .95 12.60 12.83 ,, .00 13.05 37.71X Vehicle Miles Per "tnt. Employe e (000) 76.49 100.11 108 27 93.73 110.83 44.90X Pes.sqt r Trips Per (000) 21.31 22.36 21.27 20.60 23.37 9.64X Total Vehicles Per Melnt. fmployte 2.15 2.47 2.5 4 2 32 2.54 17.70X Totl Vehicles Per Acb l n Ellt'loyee 8 .98 5.37 5.00 4 35 4.61 .71X EHUGY UfJLJZATIOM V ehicle Pe r Gill on 3.64 3.81 3.82 3 .61 3.67 0.89X :8

PAGE 122

Commenrs/MQ d i lic aliQns < HARD 10 0 P assenger trips and passenger miles from 1985-1987 were update d by agency to correct for previous numbe r s that were reported incorr e ctly. Changes are provided b elow. Passenger Trip s From Th 1985 10,457,000 8,781,900 1 9 8 6 12,219,900 8,742,7 0 0 1 987 12,650 100 8,548,500 Pass e nger Mil es From Th 1985 45,988,800 38,621,700 1986 54,757 900 39 176,400 1987 54,3 7 3,100 36,743,500 1 9 8 7-1988 passenger trip increas e ( 4.4%) is c onsiderably greater than the 19871988 passenger fare in cr e ase (0.2% ) The agency reports that an increase in elderly/handi c apped ridership (reduced fares ) and a decrease in p eak peri o d full fare ridership may parti ally e xplain t his inconsistency

PAGE 123

HILLSBOROUGH AREA REGIONAL TRANSIT Performance Indicators 880 111
PAGE 124

102 HILLSBOROUGH AREA REGIONAL TRANSIT PerfOI"'IJBDCe Indicators ....... 120 117 ... ,, ... "'"""' .... ... FIGURE llt.-04 Total Operating Expense [ I ' i ; I . -. --.. ---... ------____ ;_---.. r f ; --,.., FIGURE 111 Paaaenger Fare ReYenues r I ' ' I ' I I I ' ---- I I I 13.0 S3. 1 v S2.1 ... ... -060 -... ' I i I l l I I I i I i -FIGURE 111 Total Employees l l I ' 1 I ' l i i ,.., i I ............ I .

PAGE 125

HILLSBOROUGH AREA REGIONAL TRANSIT Perfonnance Indicat ors FIGURE Ul-07 Vehicles Available and Vehlclea Operated For Maximum Service 105 -----'-----''----+----1 ao+------T------T------+------4. 1884 1886 1088 1887 t088 Vohide --Yehle .. Operated

PAGE 126

104 HILLSBOROUGH AREA REGIONAL TRANSIT Effectiveness Measures ... ... I F IG URE 111-08 Vehicle Mlle8 Pw Capita I ; ' i I !\ "" ' : ' I I f : L 8 ,.... 1 8 1.2 1 0 ... ,.... 7 I .... i ; I I ' i I I ,... ... FI GURE 111-09 Passenger Trip s Per Revenue Mile i I i ; I I I I ' ............ I i I i I ' ' i I I ' I ... ---; ! ; i I I .... .... ... , ... I i ' I I I I I ' F IGURE 111-010 Average Age of Fle e t I I I i I I I I -I I I I I 1 / I

PAGE 127

H IL L SBOROUGH AREA.REGIONAL TRANSIT Effectivenes s M easures FIGURE 01011 Revenue M iles Between Accidents 35,000 i l I I I 20.000 ' 17,000 1 / l -. 23.000 I I i I I I I I I ' 1 1,000 1885 -FIGURE 111-012 Revenue Miles B etween Roadcalls 8.DOO 7,000 8,000 6.000 4 ,000 3.000 2 ,000 1,000 0 1084 ' I I I I I . I I ; I I I 108 7 1 088 105

PAGE 128

106 HILLSBOROUGH AREA REGIONAL TRANSIT Efficiency Measures FIGURE III-D13 Operating Per Capita 121.00 $13.00 I I 1 I l ; I / l I I ' I --. I I I I ! I I I I $11.00 $17.00 111.00 $11.00 10114 IOU 1087 1088 FIGURE Qi-014 Operating Expense Per Passenger T r i p $2.30 UDO I I I I I I I i l I I I i i I I I i I I I I ; ; I $ 1.10 I1AO $ 1.10 $0.80 ,. ... .... -1087 FIGURE 111015 Operating Expense Per Revenue Mile $2.80 auo l2.20 auo v l1.80 11.00 ..... I t I I I I I I i I I I I I -,.., ....

PAGE 129

HILLSBOROUGH AREA. REGIONAL. TRANSIT Measures FIGURE 111 Maintenance EXpense:Per Revenue Mile 10.70 10.&0 ..... 10.40 $0.30 $0.20 $0.10 34'1' .,,. 221< .. ,. 1084 87.000 61,000 48,000 46,000 ...... / ' I l l l ' ' ' I i i .. -! i l ; i ' : I I i i i "1;$7 FIGURE 111 017 Farebox Recovery Ratio . I I I I I I I ................ l 10&8 I I --""" ! I I I I .... UIB7 .108& FIGURE 111 Vehlole Miles Per Peak Vehicl e I I I / / 1 / I I I I I I 1184 tN6 -1087 107

PAGE 130

108 HILLSBOROUGH AREA REGIONAL TRANSI T E ffici ency Measures FIGURE Ul-019 Revenue Houn Per Employee 1,S6 0 I ' ! i ' I ; I I j l i 1,250 1,150 ------1 0 6 0 000 .... t T ,OOO 23,000 -10.000 -' i / I 1 ..-----. ' I I ' .... FIGURE 111 Passenger Trips Per Employee i I 1 I I I I I I J I ! i ' 1 ' i ; ... 16,000 -----...!--11,000 .... l ... ' .... ' ' .. 7 ....

PAGE 131

E PiNELLAS SUNCOAST TRANSfr AUTHORITY S}stem. Profil e Pinellas Sun c oast Transit Authority (PSTA) is an independent authority created by special . act of the Florida Legislature (Chapter 7(}.907, House Bill No. 5465). PSTA generally serve s Pinellas County with the exception of Kenneth City, Bellair Beach, Bellair Shores, Treasure Island, and St. Petersburg Beach. The service ar e a includes 24 municipalities and all unincorporated areas with no major Central Business District PSTA is governed by a Board of Directors comprised of appoiD,tees fr<;>m the member municipalities who are either elected officials or private citizens PST A provides fixed route niotorbqs services, demand response serVices; and purc)Jased demand-respons; services." . Contracted services include purchased transportation for Gulfport Mini-Bus Service and Trolley Service, janitorial service, lawn maintenance, drive-train rebuilding, painting, electrical parts rebuilding, bus radio maintenance, and bus equipment . maintenance. Since October 1, 1985, when a small fare increase was implemented, the fare structure has been the following: regular fare $0. 60 senior citizens $0. 30 students $0.35 commuter $0.75 HRS base fare $0.60 transfers dime $ 0.10 transfers nickel $0. 05 weekly pass $ 6 25 monthly pass $25.00 The base fare for demand-response service is $1.50 and 50 cents is added for ea c h additional zone that the trip passes through to a maximum of $3.50. PSTA defines a roadcall as "every occurrence of a mechanic being dispatched from th e garage to effect repairs to a vehicle. All reported complaints and defects are counted a chargeable r o adcalls, i.e. hot engines, A/C batt e ries, low oil, steering, etc." Accidents ar . lC

PAGE 132

defined as reported in the American National Standard Method of Recording and Measuring Motor Vehicle Fleet Accident Experience and Passenger Accident Experience. This method defines a motor vehicle fleet accident as "any occurrence involving a fleet motor vehicle that results in death injury, or property damage, unless such fleet vehicle is properly parked. Who was injured, what property was damaged or to what extent, where the accident occurred, or who was responsible is not a factor." On October 1, 1984, PSTA and the St. Petersburg Municipal Transit System merged to form a single county-wide authority. In a separate referenda, Gulfport and South Pasadena also joined PSTA All assets of the municipal system were transferred to PSTA from the city of St. Petersburg As a result of this merger, PSTA began operating out of two separate facilities with its headquarters located in Clearwater and former municipal employees located in leased facilities in St. Petersburg. Ori July 13, 1988, the St. Petersburg Division relocated from the ciiy offices in St. Petersburg to a new maintenance garage and operations center built and owned by PST A. In April 1?89, service was expanded to include 150 additional A.M. and P.M. trips. Also, a new electronic farebox system was installed in the PSTA bus fleet. Tables III-El through III-E3 present the tabular data for Pinellas Suncoast Transit Authority and Figures III-El through III-E20 graphically present selected indicators and measures. ; 110

PAGE 133

.... .... .... ------a SYSTEM OATA PERFORIIANCE INOICATORS County Poputetfon (000) Pesrenstr Trips <000) Pas-stnger Hf\e:s (000) Vehfele Mflu (000) Reve,.,. Miles cOOO> Vehicle Hourt (000) R evenut Hours (000) Aoute Hilt. Totti Operttfnt Expen&e (000) Total Operetfne Expen .. (000 of 1984 S) Total Maintenance Expenst (000) Tofal Ntlntenance Exp . <000 of S) Total.C epftal Expense (000) Total Loal Revenue (000) ape-retfrw lteverue ..... .,..,. flrt (000) . !-: ... ;; Tottl Enployees Tnnaportltfon Operati1'19 Employees A dftfnfatrttve Sployees . I ; .. ; ,; .. . Vehtcln Av-eHabte .for Next .... Setvlce Vehlctu Opereted fn Mu.f.,_. Service Spere Rat f o . Totll GtUons ConsLII!ed <000) . TABLE IJIE1 PIHElW St.IIICOI.ST TIIAMSIT AIITIIOIITY 19S4 1985 1986 783.30 799.90 816.0 0 9,770.40 8,549.30 9,467.10 40,559.00 46,557.30 5,139.50 5,240.60 5,374.40 4,550.60 .4,842.70 4,973.20 407.30 364.30 373.20 355.60 343.50 351.70 678.60 1, 030.40 1,030.40 1 10,601.70 SIO,*.ao S 11,716.80 110,601.70 SI0,508.6J $ 10,809.31 1 1,Z6Z.31 1 1,976.54 S2, 155.89 S1,262.31 11,891.55 11,988.91 12,968.90 S7,78Z.TO 12,661. 20 17,125.48 17, 879.69 19,365.42 S3,230.98 S 3,220.81 S3,523.62 S2,922.58 S2,852.3a <3,179.21 306.40 295.70 349.80 229.70 202.7 0 253,00 48.70 51.80 53.10 28.00 41.20 43.70 141.00 136.00 136.00 103.00 113.00 118.00 36.89X 20.35X 15.25X 1,302.40 1,401.70 1,471.90 XCI>.,.. 1981 1988 1985 828.70 839.90 5.00X 8,745.50 8,313.53 .05X 41,684.30 42,217.41 .57% 5,260.00 5,152.95 1.67% 4,945.80 4,786.26 .17% 360 70 363.85 .12X 340.40 341.64 .54% 1,030.40 1,030.40 o.oox 113,111.1 0 1 1 4,695.76 33.83l 1 11,865 80 112,821.15 22.01X $2,100.89 13,067.Z9 55 .ISle 12,444.36 12,676.02 41.4TX S3,090.60 S4,067.37 .74X S10,862.11 S12,37J.9J 57.04X S3,19J.87 S3,1Z7.76 .119X sz, 973.10 $2,867.04 0.51% 397.70 361.40 n.22X 299.60 257.80 27 .ISle 55.30 61.50 18.73X 42.80 42.10 2.18X 131. 00 128.00 -s.aax 123.00 125.00 1 0.62X 6.50X z.,ox n/0 1,4 2 6.60 1,379.81 .56X

PAGE 134

..... TABLE 111-EZ t;) PINELLAS SUMOOAST TRANSIT AUTHORITY EFFCTIVENlSS MEASURES % Cbqe 1984 1985 1986 1987 1986 1985 SUYIC IU'I'lY Vehtel Mtles P er Ceptt 6.56 6.55 6.59 6.35 6.14 .36% SERVIC! COI!IIN'IION .. ,tnter T rtpf: Pr Ceplu 12.47 11.06 11.60 10 55 9.90 .5U P frfp. Per Rev.nue Hilt 2.1 5 1 90 1.77 1.74 4.9SX Pan. T rtpe ter leverut Maut 27.4! 25.76 26.92 25.69 24.11 .541 CIUALITY OF kii:VlCf Averitt lpefd (l.K./R.H.) 12.80 14.10 14.14 14. 53 14.01 .63% Averett A .11 of fleet ( fn Yttrl) 6.ZO 5 .10 6.70 6.1W a.oo 40.35% Number o f Accidents 211. 00 347.00 342.00 257. 00 216.00 .15% . Tout loedc:el t a 1,180.00 1,221.00 1,372.00 968 00 .97X R.....,.. Miles ktweef'! u.cldtnu COOO> Z1.57 13.96 14.S4 19.24 2Z.16 sa.m t..,..,... Mile. (000) 2.47 4.10 4.07 3.60 4.94 Z0.4!X A V AII..UILITT ltvlfWII Mtlet PH Route Mfl (000) 6.71 4.10 4 80 4.65 .17X

PAGE 135

TAOLE IIH3 PIWElUS TAANSIT AUTHORITY ffffCJEHCY HEASUIES X a...,. 1984 1985 1986 1987 19811 1985 COST ElfiCIEKCT q,eretfno fxpenu Per Cepfte S 13.53 $13.73 S14.36 $ 1 5.82 S17.50 27.46: Operetfng E)pens t Per Petk V ehicle (000) SI02.93 S97.1 8 $99.29 S106.59 1117.57 20.981 OperJ tfng Expense Per P tac Trip 11.09 tl.24 Sl.2.4 S l.50 s1.n 42.46: Op. Xp. Per P ISS-Mite S0.26 so.zo S 0.25 SO.ll S0.35 77.42: Optrttfng Exp. Per k tvtf'M: Milo S2.33 S2.27 S2.36 S2.65 S3.07 35.41l Opent lng EJCp. Per ReYCf'Ne kour S29.81 S31.97 S33.31 S38.52 S43.02 34.56: Mfn ttnlnfi:e Exp. Per Mile so.za so.43 S0.55 S0.64 57.01% Mefnttrllnet E.xp. Per Operating xp. 11.91% 18.0IIX 18.40l 20.60l zo.ar: 15.96l OPERATINO RATIOS farebox R e covery 27.57l 2S.98X 27. 13l 22.68: 19.STX .8PX loct t Rtverue Per Oper. EJIIP. 67.21X 71.76l 79.93l 82.8Sl 64.20l 17 .34X Operotf"' Revenue q>or. El!p. 30.48l 29.33l 30.07l 24.36X 21.Z8X .44l VEHICL E UTILIZATION Vthtclt Mil es Per Peak Vthfete (000> 49.90 46.38 45.5 5 42.76 41.22 .11X Vehicle Kours Per Vthfcle (000) 3.95 3.22 3.16 2.93 2.91 .71X Rovenue Mtles Per Vehicle Miles 0.69 0.92 0 .93 0.94 0.93 0 .52 X Revenue Mtlcs Per Totti Vthlclts (000) 32.27 35.61 36.57 37.75 37.39 5.01X levmJt ttour.a Pe-r Totti (000) 2.52 2.53 2.59 2.60 2.67 5.67l U80l levtf!Ue Hours Pe r (000) I. 16 1.16 1.01 0.66 0.95 la.6ZX Revenue Kour a Pe r Oper. e:mploy .. (000) 1.55 1.69 1.39 1 .14 1.33 .80X RevtnUO Hours Per Kalnt. [trf:!loyee (000) 7.30 6.63 6.62 6 .16 5.56 .23 X RovtnUo Houra Per A<*nfn. Eployee (000) 12. 70 8.34 8.05 7.95 8.11 2.67l Vehicle Miles Per Malnt. Employee (000) 105.53 101.17 101.21 95.12 83.7'9 Pasaqer T r ips Per Eq:>loyee (000) 51.89 29.93 27.06 2 1.99 23.00 .1S Totet Vehicles hr Melnt. e.ployee 2.90 2.63 2.56 2.37 2.08 Total Per Adl ln. 5.04 3.30 3.11 3.06 3.04 -1.m ENUGY UTILIZATION Vchfcte Mfle t Per Gatton 3.95 3.74 3.65 3.69 3.13 O.IIX ... c;

PAGE 136

Comments/Modificalions CPSTAl 114 1985-1988 average trip length is inconsistent. There is no apparent explanation for this fluctuation. . NOTE: The 1984 numbers reflect the sum of numbers for Pinellas Sunooast Transit Authority and the St. Petersburg Municipal Transit System. For this reason, the percent change for aU indicators and measures are calcula:ted from 1985-1988 in order to restrict the effectS of the merger in 1984.

PAGE 137

PINELLAS SUNCOAST.TRANSIT. AUTHORITY Tl000 870 .. o 810 7110 760 720 .... 11 I---10 8 Performance Indicators I I I i . ! i FIGURE 111-1 County P opulation I I l I I . . i I .... 1988 ' I I i I I I .: .. FIGURE ni-E2 Passenger Trips I . I i I I I 1987 I I I I ; I 7 ----I 1 I I ; 8 111 .. 1088 1987 FIGURE III-E3 Vehicle M ili!s "and Revenue Miles Wllllonl e.o u .. I ' . I i . 11188 11188 0 0 ----r------- I 4-5 ... a. ..... I l .. .. 1987 VeNde MIIM . ... .. .. 1

PAGE 138

' 116 P I N ELLAS S UN COAS T TRAN SI T AUTH ORI TY Performance Indicators ........ S20 $17 .,. ... -- .... ....... $<2 $3. 7 .... 12.7 -.... 11.7 .... ... ... 260 .... FIGURE III-E 4 Opefatlng Expense I I I l I I ' I I -I I I I I . i I i I I .. .. . ... .... FIGURE W-ES Pasaenger Fu. Revenues I I I I I i j I ,... I I I I -FIGURE II-E6 Total Elnployeea I I i I I I 1087 I . ... / .J/ I I i 10IS ,...

PAGE 139

PINELLAS SUNCOAST TRANSIT AUTHORITY Perfonnance Indicators FIGURE Ul-E7 Vehicles AvaJiable. and Vehicles Operated Fo r t.!axlmLm Service 160 1 [ 76+-----t ,----+.---+----, +----1---4'---+----1 ,. .. 1086 ,. .. 1087 1088 Maltable --YtNcloe Operated 117

PAGE 140

118 PINELLAS SUNCOAST TRANSIT AUTHORilY Measures 7.3 7.0 0.7 ... 2.1 .... FIGURE Ill-ES Vehicle Miles Per I l i ' l ; I ' l I --. ! I--: I I l I I ' I I .... .... l0&7 FIGURE 111-E9 Passenger Trips Per Revenue Mile I I ' i I j I I ; ' I ' i i I ; -' ' ' I I .... .... l087 FIGURE III-E10 Average Age of Fleet 1'1l&B -. ... i I i I 1 / I I /f f. I .... 11116 ....

PAGE 141

PIN ELLAS SUNCOASt TRANSIT AUTHORITY Effectiveness M easures FIGURE III-E11 Revenue Mnes Between Accidents 33,000...----i,_----j 21.000+----+----i,f-----+1---1 I I ...... t I 16.000 : __ ! ..... 0.000 71>00 8.000 6,000 4,000 3,000 2,000 1.000 0 v .... ... 198$ 1987 .1988 FIGURE IU-E1 2 Revenue Miles Between Roadcalls i I I I I / I I I i I I I -I I ! .... 1987 119 .

PAGE 142

120 PINELLAS SUNCOAST TRANSIT AUTHORITY Elliciency Measures 120.00 $18.00 $18.00 1 1 -4.00 $12.00 & 10.00 -FIGURE 111-E13 ()peratklg Expense Per Capita ' I ' ' I i I ; ---' i 1 i ' l i ; I I .... ..., 1088 FIGURE 111-E14 Operating Expense Per Passenger Trip 12.20 11.80 1 1.80 $1.30 11.00 10.70 10&4 53.10 12JIO 12.20 $1.80 ' ; I t I ' I I __./ I I I I I / i i ' ; I j I .... 1087 1088 FIGURE III-E15 Operating Expense Per Rewnue M ile i I ! l I I I 1 7 I ' I /. I ........... I I I I I I i -""" 1088

PAGE 143

PINELLA S SUNCO AST TRANS I T AUTH O RITY Efficiency Measures FIGURE.UI-E16 Maintenance Expense Per Revenue MUe S0 .76i $().86 $0.66 $0A6 $0.36 17 $0.26 $0.16 108-4 ., 2&" r-26" -6 3,000 I / I l I I I / i I / ; ' I ; I I l ,. .. 1 987 FIGURE IIIE17 Farebox Recovery Rat io I I r i .. j ' I I I I I I ; ---I I I I ' .... 10&7 10&8 FIGURE IIIE 1 8 Vehicle M iles Per .peaf< V e hicle I I l I l I 4 7,000 ... ooo 41,000 3&,000 108-4 f'-..... I I I i I I ............ 1887 1888 121

PAGE 144

122 PINELLAS SUNCOAST TRANSIT AUTHORITY Efficiency Measures FIGURE II I-E19 Rewnue Hours Per Employee t.200,---------c---------, t,toot----'----'' -----:-oo4----'----:---... .-;... .... .... .. .. 11i187 FIGURE III-E20 Passenger Trips Per Employee 1088 "-I 31.000 .= .. 1 j j ; I I I i ' 2'3.000 .... .. -.----! i I .... -

PAGE 145

F. !flU CO UNIT TRANSI T (ORLANDO) System frofile Tri County Transit (TCI') is an independent authority created by interlocal agreement to proVide public transportation services to 0range County (including Orlando, Winter Park, . ...... ... Militland and : others), Seminole Cowil}iS(including Altamonte Springs, Casselberry, and Sanford) and Osceola Countf Tri Coulity Transit's Board of Directors is ccimprised of members appointed by parties involved in tlie interlocal agreement including Oiange County, Seminole County, Osceola County, the City of Orlando, the East Central Regional Plani:Ung Colincil, and the Florida Department of Transportation. T ri County provides fixed:route motorbus services, services, and purchased demand-response . servi ces. . . The current f are structure, :)986, is as follows: . ; : .. . adult cash fare : express routes 10 ride ticket express routes adult cash fare regular routes 10 ride ticket regular ro u tes 20 ride ticket regular routes seniors and handicapped all routes transfers with cash fares transfers with any tickets transfers for seniors and handicapped M e ter E ater (includes parking and shuttle service) $ 1.25 $ 1.00 $0.75 $0,70 $0. 60 $0.30 $ 0 10 Free Free $25.00 In 1988, a change was made in the method of defining roadcalls. Roadcalls are defined as any instance in which "lost time" occurs for a scheduled service. Prior to 1988, a different method was used which often included ro a dcalls that did not result in an interruption of revenue service. For air conditioning repairs were classified as a roadcall and the bus was replaced on the route. However, beginning in 1988, a bus needing air conditioning repairs continued its route and was replaced only when it reached the downtown transfer center. As a result, there is no interruption of revenue service and, therefore, no roadcall. Accidents are classified according to the following definitions: 123

