Southeast Florida Library Information Network (SEFLIN)

Southeast Florida Library Information Network (SEFLIN)

Material Information

Southeast Florida Library Information Network (SEFLIN)
Physical Description:
[23] p. : ; 28 x 22 cm.


Subjects / Keywords:
Library cooperation -- -- History -- Florida -- -- Miami-Dade County ( lcsh )
Library cooperation -- -- History -- Florida -- -- Broward County -- ( lcsh )
Library cooperation -- -- History -- Florida -- -- Palm Beach County -- ( lcsh )
letter ( marcgt )

Record Information

Source Institution:
University of South Florida Library
Holding Location:
University of South Florida
Rights Management:
All applicable rights reserved by the source institution and holding location.
Resource Identifier:
F16-00082 ( USFLDC DOI )
f16.82 ( USFLDC Handle )

USFLDC Membership

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Florida Library History Project

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Southeast Florida Library Information Network (SEFLIN)
[23] p. ;
c 28 x 22 cm.
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Southeast Florida Library Information Network --
x History
Library cooperation --
z Florida --
Miami-Dade County
Library cooperation --
Florida --
Broward County --
Library cooperation --
Florida --
Palm Beach County --
t Florida Library History Project
4 856


Florida Library History ProjectSoutheast Florida Library Information Network (SEFLIN) CONCEPTION & ORIGIN: 1983 1984 In 1983, several South Florida library directors attended the annual Florida Libraries Information Network (FLIN) meeting in Tallahassee. At this meeting, the directors learned from the State Librarian that LSCA money might be available for a network that could provide library materials quickly and without cost to the people of South Florida. Initially, Cecil Beach, the Director of the Broward County Division of Libraries and Edward Sintz, the Director of the Miami-Dade Public Library System consulted with Barratt Wilkins, the State Librarian, about applying for LSCA funds. The dream of creating a multi-type library network to serve Southeast Florida residents began to take shape when several library directors in Dade, Broward, and Palm Beach counties met to discuss the possibilities with a staff member of the State Library. This group decided to call themselves SEFLIN, the South East Florida Library Information Network. Although LSCA funds could be given to multi-type library consortia, SEFLIN was still only a concept. The grant had to be applied for by an eligible public library, so Mami-Dade Public Library was selected as the administrative host. However, jurisdictional problems ensued so the host library designation was moved to Broward County Division of Libraries. Its director, Cecil Beach, wrote the original proposal in 1984 requesting funds for October 1985 through September 1986. He appointed a SEFLIN project coordinator, Kathleen Imhoff, from his staff to coordinate planning for the initial project years. The original participating libraries and representatives were:l Broward County Division of Libraries, Cecil Beachl Florida Atlantic University, Connor Tjarks


l Florida International University, Laurence Millerl Miami-Dade Community College, Glen Tripplettl Miami-Dade Public Library System, Edward Sintzl University of Miami, Frank Rodgers DEMONSTRATION PROJECT: 1984 1985 The original SEFLIN grant written in 1984 had one purpose, to provide timely information delivery to the residents of South Florida. The SEFLIN Board (later known as its Board of Directors) met on September 13, 1984, to begin to build the infrastructure which would ensure the speedy delivery of information. The effective delivery of information in its variety of formats required a two tiered system. A fax network would be established to transmit short articles and interlibrary communications. A courier system would be established to deliver books and other materials unsuitable for fax transmission. The Board realized that no cooperative venture could possibly hope to succeed without the efforts of each library's staff in support of the mission's goals and activities. Early in its existence, SEFLIN dedicated itself to committee participation in the decision making process. This strong committee structure has contributed to the success of SEFLIN by allowing the administrative costs of the network to remain small and while ensuring that many people have a stake in the network's performance. Two committees were established, a Protocol Committee and an Equipment Committee. The members were appointed in a letter written by Miami-Dade Public Library Director and SEFLIN's first Chairperson, Edward F. Sintz on September 20, 1984. Charges for the two committees came from the SEFLIN Board. The Protocol Committee consisted mainly of those who were responsible for Interlibrary Loan' Services in their respective libraries. Their charge was to develop guidelines and policies relating to the population to be served, statistical data collection methods and procedures, turn-around time and other matters requiring agreement by participating libraries. The draft proposal of protocol and policy was submitted to the Board.