PAGE 146

Traffic when a bus is involved in an accident with another vehicle. Non-Trafficwhen a bus is involved in a property damage accident. Passenger a passenger is injured while boarding, alighting, or on board a vehicle. Miscellaneous minor damage, accidents at garage facility, vandalism to buses, etc. A new do-.yntownterminal was built and began operating in 1985. In addition, major bus purchases took piace. in 1985 (8 buses), 1986. (2'-buses), and d 987 (40 buses). These purchases were necessary to replace some 12-year'()ld buses and to expand the fleet. . . . A major market research :, study was conducted in 1984 which resulted in the recommendation thai : several changes were necessary for the system to become a viable transportation alternative. The most significant change was the reorientation ofTri County's routes to eliminate the need for transfers in the Central Busin ess District (CBD). TCT staff developed a service plan to transform TCT from a radial route system to a timed-transfer system with outlying transfer centers as well as a downtown "hub." As a result, some crosstown routes were also introduced Finally, a full-scale operational analysis was performed in 1988, which included recommendations for the implementation of a full timed transfer system Tables ill-F1 through ill-F3 present the tabular data for T ri County Transit and Figure lliF1 through ill-F20 graphically presen t selected indicators and measures. : : 124

PAGE 147

'TABLE IIJ-f1 Tal CCIJIITT TIWISIT !ORlANDO) TRANSIT STSTEH DATA X Chan9e 1984 19as 191!6 19a7 19M 1984M PERFORMAHCE INDICATORS tloyooo 204.50 227.50 230.00 209.00 243.10 18.88X . TranaporteUc:n Operet lng E(1)loyMs 155,00 162.00 165.00 151.00 150.90 16.71X 33.00 43.50 44.00 34.00 38.90 17.88X 16.50 22.00 21.00 24.00 23.30 41.21X Vehfcla Av.tllbl for Maximum Servtee 81.00 90.00 80.00 92.00 88.00 8.64X Vehicles apir-ated. tn NaJCI-service 69.00 66,00 74.00 70.00 70.00 .,sx Sper. llet1o 17,39% 36.36% 8.11X 31 .43X 25.711 nJa Total Gallono consuoed (000) 954.10 1 ,0.57 .20 1,086.40 1,182.90 1,107.87 16.12X

PAGE 148

..... TABLE II l-f2 Til aUttT TWSit (lalANOO) EfffCTIVENES$ MEASURES I Cl'lqe 1984 1985 1986 1987 1988 1984 SERVICE SUPPlY Vehicle MllH Por c.plta 4.Sb 4.63 5.01 4 .59 4.46 Z.11X SERVICE COISUIPTIOII Tripe Per Capite 8.46 7.90 8.31 5.97 6.32 Pata. Tripe Per venue Mite 1.97 1.79 1.81 1.36 1.50 24.27X Pata. Trips Per levtnUe Hour 29.42 26.15 25.77 1 9.15 20.83 t9X OUAI.I '!': Of IUVICE Awr .. e Speed ( l.M.Ja.K,) 14.90 14.60 14.27 14.04 13.93 ,50X A veritt Ate of fl.et (in yeert) 6 30 6.50 1.00 4.00 3.20 49.211 Ntabtr of Accldent t 184.00 176.00 197 .00 133.00 92.00 .001 905.00 1,024.00 1,012.00 950.00 3 98.00 56.D2X lewrut Mt l et: htVHn Acc:fdmta (000) 18.98 21.61 2 1. 06 31.10 4 5.26 ll8.39X Aeverut .IUlet letwttn loade1ll1 <000) I' I 3 86 3.71 4 ,10 4.35 10.46 171.031 AVAilAIIliTY Jtevtnut Miles Per loutt Mite (000> . . 4.08 5.45 5.91 7.08 7.13 74.651 >

PAGE 149

Ei EFFICIENCY M E ASURES . COST Operatfna E)lptn:Se Ptr OperatfnsJ Exf""e Per Peek Vehfcle <000) Operating Expense Per Pass Trip Op. Exp. per Pan. Mile Operating Exp. Per Reverwe Nile Operating Exp. Per evenue Hour Mafntenence rxp. Per kevenoe Mf le Maintenance E.xp. Ptr Operating xp. .. ... ClPERA TIIIG lA TIOS iltecowry Local RcoJerw..M Ptr Oper. E.xp. ltevenue P.r Oper. E"'). : VEHICLE UTILIZATION, Vehi C l e Mil Ptr Peak Vehicle (000) Mourt Ptr 'reak Vthicle (000) Rcverut fU let Per Vthfcle ICi ln Rewf.,e Mttu Ptr Total Yll'hfc.l (000) teverue Noun Per total Vehfchs (000) LABOR PRODUCTIVITY H04:1r1 Por Ell'ployee (000) .Ptr Optr. EIJ1)lQYee (000) Revenue .Moura Per Kaint Euployee (000> Revenue ;.w,., Por Adlttn: Eaptoyce Vehtcle Nrtet Per Ka'tnt. 'coOO) Trfpt Ptt arployee (000) Toti.t Ptr Nalnt. &rployee Total Vehfcltt Per Ac:bfn. &llplovee ENat
PAGE 150

Comments/Modifications (OTCD 128 The average trip length i n creased gradually from 1984 and decreased slightly in 1988. The agency reports that the addition of a crosstown connector in 1988 has provided more direct service to various geographic regions while decreasing travel time to points of transfer. This may have contributed to the decline in average trip length. Since 1986 revenue information was not available in the federal Section 15 report, it was provided by the agency. These numbers are provided bel ow. Total Local Revenue Operating Revenue Passenger Fare Revenues $5,548,280 $3,142,020 $2,926, 460 Vehicle and revenue hours from 1986-1987 increased while vehicle and revenue miles decreased. The agency reports that faulty bub odometers used in 1987 may have understated vehicle and revenue miles Passenger miles in 1987 were reported as questionable in the federal Section 15 report The agency provided the following number: 31,405,233 passenger miles Total employees in 1987 were s i gnificantly below that reported in 1986 and 1988. The agency reports that employee equivalents were probably incorrectly calculated in 1987. No corrections were provided. Roadcalls reported in 1988 appear to be low compared to previous years. The agency indicates that the reporting procedure for roadcalls was changed to reflect UMTA Section 15 definitions for that measure. 1988 passenger trips, passenger miles, vehicle and revenue miles, and vehicle and revenue hourS were changed to reflect updated information provided by the agency . These changes are provided below.

PAGE 151

From I2 Passenger Trips 6,239,732 6,226,340 Passenger Miles 34,068,937 33,710,440 Vehicle Miles 4,357,414 4,395,300 Revenue Miles 4,131,916 4,163,660 Vehicle Hours 308,662 305,850 Revenue Hours 293,510 298,930 NOTE: Agency reports that 1984-1988 passenger miles may not reflect proper sampling technique 129

PAGE 152

130 TRI COUNlY T RAN SIT ( ORLANDO ) Perfol'lDance llldicators 000 .... 100 ... v .,. ..... ... ... ... ... S.5 ..... ... -u ... .... ..... 2A --.... -... I i /i I I .... I I j i : .... FIGURE -Ft County Population I ' v / I -FIGURE UI-F2 Puaenoer T rip s I I I """ I I I .... I I I ""I I i I I ... FIGURE W-F3 / Vehicle Miles and Mlles I I I I I 1--..... .. -------.-----r I I I .... --YeNete..... --............

PAGE 153

TRI COUNTY TRANSIT. (ORLANDO) ..... ...... $16 $12 so so .... ....... .... $3.8 1 3.1 .... $2. 1 $1 8 .... 326 SO<> 216 260 226 200 116 ISO 126 .... ...-Performanc e Indicators FIGURE 111-F4 Total Operating Expense I I I I .. .. 1087 FIGURE 111-FS Putenger F are Revenues I 1 .... FIGURE III-F6 Total Employees .... I l ... 1088 . ./ 1088 131

PAGE 154

132 TRI COUNTY TRANSIT (ORLANDO) Performance Indicators FIGURE 111-FT Vehicles Available and Vehlolea Operated For MaxlmLm Set'VIce I i ' i ' I I I i I . .. .. 110 36 ,. .......... :::r: ..... --------1 ............. i r I I I ,. .. -1087 188& V9N1:1M 1n.111.111e Yehlcl .. ()eM' a'"

PAGE 155

TRI COUNTY TRANS I T (ORLANDO) Ell'ectlveuess Measures ... . 1 ... 1084 FJ0URE II-F8 Vehk:le Mllel Per Capita j J I I I ' i I -1007 FIGURE UIF9 Pauenger Trips Pef Revenue Mile I I 2.0 1.8 ......._____ I 1 1.2 1.0 ,... 1 a 1. I '""" l """ i I 1085 1087 i I I I AGURE I U F10 Aver-Age of Fleet I \ \ \ 1D88 . I l 1 ... : ., .. 133

PAGE 156

134 TRI COUNTY TRAN SI"F-{ORLANDO) Elredivene ss Measures .ooo o41.000 36.000 20,000 2!,000 11,000 .... 11,000 10,000 .ooo a.ooo 7,000 8,000 6,000 4,000 --3 ,000 .... FIGURE IAF11 Revenue Mke Between Accidents I L I ' : I I / ' I y j I -I / I -I I .... FIGURE IIFt2 Revenue M iles Between Roadcalls I I I I I I I i l I I I I I I i f i 1 .'/ I i 1885 1081 1aaa

PAGE 157

TRI COUNTY TRANSIT. ( O RLANDO) Emcieni:y Measlires 1.00 FIGURE III-F13 Operr.tlng Expense Per Capita I I I I 1 1.00 ---I 1 0..00 .... I W6. ... FIGURE III-F14 I ..., 1088 Operating Expenae Per Peaaenger T r ip suo . 1 1.$0 ) ../ / f.--" I -:-r I I I I 11-'0 $1.00 $0.70 lOAD 1 ... -1087 FIGURE IIIF15 Operating Expeciee' Per Revenue M ile ...... ...... v 1 1.70 suo 11.10 ... f6 . . . . . 1088 135

PAGE 158

136 TRI COUNTY TRANSIT (ORLANDO) Efficiency Measures FtGURE YI-F16 Maintenance Per Revenue Mile $0.70 suo IO.SO IO.AO v 10.30 10.20 $0.10 ... i i I i ! I i i I ' I l i I : I I i I I ' $86 10111 FIGURE UI-F17 Farebox Recovery Ratio I I I I I i I / i r i I y I l I i 1 I I I I 2U .... ... 1081 FIGURE III-F18 Vehicle Miles Per Peak Vehicle 86,000 I I I . i I / i I / I ! i I / i I I u.ooo 6\1,000 68,000 i I I 60,000 18&4 *6 1081 .... ... ...

PAGE 159

TRI COUNTY TRANSIT {ORLANDO} Efficiency Measure s 1,600 1,300 1,200 1,100 .... 37,000 33,000 FIGURE AI-F10 Rewnue Houra Per Employe. e I I I I i I I I I I /i I 1 / .... 10M 1087 fiGURE lllf20 Passenger Trlpa Per Employee i I I I"' I 1 i "' ma 1Da& 137

PAGE 160

138

PAGE 161

G. PALM BEACH COUNTY TRANSPORTATION AUTHORITY System Profile . The Palm ijeach County Transportation Authority (CoTran) provides fixed-route motorbus services to a service area defined by Palm Beach County The five-member Palm Beach County Board of County Commissioners oversees the transit system and must approve CoTran's budget as well as major projects undertaken by the system. The plant, property, and equipment of CoTran are owned by Palm Beach County However the system management and employment are provided under contract by Florida Transit Management, Inc. CoTran also provides some purchased transportation services including a feeder bus service for the Tri-County Commuter Rail system that is operated by National Transit Services, Inc. under contract with the County. In addition, the Spectran Dial-A-Ride service is provided through a contract with Yellow Cab. The current fare structure is as follows; adult fare senior citizens handicapped students transfers monthly commuter pass reduced monthly commuter pas"s (senior citizens, handicapped, students) Prior to April 30, 1986, the fare structure was: adult fare senior citizens handicapped students transfers $0.80 $0.40 $0.40 s 0.40 $ 0.15 $30.00 $15.00 $0.75 $0.35 $0.35 $0.35 Free CoTran has indicated that their reporting procedure for roadcalls and accidents is consistent with UMTA requirements. However,.CoTran did not elaborate on the reporting procedure so this could not be verified. 139

PAGE 162

Tables IllG 1 through Ill-G3 present the tabular data for Palm Beach County Transportation Authority and Figures ill-Gl through IllG20 graphically present selected indicators and measures. 140

PAGE 163

TAll f IIC1 PALM BEACR COI..MrY tWSfi' 1994.17 SI,OZD.75 1 1,070 .18 11,085.68 S 1,04a.p4 5.42l< 1" ... -. Toto! En>loyns . 134.00 126.20 1 23.20 126.10 1 28.00 4.48X TrWIIportetl.on Opera ting fl!ploytel 94.00 85.50 79.40 81.20 83.00 .70X Metntenence 31.00 25.00 26.60 26.40 25.70 .10X Admtnltratlve Employtes 9.00 1 7.70 17.20 18.50 19.30 114.44X . V ehl 9lH for "axfiiUD Strvfco 19.00 19.00 78 ,00 78.00 Vehicles Operated. f n Maximum Servtct 49.00 48.00 48.00 45.00 44.00 $pert letlo' .... 61.22X 64.511X 62.50X 7J.33X 36.36X nt . . Tot .ll C..\ lonl Consuned (000) 533.70 554.$0 567.20 56 1.10 550.47 J.14X I ..... .... .....

PAGE 164

.... .. ... TAll( IIICZ P A L lEACH COUNTY TIANSPORTATIOM AUTMORITY ElllCTIVENESS REASURES %a.....,. 1984 1985 1986 1987 191111 198491111 SUVICE IAJPPLY Vehicle Mfltl Per teplte 3.59 3.56 3 39 3.24 2.91 .17% SERVICE CONIAJMPTIOW P !tr:!fr .. !r'l!' hr 3.27 3.27 3.23 3.08 2.74 .36% TrrPI hr. tevenue IItle 1.02 1.03 1.07 1.07 1.04 t.m P .... Tripe '*' Hcu-16.15 16.64 1 6 .98 17.41 16.31 1.40% .. :. GIJAli!Y Of f SEAyra AW t .... (R / l.M.) tS.as 16.17 15.92 T6.34 15.77 .551 Awr " Ate !>' ''" t 4.70 5.70 6.60 7.60 7.10 51.06l NUIIbrtfo of A cclden U 136.00 179.00 170.00 173.00 102 .00 ZS .OOl lottl ROIIdeellt 735.00 132.00 159.00 IIT.OO 792 .00 7.76% Mlltt lttwe.n (000) 16.12 12.66 13.31 13.19 21.47 33.17% . Mtlet lttwttn Roldetlta (000) 2.98 2.n 2.65 2.81 2.77 .31% ' . AVAJLAIILJfY hvtnUe Per Route Nile COOO> 5.47 5.65 5.67 5.69 5.46 Ill

PAGE 165

. 111 PALM BEACH CXlJNT'( llAHSPCRTATION AUfltORITT EFFICIENCY MEASUOES 1984 1985 1986 1987 1988 1984 COST EFfiCIEHCY O,.rttfng EXptnse Per C.tplta S7.05 17.34 17.48 $7.48 16.97 .22X Per Peok. Vehicle (000) 198.27 $109.11 1 117.25 S131.2 0 1131.63 33.91!X Operating Expense Per Ptas. Trfp $2.16 S2.25 S2.32 S2.43 1 2.55 18.101 Op. Exp. Per Pass. Hf le $0.34 S0.35 10.37 $0.36 10.42 23.65X Oper ttfng xp. Per Revenue Mile SZ.20 $2.3! 12,47 S2.S9 SZ.64 20.4ZX Optrttlng Exp. Per a.....,... 11cur $34.82 1 37.38 S39.l8 $42.26 141.70 19.761 Meintt'l'lenC:e Exp Per Mi ht $0.45 10.47 so.5t S0-55 $0.54 18.261 Mafntentnee bp; Per Oplrotfng e:.xp. 20.701 ao.2ox 20.60X 21.101 20.331 1.801 OPERATING RATIOS Recovery 20.651 19.49% 1 9.03% 18.391 18. lOX 12.351 Local Revenue Ptr Opcr. EJq). 60.82% 60.601 64.14% 11.69% 72.221 18. 74l . Optrltfng Pc r Clper. E.'cp. 28.241 26.80X 25.67% 26.981 Z7.88l .27X VEHlCLl Vehtclt Miles Per Pttt Vohlele (000) 50.02 52.89 53 09 56.80 56.38 12. 71l Vehtc\e Moura Per Peak Vehtcle (000) 3.14 3.25 3.18 3.32 3.39 8.1SX lltevtnue Mtles Per Vehicle Hiles 0.89 0.89 0.89 0.89 0.88 .lZX RtYtnUt Hiles Per Total Vehicles (000) 27.75 28.68 29.17 29.26 36.50 31.SOX ltewnu. Mc:M.Jis Per Tottl Vehfcl..s (000> 1.75 1.n 1 83 1.79 2.32 32.241 LAIUC(IVITY R...,.,. K ouro Per E"1>loyee (000) 1.03 1.11 1.16 1.11 1.09 s.t4l Koura Per Optr. Eq:>toyee (OOOJ 1.47 1.68 1.80 t.n 1.67 13.74% -' Rove""l Kours Per E"1>l<>YU (000) 4.46 5,60 S.37 5.29 5.40 21.15% 'Revenue Hours fer Admin. (000) 15.37 7.92 8.31 7.55 7.20 J.17X Hllu Per EJI!>Ioyu
PAGE 166

Comments/Modjficalions CPBCD 144 Passenger miles in 1984 were reponed as 7,274,100; this number was changed to 14,228,032 based on the following formula: (1986-1988 average trip length) x (1984 passenger trips) = (1984 passenger miles) 631 x 2,233,600 = 14,288,032 passenger miles Passenger miles in 1985 were reponed as 7,963,400; this number was changed to 14,851,655 based on the following formula : (1986-1988 average trip length) x (1985 passenger trips) = (1985 passenger miles) 6.37 x 2,331,500 = 14,851,655 passenger miles These changes were made because the average trip lengtbs in 1986, 1987, and 1988 are believed to be more representative of the system. The number of administrative employees increased from 1984-1988 while the number of operating and maintenance employees declined. The agency reports that a change in the definition of administrative employees has contributed to this inconsistency. Vehicle and revenue miles have increased from 1985-1987 while vehicle and revenue hours have decreased over the same time period The agency reports that this discrepancy may have been caused by the elimination of four routes and the realignment of several others. Passenger miles in 1986 were reported as questionable in the federal Section IS report. The agency provided the following niunber: 15,364,329 passenger miles. Revenue miles in 1988 were changed from 2,202, 798 miles to 2,189,899 miles to reflect a revised number provided by agency. NOTE: Agency reports that passenger miles beginning in 1986 reflect the proper sampling technique; passenger miles for previous years may not be reliable.

PAGE 167

PALM BEACH COUNTY TRANSPORTATION AUTHORITY Performance Indicators .... :.eo .. 2.10 -1.eo .... I l FIGURE III-G1 County FIGURE IU-G2 Passenger Trlps l I -108e '" 11l8T FIGURE lll-G3 Vehicle Miles and Revenue Miles 2.8 Wl!ku ... 2.6 ... . : I i J.---1 . ......... .... , . 11.3 2.2 2.2 -' ' . . . I .... .... .... 1$87 . v.hlcM ...... . .... AIMtiUI -..u.. ... . '' 1988 14!

PAGE 168

146 PALM BEACH COUNTY TRANSPORTATION AUTHORITY Performimce Indlcators FIGURE UI-G4 Total Operating Expense se.o .. llfoa. i I v I j / i ' v .--} ... .-. su .... .... .... .... .... / . I . i 1 I v-11.2 11.1 J I I .... FIGURE 111-GS Passenger Fare Revenues i l ; I ' I I I I I 11.0 _. ..... -10.8 ,. .. 1U 134 132 100 I'-.'\. I '\. I I I i f -FIGURE m-G6 Total Employees I J I ' l ' .... i ! i ... .. .. 121 121 124 122 '\ ____ 120 -' ............... I I .... I /I l I .. I I -.... .. ....

PAGE 169

PALM BEACH COUNTY TRANSPORTATION AU T HORI TY Performa nc e Indi ca tors .. FIGURE HIG7 Vehicles Available and Vehicles Operated For Maxmum Se rvic e I I I '"' I I I i I r -& 2 .... 1086 .... 11188 147

PAGE 170

148 PALM BEACH COUNlY TRANSPORTATION AUTHORilY Efl'ectlveiless Measures FIGURE 11-GB Vahlckt MU.. Pw Capita 4.0 I : . : -. ' I I ---i i i -' i i 3.7 i ;--..... l ""' i .. ' ' i ' < 2.8 .... .... FIGURE IQ-G9 Passenger T ripS Per Revenue Mile j i 1---I ' ... i ------0.3 .... '" .... I I i I ; I VI I .; ' I I ' I I I I I : i ' f l ... .... FIGURE UI-G 10 Average Age of Fleet I i I ' I I I I I I I ' ., .... -, ... ...

PAGE 171

,. PALM BEACH. COUNlY TRANSPORTATION AUTHORITY 60,000 .0.000 30,000 20,000 10,000 0 ,. .. 14,000 12.000 10.000 8.000 .ooo 1,000 0 ,. .. Eft'ectiveness Measures FIGURE III-G11 Reveooe Miles Between Accidents i I I I I l l i l I I l ' l I l I I I I I .... .... .. 7 .... AGURE Ul-G12 Revenue Miles Between Roadcalls I I I i I I I I I i I I : I -1 ' i I I .... 1987 ... ... '. 149

PAGE 172

150 PALM BEACH COUNTY TRANSPORTATION AUTHORITY Efficiency Measures FIGURE DI-G13 Operating Expense Per Capita ' l i \ I i I 11.1>0 --. - i ; l ; l ; I ; $6.1)0 ! i l ; I .... .... -1087 FIGURE IIIG14 Operating Expense Per Passenger Trip &3.00 12:.76 12.00 I I l I -I ' I i ; -. ' 12.25 i I -12.00 i ; I 11.15 i 1 ... ... ,. .. U188 FIGURE IIIG15 Operating Expense Per Revenue M ile ..... 12.10 l i I I I I j I I I u .eo $2.40 IUO I I i I ' ---i : ' /"t I I ' l I I i ' ' ..... -,..,

PAGE 173

PALM BEACH COUNTY TRANSPORTATION AUTHORITY Efficiency Measures FIGURE. UH316 Main tenance Per Revenue Mile $ 0.10 $0.80 10.00 10.40 10.30 S0.20 1884 -1884 as,ooo ...... 65,000 50,000 ........ 18 .. I I I I . I I I I I I I 1886 18Be .1987 FIGURE III-G17 Farebox Recovery Rallo i J i I I i I I I I I I I I I I I I I 108& 1088 1887 F I G URE III-G16 Vehicle Mllelf Per Peak Vehicle I I I I I ........ -I -1087 1888 ,.... 1888 151

PAGE 174

152 PALM BEACH COUNTY TRANSPORTATION AUTHORITY 1,500 1,300 1.200 1.000 -... 750 ..... 211,000 22.000 11.000 14,000 -10.000 1-e.ooo .... Emciency Measures FIGURE UJ-G19 Revenue Hours Pet Employee : ; ' f I I . ' ' ; I : I ' ' I I ' -'-. I I i ' ' ... .. 1087 FIGURE. IIIG20 Passenger Trips Per Employee ' i I I --. ' I i ' 1888 .... I I l I ---. i I l ' _____ ___ _;__ ' ' ..... 108 1

PAGE 175

H. TALLAHASSEE TRANSIT AUTHORITY . System Profile Tallahassee Transit AuthoritY (TSistance is requested due to a bus malfunction, regardless if the bus misses any of its operating time or not. It also includes bus swapouts for preventive an!l routine scheduled maintenance. Accidents are defined as "any incident for which there i s dru;nage or injury to person or property, whether collision, noncollision, or s t a t ion." . The downtown transfer t e rminal C.K. Steele Pl323, was constructed and began operating in August 1985. At the same time, the bas i c ro ute srsiem underwent moilification. Ridership bas increaSed vety iittle over the l ast few years 'and is just re.covering from the series of fare. itidicated . . . :, .. : . . : . . :. : : . . : . . .. . . T ables illH 1 through illID present the tabular dat a for Tallahassee Transit Authority and Figures ID-Hl through ID-H20 graphically present selected iridicators and' measures. 153

PAGE 176

... VI TAIU 111 TIAKSIT AUTMOIITT TRANSIT STSTEM DATA x Chane 1984 19&5 1986 1987 19&8 19114 19&8 PEIFORMAMCE c ...,ty '"""' '"" 163.30 1&8.50 171.\lO 176.50 182. 5 0 11.76% ....... Trlpo S 729.42 S698.3S 1711.114 1 792.21 $820.06 12.431 Tota l '""'"""" 88.00 92.50 98.50 98.50 98.50 11.93% Tran.portetton Opera tlne 64.00 61.00 66 .00 66.00 66.00 l.lll Helnterienct r.,toyeta 18.00 22.00 21. so 21 .so 21.50 19.44 1 Adnlnlttra t lva 6.00 9.50 11.00 n.oo n.oo 83.331 VehfclH A v alleble for M uh!l..a Se:rvlee 49.00 49.00 48.00 44.00 42.00 t4 .29% YthlclH Optreted In Mu flftUI SeNfce 36.00 35.00 34.00 34.00 36.00 O.OOl $9er e Rltlo 36. llX 40.00X 41. IDX 29.41X 16.67X nto Tot a l G.ll lon s ConsUined (000) 368.80 386.40 417.10 432.60 434.3(1 17.781

PAGE 177

TABLE 111112 TALUHASstE TIWISIT AUTIUITY E FFECTIVENESS M EASURES X Ch&nge 1984 19115 1986 198 7 1988 191141988 SERVICE SUI'j>LY Vehtc\e Milts Per Cepite 7.61J 7 .S5 8.42 8.42 8.28 8 .97X SERVICE OONSUII'TIOH Pass-lni[Jer Trips Ptr Cepita 19.72 19.11 17.10 16.10 19.40 .61X Pus. Trfps Per ltt'tenJO Mile . 2.79 2.79 2.18 2.01 2.52 9.52X Trips Per Reve nue Hour 32.76 31.69 29.0 27.1 7 32.18 .76l . . . . QUAl. I TY Of SUVI CE Averogo Spoed (R,H,/R.H.) 11.76 11.37 13.53 13.SI 12.n 8.sax Average Age of Flttt Cfo years) 5.30 6.30 7.50 8.10 8 40 58. 49X xuiber of Aectdenu 61).00 50.00 26.00 78.00 52.00 13.33X Tota( Roedc:eHs l48.oo 274 00 604.00 892.00 7114.00 216. 13% .. Mflta aetwten Aecfdfnta (000) 19.27 23.10 51.97 18.11 27.02 40.231 Rewilue Mitts Be tWrttn Roadctlle (000) 4.66 4.22 2.24 1.58 I 79 61.56X : .. : AVAIWILITY Revenue Mtltt Per Route Mila (000) 6.43 5.40 6.53 6.73 6.70 4.10X . . . 8l

PAGE 178

.... TABlE IIIMl VI "' TAI.UIIASSEE TWSIT AIJTIIOIII TT EFFICIENCY MEASUIE$ X a...,.. 1984 19M 1986 1987 19M 1984ea COST ElllClENCT Oper etfng E:XpeMe Pr $16.12 S 16.09 117.34 117.87 S18.99 17.821 Optrat lng Expense Per Pt1lt Vthfcle (000) $73.13 s n . sa7.69 $ 92.78 $96.28 31.671 Optratfng EXpense Per Pau. Trip SO.a2 SO.a4 S1.01 S 1.11 S0.98 19.74 1 Op. Per Peea. Mil e S0.33 S0.34 S0.36 S0.38 S0.37 13.401 Opref'nf"' fxp. Per Revenut Mitt $2.28 S2.35 S 2.21 $2.23 $2.47 8.341 Operating Exp. Per Revenue Mour $26.78 $26.68 SZ9.!4 $30.16 $31.50 17.631 Mafntenence Exp. Ptr RtveMII M f le S0.55 S0.51 $0.50 $0.53 $0.57 4.221 Exp. Per Operetfno Exp. 24.101 2 1.701 22.601 23.901 23. 19X 3.801 ,OPERATING RATIOS Ferebox IKOV.r)' 27.711 25.761 21.aax 25.111 23.661 4.611 Loeal Revenue Per Oper. Exp. n.aax 81.271 75.39% !4.!41 9l.m 16.!31 Operatine Revenue Per Qptr. EJI,p. 43.131 39.581 37 .521 41.931 42. 071 .451 VUICLE UHUZATIOirl Villhfcle JIIHH Per Puk Ythlch (000) 34.46 36 33 42.511 43.73 41.97 21.79% Vehicle lfoUrl Per Peak Ythlch (000) 2.94 3.09 3 1 7 3 3 1 3 .21 9.171 .. .....,.,. MllH P e r Jtl t ... 0.93 0.9 1 0.93 0.95 0.93 .211 ......,. Jllf\H ,e-r Tota l Vel\ let" (000) 23.59 23.57 2!.15 32.11 33.45 41.79% Revenue Moura Per Tot1l Ythfcltt (000) 2.01 2.07 2.08 2.36 2.62 30.59% LAIOI PlCIDUCT IV J Tr Reoveraae Moura Par (000) 1.12 1.10 1.01 1.06 1.1l 0.001 Revenue Houri P er Oper. (000) 1.54 1.67 1.51 1 58 I .67 8.541 lleYWJe. Moura Per Mllnt. (000) 5.46 4.62 4.65 4.87 5.12 .29% ll..,.,..,. Moure Per Adllln. t:.plove (000) 16.38 10.69 9.08 9.51 10.00 .951 Vehicle Mtt .. Ptr Nolnt. Eoployto (000> 68.92 57.80 67.34 69.16 70.27 1.961 Pttltnaer Per Emplovte COOO> 36.59 34.80 29.84 28.86 35.95 1.761 Totet Vehicles Per Ntlnt. Eeptoyte 2.n 2.23 2.23 2.05 1.95 .V.1 Total Yehlc lee Per Adnln. "f)lO)'H 8.17 5.16 4.36 4.00 3.!2 .25 1 ENERGY UTILIZATION rtet Per C.llon 3.36 3.29 3 4 7 3.48 3.4111

PAGE 179

Comments.{Modificatlons ITALTI . The number of vehicles available for maximum service in 1984 was changed from 58 to 49 to reflect updated information provided by agency. The 1984-1988 passenger mile/passenger trip relationship fluctuates from year to year. A major restructuring of the route system in 1985 may have contributed to this fluctuation; however, no major route changes were made from 1986-1988. From 1985-1986, vehicle and revenue miles increased while vehicle and revenue hours decreas.ed. There is no apparent explanation for this inconsistency. 1986 revenue information was !)Ot available in the federal Section 15 report. The agency provided this information. These numbers are provided below . Total Local Revenue Operating Revenue Passenger Fare Revenues $2,247,770 $1,118,710 $711,840 Passenger trips from 1987-1988 increased at a much greater rate than did passenger fare revenues over the same time period The agency reports that it began includipg student ridership in passenger trips beginning in 1988. Students using Florida State University routes ride free which contributes to the inconsistency identified above. 157

PAGE 180

158 TALLAHASSEE TRANSIT AUTHORITY Performa nce Indicators FIGURE ID-H1 COU!ty Pcpllatlon 170 ,.., .... .... -.... 2.6 ... .. ,. .... I I I i I .. ., I I I I I I I i j I I I i .... FIGURE III-H2 Puaeoger Trlpa I I I i 1 .............. I I FIGURE DI-H3 I .. .. I I : I / v I l I ... Vehlc:te Mile& and Revenue M llea I I I l A I I / I 1--/ . 0 I ..... .... 1.26 1.17 ............ T t.IO .... I l -............... .... ... L -

PAGE 181

TALLAHASSEE TRANSIT AUTHORITY Per1 ormai.ce Indicators 03.2 n.o .... .... IU .. ..... -. FIGURE 11-+1<4 Total Opendlog EXpense j I . I / I I i ./"" l .... ..... ... . . .. ... .. . I 1 ... .,..., ktllal ex;p.n.. lnU allan-AdJu .... d 1800 $700 seoo .. 00 .. oo .... 101 07 FIGURE nt-H5 Passenger Fare Revenues I I I I I i 1 ... -----.... FIGURE UI-H6 Total Employees / / I .... / 0& u 81 ./ IT .. ..... / ..... 1017 -1088 .... 159

PAGE 182

160 TALLAHASSEE TRANSIT AUTHORITY eo . Performance Indicators FIGURE IU-H7 Vehicles Available and Vehlclea Operated For Maximum Service ; ; I I I ! ' ..... .1 ---- W .., .. ..... I I I I i ... I I ...

PAGE 183

. . T AlLAHASSEE TRANSIT AUTHORilY &.7 7.& 7.2 .... 3.1 1.8 1984 I 7 Etrectlveness M easures FIGURE III-H8 Vehicle Mllea Per Capita I I I i I ! I i/ I ' I .... 1 ... ....7 FIGURE II-H9 Passe,_ Trfpa Per RewrA18 M ile I I "" """ 7 I I -FIGURE IUH10 AVfll-.ge o f Fleet v 7 1088 1---s I ..... 161

PAGE 184

162 TALLAHA SSE E TRANSI T.AUTHO RITY eo,ooo 60,000 40,000 SO,OOO 20,000 10,000 1864 14 ,000 12,000 10,000 8.000 0,000 4,000 2,000 0 .... Effectiveness M ea s ures FI G URE 11Hi11 Reve.-MIIH Bet ween Acciden t s ; j I / \ I ' l I > I : \ I / i ; I yo I . -10 8 7 .... FIGURE DI-H1 2 Rave.-M lle4 Bet wee n Rcadcalls ! ; -i i ; ' i I i I -I I i I I ---j --......._! I I ' .... 1'"'7 1'"'8

PAGE 185

TALLAH ASSE E TRAN S I T AUTH ORITY l 1 8..00 01&.00 $17.00 SILOO $15.00 ,_ Emclency Measures FIGURE IUH13 Operating Expenae Per Ca!Mta i 7 I L-----' I / v I I l I ... 1887 FIGURE IIIH1o4 Operating Expense Per Passenger TriP st.ao SUi 10.80 $0.66 10.30 1084 $2.&o $2.20 I i I I I I I I I 10117 FIGURE UJH15 Operallng Expense Per Revenue Mi le I I ......_ I/ .. . ,... 1888 / 1988 163

PAGE 186

164 TALLAHASSEE TRANSIT AUTHORITY Emciency Measures FIGURE UI-H16 Maintenance Expense Per Revenue Mile 10.80 10.70 10.80 10.60 IO.AO 10.30 ... """ 2U ... 10 .. .... ...... ...... 32.000 27,000 -I ' i I i I I I I i I l ' ;-I I I I I I I I I i I I I ... ,... ,.., FIGURE III-H17 Farebox ReCOY&ry Ratio i ' i I I ' I I I i I ' i I I I I I i I .... ,. .. FIGURE II-H18 Vehicle Mllea Per Peak Vehicle I I I i / I I I ..... -. ....

PAGE 187

TALLAHASSEE TRANSIT AUTHORITY Efficiency Measures ,...., 1,:l60 1,200 1,060 000 760 ... 43,000 38,000 36,000 27,000 23,000 .... FIGURE WH19 Revenue Hours Per Employee i I I ' i ; I I I l i I -! I ' I I ; FIGURE UI-H20 Passenger Trjps Per Employee I I I I I 1988 / l v I I I I I i i I ... 1987 ....

PAGE 188

166

PAGE 189

I. REGIONAL TRANSIT SYSTEM (GAINESVILLE) System Proftle Regional Transit System (RTS) is a department of the City of Gainesville and serves the city of Gainesville and parts of Alachua County with fixedroute motorbus services. RTsalso provides all of Alachua County with demand-response services. The City of Gainesville has an elected commission made up of five members, all of whom are responsible for policy decisions regarding RTS as well as other city departments. In addition, RTS has an advisory board comprised of citizens from the communitY which provides inpui to the regarding the transit system and its structure The current fare structure is as follows: full fare elderly and handicapped transfers students with picture LD. students witbour picture I. D. minibus rides $ 0.50 $0.25 $ 0.10 $ 0.10 $050 $ 1.75 The full fare was increased from 25 cents to 35 cents in 1985 and to 50 cents in 1986 and the transfer program was reinstituted in 1987. Other major occurrenceS include significant route restructuring in 1985 and 1988, acquisition of new buses in 1986, and the appointment of new directors in 1985, 1986, 1987, and 1988. RTS reports that and accidents are defined and reported strictly according to UMTA Section 15 guidelines. Because RTS did not provide detailed information on their . reporting procedure, this cannot be verified. Tables ID-11 thiough ill:I3 present the tabulai data for Regional Transit System and Figures m-Il through m-120 graphically present selected indicators and meaSures. . . . 167

PAGE 190

.... "' 00 lAilE 11111 lEGICIIAl. l1A_l$1f SYStnl (CAIJIESVIllE) TIWISit SYStEM DAtA 1 Cit-1954 198S 1986 1987 191!8 19541988 PEAFCRHANCE IIIOICATORS County rOpllotfon (000) 172.90 176.10 179.70 182.90 8.74l Trips 2,.20 1,531.50 1 '732.60 M t l H (000) 6,147.00 8, 133.70 3,907.00 Vthtelo """ (000) 1,146.30 1,114.80 1,161.50 1,065. 50 11.36 1 .......... """ (000) I, 112.00 1,075.00 1,127.20 1,022. 30 1,ZS0.46 10.651 Vetttcte lfiiiUH <000> 93.10 64.50 76.20 73.10 96.81 3 981 ................. (000) 75.50 60.40 n.5o 70.30 93.54 24.291 . out Mil" 131.20 193.70 193.70 174.80 221.00 60 451 Totll Oporatlntr El!ponoo (000) S2 0 71.70 $2,336.90 $2,433,50 12,731.80 12,897,87 39.tm Toto l Opor ottna Epeo o o (000 of 19&4 S ) 12,071. 70 12,236. 41 S 2,24S,02 12:,472.31 l 2,5Z8,21 22.04 1 Tot a l tWintenlf"U fli*'M (000) $ 302.47 lQ4.66 S399.09 SU3.S3 S498.79 64.911 tote\ Mllnt...-q bp. (000 o f 1984 I ) S302.4T S415.97 S36a.18 W7.60 S435.16 43 .1Tl Totol toplto l E"PO"Oo (000) so.oo so.oo Sll9.20 $2,638.50 $6 50.20 445.4Tl Tout ...,.... <000) $1,492.06 st,441 .00 12,3aS.04 12,307.81 S Z,18l.62 4 6.281 Oporot lna .....,. (000) Sf, 136 .81 S 957,TI $820.56 S696. TO S673.S 3 .751 P nqer fare RtvtnUtt <000> SI,057.86 S 902.76 $ 724.83 $606.26 6620.24 41. 371 Tot a l 1:-.:loyee -74.50 74.50 n .so 75.60 73.5 0 .341 Operatlnt 51.50 51.50 50.00 51.30 49.25 4.3Tl Ml f fiiPl oytet 14.00 14.00 15.00 17.00 17.0 0 21.01 Acaltn lttratlve (JIIP\"orett 9.00 9.00 7.50 7.30 7.25 .441 Vehfclet AYaf Lllbl e fOI' MUI-Srrvlu 35.00 35.00 38.00 31.00 38.00 I.S71 Vehtcl Clpt:tated tn Mut -SUVfce u.oo 30.00 29.00 30.00 34.00 25.931 Sptre htfo 29.631 16.471 31.0]1 26.6Tl 11.761 n/o TOtll G1l lona Consl.llled (000) 303.30 298.10 276 .20 25 1.90 11.121

PAGE 191

TAitE 111 HGJOIW. TRANSIT STSTEM (GAJIESVIU.) EffECT I 'IDlES$ MfASIJIIES 1984 1985 1986 1987 1968 1984-SERVI 1:. SIIPPL Y c. Vef'lfct e MHea Per Clpft 6.45 6.60 5.93 6.9!1 2.41 X SERVICE !XliiStJHPTlotl Peaaenger : tr.lpt Per Ctpltt, 13.91 16.97 12.84 8.52 9.47 1 .88X Peat. Por Revenue Mfle 2.10 2.73 2.01 1.50 1.41 33.06X P a ss. Trips P er Revenue Hour 30.98 48.57 31. 1 9 21.7'9 18.46 .401 c:l . . . : OUALilY Of SERVICE Avoroge Speed (l.M./R H.) 14.73 17. 80 15.55 14.54 1 3 .11 .97X A WTQe Age of FlHt (tn Yltr't) 9.00 10-00 1 1 .60 5.80 6.70 .56X of Acelderlts 71.00 31.00 35.00 36.00 47 .00 ll.80X totel 932.00 1,22S.OO 1,578.00 1,158.00 ,079.00 t5.m l e'Yef'allt Milo tet"'"" Accldtnt (000) 1 5 66 34. 68 32.2 1 28.40 26.18 67. 161,. le"''ef'Ut MllH tetvnn ROidc, a \ lt (000) 1.1 9 0 .88 0 7 1 0.88 1-14 4 .42X . AYAJWJLin . . Rewt'IUI!' ""'' ,., 10ute Mllf: (000) 8.48 5.55 5.85 5.57 34.l1X :;: -

PAGE 192

.... TABLE 11!-13 REGIONAL TRANSIT SYSTEM (GAINESVIllE) EFFJCJEHCT MEASURES X Change 1984 1985 1 986 1987 1988 1 984 COST EFFICI E NCY Opceretlnt Expen$e Per Capite S12.32 1 13.52 1 13.82 1 15.2 0 1 15.84 28 .641 Optratlns Expense Per Peak Vehicle (00 0 ) S76.73 1n.9o S83.91 S91. 06 185.23 11.03% Ope:ratlng EJI.J)tNe Per Pass. Tri p 1 0.89 10.8 0 11.08 S1.78 S 1 .67 88. 841 Op. bp. P e r Pan. Mite S0.34 10.29 1 0 4 5 S0, 7 0 1 0.66 94.6)1 q>tr etlng Pn Rtveooe Mfle S1.86 S 2 17 12.1 6 12.67 SZ. 3 6 26.41 1 Operetlng E)(l). P e r Revenue Hour sz7.44 138 .69 SJ3.57 138 86 130 88 12.541 N elntenance E.xp. Per Reveru& H i te S0. 27 S0. 40 S 0.35 1 0 47 S0.41 49 031 Malnten1ne e x p Per Operating EJtp. 14.60% 18.601 16.40X 17. 701 17.2\X 17. 891 OPERATING RATIOS .. Farebox aecovery 51.061 38.63X Z9.79l 22.\91 21.40X .08X Locel R evenue Per Oper Exp 72.02X 61.701 97 .93X 84.4BX 75.32 1 4.581 Oper ating Revenue P e r Oper. E xp. 5 4 .87X 40 .98X 3 3 .7ZX 2 5 5 0 X 23.24 X 7 .64 1 VEH ICLE UTILIZATION Mile s Per P e a k Vehicle (00 0 ) 42 46 37.16 40.05 35.52 37.54 11.57X V ehicle Hour a P e r Peak <000) 3.45 2.1 5 2.6) 2.44 2 8 5 .421 Revenue Miles Per Vehicle Niles 0 97 0.96 0.97 0.96 0.96 .631 A ev enut P e r Total Vehicles (000) 31.n 30.71 29.66 26.9 0 32.38 1.92 1 R evenue K oura Per tout Vehi cles (000> 2 1 6 1.73 I .91 1.85 2 47 14.48X I.A8loyee (000> 1.01 0 .81 1 0 0 0.93 1.28 25,98X Reverue Houra Per Oper Eq;>toyee COOO> 1.4 7 1.17 1 _.45 1.37 1. 91 29.97X Revenue Hour Per Malnt. Ell'ployee (000) 5.39 4.31 4.83 4.14 5.52 2.361 Revenue Moura P er Admin Employee < 000) 8.39 6.71 9.67 9.63 12.94 54.2 91 Vehicle Mtlea Ptr M1fnt. Employee (000) 81.88 79.63 n.43 62.68 75.1)9 .291 PI$Stf"lJI-r Trips Per ffl1)loyH (000) 31.40 39.38 31.1 9 20.26 23. 5 7 24.92X Total Yeh tclet Per M a fnt Employee 2.50 2.50 2.53 2.24 2 .24 1 0.591 Total Y ehf eles Per Admin. Employe. 3.8 9 3.89 5.07 5.21 5 .24 34.78X ENERGY-utlliZA!IOM Vehicle Htlu Per Gallon 4.04 3.68 3.90 3.86 5.07 25. 2BX

PAGE 193

ComJ;.ents/ModincatlonS
PAGE 194

172 REGIONAL TRANSIT SYSTEM (GAINESVILLE) 220 180 IO 100 .... Performance Indicators I I I I I I FIGURE 111-11 County l'opllatlon I i I FIGURE 111-12 Passenger Trips I I I I 2.8 / 1"'-. I i J7 2.3 2.0 ... 1 6 MI IIIOM 1.40 1.33 .... 1.17 1.10 1.0 2 0.05 .... i -""! I"" i "'' I "-I --' I .... .... ... 7 1088 FIGURE 111-13 Ve hicle Miles and Revenue Miles I I I I I I i I L i ...... I .... -... ... -I ' .. . I I,." I I .... IQ87 ....