Once the protocol and fax procedures were accepted, the Protocol committee was dissolved and was replaced by a group of Telefax Site Coordinators. The SEFLIN Telefax Site Coordinators were given the report of the Protocol Committee to review at their first meeting. The charge to this group was to determine location, staffing, and other requirements to carry out the proposed fax service. The Equipment Committee was charged with the task of investigating various types of fax machines that would be placed in all member libraries for quick and inexpensive transmission of materials between member libraries. Representatives from several companies were invited to demonstrate their products. The committee selected Omnifax G-93 telefax equipment. INFORMATION DELIVERY: 1985 1986 To accomplish the goal of timely delivery of information to the people of South Florida, SEFLIN pursued two main activities during year one: 1. Establishing a fax network 2. Establishing a courier system The first SEFLIN contract was approved by the Broward County Commission on August 6, 1985, making it possible for the project to begin. Fifteen fax machines were ordered. Installation procedures were established, phone lines ordered and installed, and staff orientations begun. Requests began to flow between the libraries. Patron response to the facsimile service was tremendous during that first year of operation. An estimated year's supply of fax paper lasted only three months. Savings from the purchase of Omnifax equipment made it possible to purchase additional thermal paper. Various methods of record keeping for statistical purposes were tested and refined. To expedite the large number of fax requests, the Site Coordinators decided to make requests for materials via OCLC and indicate in the notes field that the request was to be filled via fax. The courier vans were ordered and delivered. Courier routes were tested to find the most efficient way to transfer materials between the three counties. It was decided to run two routes simultaneously, a Southern route for Dade libraries and


a Northern route for Broward and Palm Beach libraries. The courier routes intersected in Hallendale, near the Broward/Dade line to transfer materials. To help establish SEFLIN's image and identity, all materials transferred by fax or courier bore a bright pink SEFLIN label. Bags bearing the SEFLIN logo designed by Miami-Dade Public Library were distributed throughout Florida. The first SEFLIN newsletter, Facts on Fax, served to facilitate communication between participating libraries. Other important events in 1985/86 included:l Broward Community College became the seventh library system in the group of member libraries. l Because of the success of SEFLIN in improving library service, other libraries in the region asked to join. One of the most difficult decisions made by the Board was to remain with the original seven participating libraries for the first three years. l The Board of Directors requested that for continuity all incumbent committee members serve for another year from October 1, 1986, to September 30, 1987. Also during this period, the first SEFLIN workshop was held (June 1986) with over 100 participants. The workshop entitled SEFLIN and You! was held at Miami-Dade Public Library. Kathleen Imhoff introduced the following speakers with her talk: What is a SEFLIN ? Managing Your Time Successfully, presented by Larry Knauff. Your Future in Interlibrary Loan, presented by Peter Hamon. Hands On: Fax Facts, presented by Karen Getting. At a September workshop for the Board of Directors and committee members, the program focused on Patterns of Network Organization. Speakers for this workshop were: Randall Cravey SOLINETNetworking in the Southeast; Dr. Edward Walters North Texas Association of Higher Education Local Area Networking; Lee Pike, ALEX Improving Access Through Exchange; and Richard Luce IRVING The Colorado Experience -Linking Local Dissimilar Systems.


By the end of 1985/86 SEFLIN had accomplished the following: 1. Built the infrastructure for timely information delivery in South Florida. 2. Established 24-hour fax delivery service. 3. Established a courier service for delivery of books and long articles within 24 hours. 4. Provided quality in-service training. 5. Improved communication among different types of libraries. 6. Began the process to incorporate SEFLIN. SEFLIN also had its first loss during this period. The University of Miami Calder Medical Library decided to withdraw from the network when they found they could not charge a fee for fax service on equipment purchased with LSCA funds. SERIALS UNION LIST: 1986-1987 The SEFLIN libraries had accomplished their goal of providing timely information to the residents of South Florida. They had proved that all kinds of libraries can work together to meet the needs of their users. This success created a great enthusiasm and anticipation among the involved librarians. SEFLIN began to explore additional ways to improve library service through cooperation. Working together in the area of document delivery revealed a need for better tools for quickly locating materials in the region, hence the Serials Union List project. Consequently, in year two SEFLIN's objectives expanded. The SEFLIN project was funded with an LSCA Title III grant in the amount of $187,496 for its second year. Activities included: 1. Initiating a SEFLIN reference service. 2. Developing a SEFLIN Union List of Serials. 3. Exploring cooperative collection development. 4. Maintaining and expanding the document delivery service by fax and courier. 5. Establishing three new committees: Reference, Serials Union List, and Cooperative Collection Development. A SEFLIN reference librarian was hired to work at University of Miami Richter