PAGE 195

. REGIONAL TRANSit. SYSTEM ( GAINESVILLE ) $3, 1 Performance Indicators FIGURE I H4 Total Operating EXpe nse . I I 12.8 S 2.7 i .I. 1 I ./""' I ' T .. ... ..... 12.8 $2.1 .... ., .. I 10 .. $ 1.1 -no ""' 10.8 10. 1 10.8 ..... 1 2 10 7 8 70 7 4 72 10 .. .. .... i 1085 .... 1067 FIGURE 01 Passe nger Fare Reveooes 1 i ' t I l I I I I I "':---.. I ""'I .... 1087 FIGURE llH6 Total Employe .. / / --1017 -.... -1988 .... 173

PAGE 196

174 REGIONAL TRANSIT SYSTEM (GAINESVILLE) 2& Performance Indicators FIGURE 11-17 Vehicle Avabble and Vehlclea Operated For Maximum Servlc ; I ' ' : ... I . . --.. ..... --... .,_ .... -.. ---. --:--. ---' ; . : I \ I I ' ; ... Y.tlkiN Mll&tllt --v.hidM 0pel'tl1ed

PAGE 197

REGIONAL TRANSIT. SYSTEM (GAINESVILLE) Measures FIGURE 11118 Vehicle Mllea Per Capita 1.2.,-------.,.----,,-----, i i ... """ i : I !I : I ... ........... I I ---j"' rtJI -1 I "! / --t I 6 .1+-----+' ---ii------+-----l .... 2.8 ... 1.1 .... 1t87 FIGURE 111-19 Passenger Trills Per Revenue Mile A I I / i "'I "t i i I ""' ' I I ' ' i I I ' 1088 $86 1188 1881 . 1MB FIGURE Vl-110 Average Age of Fleet 13 ; ;1 I ) l \ I \ j \ I ' r l 7 ... SM '*

PAGE 198

176 REGIONAL TRANSIT SYSTEM (GAINESVILLE) Etrectl .veness Measures 00.000 .00,000 30.000 20.000 v 10.000 0 ,. .. 14.000 12.000 10.000 1,000 e.ooo 4 ,000 2,000 0 ,. .. FIGURE ID-111 Rewnue Miles Be'-
PAGE 199

. R E GIONAL TRANSI T "SVSTEM. (GAINESVILLE) E fficiency M easures FIGURE m-113 Opera ting Expens e .Per Capita 11&00 113.00 : I v i I I 1 / I I A -<' 7 ' l i I i I I 1 1&.00 $ 14.00 $12.00 ... ,... :1087 .. 8 FIGURE 111-114 Opera ting Exp e nae Per Paasenger Trip $ 1..00 I : I I I I / I J I I S1.86 0 1.40 so.oo /1 I I 1 / I I ' ' $ 0 .815 ... ... .. 1088 FIGURE Ui-11 5 Operating Expense Per Revenue M ile S2.15 12.15 I I /""' I I I I 1/ I I /I-I . v I I 12.5 5 ..... SU6 ,... 1987 1888 177

PAGE 200

178 REGIONAL TRANSIT SYSTEM (GAINESVILLE) Effici ency Measures AGURE 111-118 Malntanance Expenae Per. Revenue Mile 10.50 i ; ! J : -: /i---.. I ; / ; i / ; .. : ..... ..... 10.20 10.10 ,.... .... .... .... -,. .. .... .... .... .... ,.... 60,000 ...... -...... .......... ; I ! l l ! I 1087 FIGURE lft-117 F arebox Recowry Rallo I I I I ; I "'-i I ; ')--.... ' ' -; """i i ' ' "'--I : ' I ' '. : .... ,. .. AGURE 111-118 Vahk:le MUea Per Peek Vehicle I I I I ' i i ---I l ; I I I ; i I l I l 1184 1N6 '""

PAGE 201

REGIONAL TRANSIT SYSTEM (GAINESVILLE) MOO 1,100 060 "' 800 850 1D84 Efficiency Measures FIGURE Ui-119 Revenue HOUI8 Per Employee i I I ' I I I / I I I / I I l I I I ,. .. ,. .. 10$7 FIGURE 111-120 Passenger T rips Per Employee ... o.ooo,----:----;-----.----. :::.Jt/L__-+. l 1'\ l I '20,ooo.J.----+----+--4:::_---l t0&4 1M& 'IMO 1887 'l868 179

PAGE 202

. 180

PAGE 203

. J. EAsT VOLUSIA TRANSIT AU'l'liORITY . Profile East Volusia Ttansit Authority (VOTRAN) is an independent organization with local taxing authority which provides public transportation services in eastern Volusia County. VOTRAN is g_overned by the Volusia County Commissioners who all serve as members on the seven-member Board of. Directors. V:OlRAN concentrates its efforts on providing fixed-route motorbuS services to the community. In : addition, VOlRAN contracts for the following services: demand-response services, marketing consultant services, and transit management services . VOTRAN's cUrrent fare structure is as follows: : adult one-way senior citizens, handicapped, students transfers tokens purchased in excess of 20 regular fare monthly pass reduced fare monthly pass $0.60 $ 0.30 Free $ 0.54/token $24.00 $12.00 The base fare increased from 50 cents to 60 cents in October 1986 Roadealls are defined as "anything that prevents the bus/trolley from operating on the road" (i.e., low pressure tires, farebox problems, breakdowns). Accidents are "reported only when a VOTRAN vehicle or passenger is directly involved. Collisions and passenge r accidents are included and reported as accidents. A safety committee determines if the accident was preventable or non-preventable and will record them as such." In December 1985, Transit Casualty filed for bankruptcy, causing the cost of liability . insurance to increase significantly This event greatly affected fiscal years 1986 and 1987 . .; . :-: : figures. Also, signific;mt modifications were made to routes and schedules service was . . . expanded in March 1986. Tables ID-Jl through in-J3 present the tabui:ll-EaSt 'v Transit Authority and Figures ID-Jl.througb ill-JZO graphicaJly present measures. . . . .:.. 181

PAGE 204

.... TABLE III-J1 00 N EAST VOLUS J A T R ANSIT AUTHORITT TRANSIT SYSTEM DATA X Change 1984 1985 1986 1987 1988 1984 9 88 PERFORMANC INDICATORS CCM.I'tY Population (000) 295.40 307.00 319 .00 330.90 346.30 17 23X Passeng:er Trips (000) 2,367.60 2,301.40 2,215.50 2 ,095.80 2,149.42 .22% Pasunge r Nf tes ( 000) 8,434.60 8,1.87.70 8,1n.40 7.,510 00 7,952.86 .71X Vohlele Mil .. 10001 1,260 90 1,269.0 0 1,349.,0 1 ,348 00 1 496 .81 18.71 X ..., ...... u .. (000) 1,051.4 0 1,201.20 1,254.20 1,269.4 0 1,391.'11 32.35X Vehicle Hourt (000) 93 00 92.80 100.30 106.20 1 0 7.26 1 5.33X Revenue Houra <000> 88 30 9 2.50 99 90 106. 1 0 1 03 60 17.33X Route tUlea 224.70 229.10 248.60 260.90 2 67.20 18.91 X .. Total Operating (0 0 0 > $2,267.30 S2,362.41 $2,598.60 S2,866. 70 12, 894 94 27.68X Tote\ Oper at ing E xpense (000 of 1984 S) S 2,267 30 $2,260. 83 S 2,397 .33 $2,594.42 $ 2 5 2 5 66 11.39X Totel M a t nttf"'aa'' Expense ( 000) $600.83 $566.36 $652.25 $659.34 $665.10 10.70X toial Mafntenenee Exp. (000 of 1984 S ) $600.83 S 542 .01 $601.73 S596 n $ 580.26 3 .42X Tota l Cepltel (000) $3,825.80 $131. 30 S86. 50 S152. 5 0 S59 .94 .43X T o tal local Revenue (000) $ 2,087.62 $2,059 37 S2,109.66 12,239.52 S 2,352. 4 0 12.68X Operating ...,..... 10001 $ 950.96 $889.1 4 $882.61 $979.38 S1,04t.0 3 9 .47X Pauenee r Fire R evenues (000) $680.87 $668 29 $655.04 S718.21 $ 742.99 9.12X Totel [apiOYf'tt 80.40 80 20 87.70 84.70 84.70 5.35X Trenaportatlon Operetlng E...,loyHs 58.60 5 9 .70 67.70 65 7 0 64.70 10.41X Mlfntenane e 18.20 16.50 16.00 15. 0 0 16. 0 0 12.09X Achlnl ttrattve E..,l"OYeet 3.60 4.00 4 0 0 4 .00 4.0 0 11.11X Vthlettt A v e l\abl e for Maximum Service 34 00 34 00 34 .00 34 .00 34 00 o.oox Vehtcl e t Operated tn Maxtnun Serv tce 25.00 28.00 28.00 27.00 a.oox S pare Rtt to 36.00 % 36.00X 21.43X 21.43X 25.93X n/O Total Gal ION Contuned (00 0) 297. 0 0 311.20 3 39.50 363.40 368.81 24. 18X

PAGE 205

TAIL IIIJ2 EAST VOlUSIA TRANSIT AUTHORITY EFFECTIVENESS MEASURES X Chlntl 1984 1985 1986 1987 19118 1984 SERVIC:I! SOPPL Y Vehicle Miles Per Caplt 4.27 4 .13 4.23 4.07 4.32 1.261 SERVICE CONSUMPTION Pllltngtr Trfps Pfr Clpltt 8 .01 7.5 0 6.9S 6.33 6.21 .56 X Paat ; 'Trlpe Per Revenue Mtle 2.25 1.92 1 .77 1.65 1 .5 4 31.40X Pas.a .. Trtps Per Revenue Hour ' 26.81 24.118 22.18 19.75 20.75 22.62X ClllLI TT Of SAVI C Aver._ SpHd (I.N./II.R.J 11.91 12.99 12.55 11.96 13.43 12.80X A Y,rei fleet 2.90 4.27 4.03 3 .49 4 .2 0 44. 74X A V AILAIILITT lewrut MUH. ,_r Routt MHe. (000) 4 .68 5.24 5.05 4.87 5 .21 11.29X ' ei

PAGE 206

... TABLE J II -J l EAST YOlUSIA TIAIISIT AIITIIORITY EFFICJEXCY MEASURE$ XCI>-1984 1985 1986 1987 1988 1984 COST EfFICIEliCT Optratlrw bpense Per Ceplt a S7.68 1 7.70 18.15 18.66 18.36 8 .92 X Operatlne Per Peak Ythlclt (000> 190.69 194.50 1 92.81 1102.38 S 107.22 18.22X ept.r1t fng Exptntt Per Pau. Trfp S0. 96 1 1.03 11. 1 7 11.37 11. 35 40.64 X Op. Exp. P er PaH Mtlt S0.27 10.28 1 0.32 10.38 10.3 6 35.42X Optratfng Per Revenue Mtlt 12.16 $1.97 $2.07 1 2.26 12.08 3 .52 X Operating Exp. Per ltevttWe Hour 125.68 125.54 1 26.0 1 1 27.02 127.94 8.8lX Maintenance fxp. Per bveNJt Nftt 10.57 $0. 47 10 .52 10.52 S0.48 .l6X Malntenenct Exp. Per-Operetlne 26 .50X 23.97X 25.10X 23.00X 22.97X .30X OPDATJNG RATIOS Fart'box Recovery 30.03l 28.29lC 25.21 X 25. 05 X l5.67X .5ll Loca l hr Oper. Exp. 92.08X 87.17X 81.18X 78.12l S1.Z6% .751 .. Opt rat tng Reverue Per Oper. bp. 41.94X 37.64X 33.961 34. 16X l5.96X 4.261 V!iMICl UTIUZATIOII V thfct e Kllet Per P ea t Yehlcta (000) 50.44 50.76 48 .1 9 48.14 55. 44 9 .92X Yeftlcte lloura Per P eek Veohfcte (000) 3.n 3 .71 ] .58 3.79 ].97 6.19l ltwerut MUM Per Vehlcta Ntlu 0.113 0.95 0.93 0.94 0.93 11.491 M iles Per Tota l Ythlcltl (000) 50.92 35.33 36.89 37 34 40.93 3Z.3Sl Revenue Moura Per Totet Vehicl e (000) 2.60 2.n 2.94 3.1 2 3.05 17.llX LAIOI PRODUCTIVITY ltwrue Moura Per e_..,toy .. (000) 1.1 0 1.15 1.14 1.25 1.22 11.]7X RevtnUt Houre Per Oper. (000) 1.51 1.55 1.48 1.61 1.60 6.27X Rev.nut Hour Per M1fnt. El!1)loyte (000) 4.85 5.61 6.24 7.07 6.48 1).461 Reverue Moura hr Adnln. (000) 24.53 23.13 24. 98 26.53 25.90 S.59lC Vehfcte Mtlta Per Melnt. Employe e (000) 69.28 76.91 84.34 89.87 93 .55 lS.OlX P .. aeneer Trtpt Per ..,loyn (000) 29.45 28.70 25.26 l4. 74 ZS.Ja ll,82X Total Vehtclea Ptr Metnt. E.ptoye. 1.87 Z.06 2.13 2.27 Z.13 13.'1SX Tote l Vehicles Per 9 44 8.50 a.5o 8.50 8.50 .00l UERGY UTILIZATIOII MU" Per Cllton 4.ZS 4.08 3.97 3 .71 4.06 ,40X

PAGE 207

;omments/Modlficaticins
PAGE 208

186 EAST VOLUSIA TRANSIT AUTHORITY Performance Indicators 400 TllouiUidl ... s:o 200 240 .... 2.76 .... .... 2.00 1.76 uo ..... I I I I I I .. .. I I i I i I I I FIGURE II-J1 County f>orUalkNI l l ' l ' i I I FIGURE lli-J2 l'aaaei"Q8r Tl'\lll I ' I I ,..., AGURE III-J3 I I i I I i i I I i I 1087 Vehicle Mllea and Revenue Miles 1.60 I I I / ,.. i I 1 /-;: __ 1.2 7 -I I 1.20-{---__ ...,_ .,.;. .=;.:___I-t ---+! ----1 '' ........ I f 1.05 .... ,... -1007 .... v.tlioll Wi1M ....... NIIM ;

PAGE 209

EAST VOLUSIA TRANSIT AUTHORITY P e rforman ce Indicators RGURE IIIJ 4 TotaJ .Operatlng Ex pense su I I ............-1 .. -----------1 2.1 I .... !......-:' S2.3 --------1 2 1 .... $1.7 10 .. ..._ ...... sooo STOO S800 HOO 00 .. .. .. .. 80 78 70 1 ... i l I i .... 1088 10<17 FIGURE m -JS Passenger Fare i I I I I 1086 1088 i I I FIGU RE ln-J6 Total Employees l I I I I I I I 1087 I / .......... : / 1/ I ,... 10 1 7 1088 1$88 ... 187

PAGE 210

188 EAST VOLUSIA TRANSIT AUTHORITY Pert:onnance Indicators .. FIGURE III-J7 Vehicles and Vehicles Operated For Maximum Service ; I ; ' I ' ' -... ,--r ,. -' i I l ....

PAGE 211

EASt l V OLUSIA TRANSIT AUTHORilY . 4.7 .... ... . ... ...... 2.0 -Effectiveness Measures 'FIOUREJ8 ; Vehicle' Miles Pw Capita I I l ' I . I I I I i I I . 1186 1007 FIOURE UI...J9 Passenger Trips Per Rewnue Mile I I I .... ... 2.0 1.7 ,,, ... a.,..., 0 I I I i l i I -.. FIGURE 01-JIO ,.,.._ Age of Fleet I . / v . ' . .. . ,. .. -----111M 189

PAGE 212

190 EAS T VOLUSIA TRANSIT AUTHORITY Etrectiftlless Measures FIGURE II-JI1 MIIM Acddenta I I I I I I T v I l..--I I I I 10.-0 ... 14.-12-10-2,000 0 ... I I T I ... .... ,.., AGURE 111.112 Reverue M iles Between Roadcalls ; i I I i I I I I ' i ' .... -,.., ./ 1088 ....

PAGE 213

EAST VOLUSIA TRANSIT AUTHORITY Efficiency Measures $10.00 10.00 sa.oo $7'.00 ae.oo 1084 F IGURE I U -J13 Operating Expense Per Capita ' I I j r ; l i r I i I I i I ' ' 1085 10$7 ,..,. FiGURE III-J14 Operating Expense Per Passenger Trip ..... I I I I I .,........ i I -----r I 11.00 --I i l IO.T&f-----f----,f-----+1---i l i 1084 1006 1t8e 1081 1088 FIGURE ID-J15 Operating Expense Per Revenoe Mile 12.80 12.40 $2.00 $1.10 suo ..... . I I I I .... I I ' i __y< ':--..._ I I I . I ... 10&8.. . 1087 191

PAGE 214

192 EAST VOLUSIA TRANSIT AUTHORITY Efficiency M easures FIGURE III -J16 Maintenance Ex- Per RevelxJe Mlle 110..00 SO. TO 110.80 110.00 IIOAO 110.30 ... .... ..... .. S2ll .... .... .... ... 1211 ..... 04.000 00.000 &1,000 110.000 oiO.OOO ... I 1 I ; I i i r I J l I I ' l ' ... .... FIGURE III J17 Farebox Recove r y Ratio i I I I I I I i I ; i l I j ; I I i i I i 1011 FIGURE UI-J1& ,..., ... V ehicle M llea Per Peak Vehicle i i I I l I ' i I / I y I I I I I -....

PAGE 215

EAST VOLUSIA TRANSIT AUTHORITY 1 ,600 1,3&0 1,200 1 ,0&0 800 7 5 0 1064 3 7 ,000 33.000 28,000 2 5 .000 21,000 . 17,000 .... Effi ci ency Measures FIGURE III-J19 Revenue Hours Per Employee j ' j I i I ; I / I I I ' I I I I I .... .. .. 11181 FIGURE III-J20 Passenger Trips Per Employee l i I I I I T 1 I I I I I i I I I I I I 11181 : 1068 193

PAGE 216

194

PAGE 217

K. ESCAMBIA COUNTY TRANSIT SYSTEM System Profile Escambia County Transit System (ECfS) is a department of the county government; its service area is the urbanized area of Escambia County : ECfS is governed by the Board of County Commissioners, which is compriSed of five members who" are elected by district in staggered two-year terms. ECfS provides fixed-route motorbus service and contracts to provide demand-response trimsportation services. In addition, Escambia contracts for the following services: radio maintenance, landscaping, janitorial, computer maintenance, exterior advertising on buses, and security services. The current fare structure is represented below: regular fare seniors and handicapped students $ 1.00 $050 $ 0.75 (K-12) weekly pass monthly pass transfers $ 9.00 (unlimited rides) $30.00 (unlimited rides) $ 0.10 single ride coupon Convenience Tickets: regular seniors and handicapped students A 33 percent fare increase was implemented on October 1, 1989. $ 1.00 $17.50 (20 rides) $ 5.00 (10 rides) $ 750 (10 rides) Road calls are defined as "all exchanges of buses for mechanical repairs" and accidents are defined as "all accidents regardless .of damage. A major bus rehabilitation program was launched in 1985 with four buses being rebuili each year from 1985-1988. . . . . : ..... : .. : .. Tables ill-K1 through Ir(-K3 present the tabular data for Escambia County System and Figures nl-Kf through m-K20 graphically present selected indicatorS and measures. . . 195

PAGE 218

... TAll Ill Kt COUNTY TRANSIT SYSIEK IRANSIT $Y$1EM XCII-1985 19&6 1987 1988 PER fDIMAMCE I NDICATORS c .... ty Pcopulotlon (000) 256.70 264.70 273.00 2711.40 282.50 1D.05X P as t en;e r Trtps ( 000) 1 2 2.90 1,)51. 60 1,108.90 1 0 76. ) 0 1,049 .91 .5) X P satnger Mltn (000 ) 5 757.90 6,206. 20 5,22S.40 4,990.50 4,784.2& .91 X Vth1 e l e Mil" !000) es&.IIO &64.70 87T.60 &90.10 910.48 7.18X hv...., Kll" (000) 83&.70 83&.711 85&. 90 871.40 901.10 7.44X V thlcle N ourt (000) 59.60 60.00 67.)0 59.50 62.&6 5 .47X RtYenJe floutt (000) 57.60 57.60 65.90 5&.40 61 2 6.63X a toute .. I let 141.20 141.20 141.20 141 90 1<8.90 5.45X Tot a l Oper atl"9 e_.. (000) $1,906.00 1 2,009 50 $2,034.10 1 2,076.40 $ 2,159.52 13. 30X Tot a l D90ratl119 E.ponsa (000 of 1 9&4 l ) S t,906.00 st,92 S .09 S 1,876.S5 S1,879.1t $1,884.05 .15X Tottt Matnttnenet Expens e (00 0) $ 583.2 4 S5&0.7S $532.9) m.9s S6 14.17 S.)OX Tot a l fle fnt.enenc e Exp. (000 of 1984 S ) S 583.24 S 555.7T $491.66 $466.04 $ 535.8.1 .1)1 Tot a l Clplta l E"""'"a (000) $3&.20 $764. 50 S712.5 0 $454.90 $530.37 1288.40X Tota l loca l ltvtnUt (000) S 1,284.86 S 1, 3 46.9S S1,492.9S S1,636.6Z $ 1 602.96 2 4.76X Optretlne (000> s 7S7.JS $741.0) $ &83.39 $ 1, 0 18. 1 6 $90<.37 19,44X PUien!jJCr h r t RntrwH (000) $6 30 .96 $639.69 $690.52 s f.19.99 $ 517.99 1 7.901 Tot a l 60.711 62.00 60.60 54.30 SS.60 a.ox trensportatlon Ope:ratlno lf'l)loye:es 311.50 39.80 39.80 35 10 )5.50 .m Kalntentnc t Eq>loyeel 17.00 16.70 15.90 15.20 16.10 .291 Actnlnfst r attve E.pli:Jyett 5.20 5.50 4.90 4.00 4.00 3 08 X Vehlel t-t Avtfhb\e for Ktxl-Sentlce za.oo z1.oo 25.00 25.00 .711 Vehtdn Dptr1t ed tn KIIJtiiiUI $e .I"Yic 18.00 17.00 18.00 19.00 18.00 o.oox Sper e Retlo 5S. 56X 58.821 38 .89X 3 1.58X )8.89l 0/a Tot e \ t t ltont consi.IM!d (000) 248.80 285.50 174.711 169. 00 251.02 0.89X ... -.. .......

PAGE 219

--TABLE IIIKl ESCAHIIA COOIITY TRANSIT SYSTEJ1 flfEtTIVCHESS !lEASURE$ l Ch0f110 1984 1985 1986 1987 1988 1984 SERVICE SUfi>LY Nil Per Copito 3.35 3.27 l.ZI l.ao 3.26 .61X SERVICE COIISLtiPTION Pouonger Tr.fpe Per Coplta 4.84 S.H 4.06 3.87 3.72 .24X ''" Tripe Por le....,. Nile 1.48 1.61 1.29 1.24 1.17 .38l Past, Tripe Per Re....,. Hour 21.58 23.47 16.83 18.43 17.09 .7al . CIIJALITY OF SEttVICE Avenge Speed (R.N./R.H.) 14.56 14.56 13,03 14.92 14.67 0.76l A.gc of fleet (fn ye.ars) 9.90 7,70 8.30 9 .20 10.20 3 .0lX -...... r Q f Ac<:ldonts 28.00 70.00 72.00 36.00 69.00 1<6.43l I R..Ocaila 141.00 152.00 243.00 174.00 183.00 Zi'.m Rtvti"Nt Mflea Between (000) 29.95 11-98 11. 93 Z4.21 13.06 ,,0X R.;...;.,. Mil .. lot.ten Roodcoll$ (000) 5.95 5.52 3.53 5.01 4.92 .22l .,. AVAILAIILITY Revenue Mflca Per Routo Mile (000) S.94 5.91. 6.08 5.65 6.05 1.88X 0. 0 0 "' 0 ....