Library to answer SEFLIN reference questions via telephone or fax machine. The University of Miami was selected because of its extensive reference resources and research collections. A training session was held for the four libraries that would prepare worksheets for the Serials Union List. By September 30, 1986, the participating libraries had completed over 10,000 worksheets for the Serials Union List and the agreement with SOLINET to prepare the Serials Union List was finalized In January 1987, OCLC M-300 computers were installed and the libraries prepared and submitted worksheets to SOLINET in several batches. There were 20,127 unique titles in the Union List -double what had originally been anticipated. SOLINET merged the information with serials information already held in the LAMBDA database, and the list was printed. It consisted of 7,000 pages in paper form and 50 sheets of microfiche. 'The decision was made to duplicate the list only on microfiche, and to produce the 2nd Edition of the Serials Union List on CD-ROM. Implementation of the SEFLIN Union List of Serials in September resulted in a dramatic increase in periodical article requests. Planning for a database linking project went on throughout the year. This project, called SEFLINK, would provide an electronic link between member library databases, allowing a user to access any SEFLIN member library's catalog from a remote location. SEFLINK would provide a common user interface which would permit searching dissimilar systems with a common set of user commands. A meeting was held with the State Library and the Florida Center for Library Automation (FCLA) to discuss the project. The Board established a Technical Committee to advise them on technical issues related to linking the disparate systems. This project would be modeled after the IRVING network in Colorado and would be only the second project of this type in the United States. The Cooperative Collection Development Committee began exploring ways to cooperate in the area of collection management. A purchase alert form for expensive materials was developed to help provide information and to aid the individual library's selection process. SOLINET subcontracted with AMIGOS to


provide a computerized collection analysis in the areas of Caribbean materials and business materials added between 1980 and 1986. The committee produced a SEFLIN Resource Directory which was distributed at the May workshop. The directory included lists of contact people and their phone numbers, library hours, and a listing of subject strengths and special collections for each library. Other important events in 1986/87 included:l A SEFLIN brochure which explained available services was printed and distributed to patrons at all member libraries, at FLA, SOLINET, and at an ALA Multi-Lincs meeting. l SEFLIN hosted a reception at the FLA convention to inform librarians across the state of the work being done in South Florida. l In January 1987, the Board of Directors met to discuss the creation of an Interlibrary Loan Committee at the recommendation of the Telefax Site Coordinators. The Directors agreed to the recommendation and established the Interlibrary Loan Committee. The Telefax Site Coordinators group became the Fax Coordinators Committee and they agreed to meet once a year to discuss problems, improvements, and make recommendations for additional or updated equipment. l The West Palm Beach Public Library asked the Board of Directors about the possibility of joining SEFLIN. The Board decided to stay with their original plan to continue with the seven members included in the three-year LSCA funding application. Two workshops were held in 1987. The first, held in May, was entitled SEFLIN, Reference, and You. It focused on the introduction of the reference fax component, and each library's special collections. Larry Knauff, time management specialist, was the featured speaker. He discussed how to manage time while balancing desires and demands. The September workshop was on Stress Management and featured Dr. Charles Bunge from the University of Wisconsin. Time devoted to people meeting other people was determined from evaluations as the best facet of the workshops.