PAGE 220

.... TAILE ..., 00 ESCMBIA c::a..MTY Yl.AKSIT S'YSfUC MEAOUIE$ X Chenga 1984 1915 1986 1917 1918 1984 COST E Ffl Cl EJIC'I Oper atlnt (JQ:)Mte Pr Capt te 17.0 1 7.59 1 7.45 1 7.46 1 7.64 2.951 Optratlng Per Pet (000) 1 10S.89 1 118.21 1 113.01 1 109.28 11\9.97 13.:141 Operating Per P Trip 11,53 11.49 ll,aJ 11.9) Sl.06 34.1JX Qp. Exp. Per Paaa. Nile 10.33 10.32 10.39 10.42 10.45 36.36X Optrttlng flop. Per Rt"""" Milt 12.27 1 2.40 1 2.37 Sl.38 12.40 5.461 Operating Exp. Per ltevtnUt Mouf' 1 33.09 134 89 $30.87 135.55 135.16 6.251 Maintenance Ptr Revenue Milt 10.70 10.69 10.62 10.59 10.68 .9'/X Maintenance Exp. Per Operating Exp. 30.60X 28.90X 26.20X 24 ,80X 28.44% 7.06X OPERAtiNG firebox Recovery 33 lO X 31.83% 3 3 9SX 35.64% 23.9'/X .54% L oe l lteveme Per Oper. Exp. 67.41% 67.031 73.40% 78.82% 74 .23% 10.111 .. Optratlng RtYei"'IJe Per Optr. [x;p, 39 .72% 36.88X 4 ] 4 3 % 49.04% 41,88X 5.42X VEHICLE UTILIZATION Ytblete M Het P e r Peak Ythlcte (000) 47.71 50.86 48.76 46.85 5 1.1 4 7.18% Yellfc:l e RotJr'l Per Peat Yeftllch (000) ).]1 3.53 3 .74 ],IJ 3.49 S.47X IIYtnUI Niles Per Vehicle Klltt 0.91 0.97 0.91 0.91 0.91 0.24% ltwR.Je M f( a Par Tou t Vehfclu (000) 29.95 3 1.06 34.36 34.86 36.04 20.331 Jlourt hr foul Vehfclu (000) 2.06 2.13 2.64 2.34 2.46 19.43l LAIOt PRODUCTIVITY RtwrUt Kourt Per (000) 0.95 0.93 1.09 1.08 1. 1 0 16.41X ltevenue.Mourt Per Optr. (000) 1.50 1.45 1.66 1 66 1.73 15.64% Rtverue Houra Per M.alnt. Ell'ployee (000) 3.39 3.45 4.14 3.84 3.81 12.59% Revenut Mourt Per AO.fn. Efi'C)loyet <000) 11.08 10.47 13,45 14.60 15.36 38.62X Vehicl e Niles Per Kalnt. Emptoyet (0 0 0 ) 50.52 51.7& 55.19 58.56 57.17 13.17X l'tutnter Trips Ptr .E111Jioyu (000) 20.4& 21.80 18. 30 19 82 18.88 .78X Tottl Vehicles Pr Ntfnt. 1.65 1.62 1 5 7 1.64 1.55 -s.nx Tottl V ehfclet Per 5 .38 4.91 5.10 6.25 6.25 16.07X UTILIZATIOM Vthfcle "ftes Ptr Galton 3.45 3.03 5.02 5.27 3.67 6.2lX

PAGE 221

Q!mments/Modifications CECTS>. From 1986-1987, vehicle and revenue miles increased while and revenue hours declined. There is no apparent explanation for this inconsistency . There was a significant decline in passenger fare revenues in 1988. No explanation was provided by the agency. 199

PAGE 222

200 ESCAMBIA COUNlY TRANSI T SY STEM P e rfonnan ce Indi cators S60 -310 270 ... 100 .... 1.70 1.20 .... 0.70 OA6 ,... i ; FIGURE IUK1 County Populatio n i I I --I ' ; .... ' ; I l 1 I .... FIGURE III K 2 P assenger Trips I i 1 .......... I I I ' I i F I G U R E III K 3 I I I I I I l 1087 I ' I i r I t ' i 108 7 V eh i cle Mi les and Revenue M iles .... 11188 liO I i M 176 -----r r 1 1 I l ,.... -1017 -v.Ncae..... -..............

PAGE 223

ESCAfdBIA COUNTY TRANSIT SYSTEM ........ $2. 1 Perfonnance liulieators FIGURE UI-K4 Total Operating Expense .. j I I i I I . ..... .... 12.0 .... $1.8 11.4 . --. i. --.--.--. !. -.. _______ j ______ _ ---' u $780 .... .... .. 82 .. .. .. .. 12 .. ,... l I I 111&6. 1081 . khaal EipernH ln.tla.Uon-Ad)ualed : FIGURE III-K5 Passenger Fare Revenues t r ; I I i I 111&6 .... l I I I ,. .. FIGURE 111-KS Total Employees I I '"' "' I i I I J. l"- I t I I I ... i I I "' I 1181 ""' ,. .. 1088 201

PAGE 224

202 ESCAMBIA COUNTY TRANSIT SYSTEM Performance Indicators FIGURE 11-K7 Vehicles Available and Vehicles Operated For Maximum Service .. ; 13 ... - r -----1D64' \88& 1888 tMJ 1Na

PAGE 225

ESCAMBIA COUNTY TRANSIT SYSTEM Effectiveness Measures 3.7 .... 3.1 ... 1 ... 2.1 1.8 ... 0.8 .... .. . . ''" 13 "-.... 7 .... FIGURE UI-K8 Vehicle M llea Per Capita ' l 1 I I I I I ' 1 I ; ' I ; l I ; I 1$88 1087 FIGURE 111-1<9 Passenger Trips Per Revenue Mile I I I l :-.... I i I I I .... FIGURE IIIK10 Average Age of Fleet 1 I I i I I I I 1988 I I L --! l I I I ! .... .... 7 1088 . .. 203

PAGE 226

204 ESCAMBIA COUNTY TRANSIT SYSTEM Effectiveness Measures FIGURE IU-K11 Revenue Miles Between Acclclents 60,000....----:-, I , ___ _Lt ____ o40,DOOT-! f j \ I 30,000 ""' i A--.. 20.000 I "'l I / t ==li::=, .... ,.,ooo 12.000 10,000 o,ooo 0,000 4,000 2 ,000 0 .... 1087 F IGURE lll-K12 Revenue Miles Between Roadcalls i l i I l I I i I i I ; ............. i I i i I I 1086 .... 1087 1080

PAGE 227

" .ESCAM,BIAG()UNlY .TRANSJT.S'(STI:M F;fficlency \"eas u res 18.50 $7.60 $ &.50 $5.60 108<1 S2.2 6 S 1.16 S 1.10 $ 1.21 11.00 ,... suo 12.80 S2M FIGURE 81-K13 Oper atin g Expense Per C&plta J i I : i I . . l I I I I I l I ' ' I I 1986 .... 1987 FIGURE IIIK14 . 1988 Operating E x p e nse Per Pas senger Trip I I . ' I I I I I /,-i ' i / ' I i I i I I I ! I I 1 1986 19&8 FIGURE ntK15 Opera t ing E xpense Per Rewnue Mile I i I i I I I I I I i t I & 2.00 $1.10 -I r 1986 f I I I l I 1887 1888 . 205

PAGE 228

206 ESCAMBIA COUNTY TRANSIT SYSTEM Efficiency Measures FIGURE II-K16 Makltenanc:e Expense Per Revenue Mile 10.00 10.80 10.70 -so.eo 10.60 IOAO -n .. .... .... 30" .... .... .... ..... 10.000 85,000 f..--'" : I : ' : I : ' ' ' I I I ' i i I I I ' ' I I I 1045 ... 1088 FIGURE IIIK17 Farebox Recovery Ratio I i I i . i I : j I l I """' i -! ; i ; 1081 1088 FIGURE III-K16 Vehicle Miles Per Peak Vehicle I I I i I I I I I ' ,_............ I I I I 1 I l I -

PAGE 229

ESCAMBIA COUNTY TRANSiT SYSTEM Effi c i ency Measures 1,360 1,200 1.050 900 760 600 1 .... 30,000 28,000 2 2,000 -18,000 14 ,000 10,000 ..... FIGURE IU-K1 9 Reve nue Hours Pe< Employee i I ' t I I I I 1 i/ I 1 I I ! I I ; I 1967 FIGURE ln-K20 Passenger Trips P&r Em ployee ; I I j I ( I t l I l I ;-I I i i I I I i .... 1887 1088 1$88

PAGE 230

I.. LEE COUNTY 'mANSlT AUTHORI1Y System Profile Lee County Transit (LeeTran) is a division of the Lee County Department of Transportation and Engineering and provides public transportation services to Lee County. LeeTran is 80vemed by the Lee County Board of Commissioners, a five-member public policy body responsib l e for overseeing all of Lee County operations. LeeTran operates fixed-route motorbll$ service and contractu all y provides handicapped transportation services In the future, LeeTran expects to operate ferryboat passenger sernce between the Fort Myers/Cape Coral area. The current fare structure is as follows: adult senior citizens handicapped children (under 42") transfers monthly pass (unlimited rides) monthly pass (senior citizens) ali-day pass 1 0 trip ticket (regular) 10 trip ticket (students under 18) 10 trip ticket (senior citizens) s 0.75 $0.35 s 0.35 Free $ 0.10 $25 00 $15.00 s 2.00 $7.50 $5.00 $3.50 In 1984, monthly and all day passes were added to the fare structure. LeeTran defines a roadcall as "the changing of a bus on an assigned route, for any reason, mechanical or non-mechanical." An accident is defined as an "unforeseen, unintended event which results in damage to LeeTran property, employees, or passengers. This includes all onboard passenger injuries, hitting a fixed object, property damage, and employee injuries." In 1987, LeeTran began operating the Fort Myers Beach Trolley System. The system operates on a "park-and-ride" basis, providing convenient parking and transportation to the Fort Myers Beach area with four trollies. The service is offered seven days a week and is 208

PAGE 231

free to aU riders. It is believed that the recent, significant increases in passenger trips can be attributed to the provision of the trolley system and a more favorab l e fare structure. Tables ill-Ll thro u gh ill1.3 present the tabular data for Lee County Transit Authority and Figures lll-Ll through ffi -120 graphically present selected indieators and measures . . ' 209

PAGE 232

N TABlE Jll-l1 ... 0 lEE CXJMTT TU.IISIT AUTOITY TIAMSlT SYSTEN OATA X a...,._ 19&4 1985 1986 1987 1988 19&H988 POfOOWIC IIIDICATOitS Cot.rlty Popullllon (0001 251.eo 264.40 2n.4o 293.70 307.50 22.12X Penenger Trtps (000) 810.50 808.70 703.40 693. 10 1,136.24 40. 1\lX Ptsstnter Mtlet (000) 5,053.60 5,058.00 n/o 4,368.20 4,368.24 .561 Vehlele Nttet (000> 1,027.00 1,028.10 964.00 907.50 1,051.97 2.411 Revenue Mllet (000) 944.10 945.10 890.00 857.70 9\ll.53 5.24X Vehicle Hours (000) 53.30 53.30 58.20 58.20 90.19 69.211 venue Hours (000) 50.00 50.00 42.00 s4.eo 87.73 75.461 Rout.e Mflts 476.50 458.00 <58.00 458.00 4n.oo .94X . tottl Operetlng Expense (000) 11,S26.70 S 1,S69.60 51,759.90 S1,912.20 S2,2\la.90 50.58X Total Operetlna Elq)tn,. (000 of 19&4 I ) $ 1,526.10 S1,SOZ.11 S1,62l.59 S1,730.58 12,005.65 l1.37X Tottl Malntet'\II"'C:e Expense <000> 1345.03 $488.15 1 570.21 S516.2\l 17'3.93 115.611 Tottl bp. (000 of 19&4 I ) 1345.03 $467.16 1 526.04 $467.26 $649. 0 3 88.111 Tote\ Clplttl (000) m.90 $46.5 0 $ 20.00 175.30 S 159.71 3TI.I2X tot1 l locl tewn.;e (000) S960. S1,068.24 S 1,472.Z6 S1,269.45 11,438.02 49.731 Operotlr1!1 R..,..... (000) 1416.65 S402.37 Sl88.00 nn.46 1447.98 T.52X Pauenaer Fert lewn.Jet (000) il66.10 Sl75 .66 1 )61.42 1354.83 $441.89 20.70X TOttl 50.00 49.00 50.00 50,00 58.00 16.00X Transportet I on Optrot I no Efl1)loyeu 37.60 37.50 40.00 39.00 43.00 t4.)6X Mlfntenenc:e 9,80 9.00 8.00 9.00 10.00 2.041 Admlnlttretlve 2.60 2.50 2.00 2.00 5.00 92.311 Vehlctet Aveltab\e for Nxtmum Service 24.00 24.00 2 4.00 25.00 29.00 20.831 Vehle\H Operated Sn MaJCIIIUII Service 16,00 16.00 16.00 16.00 22.00 37.50X $per& btlo 50.001 50.001 so.oox 56.25X 31.82X nl Totl Gllont Consumed (000) 194.20 201.30 201.60 201.40 216.41 11.44X

PAGE 233

TABLE IIIL2 LEE COUNTY TRANSIT AUTHORITY EFFECTIVENESS MEASURES X 1984 1985 1986 1987 1988 1984 1 988 SERVICE SUPPLY Vehicle Miles Per Cot>lt 4.08 3.89 3 .48 3 09 3 42 .12X SERVICE COHSUHPIIOOI Passenger Trips Per Cepita 3.22 3.06 2 .54 2.36 3.70 14.80X Trips Per Revenue. Hi le 0.86 0.86 0.79 0.81 1." 33.22 Pass:rrfps P er Revenue Hour 16.21 16 .17 16.75 12.65 12.95 .10X . -.. QUALITY O F SERVICE A verage S peed (R.M./R .H.) 18.88 18.90 21.19 15.65 11.32 -40.0ZX Averege Age of Fleet 4.70 5.70 6 70 7.60 6.80 44.68X of Acciden t s 25.00 29.00 15.00 16.00 30. 00 20.00X Total Roadcells 535.00 504.00 425.00 737.00 418.00 2 1 .87X . hverwe Hf l e a Bdween Acciden t s (000) 37.76 32.59 59.33 53.61 33.12 .30X Revenue Mile s Between ta (000) 1.76 1.88 2.09 1.16 2.38 34.69X : $ A.VAILASIUTY ReYU\Ut MUes Per Route Mite (000) 1.98 2 06 1.94 1.87 2.10 6.24X : .. . . ......

PAGE 234

N T.UlE IIHJ .... N lEE COUNTY TaANSIT AUTHORITY EffiCIE NCY M E ASURES X Chqe T984 1985 T9(16 T9!17 1988 T9MT 988 COST EffiCIENCY Operlt h't ExPtntt Ptr Ctpt t:a S6.06 $5 .94 S6.34 S6.5T $7,48 2l.30X Optrttfne Expense Per Pttk Vehtclo (000) S95.42 S98. TO ST09.99 S119 .5T $104.50 9.5Tl Optrttlf'll Expen .. Per Pus. Trfp S1.88 $1,94 S2.50 $2.76 S2.02 7 .41% Op. Exp. hr Ptu. MHI S O.JO $0.31 "'' S0.44 SO.S3 74.2TX Optrtfi'W xp. 'tr Rwenut Mite S T.62 ST.66 ST.98 S2.23 S Z.31 43.09% Optrn t,.. txp. ,, ... lklw" m.s3 SJT.39 S41.90 Sl4.89 $26.20 T4.TIIl MelnteNnet bp. Per S0.3 7 S0.52 S0.64 S0.60 S0 75 104.811% KafnttfWICt t ap .. P e r Op!.ratfng E:ap. 22.60% ll. TO% 32.40% 27.00S 32.36% o. T9l OPfRAfiM G ATIO$ h rtbox. Rtcowry 2l.98X 23.93% 20.54X 1SS6l 19.22% T9.MX . t.oul ltv ..... Ptr Optr. Exp. 62.9Tl 68.06% Sl.66X 66.J9X 62.55% .57% Ope rat lnt Rtver...tt Per Oper. Exp. 27. 29% 25.64% 22 .05X T9.48X 19.49% ,60% VEHIClE UTiliiAT10M Vehicle Mlltt Per Peat Vehicle (000) 64. T9 64.26 60.25 56.72 47.82 .50% Yehfclt llourt Pe.r Peek Vehfcle (000) 3.33 3.33 3.64 3.64 4.10 23.06% l everue Mlltt 'e.r Vehfcle MltH 0.92 0.92 0.92 0.95 0.94 2.74X lteYWUt IU let ,. Tot l Vehtcln (000) 39. 34 39.38 31.08 34.3T 34.26 .91% lttnUt Moure Ptr Tott t Vehfcl t l (000) 2.08 2.08 1.75 2.19 3.03 C5.21X . L.u0R Hai4Jef I YITY llwrM Pe-r lq>l oyee (000> 1.00 1.02 0.84 1.10 1 .51 51.26X Revenue Moure Per Oper. (000) 1.33 1.33 1.05 1.41 2.04 53.43X Rtven.tt Moun Ptr Kalht. &rptoyee <000) 5. TO 5.56 $.25 6.09 e.n 71.95% Rtverue MCM.irt Per Adltln. Euptoyee <000) T9.23 20.00 2 1.00 27.40 17.55 .76X Vehl
PAGE 235

Comments/ModiDcations 1986 vehicle miles, rev enue miles, and revenue hours all declined while vehicle hours increased. The agency reports that computer calculation probleros and more route structures max have contributed to this inconsistency. Passenger miles in 1986 were not reported. The agency could not provide the missing data. Passenger trips from 1987-1988 increased 63 percent while passenger fare revenues increased only 24 percent. At the same time, passenger miles remained virtually unchanged. The agency some uncertainty concerning miles and hours reported in 1987 but is more confident with the numbers reported in 1988. The provision of a free trolley service and new reduced fare options (monthly alld ali day passes) may have contributed to ridership increasing. at a much faster rate than passenger fare revenues The number of accidents in 1988 increased significantly The agency reports the following as possible explanations: system growth and i n creased ridership, change in personnel leading to a change in recordkeeping, closer scrutinizing of accident/incident reports. . ,. : . .. . 213

PAGE 236

214 LEE COUNTY TRANSIT AUTHORITY P e rfonnance Indicators 320 280 2<0 200 ,. ... 1.16 O .IJO 0.86 GAO 0 .1 5 ..... ... 1.20 Nllll 1 1 3 I I ' I I I I .. .. I I ! I i : ' F IGURE IIIL 1 C ounty Population I I ' . I I I .... FIGUR E IIIL2 Passenger Trips I I I 1 I ; I .... FIG U RE IIIL3 i l ; ' I ' ' I f ...7 I J v I 1817 Vehicle M iles an d Revenue M iles I I I I i I i .... / ... / 1.06 o.ae o.ao 0.4 2 0.11 ----. ----; ./ .. .. ----. -----. I I ' i .... .... .... ....

PAGE 237

LEE COUNTY TRANSI T AUTHORITY Indicators FIGURE UI-L4 Total Operating Expense +---+-: ---+---11'--/,/--l S1.7 ..... $1.5 I '"" 1600 ... 1310 1 260 68 67 15 11 .. 41 .. n; -1886 1080 1881 1088 J.ctuat EJ;pene ; .... AGURE 111-LS Passenger Fare Revenues I + I .... ... I I I I i I ..... FIGURE UH.8 Total Employees -I I 1087 I / / / 1081 1N8 215

PAGE 238

216 LEE COUNTY TRANSIT AUTHORITY Perfonnance Indicators 33 23 FIGURE UI-L7 Vehicles Available and Vehicles Operated For Maximum Service ' I I I I I I ' ----------,I..... I ---' i I ' I ... INS -

PAGE 239

lEE COUNlY TRANSIT AUTHORilY 1.7 ... ... u .... ... 0.2 ... 10 0 Eft'eaive ne$5 Measures FIGURE W L8 Vehicle MUee Pet Capita I I I I I I i I "" I I I I ... 1N7 FlGURE HI-L 9 Passenger Trips Per Revenue Mile . l ' I / i I I I ... -1087 I FIGURE IH-L 10 AQe ol Fleet I __.., I ,__... t .... I -

PAGE 240

218 LEE COUNTY TRANSIT AUTHORITY Effectiveness Measures FIGURE UI-L 11 Rewnue Mile& Bat-n Accident$ 10,000 i I I i ' / i ' ' / [ l"" 00.000 80.000 40,000 -i/ I I ' 30,000 .ooo 10,000 0,000 0.000 ( ,000 2.000 0 .... -..., I i I ' .... ,... FIGURE III L 12 Rewnue Mllea Between Roadcalls I I i l ! I J i ' ' I I i I I --. i I ' ... ... .. "' .. .. ---. ...

PAGE 241

LEE COUNTY TRANSIT AUTHORITY Efficiency Measures suo S7.10 suo $6.60 u.&O ,... FIGURE 111-L 13 Operating Expense Per Ca!>lta I i 1 ; I 1 / . I I ; ; I ; I I I i I I I .... 1084 1087 1988 FIGURE UI-L 14 Operating Expe11811 Per Passenger Trip $2.10 S2.06 12.40 12.16 $2.60 suo 12.10 suo 11.70 l1.40 ...... I ' I I i v I \ i I I / \ v I I \ i I I ; ..... 1084 1087 1088 FIGURE ID-L 15 Operating Per Rewnue Mile I I .. I I l /i _] / v I / . I I . . 10110 1088 .. 21

PAGE 242

220 LEE COUNTY TRANSIT AUTHORITY Efficiency Measures FIGURE UI-L 16 Maintenance Expenae Per Revenue Mile 10.80 10.'70 so.eo 10.60 IOAO 17 IO.SO ... .,, .. .. a ... ... ,... 07.-ez.ooo .. .-.. .. ; [ i I \ 1 l / / . v ' ' 1 I / T I I i I I -1087 FIGURE 111-L 17 Falebox Recovery Ratio l i I i i ' I I i i i I I I i i I I ' f ' i ' ' FIGURE 111-L 18 Vehicle Mllea Per Peak Vehicle I ' i I .......... ; I r----I i I I i I i i I i i I ' ' -./ -, ... ,..., ""' ....

PAGE 243

LEE COUNTY TRANSIT AUTHORITY Efficiency Measures 1,660 -1,260 1,100 860 800 .... 28,000 22,000 18,000 1<.000 10,000 8 ,000 .... FIGURE 111-L 19 Revenue Hours Per Employee I ; I I I I I I I i / I f /I .......... I I I 1 .... 1988 1887 FIGURE III-L20 Passenger Trips Per Emplo}'l'e I l I I I I ! I / ' l / i--_l I I I I i I I ' I 1088 221

PAGE 244

M. SARASOTA COUN1Y AREA TRANSIT System Profile Sarasota County Area Transit (SCAT) is a department of Sarasota County government and serves the urbanized portion of Sarasota County including the cities of Longboat Key, Sarasota, Venice, Englewood, and North Port. SCAT is governed by the Sarasota County Board of County Commissioners, which is comprised of five members representing districts and elected in county-wide voting. SCAT provides fixed-route motorbus service and a downtown trolley service (operational November 1987). The fare structure is as follows (note the 25% fare increase in October 1986): Effective Effective March 1983 Octobe r 1986 regular fare $ 0.80 $ 1.00 elderly and handicapped $ 0.40 $0.50 children under five Free students $ 0.40 youths s 0.50 transfers Free Free ten ride card regular $10 00 ten ride card red u ced $5.00 twenty ride card regular $16.00 twenty ride card reduced $ 8.00 monthly pass regular (unlimited rides) $32 00 monthly pass reduced (unlimited rides) $20 00 SCAT reports that toadcalls and accidents are defined and reported strictly according to UMTA Section guidelines. Since SCAT did not provide a detailed account of their reporting procedures for these measures, this cannot be verified Tables ID-M1 through ID-M3 present the tabular data for Sarasota County Area Transit and Figures ID-M1 through ID-M20 graphically present selected indicators and measures. 222

PAGE 245

. -.. TABLE IIIN1 SAAA$01 A Cll.llllT MEA TIWISI T TRANSIT SYSTEM OATA X Cf1Ml9* 1984 1985 19116 1987 1 988 1984 PUr4Rl!AIICE INOICATOit$ CCUity Population (000) 231.20 238.00 244.60 251.30 257 .70 11.46X Trips (000) 814.80 836.00 842.70 788.80 827.32 1.54X Pustngt:r Mites (000) J,5)J.95 3,625.90 3,578.20 3,182.80 3,124.85 .SBX Vehicle M iles (000) 890 80 863 00 873.80 875.50 888.05 .31X R.......,. Mf 1 .. (000) 797.80 776.6/J 776.80 788.50 810.36 1.57% Vehicle KtiiW"s (000) 62.40 61,10 61J.80 61.96 64.00 2.56% Moura (000) 58.30 57.30 57.40 58.70 6/J. 18 3.22% R ovto "lles 247.30 235.30 243.50 251.40 253.20 2.39X Total Ope.ratfng Expense COOO) 11,3,2.10 11,491 40 $ 1,607.60 $1,839.2:0 S1,927.l0 43.60 X Total Optntlng f.xpense (000 of 1984 S) Sl,342.10 11,427.27 S 1,,C&J.09 11,664.51 S 1,681.36 25.l!X Total Mefntenenct Expense (000) SZ40.21 $299.61 1253.27 1 259.70 1293.01 21.98X Total Exp. (000 of 1984 I) S240.21 sz86.n 1233.66 1235.0 4 1255. 63 6.42X Totil Capl tel (000) 136.80 SZ42. 00 177.90 144.30 148.44 31.63X Totat Locat tevenue (000) 1868.26 1884.04 S1,07S.16 Sl, 146.06 ., l 187.04 36.71X Operatlnt R evenue (000) C393.26 Cl81 .23 1386.42 1413.42 $423.03 7.57% Pa,.qer fare Revenues (000) C368.94 $365.92 1366.20 C397.66 .$412.88 11.91% Toto I Eoployeeo 53.00 53.90 49.10 55.60 51.60 .64 X Tranaportatlon Opetatii"'Q ffl1)lOYtts 38. 50 40.50 34.30 40.00 35.50 7.79% Mefntenenct Employee 10.50 9.40 10.00 9.70 9.50 9 .52X e.ployees 4.00 4.00 4.80 5.90 6.60 65.00X Vehfclts Avatlablt "-xt.um Service 26.00 28.00 32,00 33.00 33.00 26.92% VthtclH Operat .td ln.Mexift'UI Service 16 .00 16.00 15. 00 15.00 16.00 o .oox w Spirt -.ttO 62.SOX 75.00X 11.3,33% 12D.OOX 106.2SX n/1 -.. Tota \ Catlons COOO) 147.90 151.20 161.40 169.70 171.71 16. lOX

PAGE 246

. TABLE I 11-M2 SARASOTA COJIIIY AIEA I UIISII EFFECIIYEN$$ MEASURES X 0\qe 1984 19115 1986 1987 1988 19114 1988 SOVIet SUPPlY Vehfcte Niles Par tapl t l 3.85 3.63 3.57 3.48 3.45 .56X SERVICE CCIISU1PTIOII Pasaeneer Trips Per C1plt1 3.52 3.51 3 .45 3 .14 3.21 .90X Peu. T rips, Per venue Ktlt 1.02 1 .08 1.08 1.00 1.02 .041 P T rfps Ptr 13.98 14.59 14.68 13." 13.75 .64X QUALITY OF SERVICE Aver1ge Speed IR.",/R.N.) 13.68 13.55 13.53 13.43 13.47 .60l At.rage Age of Fleet (fn yetrl) 2.60 4.90 7.60 8.40 9.40 261.541 MI.Jit)er of Aeeldenu 32 00 24 00 25.00 25.00 42.00 31.25 X Total Roedtelh 929.00 619.00 599.00 559.00 517.00 ".35X a......-" " tetween Accfdtnu (000) 24.93 32.36 31.07 31.54 19.29 22.611 RI!VeiUt MftH letwen lOidetltl (000) 0.86 I .25 1.30 1.41 1 .57 az.5zx AVAIUIILITT Mfl" Per loute Mile <000> J .23 J .lO 3.19 3.14 3.20 0.1'91

PAGE 247

TABLE IIIMl WIASOIA COUNTY AIIEA TRANSIT EfF ICI EJICY MEASURES X Cbanee 1984 1935 1986 1987 1988 1984 COST EffiCIENCY Opctratlna bpen .. Per teplt1 SS.80 S6.27 S6.57 S7.32 S 7.48 28.83X Operatfno Expense Per Peak Vthtele (000) $83.88 $93.21 S107.17 S122.61 S120.45 43.60X Operating Per Pass. Trfp S1.65 S1.18 S1.91 S2.33 S2.33 41.42X 09: Exp. Per P au. Nil e S0.38 S 0.41 S 0.45 S0.58 S 0.62 62.40X [)tp. Per leverut Mile S1.68 S1.92 S2.07 S2 33 $2. 38 41.31X Operatfnt EJp. Rever.Je MH" S23.02 S26.03 izs.01 S31.D S32.02 39.111 Malntf!"nc fj(p. Per Revenue MHt S0.30 $0.39 SO.l3 S 0.33 $0.36 20.091 IJcp. Per Operating Exp. 17.901 20.091 15.15% 14.121 15.201 15.051 OPERATING RATIOS . farebox lecove:ry 21.491 24.541 2Z.18l 21.62% 21.42X .07X Ptr Oper. E'Xp. 64.691 59.28% 66.76X 62 311 61.59X .79X Operating levtnue Per Oper Exp. 29.30% 25 .56X 24.04% 22.48X 21.9SI .091 UTtLIV.liON .vthlele N Jle1 Ptr..Peek Vehfcle (000) 55.68 53.94 58.25 58.37 55.50 .3tl vehic-le Koura PU .Pest Ythtcle (000) 3.90 3.82 4.05 4.13 4.00 2.56X :ewtf.le Nllu Per:_. Vehicle Nllu 0.90 0.90 0.89 0.90 0.91 1.891 .. -19.97X Reveru: MUH Total Vehtclea (000) 30.68 27.74 24.28 23.89 24.56 Revenue Moura Per Total Veh1cte a (000) 2.24 2.05 1.79 1. 78 1.82 8.67X LABOR PRCOUCTIVITY Revenue Houri Per (000) 1.10 1.06 1.17 1.06 1.17 6.03X Rtverue Nouro Per Oper. Eoployee (000) 1.51 1.41 1.67 1.47 1.70 11.9SX Rewr&Je llourt Per Kalnt. ftloyce (000) 6.10 5.74 6.05 6.33 14.091 Rewt'V.Ie Koutt Ptr AdDin. (000) 14.58 14.33 11.96 9.95 9.12 .441 Vthfete Nfle 1 Ptr Kalnt. Employe e (000> 84.84 91.81 87.38 90.26 93.48 10.191 Pessen:ger lrlpj Per Elrp\OYH (000) 15.37 15.51 17.16 14.19 16.03 4.291 Total Vehlcltl Per Maiot. Employee 2.48 2 98 3.20 3 40 3 .47 40.28X Totl Veblcltt 6.50 1.00 6.61 5.59 5.00 .08X EKERCY UlllllATION Vthlcle Mllt l Ptr Galton 6.02 5.71 5.41 5.16 5.17 .13X

PAGE 248

Comments/Modifications
PAGE 249

Passenger Fare Revenues From I2 1984 $368,410 $368,940 1985 $366,910 $365,920 1986 $365,550 $36 6,200 1987 $397,130 $397,660 The 1984 1988 spare ratio appears to be high The agency reports that the spare ratios are accurate. This high spare ratio was necessary due to the extensivt problems with the flee t of Skillcraft buses. 1985-1988 pass e nge r t rips and miles are moving in opposite directioru The agency response included the possible explana t ions Fare increas< Jed to a d ecline in ridership and most of this decline was in full-fare longer trir Also, the intr o duction of a downtown trolley shuttle added many s h ort trips Vehicles available for maximum service in 1986 were c hanged from 31 to 32 wh vehicles available for maximum seJVice in 1987 w e re changed from 31 to 33 Be changes were made to reflect u pdated numbers p r ovided by agency. 1 987 v ehicle hours were changed from 61, 000 hours to 61,957 hours to ref updated number p rovided by the agency. The number of transportation operating employees in 1 987 was changed from employees to 40 employees to reflect an updated number provided by the ag As a result, total employees was also c hanged from 50.5 employees to employees. . . . . : .. . ..

PAGE 250

228 SARASOTA COUNTY AREA TRANSIT Perforinance Indicators 210 100 160 .... TI!IOMWIU 1,160 1,300 1,010 100 . 610 300 60 ... I i l I I i I I I ! FIGURE lii-M1 County Population I I I J i I -FIGURE Ul-M2 Paaaenger Trilla I I I I I ! I .. .. .... FIGURE 111-M3 I I I I I I I 1 I .... I I l l i I i I I 1081 Vehicle Mllee and Rewnue MUes 1.010 ,......,. ... ... I I I I i i i i .. .. -.. .. ... I -760 en eoo i I I i I ; I .... VeNc:lt ..... ---...,.,. .....

PAGE 251

.. . . SARASOTA COUNlY AREA TRJ Perfonnance Indicators .. $U $2.0 $1.8 .... .... $1.2 $1.0 1884 $640 1240 $140 1884 80 58 u 12 10 ... ... .. ., FIGUR E UJ-M4 To tal ()petatlng Expense ' I ; ....---- . ' --------i I j 1080 AGURE III MS Passenger Fare Reve I I I I ' I I 108& FIGURE HI Total Empl< I I I I I_ r I I 1884 .... l

PAGE 252

230 SARASOTA COUNTY AREA TRANSIT Perfonnance Indicators RGURE at-M7 Vehlclos Available and Vehicles Operated For Maximum Service i i I ,, :------.:.L.: -----------1 -..:.:.:.:..:.-- i j .... "'" 1187

PAGE 253

... . SARASOTA COUNTY AREA TRANSIT 4.2 Effectiveness Measqr.es FIGURE 111-MB Velllcle Miles Per Capita I . I I i I ; I ... 1--I I r ... 3.0 1 064 1.8 1.2 0.0 0.8 I i I I I I I l ,. .. 1087 FIGURE IQ-M9 Passenger Trips Per Revenue Mile i ! i I I I i I I I I 1 I I I I I I 1 ... 1087 FIGURE IIIM10 Average Age ot Fleet .... .... 10 .....,, I I I a v 2 ,... ./ v I I I ... / .... 1887 231

PAGE 254

232 SARASOTA COUNTY AREA TRANSIT Efl'ectiv.eness Measures FIGURE IJI-M11 Revenue Mllea Between Aocldenta 65,000 i ' l I I I i ' l I 45,000 36,000 .......--i I l.........__ 26,000 I I ' .........__ 16,000 I l ' ! I I I ..... ... ... FIGURE PI-M12 Revenue Miles Between Roadcalls .ooo.----.,,----:, ---,..-,. ---i j i I ----T-; ---8,000 ,' I !,---+1 --1 ..... ---1 2.000 :--' t ; 0 ... '$88

PAGE 255

.. SARASOTA COUNTY AREA TRANSIT . ..... $0.80 $6.00 $4.110 ... Effiaency Measuxes FlOURE II M13 OperatW!g EXpenee Per capita I - l I -. I ' / ..... .. I ' I ' ... ..., FIGURE IIIM14 1086 Operating Expenae Per Pusenger Trip $ 2.60 $2.25 I I ..... I $1.76 $Ui 0 $1.26 I I 11.00 ........ I I / I . I I ... 1067 FIGURE IIM15 Operating Expense Per Rewnue M ile . suo i I . I 7 : .. [:/ $2.10 / . .. " ... . IUIO . .. . $1.60 .... . .. .... --7 ... '' 233

PAGE 256

. 234 SARASOTA COUNTY AREA TRANSIT Efficiency Measures FIGURE ll-M16 Maintenance Expense Per Revenue Mil e ' I I ,i i I I _,./':::::1-l =:::::' ===' :::=] i ----l ... t----!!1'-----+ !:---+----1 l i -.... .... .... .... """ .... .... ... -70.000 10.000 11.000 60.000 1087 FIGURE UI-M17 Farebox Reccwery Ratio i I l ' I ' ' I I I l I I --I --' I i I i ! ' ..... 1087 .... FIGURE III-M18 Vehicle Miles Per Peak Vehicle I I I I I I I i i I _...-/ I i I I I i I 1011& 1087 .....

PAGE 257

SARASOTA COUNTY AREA TRANS I T Efficiency Measure$ 1 600 1 3 6 0 1,060 000 1150 ,... 26.000 2:.000 1&,000 14,000 10,000 e.ooo ,. ... FIGURE 111-1.119 R81111rue Hours Per Employee ' ' ' I j ' ; I -! ............... :----' ' ' I l I I I .... 1087 1!ii8B FIGURE 111-1.120 Pasunger Trilla Per Employee i I I i i I i i I I 1............._ i I -! I ' ; ' I I .... 1088 235

PAGE 258

236

PAGE 259

N. lAKELAND AREA MASS TRANSIT DISTRICf System Lakeland Area Mass Transit District (Citrus Connection) is an independent authority (special taxing district) which seJVes the Lakeland urbanized area. Citrus Connection is governed by a five-member Board of Directors comprised of three City Council members and two County Commissioners. Services provided by Citrus Connection include fixed-route motorbus services and demand-response services. The current fare structure is as follows: base fare students elderly and handicapped ttansfers $0.75 s 0.50 s 035 Free The reduced elderly and handicapped fare is valid 9:00 a.m. to 4:00p.m. Monday through Friday and all day Saturday. There were no major increases in fares between 1984 and 1988. Citrus Connectio n defines a roadcall as ''when main tenance personnel makes some type of seiVice trip out to a vehicle.'' An accident is defined as 'any occurrence where property damage or injury occurs." Major changes over the specified time period include several new vehicle acquisitions including 11 fixed-route buses in 1983, four demand-response vehicles in 1985, three fixed route buses in 1986, four new demand-re sponse vehicles in 1988, and five fixed-route buses in 1989. In addition, a three-and-two-thirds-acre site was recently acquired for a new administration and maintenance facility. Tables ill-Nl through Table III-N3 present th e tabular data for Lakeland Area Mass Transit District and Figures ID-Nl through Figure illN20 graphically present selected indicators and measures. .. 237

PAGE 260

00 TABlE UKtlo\.tiO AREA K.\SS TWSIT OISIRICT 1 ... $11 SlSlEM DATA X Cllqe 1954 1985 1986 1987 1988 19841988 PERtOAMAHCE INDICAtORS county'"""'"""" 23.20 26.60 26.50 33.80 39.n 71.211 Routt NllH 97.90 1D1.60 101.60 122.40 126.00 28.7Dl rout Operatfng E/ltpenu (000> S 526.00 S554.30 S628.70 S704 .30 1$81.97 67.67l Totti Optratlng b:ptnu (000 of 1984 S) 1526.00 S 559.1 8 1580.01 S637.41 S769.46 46.29l Total Mtlntenence Epentt (000) 1 115.72 5 116.21 $104.99 S150.02 $192 .. 66 66.49X Tot.tt EJr.p. <000 of 19&4 S ) S 115.72 S 111.28 S96.86 l 135.77 S 16S.OS 45.25l Tote\ C,epfUl Expentt (000) S192.80 0485.50 1$8 .70 S 502 40 S 2.08 98.92X Totel Loctl Revenue <000> $459 .44 1660.55 S 824.82 S870.27 S925. 97 1 01.54l Operating ReVf'fii.Je (000) S164.84 S 226.82 "" 1 375.63 1421.05 155.'3X ene r tre Revenue <000> SI D9.15 S133.91 S160.68 $178.52 S201.52 54.6ll Tot t i hplorMf 22.00 23.30 22 30 26.10 27.10 l3.18l' TrM"'IIportat len Opt rat lng EI!'Ployeea IS.OO 16.50 17.1 0 20.70 21.30 42:. 00 1 Mll ntenene e [q)loyetl 4.30 4,00 3.70 4.00 4.00 6.98l Mt!ltnlttr ttfve Eq)(oyee 2.70 z.eo 1.50 1.40 1.80 33.33l Avtfleblt for Maxlmua Servltt 11. 00 11.00 11.00 14.00 14.00 27.27l Vtblclet Optrted In Mad-Servi ce 11.00 8.00 8.00 12.00 13.00 18.181 Sptr latfo o.oox 37.SOS 37 .50S 16.67l 7.69X n/1 loltl GallotlS tonsuood (000) 93.80 99.10 99.20 113.80 136.94 45.99X

PAGE 261

TABlE 111-M2 l..URAIIO AREA MASS lW'SIT OISfRICf EFFECTIYfHSS IEAWIIES X OJqe 19114 1985 19&6 1987 1988 1984 stRV J CE SIJPf'L Y Vehicle Miles Capita 1.20 1.17 1.13 1.44 1.66 37.4SX SERVICE CONSUMPIION Trips Per Capt u 0.73 0.89 0.95 1.13 54.39X Pass. Trips Per Revenu e Mite 0.61 0.76 0.84 0.73 0.69 11.8ZX Pass. Trip$ Per Revenue Hour 11.20 12.19 13.58 12.03 11.38 1.60X QUALITY OF SERVICE Avere9e Speed ( H./R.N.) 18.Z8 16.08 16.14 16.39 16.61 .14% Average Ago of fleet (In yeort) 1.00 1.50 2.50 3.10 5.10 'IO.OOX Mt.llber of Accidents 12.00 19.00 14.00 23.00 36.00 200.00X Total Roadcat la 71.00 3!.00 81.00 30.00 50.00 .58X . Revenue Hile.s Between Acclcknta (000) 35.35 22.51 3 0.54 24.09 18.33 .15% .'tilH Between loadcella (000) 5.97 13.79 5.ze 18.47 13.20 120.90X AVAILABILITY Reverue Kiln Per Rou'ta Nile (000) 4.33 4.21 4 .21 4.Sl 5.24 20.87X S!

PAGE 262

TAAILE IIINl 0 LAKElAND AREA MASS T W$1T OISfltiC T EffiCIENCY MEASURES X Change 1984 1935 19e6 1987 1938 1984-1938 COST EFFICIECY Ope:rettng bpMSe Per Capfu St.'8 S1.60 11.66 sr.81 Sl.lO 48.8JX Operating E:Xpense Per Peat Y"'lcle (000) S47.82 S73.04 S 78.59 158.69 $67.84 41.88lC Operating Expense Per PeJs. Trip Sl.02 s1.eo S I.7S $1.73 11.95 J.60X Op. E:lp. Per PISS. Milt $0.40 $0.36 S0.35 SO.J2 $0.36 10.52% Operetlng Exp. Per Revenue Milt 11,24 Sl.37 11,47 Sl.27 SI.J4 7.79X Operttfng Exp. Per Rtvtf'IUt M our S22. 67 S21.97 S 23.7Z $10.84 122.20 .06X Maintenance EKp. Ptr Revenue Hilt S0. 27 $0.27 S 0.25 $0.27 S0.29 7.02X Mtlntenence Per Operating EKp. 22.00X 19.90% 16. TOX 21.30X 21.84% .711 OPERAJUIG RATIOS Ftrebox Recovery 20.7SX 22.92% 25.56 X 25 .35X 22.851 10.11X local evenue Per Oper. Exp. 87.35% IIJ.OSX 131 .zox 123.57X 104.99% 20.20X . Operethl9 RevtnUe Per Oper. hop. 31.34X 38.821 54.14 X 53.33X 47.74X S2.33X VEHICLE Ul llllAIIOII Vehicl e Per Peak Vcftlcte (000) 33.91 53.5 3 53.54 46.57 50.93 31.0lt Vehicle MOW'$ Per Peak Y ef\lctt (000) 2.13 3.3J 3.3 1 2.83 3 .01 44.53X ltvtn:Jt MtlH Per Yehlc l a tUt u 0.991 0.999 0.998 0.99 1 0.996 0.461 Revenue "tles P er Total (000) 38.56 38.87 38.87 39.57 '7.14 22.ZJX Moura Per Tottl Ythlcl t s (000) 2.11 2.42 2.41 2.41 2.84 S4. 52X LABOR PRODUCTIVITY Revenut Moura Per 'f1)loyte (000) 1.05 1.14 1.19 1.30 1.47 38.99% Hour Per-Oper. Eq)loyn C000) 1 .ss 1.61 I .S5 1.63 1.86 20 .STX Revenue Houtt Per M afnt. Employee (000> 5 .40 6.65 1. 16 8.45 9.93 84.0Sl R.-venue Hout't Per A
PAGE 263

Cominents[Modificatjons IL4..\ID 1984-1988 vehicle and revenue miles are nearly equal, as are vej:licle and revenu e hours. The agency feels confident that these numbers are correct because the system is characterized by very few deadhead miles 1985 revenue information was not available in the federal Section 15 report. The agency provided this information. These numbers are provided below. Total Local Revenue Operating Revenue Passenger Fare Revenues . ... .... ; $660,550 $226,820 $133,908 2

PAGE 264

242 LAKELAND AREA MASS TRANSI T DIS TRICT .......... 410 ... 380 soo ..... Performance Indicators : ' I ' ; 108 6 I F IGURE III-N1 Coun t y Popula tion 1 i -. . ' I I i I : ' -----""! ; I 198 6 F I GURE III -N2 Passenger T rips i ' I 1087 I _ __ .....__ _ ' 100 76 -- ---0 ..... ; ; I -r-I ' ' 1085 j I ' I I I I I I ; I ' I ; I 1068 1087 FIGURE III N 3 Vehicle M iles and Revenue Miles j I "i t .... -----= .. .. / ... i i .!.---""" 470 ... ... ..... I I -/ j ; v i ' 1 I ' 1086 ,... 1087 ... V....ldt Nl-.. Aewrue ......