By the end of year two, SEFLIN had accomplished the following: 1. Established a phone/fax reference service. 2. Published a Union List of Serials. 3. Published a Resource Directory of member libraries. 4. Developed and implemented a purchase alert form. 5. Provided two successful workshops for members. 6. Increased speed of document delivery to patrons. 7. Printed and distributed over 10,000 copies of its brochure. 8. Improved communications among all member libraries. INCORPORATION: 1987 1988 The SEFLIN project coordinator, Kathleen Imhoff, developed Bylaws and Articles of Incorporation to establish SEFLIN as an incorporated body. The seven separate agencies involved and their differing legal structures made this a very difficult process. After several revisions, the sixth and final draft of the Articles of Incorporation was distributed to all participating libraries for letters of agreement. In November 1987, the Bylaws and Articles of Incorporation were approved by the Board, sent to the State Library on March 10, 1988, and were approved by the Department of State in August 1988. This was a most significant event as it made it possible for SEFLIN to operate as an independent legal entity. SEFLIN had successfully completed its goals while operating as an LSCA funded demonstration project within the Broward County Division of Libraries. As an independent entity, SEFLIN could better pursue activities which the Board's expanding vision included. The SEFLIN Board of Directors made a crucial decision at the end of year three. Beginning in year four SEFLIN's operating funds would be generated from membership dues. LSCA funds would be reserved for the network's research and development projects. The Board agreed to assess dues on a sliding scale from $10,000 to $25,000 per year. The end of year three was a critical period when each library worked to gain approval from its funding source for this large commitment to this cooperative venture. The Broward County Division of Libraries was the last to gain approval, and when it happened there was a party to celebrate in the


SEFLIN office. Member libraries were notified that beginning with the new fiscal year they were to assume the costs of their equipment maintenance, phone lines and paper costs including any SEFLIN fax machines, M-300 workstations and printers, and CDROM workstations and printers. During 1988, an ad-hoc Recruitment Committee of the Board began the hiring process for the first full-time Executive Director. Applicants were interviewed in July for the position. The Board selected Richard Luce, who had expertise in the linking of disparate library systems as the father of Colorado's IRVING network. Other important events in 1987/88 included:l The second edition of the Serials Union List on microfiche was completed in 1988, and 2000 new titles were added at Miami-Dade Public Library for a total of 7000 additional titles. l The serials list was also published in the CD-ROM format. l Because it was not cost effective, the Board decided not to continue the reference project using a librarian at the University of Miami to respond to reference questions, but to provide a cooperative fax reference service using each library's reference staff. On March 11, 1988, a workshop on Document Delivery was held at the Broward County Main Library Auditorium. Susan Ardis, Director of the Engineering Library at the University of Texas, Austin, spoke on Document Delivery: 77te Logical Conclusion and Linda MacDonald, Coordinator of Online Services at the University of Vermont Library, spoke on Integrating Optical & Online Services for End Users. At a workshop in August 1988, Robert White of the Bergen County Library System spoke about CD-ROM. EXPANSION: 1988-1989 With incorporation complete, SEFLIN was in a position to expand its membership base. SEFLIN's success in providing timely information made its services


desirable to many other libraries in the region. Activities for the next fiscal year included: 1. Adding four new member libraries. 2. Hiring an executive director. 3. Continuing the linking project SEFLINK. 4. Establishing Government Documents and Audio-Visual Committees. Four new members were added during 1988-89 bringing the institutional total to eleven. New members starting out the fiscal year on October 1, 1988, were:l Barry Universityl Nova University Law Libraryl Palm Beach County Public Library Systeml St. Thomas University, including the Law Library. SEFLIN's first Executive Director, Richard E. Luce, set up the new SEFLIN Office in the Broward County Main Library. Office space was donated by the library. Office equipment and furniture were purchased. Cindy Ansell. was hired to assist Mr. Luce with administrative and membership service activities. With the arrival of Richard Luce, the project to electronically link member libraries' data bases called SEFLINK moved rapidly forward. Phase I of SEFLINK was completed by configuring a series of extended Ethernet Local Area Networks connected via Vitalirik bridges using digital lines. Agreements made with Florida Atlantic and Florida International Universities enabled SEFLINK to use their existing telecommunications networks. Computer hardware and telecommunications equipment were purchased to run the SEFLINK software. Terminals, personal computers, cables, and software application licenses were also purchased. The system was installed and located in the Miami-Dade Public Library computer room. The system was demonstrated to the membership by Richard Luce in 1989. The committee structure was maintained when SEFLIN incorporated. Each member institution had one representative on each SEFLIN committee. The Committees following incorporation were:


l Cooperative Collection Development Committeel Government Documents Committeel Interlibrary Loan Committeel Reference Committeel Serials Union List Committeel Technical Committeel Ad Hoc Audio-Visual Committeel Ad Hoc Database Committee Other important events in 1988/89 included:l The Interlibrary Loan Committee reviewed and refined lending policies, procedures and forms for exchange of all types of materials, and a new statistics collection form was generated. l The Serials Union List Committee evaluated problems with the LePac CDROM disc and evaluated alternative methods to maintain the serials database which had become difficult. Plans were made for a 3rd edition to be produced later on an updated CDROM. l An ad-hoc Database Committee studied options to maintaining the Union List of Serials. SEFLIN opted to contract with SOLINET and OCLC to put the database in OCLC's union list module under the SE@L symbol. Maintenance of the Serials Union List database, SE@L, would now take place online through OCLC. l The Reference Committee drafted a protocol agreement to share reference books among member libraries. l The Collection Development Committee explored cooperative collection development and purchasing. They also produced the second edition of the SEFLIN Resource Directory which contained special collections and subject strength information of member libraries. The Government Documents Committee worked to create a de facto cooperative full depository within the South Florida region.l Funds were used to purchase fax machines for new member institutions, bringing the total of network fax machines to 32. l Courier deliveries increased with the addition of the four new members. The increase in the number of courier deliveries resulted in the per packet


cost for 1988-89 dropping to $1.48 from a previous $3.03. l Two workshops were held in 1989. A workshop at Broward County Library featured Jim Neal of Indiana University discussing The Effect of Technology on Staff, and Frank Grisharn of SOLINET, who spoke about SOLINET and SOLDINE SOLINET's online union list. DATABASE LINKED: 1989 1990 This year SEFLIN continued its growth in resource sharing. Two new member institutions were added, the College of Boca Raton, now Lynn University, and Palm Beach Community College. The Nova University Einstein Library was added to the existing membership held by Nova University Law School. With these additions, the membership total came to thirteen representing 97 library locations. LSCA funds totaling $168,650 were received and used for network development projects. Executive Director Richard Luce highlighted three activities and challenges that would have long-term impacts for the network and our region: 1. Requesting support for passage of a bill that provided legislative authority for state funding of library networks and resource sharing activities. This legislation was seen as critical for continued growth and development of SEFLIN and for the development and maturation of networking throughout Florida. 2. Meeting SEFLIN's mission of rapid delivery of information, by providing electronic capabilities between members as the foundation of all services. 3. Continuing to use the CD-ROM format for some resource-sharing databases. 4. Providing the ability to integrate online library databases in SEFLINK with the CDROM databases. SEFLINK was operational when Phase II was completed. This included installing telecommunication lines, loading application software, and training technical staff. With the linking of LUIS, containing the library holdings for the State University System; GEAC, containing the holdings of the Miami-Dade Public Library;


UTLAS, containing the holdings of the Broward County Division of Libraries; and DRA/DEC, containing the holdings of the Palm Beach County Libraries, SEFLIN members had access to over 11.4 million volumes. The Board of Directors voted to mount a CD-ROM on SEFLINK containing the holdings of the non-automated libraries. Tapes of five libraries were loaded into OCLC, excluding FIU and FAU. The non-automated libraries could now enter SEFLINK using standard communications software. The electronic mail component of the system became available, and Executive Director Luce worked to get approval to use the Florida Information Resource Network (FIRN) in order to give FIRN users access to SEFLINK and to give SEFLIN users access to the Internet through FIRM During 89/90, more than 25,000 requests were made for materials, and nearly 17,000 of those requests were filled among SEFLIN members. The courier service carried more than 65,000 packets. Satisfaction with interlibrary loan services by patrons increased along with the number of filled requests, but now 24-hour turn around time became an expectation rather than an innovation. The Board of Directors attended the first long range planning retreat. After five years, the Board realized the need to assess progress and chart new directions for SEFLIN. The delivery system of courier vans and fax machines was functioning efficiently; the Serials Union List (SE@L) and Database Linking Project (SEFLINK) were now established and continuing. The time had come to examine new technological advances and apply them to SEFLIN's mission which remained constant, providing timely information to the people of South Florida. Other important events in 1989/90 included:l An improvement in SEFLIN's financial position and increased regional visibility with such efforts as the regional Governor's Conference hearings. l Bylaws were revised and strengthened making the SEFLIN organization capable of operating with flexibility. l The first issue of the SEFLIN Newsletter, SEFLIN Ink, was published and over 250 copies were circulated in April 1990. SEFLIN sported a new logo designed by the Broward County Division of Libraries.