PAGE 265

LAKELAND AREA MASS TRANSIT DISTRICT Perfonnance Indicators FIGURE IU-N4 Total Operatfnll Expense T 11300T 01100 -----------'-----1 sooo -----. .. : .. -1300 $200 1100 . .. .... 32 "" 2B 20 22 20 18 10 1$84 108. FIGURE IIIN5 Passenger Fare Revenues I I I i l I ; i ; I I I I I ; 1086. I i I ' i 11188 FIGURE IIIN6 Total Employees j I I I I ' ' I I : ' I 1081 i I \ / I / l I I l I I -1087 -1088 1088 243

PAGE 266

244 LAKELAND AREA MASS TRANSIT DISTRICT Perfonnance Indicators FIGURE IPN7 Vehicles Available and Vehicles Operated For Maximum Service 30 --------.,.-----------------! 10 . v ---: :.:I 1Q8.4 1N6 1QM 1N7 1$88

PAGE 267

LAKELAND AREA MAS S TRAN SIT DI S TRICT Effectiveness Meas u res 2 1 1.8 1.6 1. 2 0.0 -0. 8 ... 1.60 1.20 0.00 0 .00 0 .30 0.00 ,. . 2 0 1 ... F IGURE 111-N S Vel\lcle Mil es Per Cap ita ; ' ' ----i . ' i I i : ' ,... 1087 F IGURE IIIN9 Passenger Trips Per Rewnue M ile t i l I i ; i l I I ' ' I ' I I i ; ... 1 ... 1087 ' ; ' I FIGURE IIIN10 Average Age ol Fleet l i I l I I -1088 1a88 I I I I I / v I ' ' I I I 1M$; ... 1088 245

PAGE 268

246 LAKELAND AREA MASS TRANSIT DISTRICT Effectiveness Measures FIGURE IIIN11 Revenue Milea Between Accidents 62,000 ----r-.. -------. -I 32,000 22,000 12:,000 ----' I . 1086 .... 1087 2 ,000 ,. .. FIGURE IIIN12 Revenue Mlle8 Between Road c alls 10.000-r--------------, 16.000 1.000 -1-1'-------'\ -------.... 1086 ... ,..,

PAGE 269

LAKELAND AREA MASS TRANSIT DISTRICT Efficiency M easures FIGURE III-N13 Operating ExpeMe Per capita _______ .. FIGURE IIIN14 Ope r ating Expense Per Passe nger Trip $2:.60 l i I ; i I j / I : . $2.00 S 1 .76 1:1.80 _ ,..,. ---, ; : ; $ 1.26 ... .. .. 10&7 me FIGURE III-N15 Op er ating E xpen s e Per Revenue Mile $ 1 0 0 I I f I I I l -l I I I ' :)...-i I v I l I ' 1 1.70 $ 1.60 $1.30 St.t O ltU .... -

PAGE 270

248 LAKELAND AREA MASS TRANS I T DISTRICT Effidency M easures F IGURE III-N16 Main tenance Expense Per Revenue Mile ... 1 0..20 j ----'---------1 .... .... .... 11187 FIGURE I IIN17 Farebo x Recowry Ratio .... 36Yo 31" 2 7 .... 10" .... " ---' t ----. 1 .. ' ' : I j . l : 1 ... 1017 F IGURE III-N1B Vehicle Miles Per Peak Vehicle .ooo I / i I I I .ooo 44 .000 i ' 34.000 .... -I I I I y I I i I I I I .... ""'' 1088 ----11188 / -1088

PAGE 271

LAKELAND AREA MASS TRANSI T DISTRIC T Efficiency M easures FIGURE III N19 Revenue Hours Per Employee 1,8 5 0.,..----.,---------,.----, 1,600 -----;------i,--1,360 _________ _c.____ ----1. 200 1,010 1984 24.000 20,000 18,000 12.000 8,000 ...... ,. .. 108& ..... Ul87 FIGURE IIIN20 Passenger Trips Per Employee ' I I ; 1 i i I l I I 1080 . __?-. :----' I I ' ' . ' 1085 1081

PAGE 272

250

PAGE 273

0. MANATEE COUNTY TRANSIT 8_ystem .Pro file Manatee County Transit is a division within the Department of Public Works of Manatee County and is governed by the Board of County Commissioners. The system provides service to the urbanized parts of Manatee County and operates fixed-route motorbus services as well as demand-response transportation services. Vehicle maintenance and other various services are contracted from other county departments. The current fare structure is as follows: base fare elderly and handicapped (all day) children under 36" babe in arms transfers Saturday fare students (10-ride pass) students (40-ride pass) adults (10-ride pass) adults (40-ride pass) seniors (10-ride pass) $1.00 $ 0.50 $ 0.50 Free Free $ 0.50 $ 6.00 $20.00 $ 8.50 $30.00 $ 3.00 The fixed-route base fare was increased from 80 cents to $1.00 in M arch 1987. Manatee County Transit reports that roadcalls and accidents are strictly defined and reported according to UMTA Section 15 guidelines. A description of the reporting procedure for these measures was not provided and cannot be verified. During the 1984-1988 time period, a new administrative complex was constructed and the courthouse transfer station was r efurbished Tables m-Ol through Table ill-03 present the tabular data for Manatee County Transit and Figures m-Ol through Figure ill-020 graphically present selected indicators and measures. : 251

PAGE 274

"' VI "' TA8Lf: 111 r 01 HAIATEE COUNTY TRANSIT TRANSIT SYSTEM OAJA X Change 1984 1985 1986 1987 1988 198488 PERfORMANCE INOIC.I.fO!tS County Population <000> 165.50 170.60 17S.90 181.70 187.50 13.Z9X PU$tngtr Trips (000) 758.40 805.20 626.70 571.3 0 566.38 .3ZX Pessqer M t Its (000) 2,730.16 2,898.70 2,585.32 z .n4.60 2,279.98 6 .49X Yehlele M llt:t: (000) 640 .80 616.30 sn.1o 588.10 S76.S3 .06% lev""' Mil .. <000> 618.20 591.70 538.60 532.50 557.28 .85% Vehlclt Mo.Jr (000) 38.00 42.60 37.60 36.00 35.17 -7.4SX Revenut H our (000) 36.10 39.70 34.30 34.50 33.68 70X Route Mlltt 158.00 163.40 187.80 167.20 142 40 .87% .. Totel Optrttlng <000> S1, 103.00 S1,35 9.90 11, 383.00 ., 160.70 S 1,333.34 Z0.88X Totel Optrttlng E xpense (000 of 1984 S) S1,103.00 $1,301 .42 Sl ,275.88 S1,0S0.46 S1, 1 63.26 5.46% Toto\ Mtlntenanct Expense <000) S 2ZJ.91 1248.86 Sl07.03 S213.57 Sl10.64 38.73% rout M tlntfltltnc:t fxp. cooo of 1984 S) S2Zl.91 1238.16 S 283.25 S193.28 SZ71.01 21.04% Totll C tplte t (000) S408.30 1311.60 S 5Z.90 S61S.33 S0.71X Tote \ Loeel teYenUe COOD) S 937.72 SI,053.11 11,106.79 S1,.042:.11 25.63% Operau,.. hvtrUe (000) $ 285.58 Sl21.56 S253.53 S269.49 t268.&5 .86% ,.,,..,...., f .er hvmues (000) szn.75 S249.70 t 226.Z2 S2Z6.49 SZ25.36 -17.37X Tot e \ fq>loyta 34.50 33.20 35.30 32.30 28.52 .JJX Trensportttlon Operating 29.60 28.30 30.90 29.90 25.30 .SJX M tfnttMnet E""loYH 0.00 o.oo 0.00 0.00 o.oo "'' Achlnllt r ettw 4.90 4.90 4 40 2.40 3.22 -34 .29% Vehicle A vtflabtt for Naxtmum Strvlce 19. 00 19.00 18.00 15.00 13.00 31.58X VehlclH Optr etecl fn Naxlnun S ervice 13.00 14.00 11.00 11.00 9.00 .77% Spere htfo 46.15% 35.71X 63.64X 36,36X 44.44% "'' Tot. l C.l lone ccnsueed (000) 170.00 140.10 139.10 134.00 123.25 .50%

PAGE 275

!ABLE IIIOZ twlATE CO.IIilf't TtAifSIT EffECTIVENESS MEASURES x ch..,.. 1984 19a$ 1986 1987 1988 1984 1968 SERVICE SUPPLY Vehicle Nile s Per C epi t 3 8 7 3.61 3.25 3.24 3 07 .61% SERVICE CONSUNPTIOII Pasteoger Per tap fte 4.58 4.72 3.56 3 1 4 3.02 .0 8 % Pett. Trips Per Revenue Hfle 1.23 1.36 1.16 1.07 1.02 .1 6X Past. trtps Pe.r Reverue !lour 21.01 zo.za 18.27 16.56 16. 82 .95X CIUAI.ITY oi stRVICE Awrqt Spe 34.34 13.96 53.66 33.28 26.54 .73% rtevenu. MllH Between Roadcella (000) 2.81 6S7 5.55 2.07 1.92 3 1.85 % A V A ILABILITY R evtnUt MflH Ptr Route Jllile (000) 3.91 3.62 2.87 3.18 3.91 0 0 2 % &l

PAGE 276

.. TABU 111 MANATEE COUNTY fFF!Clf NCY HEASURfS X Change 1934 1985 19M 1987 1988 1934l!8 COST EIF!Cl!NCY Operatlnt Expense Per Cepita 56.66 S 7.97 S7.M S6.J9 S7.11 6.70X Operating Per Peak Vehicle (000) S84.8S t97. 14 1105 .52 I 148. IS 74.61X Operttlnt EXptntt Per Pan. Trip S1.4S 11.69 $2.21 12.03 1 2 35 61.87X Op. Per PatJ. "ile $0.40 SQ.U 10.55 1 0.42 1o.sa 44.75X Opentlnt [l(p. Ptr lcvt1'1.1e Mile S1. 78 11.30 12.57 S2.18 1 2.39 34. lOX Opetat Ins (lr.P. Per levf!f'll..le H our SlO.SS 'SY..ZS 140.32 Sll.64 Sl9. 59 29.57X .._.lntenenet txp. Per t .venue M ite SQ.l6 W 42 SQ.57 S0.4 0 SQ.S6 53.90X )t;alntentnet Jtp. Per Operat i ng bp. 20.30X 18.3 0 1 2 2.20X 18.40X ll.lOX 14.77X OPERAfiNQ AATIOS . hrebox Rteovery 24. 73X 18.36:C 16.:56X 19 .S1l 16.90X .65X Lout Ptr Oper. 75.20% 68.96% 76.15X 95.36X 78 16X 3.93X Operating Rtvff'IIJre Per Oper. Exp. 25.89% 23.65% 18.l3 X 23.22X 20 16X .12% VEHICLE UlllllAT!Oi Vehtc't Mlltt Per Peak Vehicle (000) 49.29 44.02 52.01 55.46 64.04 29.91% Vehicle Mourt Per Peak Vthiete (000) 3.04 3.27 3 .91 33.69% Revenue M fltt Per Vehtc \ e Mites 0.96 0.96 0 .94 0 .91 0 9 7 o.m: Revenue Mtlu Ptr Tot a l Vehicles ( 000) :s.z .54 31." 29.92 15.50 42.87 31.75% Pr Total (000 ) 1.90 2 .09 1.91 2 30 Z 59 56.36% LAIOII Pl()OU(fl VlTT Rtvtf'M Moura Per (..,loyee (000) 1.05 1.20 0 97 1.07 1.18 1Z.MX Revenue Kour t P e r Oper. (000) 1.Z2 1.40 1.11 1. IS 1.3) 9. 15X Revenue Mour1 Per Mafnt. teploy e e (000) "'' "'' "'' n/a "'' nl J:tvff'IUe Kourt Per Adttn. Etrployee (000) 7.37 8.10 7.80 14.38 10.46 41.97X Yehtclt Mllet Per Mtlnt. Employee (000) nl n/6 "'' n/8 n/6 nl Pauenger Tripe Per Enployee (000) 21. 98 24.2S 17.75 17.69 19.86 .66X Tota l Vehfclet Per Nafnt. Employee n/1 nl n/1 nt n/1 n/1 Tota \ VtMC\H Per Atbln. Eq>loyee 3.88 ).88 4 .09 6.25 4 04 4 1lX EfERGT UTiliZATION Vthtcla NI\U Ptr Geltcwa 3 n 4 39 11 4.39 4 68 24.05X

PAGE 277

Comments/Modifications fMANCl 1984 passenger miles were reported as 5,803,700 miles. This was revised to 2, 730,160 based on the following formula: (1985 trip length) x (1984 passenger trips) = (1984 passenger miles) 3.599 9 x 758,400 = 2,730,164 passenger miles In 1984, the number of maintenance employees was changed from 2.7 to 0 and the num ber of administrative employees was changed from 0.3 to 4.9. Both revisions were made to reflect upda ted numbers provided by agency. The revisions also resulted in a change in total employees from 32.6 to 34.5 Vehicles available f or maximu m service in 1984 were changed from 33 to 19 to reflect an updated number provided by the agency. 1986 passenger miles were reported as questionable. The agency provided the following number: 2,585,319 passenger miles 1987 passenger miles passenger trips, revenue miles, and revenue dollar information were all changed to reflect updated information p rovided by the agency in 10/88 revisions to fiscal year 1987 Section 15 report. The revised numbers are provided below. From To Passenger Miles 2,165,800 2,774,600 Passenger Trips 489,000 571,300 Miles 533,500 532,500 Total Local Revenue $1,776,200 $1,106,790 Passenger Fare Revenues $266,430 $226,490 NOTE: The ridership numbers for Manatee County reported in Section 15 differ significantly from the operator trip sheet sums for some years. Sample design errors have been identified for some years adding additional concern as to the 255

PAGE 278

256 accuracy of the ridership data. The Section 15 numbers are used in this repon even though the authors feel tvat there may be errors in these numbers for some years. Despite this concern, the general trends appear to be torrect.

PAGE 279

MANATEE C OUNTY TRANSI T Perfonnanc e I n dica t ors FIGURE Ul-01 COUlty PQI)Uiation . 21 6 176 1M 10 .. 1.000 760 600 -' I ' .....___. __ .... ; . -I l i 10116 l .. .. FIGURE IU-02 Passenger Trips ' i -. 10118 FIGURE 11103 I I I 1087 I I ' ' ,.., Vehicle MUea and Revenue Miles ........... 810 . ... .. . i I . ..... .. I I i ! --1 ... -.... 7SS 610 4S6 sao I --. i I ; 1084 1865 -.. 7 Ytblc.. .... ....,.,.. MIIM 257

PAGE 280

258 MANATEE COUNTY TRANSIT Perfonnanc:e Indicators FIGURE 111 Total Operating Expenae 11.8 ., .. ------'-----------to.8 -+-----______ 1884 1M6 \$68 1837 w.&8 Acti.AAI ibP*'M tnnationAdiualad FIGURE 111-05 Passervtr Fare Revenues 1400 ----;------'----_!_----j .... r-------: 40 .. sa $4 so .. .... ... .... l i ' ' FIGURE 111-06 Total Employee& I ; I ......... 1067 I -i I '-.....I I !'-..... I ' I I l l i I ' .... 106& ........._

PAGE 281

MANATEE COUNTY TRANSIT 30 Performance Indicators RGURE 11-07 V eh icl es Avalable and Vehicle Oper ated Fo< Maximum Service ' . I I I I -I . . -. ...... ... ... . 0-"1'.'*"' .. 10 0 ,... I I I I ---1988 ' 259

PAGE 282

260 M A N A TEE C OUNTY TRANSIT Effectiveness Measure s FIGURE Ul-08 Vehicle M iles Par Capita ; ; I ... ... o 2.7 ... 1.0 --0.1 ... .... 2 0 .... I I I I I I ... ,.., FIGURE 111-09 Passenger Trips Per Revenue Mile I I I I I -........ I I l I I I I I I I I i I -FIGURE 111 lweraQ& Aoe of Flee t I I I I I ___ I I ... 11181

PAGE 283

MANATEE COUNTY TRANSIT Effectiveness Measures FIGURE lU Revenue Miles Between Accidents 66,000 +--I ... ooof--1--......; FIGURE 111 Revenue Miles Between Roadcalls 12.000 8,000 17 / 2,000 -0 .... 1 i I : r ' I ... ; i I ; I I I I i ' ..... 1087 -.... 261

PAGE 284

262 MANATEE COUNTY TRANSIT SO .DO $7.00 17 $8.00 S6.00 $SA .u.so S 2.00 $1.76 Effic i ency Measures F IGURE 111-013 Ope r ating Expens e Per Capita ' ' I : I --I ; 1 I I ' ' i ' .... 1M7 FIGURE IU-014 ... Ope ratin g Expense Per Passenger Trip I i I ./ / i --:7-' / i ' ' I 11.60 / p.-' i 11.26 ... .... 1M7 FIGURE 111-015 Ope r atin g Expense Per Revenue Mile $2.70 r----------------, $2.10 suo-hf-----+ .:_---1 .... .... 1087

PAGE 285

MANATEE COUNTY TRANSIT Efficiency Measures FIGURE Ul-016 MU>tenance Expense Per R4rNlue Mlle $0.10 $0.40 i . t I j / j/ ""' / -l I $0.80 ----! l .... .... ... 1 n ... ... '-...._ .... ...... 871#> ...... r--... -' 2.000 ... I ..... ,. .. FIGURE 111-017 Farebox RecOYtry Rallo I ' i J I ' i I : ; I : I I I . I I i -i I : I ... ..7 FIGURE IU-018 Vehicle Mlles Per Peak Vehicl e : I 1 I ! / I ' y ; ; I L i I I "'Y I J I 1117 .. .. 1011$ /_ 1088 263

PAGE 286

264 MANATEE COUNTY TRANSIT Efficiency Measures FIGURE IU-019 Rewnue Hours Per Employee 1,&00,.--------.,----,--------, 800 1N4 1087 FIGURE 111-020 Passenger Trips Per Employee 1988 : --33,000 f--! I 26,000 I -i l 2 1.000 ""; 17,000 -188& 1887 1N8

PAGE 287

P. SMYRNA TRANSIT SYSTEM S)!srem Smyrna Transit System is operated as a department of the City of New Smyrna Beach and was created to provide public transportation services to its residents and visitors. The system director, appointed October 1, 1989, also oversees the airport and manages the City Industrial Park. The system operated without a director from October 1987 to October 1989. Because Smyrna Transit System is a department of the City, it is governed by the Board of City Commissioners. The systel? provides fixed-route motorbus services and demand-response services which require prior notification because the fixed-route vehicles alter their routes to accommodate this service. Smyrna Transit System contrac t s internally with the city municipal garage for bus maintenance. The current fare structure is as follows: Fixed-Route regular fare elderly and handicapped students Demand Response Dial-A-Bus elderly and handicapped students $1.00 $0.50 s 0.50 $ 1.50 $ 0.75 $ 0.75 Smyrna Transit System defines a roadcall as "the dispatching of a city municipal garage service truck, or if necessary, a towing truck for the purpose of aiding or r emoving a d i sabled vehicle." An accident is defined as "any occurrence involving a city vehicle, involving damage or injury to life, property, o r fatality Smyrna Transit System maintains and compiles data relating to accidents, while the city garage maintains and compiles data relating to roadcalls. Tables ill-Pl through ill-P3 present the tabular data for Smyrna Transit System and F igures m -Pl through m-P20 graphically present selected indicators and measures. ; 265

PAGE 288

.., T.UlE. JIJ P1 0. a-SMYRNA TRANSIT SYSTtM TRANSIT SYSTEM OATA X Char'ICt 1984 1985 1986 1987 1988 1984-1988 PIRIORMANCE IHO!CATORS county Populttfon (000) 14.10 -10 80 15.34 15.65 10.99X Pttttnttr Trips (000> 28.00 )4.00 35.30 )4.)0 33.07 18. 11X Milts (000) 1 54.10 1 83.70 167.10 167. 80 166.12 1.aox Ythtcl e (000) 83 60 83.20 112.50 89.1 0 89.06 6.5n .......,.,. " (000) 80.50 83.20 ao.80 86.5 0 86.53 7 .49X Vel\ t C: l e ROUt'S ( 000) 11.10 11.10 5.50 4.80 4.81 -56.67X RevtnJt KOUtS (000) 10.70 11.10 5.30 4.60 4.55 -57.48X Route Miles 52.00 52.00 52.00 52.00 52.00 o.oox . Tote\ Opentfnv Expens-e (000) S126.40 $145.90 $155.00 $ 1 27 60 $140.4 5 11. 12X Totti Operttfng (000 of 1984 $) $126 .40 S139.63 $1'2.99 S115.48 S122.53 .06X lott\ Mtfnt en anc$ (000) S33. 12 S39. 10 S44. 18 $43.38 *46.03 38.99X Totti Mtfntenance Exp. (000 of 1984 I) S33.12 $ 37.42 S40.15 $39.26 S40. 16 21.26X tout Capfttl Expense <000> so.oo $0.00 S4.10 $0.0 0 $0,00 n/1 Tott l Loca l Revenue (000) $93.65 $ 99.21 $92.56 sn.35 $86.08 8.09X Opertt 1,. levenut (000) S21. 78 $ 20.86 $21.74 S 18.25 S16.51 -24.20% Pttttnttr Ftrt Revenues (000) l 21.78 20.n S 21.74 SIS. 12 S16.51 -24.20% Totti (fi1'10)'1U 6.81 5.81 5.31 5 3 1 4.31 -36 .71X T rt ntportttfon Operating Employee 5.00 4.00 3.50 3.50 3.50 .00X Mtlnte ntnet Eo\)loyeu 0.60 0.60 0.60 0.60 0 60 o.oox AdMfnlttrttlve 1.21 1.21 1.2 1 1.21 0.21 .64X Vehicle Avatlabte for HaxfMUm Service 4.00 4.0 0 4.00 2.00 2 .00 -5o oox Vehfcltt Opertttd In M a ximum S ervice 4.00 4.00 4.00 2.00 2.00 -50.00X htlo o oox o.oox o.oox o.oox o.oox nta Tot l G tllons tonsu!lt'd (000) 14 .30 14.70 13.50 12.60 12.20 -14 .69X

PAGE 289

TABLE IIJP2 SIITUA TRANSIT SYSTEM EfFECTIYENESS MEASUIIU Xthqt 1984 1985 1986 1987 1988 1984 Sf:RYJCE SIJI>Pt.Y Vehicle MltH Ptr Clplta 5.93 5.66 5.57 5.81 5.69 .02X SfRVICE CONSUMPTION Passenger Trfps Per Ctpl t t 1.99 2.31 2.39 2.24 2.11 &.41X Pass. Trips Per evenut Hilt 0.35 0.41 0.44 0.40 0.38 9.88X Pa:ss. Trips Pe-r Rtve....,e Hour 2 62 3.06 6.66 7.46 7.27 177.75X QUALITY OF SERVICe Averege Speed ca.H./R.H.> 7.52 7.50 15.25 18.80 19.02 152.78X Avcrege Age of fleet (In yttrt) 3.00 4.00 5.00 6.00 7.00 133.33X Nl.lllber of Aecldenu o.oo 0.00 1.00 1.00 3.00 200,00X Total Roedce t ls 19.00 13.00 14.00 18.00 4.00 .95X . aeverue Miles Betwe:n Accfdentt (000) n/O n/O 80.80 86.50 28.84 .30X Rtve:rwJt Hiles Betwre-en to.dctlla (000) 4.24 6.40 5.77 4 .81 21.63 410.58X AVAIUBJL.Jn Hites Per Route Mftt (000) 1.55 1.60 1.55 1.66 1.66 7.49X

PAGE 290

00 TAelE IIIPJ SMYRNA TIANSif STSTtM EFFICIENCY MEASURES X Ch..,. 1984 1985 1986 1987 1988 1984 CllST EFFICIENCY ()pent lng ExpeMe P e r Cepl U S8.96 $ 9.93 $10.47 S8.31 S8.97 0.111 Expense Per Pelt Vehicle (000) $31. 60 1 36.48 $3 8.75 163.60 170 .23 1 Zl.23 1 Operating Per Pats. Trfp S4.51 S4.29 $4.39 13.72 S4.Z5 5.921 Op. EAP. Per P111. Mile 10.82 $0.79 1 0.93 10.76 10.85 3 .08 % Operating xp. Per Revtnue Mile 11.57 11.75 11.92 11.48 11.62 3.]7): Operating fxp Per Reve-nue Hour 111.81 113.14 1 29.Z5 127.74 130.87 161.30% Maintenance Exp. Per R t v t nut Milt 10 .41 10.47 $0.55 10.50 10.53 29.31% P t r Optrttlng 26.201 26.801 28.501 34.001 32 .77X 25.09% OPUAlJNCi RATIOS Farebox Recovery 17.231 14.201 14.0lX 14.201 11.761 1.78% toe.al revenue Per Dper. Exp. 74.09% 68.00% 59.72 % 56.701 61.29% .28% . Operating Per Optr. EKP 17.231 14.301 14.031 14.3 01 11.76% 3 1.78 1 VEHIClE utJLJtATION Vehic l e Mllea Per Peak Vehicle (000) 20.90 20.60 20.63 44.S5 44.53 113.061 Vehicle Hour Per Peek Ythlc\e (000) 2.78 2.78 1.38 2.40 2.41 13.331 levenue Mites P er V ehicle Mlltt 0.96 1.00 0.98 0.97 0.97 0.90% Mllt:t P e r t o u t V.._tctes (000) 20.13 20.80 20.20 43.25 43.27 114, 981 Reverue Kourt Per Tote t Vehlcltt (000) 2.68 2 .78 1.33 2.30 2.28 14.95 1 LABOR PRODUCTIVITY MOUt'l Per Total ffl1)toy .. (000) 1.57 1.91 1 .00 0 87 1.06 .811 RevtflUe Houri Per Oper. flf1)toyee (000) 2.14 2.78 1.51 1.31 1.30 .25 % Rewnut Hourt Per Klint. (000) 17.83 18.50 8.83 1.61 7.58 .48% Revenue Hours Per #.chin. e,..,toyoo (000) 8.84 9.11 4.38 3.60 21.67 V ehicle Mllet Per Nelnt. (000) 139. 33 138.67 137.50 148.50 148.43 6.53X Pessenger Tripe Per tottl Empt. (000) 4.11 5.85 6 .65 6.46 7.67 86.61X Total Vehlctet Per Mtlnt. Employee 6.67 6.67 6.67 3.33 3.33 0.001 Total Vehicles P er AdMin. Employee 3 .31 3.31 3.31 1.65 9 .52 1 88.101 ENERGY UTILI24T10N Ve:htcle MILH Per Calton 5.85 5.66 6.11 7.07 7.30 24.87%

PAGE 291

Comments/Modifications CSMTS) fare revenues from 1984-1988 have declined faster than passenger trips over this same time period. The agency attributes this to an increase in the elderly and handicapped ridership (both groups pay reduced fares). 1985 vehicle miles are equal to 1985 revenue miles and 1985 vehicle hours are equal to revenue hours. The agency reports that deadhead miles and hours were not recorded and revised numbers are not available. The number of accidents was not avai lable in the 1985 federal Section 15 report. The agency reports zero accidents for that year. The number of maintenance employees from 1984-1988 were reported incorrectly. The agency reports that city employees who were assigned part-time to the transit system were not counted as full-time equivalencies. The agency provided updated numbers based on the city employee assignments. These revised numbers are provided below. From To 1984 03 0.6 1985 0.0 0.6 1986 0.0 0.6 1987 0.0 0.6 1988 0 0 0.6 1986-1987 vehicle and revenue miles increased while vehicle and revenue hours decreased. No explanation was provided by the agency. Maintenance expense for 1988 was reported as zero. The agency supplied the following number: $46,025. The number of administrative employees was reported incorrectly from 1984-1988. The agency provided updated numbers based on county employee assignments. These revised numbers are provided below. 269

PAGE 292

From To 1984 1.0 1.21 1985 1.0 121 1986 1 .0 1.21 1987 0.0 1.21 1988 0.0 0.21 270

PAGE 293

SMYRNA TRANSIT SYSTEM Perfonnance Indica tors ,.. ....... 17 ,. ,. ... .... 4 0th ' l ... ' I / : .. 31 1 / 2 6 ... .... FIGURE lll P1 City Population ' ' I l --: ' ... FIGURE lll P2 Passenger T rips ; ' : FIGURE III P3 l 198 7 ' : i : Veh icle M iles and Revenue Miles 1 9 8 8 ... o : / .... .... ... ... '. . . .. 1087 t.lliM Mllu ...