l The SEFLIN Collection Development Committee developed a list of CDROMS owned by SEFLIN libraries and a list of CD-ROMs to be purchased. l SEFLIN's new Network Manager, Wayne Bullock, demonstrated CD-ROM networking technology to the Board of Directors and Technical Committee. l Paula Manrique joined SEFLIN as Office Manager. l Access was established for patrons to dial directly into SEFLINK. On March 9, 1990, the SEFLIN Spring workshop was held at St. Thomas University. Anne Beaubien of the University of Michigan spoke on MITS, the University of Michigan's fee-based document delivery service. The afternoon session was dedicated to Alternative Sources of Funding for Libraries. CD-ROM NETWORK: 1990 1991 The third full year as an incorporated organization was one of continued service to the southeast Florida area, marked by access service developments in the networking of various types of systems, improvements in CD-ROM technology, and in delivery service. LSCA funds totaling $113,323, were used to support network development. In 1991, SEFLIN completed Phase III of SEFLINK when it linked the University of Miami's 2.5 million volume database in its Innopac system to SEFLINK, making more than twelve million volumes accessible. SEFLINK now included five large computer systems. 1. FCLA/Notis (LUIS) IBM system representing the State University System libraries 2. Broward County Libraries' Utlas (ALIS) system 3. Miami-Dade Public Library's GEAC system 4. Palm Beach County Public Library's DRA/DEC system 5. University of Miami's Innopac system SEFLIN developed and tested an innovative CD-ROM network in 199 1, which was configured to support seven databases and twelve simultaneous users. The system was tested with the SEFLIN Union List of Serials, Florida Statutes, GDCS (United States Government Documents), CIRR (Corporate Industry Research


Reports) and ERIC. Resource sharing activity continued, with almost 25,000 items exchanged and a fill rate for requests of 70%. The SEFLIN courier carried almost 70,000 packets and delivery time decreased. Per packet costs dropped to $.85. SEFLIN continued to operate as a non-profit corporation and its strong financial position allowed service levels to be expanded in 1990/91. The cash reserve increased acting as a contingency fund to ensure continuation of service to SEFLIN members Other important events in 1990/91 included:l SE@L, SEFLIN's Union List of Serials, included the holdings of the 13 SEFLIN institutions. It contained roughly 45,000 titles and 120,000 local holdings records. l A new menu option was added to SEFLINK that provided basic library information for each member library, including address, phone number, branch or campus location codes, and general library operating hours. l A new van was purchased for the SEFLIN Courier routes. l Bryan Haddix. joined SEFLIN part-time as a Field Technician. Two continuing education programs were presented. The 1990 Fall Workshop featured Frank Bridge of Walton Bridge Consulting, who spoke on Managing CDROM Networks and Services. The 1991 Spring Showcase offered participants the opportunity for hands-on sessions and SEFLINK's new CD-ROM network was introduced. The hardware needs of a CD-ROM network were discussed. Six commercial vendors exhibited the latest CD-ROM products. SEFLIN lost its first executive director when Richard Luce resigned in May to assume a position as director of the Los Alamos Laboratory Research Library in New Mexico. The Board of Directors appointed Wayne Bullock as Interim Director of Network Services and Cindy Ansell as Interim Director of Member Services for the remainder of the fiscal year. The search for a new executive director began immediately. The Board selected Elizabeth Curry of SOLINET as


SEFLIN's second executive director. PLANNING FOR THE FUTURE: 1991 1992 In her address at her welcoming reception, Elizabeth Curry commended her predecessors, SEFLIN coordinator, Kathleen Imhoff and Executive Director, Richard Luce "for the great amount of progress made in a brief span of time." She mentioned the need to build on this tradition, starting with the foundation of a shared vision of the future, and an observation and philosophy about the cooperative efforts of the SEFLIN staff, board, and committees. Curry's statement in her first Executive Director's report enumerated the challenges to SEFLIN in EXCHANGE (Exchange replaced SEFLIN Ink as the network's newsletter): 1. Maintaining current services in a time of severe economic constraints 2. Evaluating progress and the effectiveness of cur-rent services 3. Continuing development and seeking new opportunities to serve members 4. Establishing a renewed sense of direction and strategic plan for the future An important event in Florida's networking history occurred when Governor Chiles signed the Library Cooperatives Act into law. This law represented years of work educating the public and state legislators as to the value of networks in Florida. The possibility of State funding could dramatically affect SEFLIN and reinforced the need for long range planning. An LSCA Planning Grant placed in motion a 3-5 year strategic planning process. In May 1992, the SEFLIN Board of Directors adopted a strategic plan to enable them to make informed decisions about allocating resources to meet member needs while continuing to identify and implement innovative network development. In 1991/92, SEFLIN received over $190,000 in LSCA funds which were used to support planning and network development projects. The variety of services available from SEFLIN in 1991/92 made it necessary to rename some services to make them clearer to users. SEFLINK, as it is now


defined, is the overall computer network, the backbone, for access to the realm of online SEFLIN products. SEFCAT links the online public access catalogs of SEFLIN members in Dade, Broward, and Palm Beach counties. SE@L is SEFLIN's Serials Union List, available in online, CD-ROM, and microfiche formats. CD ROM-Net is SEFLIN's CD-ROM Network which provides online access to 7 databases for 23 simultaneous users. This year of planning also resulted in plans on the part of the SEFLIN Committees. The Collection Development Committee continued plans to develop methods to collectively purchase materials; to publicize member library collections; and to plan an in-service workshop on technological and network concerns. The Government Documents Committee's plans included distribution of The Union List of Government Documents Sets in Florida Libraries in both paper and electronic formats; to work in conjunction with the State Library to improve access to Florida documents and databases; and to investigate and work towards providing access to U.S. Census data through the SEFLIN network. The Interlibrary Loan Committee planned to work on a project to create minimum personnel and equipment standards for SEFLIN ILL offices; develop a training module for interlibrary loan librarians and staff, distribute an ILL office directory; and pursue a wide-area reciprocal agreement for full gratis service from areas outside Florida. The Reference Committee planned to establish minimum reference standards for staff and equipment to allow libraries to effectively participate in the SEFLIN network; to plan one to two workshops a year to meet the needs of reference librarians; to participate in the selection of CD-ROM products for the network through a CD-ROM subcommittee; and to work with the collection development committee regarding cooperative collection building. The Serials Union List Committee planned to maintain and produce an annual CDROM Union List from the SE@L database; upgrade serial records to CONSER levels; prepare a Handbook of SE@L Union List of Serials Procedures and Guidelines; and plan a workshop on how to use the SE@L database.


The Technical Committee discussed plans for ARIEL ILL technology; Internet access and SEFLIN; a Fall workshop; and SEFLIN E-Mail. A research project on patron access ELL created an ad-hoc SEFLINK ILL Committee. This committee was charged with improving and facilitating procedures for both the enduser and SEFLIN member librarians. Other important events in 1991/92 included:l The membership categories were expanded to include associate membership. The new category was granted in recognition of the limited resources available to small institutions. Associate members would have access to a limited number of SEFLIN services for a smaller financial commitment than full members. l In a cooperative project, Lynn and St. Thomas Universities were able to add monographic catalog records to the SEFLIN Serials CD-ROM. This increased access by other SEFLIN libraries to more than 120,000 additional items. It also became the automated catalog for Lynn and St. Thomas. l Delivery services continued to increase their volume in 1991/92. More than 113,000 packets were delivered by courier. Over 19,000 items were transmitted via fax. l In January 1992, a statement of SEFLIN Committee Structure & Responsibilities was approved. It delineated the purpose of committees, their structure, and responsibilities in a single document. l In March, a Committee Representation Policy was added which detailed committee governance. It explained the responsibilities of Voting Committee Members, Committee Representatives, Visitors, and Library Supporters. l Network Manager Wayne Bullock announced his resignation effective August 28, 1992, to accept a position with Richard Luce in New Mexico. Recruitment of a replacement began immediately, and Bill Mooney was hired as the new Network Services Manager. l Plans were underway to recruit a full-time Member Services Manager by October 1. Linda Mack was hired for the position, and came on board on October 12, 1992. l On October 1, Bryan Haddix became a full time SEFLIN Field Technician.