PAGE 294

272 SMY RNA T R ANSIT S Y STEM Perfonna n ce Indi cators FIGURE III-P4 Total Ope rating Expense Thw ,,eo.,. S130 $ 120 ,. .. 1087 Actual lnll.ation-Adju alad FIGURE 111-PS P assenger Fare Revenues ,. .. . ___ l ____ "':::::::: ..,-------'-; -------,-, -__ :-, _ "' _J --------I ., 1t$.4 10&6 'ta88 1887 1888 7 .... FIGURE 111-PS Total Employees l ; . ,. .. . I 1087 ...

PAGE 295

I 2 I .... SMYRNA TRANSIT SYSTEM Performance Indicators FIGURE 111-1'7 Vehldea AvoJiable and Vehlclea O!lerated For M aximum Setvlce I I I I ' I i ""I ' I I .... : 2 73

PAGE 296

274 SMYRNA TRANSIT SYSTEM Ell'ectiveness Measures FIOURE lli-P8 Vehicle MUea Per Cai>lta ... . 6.7i----'>< --+---/---r--108< -1t87 FIGURE III-P9 Passenger Trips Per Revenue Mile 0.15<1 0.46 L 0.40 .... 0.30 ,._ 7 ------ ... i ; ) i I I I ' ' i ' ... - 7 FIGURE 111-P10 Average Age of Fleet ! -1G88 -----I ------' ----! i ' ' ; ' .. or ....

PAGE 297

SMYRNA TRANSIT S YSTEM Effec t ive n es s M easures F I GURE IIIP11 Revenue M llea Between Accidents 100,000'r--------,.----r----, ----80,000 ---7--------+---1 40,000 I -----, --! -----i 1 Q&4 1987 1 988 FIGURE UIP12 Revenue Miles Betw&en Roadcall s 2 4,000 21.000 11.000 1S ,OOO 1 2,000 0,000 8 000 3,000 -0 .... ' I i ; I i I ; ' ' ' l ; ' 1086 ,... I --'----. --i t -----f. -' -' \017 275

PAGE 298

276 SMYRNA TRANSIT SYSTEM EIIiciency Measures FIGURE N I P13 Operating Elt!>
PAGE 299

SMYRNA TRANSIT SYSTEM Efficiency Measures FIGURE III-P16 Malntenance Expense Per Revenue MUe IG.$0,-----------------, !88-4 1866 1988 1867 1$88 ,.,. FIGURE 111-P17 Farebo x Recovery Ratio I ; I I i ; ,.,. ,.,. .... ... 60.000 <0, 000 30,000 20.000 10.000 .... -' I ; ' ' ' ... 1087 FIGURE JU-P16 Vehicle Miles Per Peak Vehlcle . ' ; / i ' I ; : I_ ' I ' i / t ' i .. .. ' I ; 1 I ... 7 ... 1088 277

PAGE 300

278 SMYRNA TRANSIT SYSTEM Efficiency Measures FIGURE III-P19 Revenue Houra Per Employee 1,800 +-----------------' 1,800 ----\ -------'-1,400 --1,200 1 ,000 ------;......-----800 .1884 .... 1088 F IGURE III-P20 Passenger Trips Per Employee t088 1.000 --.. ,------:-6,000 ----'------.;-------'------1 .ooo f--.. --------'--------------3,000 ..... .... U188

PAGE 301

XV. SUMMARY In.. summary, the Center for Urban Transportation Research (CUTR) .has conducted a performance evaluation of Florida transit systems under contract with the Office of Public Transportation Operations, Department of Transportat ion, State of Florida. The performance evaluation includes a trend analysis (1984-1988) and a peer review analysis (1988 data): This document (Part I) is the trend analysis and a separate do cument (Part ll) is the peer review analysis. The trend analysis reviews the general statewide trend as well as the Florida fixed-route total system trend from 1984 t hrough 1988. In addition, eac h Florida transit system was reviewed individually. This report presents data and does not draw conclusions, make interpretations, or provid e recommendat ions as to what, if any, s'!bsequent policy or other actions should be taken in response to the information. However, the information, measures, tables, and gra phs included herein are designed to enable the reader to more easily interpret and evaluate the trends and comparisons. Comments and questions about this report can be directed to the Office of Public Transportation, Department of Transpor ta tion, State of Florida, 605 Suwannee Stre et, Mail Station 26, Tallahassee, Florida 32399-0450, Telephone: (904) 488-7774. 279

PAGE 302

280

PAGE 303

APPENDIX A LIST OF DEFINITIONS PERFORMANCE INDICATORS County Population -Used to approximate the service area population for each of the Florida transit systems and is taken from the "1989 Florida Statistical Abstract," with the exception of Smyrna Transit System (STS). The population of New Smyrna Beach was used to approximate the service area population of STS. Although the transit a uthorities' actual service areas may not correspond exactly with the county boundaries, this measure provides a good approximation of overall market siz e for comparison of relative spending and service l evels between communities. This is particularly true in Florida where transit systems are, for the most part, county-based. National Inflation Rate -Used to deflate operating and maintenance cost data to constant 1984 dollars. Inflation-adjusted dollars provide a more accurate representation of spending changes resulting from agency decisions by factoring out the general price inflation. The inflation rate reported is the percentage change in the Consumer Price Index (CPI) for all items ( including commodities and services) from year to year. During the 1984 to 1988 period, service and labor costs tended to increase at a faster rate than did commodity prices. Therefore, transit operating expenses, which are predominantly comprised of service and l abor costs, may be expected to increase somewhat faster than infl ation even if the amount o f setvice provided were not increased. Passe ne.er Trips Annual number of passenger hoardings on the transit ve hicles. A trip is counted each time a passenger boards a transit vehicle. Thus, if a passenge r has to trans fe r between buses to reach a destination, he/she is counted as making two passenger trips. Passenw Miles -Number of annual passengers trips multiplied by the system's average trip length (in miles). This number provides a measure of the total number of passenger miles of transportation service consumed. Vehicle MilesTotal distance traveled annually by revenue service vehicles, including both revenue miles and deadhead miles. Revenue Miles Number of annual miles of vehicle operation while in active service (available to pick up revenue passengers). 1bis number is smaller than vehicle miles 281

PAGE 304

because of the exclusion of deadhead miles such as vehicle miles from the garage to the start of service, vehicle miles from the end of service to the garage, driver training, and other miscellaneous miles that are not considered to be in direct revenue service. Vehicle Hours -Total hours of operation by revenue service vehicles including hours consumed in passenger service and deadhead travel. Revenue Hours Total hours of operation by revenue service vehicles in active revenue service. Route Miles Number of directional route miles as reported in Section 15 data; defined as the mileage that service operates in each direction over routes traveled by public transportation vehicles in revenue service. Total Ooeratine: EXJ)ense Reported total spending on operations, including administration, maintenance, and operations of service vehicles, and excluding capital spending. Total Qpemtine: Expenses C1984 $) Total operating expenses deflated to 1984 dollars for purposes of determining the real change in spending for operating expenses. Total Maintenance Expense Sum of all expenses categorized as maintenance expenses; a subset of total operating expense. Total Maintenance Emense (1984 $) Total maintenance expenses deflated to 1984 dollars for purposes of detennining the real change in spending for maintenance purposes. Total Caoital EXPense Dollar amount of spending for capital projects and equipment. Total l.ocJ!I Rtvenue All revenues originating at the local level (excluding state and fed eral assistance). Ooeratine: Revenue Includes passenger fare revenues, special transit fares, school bus service revenues, freight tariffs, charter service revenues, auxiliary transportation revenues, subsidy from other sectors of operations, and non-transportation revenues. Pas:rene:er FaR Revenues Revenue generated annually from passenger fares. 282

PAGE 305

. Total Emploms Total number of payroll employees of the transit agency. It is useful to note that the increasing tendency to contract out for services may result in some significant differences in this measure between otherwise similar properties. It is important to understand which services are contracted for before drawing conclusions based on employee leveis: All employees classified as capital were excluded from this report. Transportation Operatig& Employees All employees classified as operating employees: vehicle drivers, supervisory personnel, direct personnel. Maintenance EmniQ.,vees All employees classified as maintenance employees who are directly or indirectly responsible for vehicle maintenance. Administrative All personnel positions clll!isified as administrative in nature. This report includes all general administration employees (marketing, planning, and support) as classified by UMTA in Form 404. Veh icl es Available for Maximum Service Number of vehicles owned b y tbe transit authority that are available for use in bus service. Vehicles Onerated in Maximum Service The largest number of vehicles required for providing service during peak hours (typically the rush period). Spare Ratio Vehicles operated in maximum service subtracted from vehicles available for maximum service divided by vehicles operated in maximum service. This measure is an indicator of the number of spare vehicles available for service. A spare ratio of approximately 20 percent is considered appropriate in the industry. However, this varies depending on the size and age of fleet as well as the condition of equipment. Total Gallons Consumed Tota l gallons consumed by the vehicle fleet. Total Kilowatt HQ!IrS of Pomr Kilowatt hours of propulsion power consumed by a transit system (rapid r ail and automated guideway for Metro-Dade Transit Agency) averaee AJ:e or Fl!!!J! Traditionally, a standard transit coach is considered to have a useful life of 12 years However, lengthier service lives are not uncommon The vehicle age and the reliability record of the equipment, the number of miles and hours on the equipment, the sophisticatio n and features (i. e., wheelchair lifts, electronic destination signs, etc.) and 283

PAGE 306

operating environment (weather, roadway grades, and passenger abuse) aU affect 1 maintenance needs and depreciation of the bus fleet Number of Accidents -Total number of reportable accidents resulting in property dama or injury. Section 15 reporting procedures require that accidents be reported in thrt categories including collision accidents, non-collision accidents, and station accidents. Total -A revenue service interruption during a given reporting period caused b failure of some mechanical element or other element Roadcalls are defined more clear! : in the introductory section of the System-by-System Trend Analysis in this report EFFECI'JVENESS MEASURES Vehicle Miles Per Capita -Total number of annual vehicle miles divided by the service area's population. This can be characterized as the number of miles of service provided for each man, woman, and child in the service area and is a measure of the extensiveness of service provided in the service area. Passenpr Trips Per C!lpit!l Average number of transit hoardings per person per year This number is larger in areas where public transportation is emphasized and in areas where there are more transit dependents and is a measure of the extent to which the public utilizes transit in a given service area. Passem:er Trips Per Revenue MUe The ratio of passenger trips to revenue miles of service; a key indicator of service effectiveness which is influenced by the levels of demand and the supply of service provided. l!asseneer Trips &r Revenye Hour The ratio of the passenger trips to revenue hours of operation; reports on the effectiveness of the service since hours are a better representation of the resources consumed i n providing service Averau Speed Average speed of vehicles in operation (including to and from the garage) calculated by dividing total vehicle miles by total vehicle hours. 284

PAGE 307

venue Miles Bet!!een Accident s Number of revenue miles divided by the number of :idents; R eports the average interval, in miles, between accidents. Miles Between Roadcalls Number of revenue miles divided by roadcalls; an licator of the average frequency of delays because of a problem with the equipment :venue Miles Per Route Mill: Number of reven ue miles divided by the number of :ectional route miles of service. i'FICIENCY MEASURES peralin& Expense Per Capita Annual operating budget divided by the service area >pulation; a measure of the resource commitment to transit by the community. peratln& Emnse Per Peak Vehicle Total operating expense per vehicle operated in .aximum service (peak vehicle); provides a measure of the resources required per vehicle have a coach in operation for a year. ps:ratlm: Exnense Per Passens:er Trip Operating expenditures divided by the total annual dersbip; a measure o f the efficiency of transporting riders; one of the key indicators of Jmparative performance of transit propert ies since it reflects both the efficiency with which lrvice is delivered and the market demands for the service. >oeratjns: EXl!ense Per Mile Reflection of operating expense divided by the umber o f passenger miles; takes into account the impact of trip l ength on performance ince some operators provide l ength y trips while others provide short trips. >neratins: Emnse Per Revenue M ile Operating expense divided by the annual revenue niles of service ; a measure of the efficiency with which service is delivered and is another :ey comparative indicator. lperat!ns: Expense Per Revenue Hour Operating expense divided by revenue hours of >peration; a key comparative measure which differs from operating oost per vehicle mile in hat the vehicle speed is factored out This is often important since vehi cle speed is strongly nfluenced by local traffic conditions. 285

PAGE 308

Maintenance Expense Per Revenue Mile Maintenance cost divided by the revenue miles. Maintenance Expense Per Operatine EX!IenseCalculated by dividing maintenance expense by operating expense; expressed as a percent of total operating expense. Farewx Recovecy Ratio of passenger fare revenues t o total operating expenses; an indicator of the share of revenues provided by the passengers. I.oca! Revenue Per Qperatine Ext!ense Ratio of total local commitment with respect to total operating expense Ooeratine Revenue Per Operatine Expense Operating ratio calculated by dividing operating revenue by total operating expense. Vehicle Miles Per Peak Vehicle Vehicle miles divided by the number of peak vehicles. It is an indicator of how intensively the equipment is used and is influenced by the bus travel speeds as well as by the levels of service in the off-peale time periods. A more uniform demand for service over the day would result in a higher number. Vehicle Hours Per Peak Vehicle Substitutes vehicle hours for vehicle miles and again reflects how intensively equipment is utilized. Revenu e Miles Per Vehicle Mile Reflects how much of the total vehicle operation is in passenger service. Higher ratios are favorable, but garage location, training needs, and other considerations may influence the ratio. Revenue Miles Per Total Vehicles Tota l reven ue miles of serv ice that are provided by each vehicle available for maximum service. Revenue Hours Per Total Vehicles Indicates total revenue hours of service provided by each vehicle available for maximum service. Revenue Hours Per Employee Reflects overall labor productivity. Revenue Hours Per Emplo.yee Reflects operating personne l productivity. Hours Per Maintenance EmJ)loYee Reflects maintenance employee productivity. 286

PAGE 309

Revenue H ours Per Administrative EmplQ)'ee Reflects administrative employee productivity. Vehicle Miles Per Majgtenance EmplQYe!l Another measure of maintenance employee productivity. Passenger Trips Per Enul lcuu Another measure of overall labor productivity. Total Vehicl es Per Maigtegance EmpiOJ'ttVehicles available for maximum service divided by the number of maintenance employees. Total Vehicles Per Adm!nistratiye Employee Vehicles availabl e for maximum service divided by the number of administrat ive employees. vehicle Miles Per Gallon Vehicle miles of service divided by total gallons consumed and is a measure of energy utilization. ". ; 287

PAGE 310

288

PAGE 311

APPENDIXB REVIEW OF D ATA SOURCES SOURCES FOR 1!184-1!18 7 DATA National Urban Mass Transponatlon Statistics 1984-1987 Annual Sec tion 15 Repons1 Dat a Item County /City Population, National Infl ation Rate Passenger Trips Passenger Miles Vehicle Miles Revenue Miles Vehicle Hours Revenue Hours Route Miles Total Opetatlng Expense2 Total M aintenan ce Expense3 Total Capital EJcpense U>cal Revenue5 Operating Revenue5 Passenge r Fare R evenuesS Total Employees6 Operating Employees Maintenance E mployees Administrative Employees Vehicles Available for MaxiJnum Service' Vehicles Opetated in Maximum Service7 Source 1989 Florida Stati stical Abstract Table 3. 1 6 Table 3.16 Table 3.16 Table 3.16 Table 3.16 Table 3.16 Table 3.13 Table 3.07 Table 3 .07 Tabl e 3 .04 Table 3.01 Table 3.01 Table 3.01 Table 3.14 Table 3.14 Table 3.14 Table 3.14 Table 3.17 (1984) Tabl e3.16 (1985-1987) Table 3.14 ( 1984) Table3.16(1985-1987) 289

PAGE 312

Data Item Source Total Gallons Consumed Table 3.12 Table 3.12 Kilowatt Hours of Propulsion Power Average Age of Fleet8 Number of Accidents9 Table 3.17 Table 3.15 Table 3.1 1 Number of Roadcalls10 NOTES: 290 1All statistiC$ are for diredly-operated motorbus service w:Uess otherwise noted. 'Operating ClCt1Se excludes all reconciling items i.o.cluding interest expense, leases and rentals, and depreciation. 'IncludeS vehicle maintenance and non -vehicle maintenance expense 'Referred to as total public capital assistance in federal Se<:tion 15. This figure is reported as a transit system total and therefore may include purchased 31Jd/or demand responsive transportation services. 'Local revenue includes all revenue in Table 3.01 except for federal and state revenue. Operating revenue includes transportation revcoues, oon transponation revenues, and subsidy froJ:D other sectors of operations (denoted as other" in column 10 of Form 3.01). Revenues are reported as a transit system total and therefore may i.ncJude purchased and/ or demand responsive transportation services. passenger fare revenues for fl.Xed-route services can be extracted from the data sowee. 'Employees are distributed among three categories on Form 3.14: transportation, maintenance, and general administration. These three categories are used ror distribution in our data as welL "Data reported differently in 1984 than in following years which required puUi.o.g data from different forms in that year. Vehicles operated in maximum service are for those used for direetly operated services ooly. "The following vehicle types were included in the calculation of averllge age of fleet: motorbus (BA, BB, BC), articulated motorbus (AB), double deeked bus (DB), trolley bus (TB), and school bus (SB). Al$o, age of rail fleet includes twO vehicle types: rapid rail (RR) and streetcar (SC). It should be recognized that some of these vehicles may be used in the provision of demand -res ponsive transportation services as these vehicles cannot be identified in tbe federal report. 'Includes collision, non..:ollision, and station accidents. ''Includes mechanical failwc and other reasons.

PAGE 313

SOURCES FOR 1988 DATA .. Actual 1988 Section 15 Reports1 Data Item County /City Population, National Inflation Rate Passenger Trips Passenger Miles Vehicle Miles Revenue Miles Vehicle Hours Revenue Hours Route Miles Total Operating Expense2 Total Maintenance Total Capital Expense Local Revenue Operating Revenue Passenger Fare Revenues Total Employees5 Operating Employees Maintenance Employees Administrative Employees Vehicles Availabl e for Maximum Service Veh i cles Operated in Maximum Service Total Gallons Consumed6 Kilowatt Hours of Propulsion Power6 Average Age of Fleet7 Number of Accidents8 Number of Roadcalls9 Source 1989 Florida Statistical Abstract Form 406 Form 406 Form 406 Form406 Form406 Form406 Form403 Form 006, 310, 312 Form 310,312 Form 103 Form 201, 202 Form 201, 202 Form 201, 202 Form404 Form 404 Form404 Form 404 Form 003 Form 003 Form402 Form402 Form408 Form 405 Form402 291

PAGE 314

NOTES: 292 1 All statistics are for directly-operated motorbus service unless otherwise noted. 'oJ)CTating expense excludes all reconciling items iDcluding iDterest expense, !uses and ren t als, and depreciation. 'Th.is figure is reported as a transit system total and therefore iDclude purchased and/or demand responsive transportation services. 'Local revenue iDcludes all revenue except federal and state revenue Operating revenue iDcludes traD$pOrtation revenues, uootran.sportation revenues,. and subsidy from othe r sectors of operations. Revenues are reported as a transit system total and therefor e may iDclude purchased and/or demand responsive transportation services However, passenger fare revenues for fuced-route service can be extracted from the data s ource. 'Employees arc distributed amoug three categories as identified iD Form 404: rows 1 transportation opeTating employees. rows 4-8 maiDteuanee employees, rows 9 10-adm.inistrative employees UMTA assumes that Form 404 00-MB excludes purchased transportation services. 'UMT A assumes that energy coosumption reported on Form 402 excludes purchased transportation services. : 'Tbe followiDg vehicle types were included in th e calculation of average age of fleet: motorbus (BA, BB, BC), articulated motorbus (AB), double decked bus (DB), trolley bus (TB), and school bus (SB). Also age of r ail fleet iDcludes two vehicle types: rapid rail (RR) and streetcar (SC). ll should be recognized that some of these vehicles may be used in the provision of demand-respon.-tive cran.sportation services as these vehicles cannot be identified on Form 408. 'Includes collision, non-collision, and station accidents UMTA assumes that Form 405 excludes purchased tran.spor(atioo services. 'Includes mechanical failure and other reasons. UMTA assume s that Form 402 (roadcalls) excludes purchased transportation services

PAGE 315

.APPENDIXC TRANSIT SYSTEM PROFILE SURVEY FORM System Name:------,---------------------Individual Completing Profile:. _________________ 1. Please indicate any additional modes expected to be operating in the near future. 2. What general geographic areas are served by the transit system (counties, cities, other geographical boundaries)? 3. Describe the organizational structure of the transit system (department of city government, non-profit operation, independent authority, o ther). 4 H there is a Board of Directors or a Commission, describe the composition and selection of its members. 5 Have any major reorganizations, acquisitions, or other major changes taken place in the 1984-1988 time period? 6. Note any major changes in service facilities or other significant changes that have taken place in the 1984-1988 time period (i.e., non-operating facilities, new transit malls, etc.). 7 What major servic es are contracted for? 8. the fare structure of the transit system including cost for an adult one-way trip, special fares, transfers, etc H poss ible, provide information on fare changes since 1984. 9. Please provide detailed information on your reporting procedure for calculating number (if road calls and number of accidents. This should includ e strict definitions for defining these measures. 10. Please describe any significant circumstances or events that have taken place from 1984-1988 tha t will help in our understanding of the transit system. 293