LIBRARY WITHOUT WALLS: 1992 1993 The Library Without Walls: A Strategic Plan for the Southeast Florida Library Information Network (SEFLIN) 1993-1998 was prepared by Leslie B. Burger of Library Development Solutions of Princeton Junction, New Jersey and was approved by the SEFLIN Board of Directors on May 27. It was distributed to all members and is an excellent guide to follow for future plans and to verify the status of committee undertakings and overall SEFLIN accomplishments. The plan's vision statement defines SEFLIN's mission as coordinating the efforts of its members to facilitate the provision of information locally, nationally and internationally, bibliographic or full text, to all citizens of Southeast Florida without regard to user affiliations or economic circumstances. SEFLIN would continue to mediate the sharing of traditional library materials, to engineer the experimentation and development of new technology and programs and to provide continuing education opportunities for the library staff and user population. Activities in the Strategic Plan included: 1. Recruit at least two new Associate Members per year. 2. Investigate the feasibility of expanding SEFLIN's geographic service area by 1995. 3. Increase use of the network by 5% each year. 4. Develop and implement a SEFLIN library card program by 1994. 5. Increase the number of ARIEL initiated interlibrary loan requests to 20% of the total ILL requests. 6. Coordinate between twelve to eighteen continuing education events annually. 7. Establish a FREE-NET within the SEFLIN service area by 1993/1994. 8. Add at least 1,000 FREE-NET subscribers to the system each year. 9. Establish user-initiated electronic interlibrary loan request service test sites by 1994. 10. Develop an annual SEFLIN procedures manual by 1993/1994. During the 1992/93 year, State Legislature allocated $600,000 for the first time for the Library Cooperatives Grant program to support multi-type library consortia. SEFLIN could receive up to $200,000 in funding for fiscal year 1993-94.


Planned network changes in 1993 involved a new approach to SEFCAT which involved a gradual move away from the IRVING product which provided a common interface for dissimilar systems to using each system in its native mode. In May 1993, the Board voted to become part of the community computing movement through the National Public Telecomputing Network (NPTN). The Cleveland Free-Net model would be used to develop and organize the SEFLIN Free-Net by 1994. During SEFLIN's Strategic Planning process, 3,046,690 titles cataloged in OCLC held by the 13 full members were reviewed for uniqueness. It was found that 58% of the titles were owned by only one library; 80% of the titles were owned by one or two libraries; 2% were owned by six libraries and only 130 titles were held by all institutions. Serials holdings in SEFLIN libraries were also unique. Although only 3. 1 % of the SEFLIN collection was comprised of serials, 61 % of these titles were held by one SEFLIN member; 82% were held by one or two libraries, and there were over 550 titles that more than half the members owned. This uniqueness makes the quality of specialized materials invaluable for SEFLIN's resource sharing. Other important events in 1992/93 included:l Two new associate members joined SEFLIN, Northwood University and Palm Beach Atlantic University. l Two new committees were established; the Cataloging Committee and the Circulation and Access Committee. The Circulation and Access Committee would administer the library card and access program previously managed by the Southeast Florida Educational Consortium, now defunct. l Ethnic NewsWatch database was purchased and mounted on the SEFLIN network. A demonstration of Ethnic NewsWatch was scheduled for October 13, 1992. l SEFLIN received additional LSCA grant funding for a pilot project to test ARIEL software and new document delivery technology. l The Cataloging Committee held their fast meeting on December 16, 1992, and discussed common needs including AV format cataloging, processing backlogs, and training paraprofessionals. Workshops were in their plans.


l A SEFLIN E-Mail manual was compiled, and the Technical Committee members were responsible for training and assistance. The 1992/93 workshop included:l The Preservation Workshop Series presented by SOLINET including a hands-on approach at the Book Repair workshop. l A FIRN workshop explained access to the Florida Instructional Resource Network and information on global computing. l The Serials workshop provided clear and concise information on every aspect of the SEFLIN Union List. l A demonstration on Cataloging of AV Equipment was a workshop sponsored by the Cataloging and Technical Services Committee. l The Government Documents committee held a workshop entitled Mainstreaming Government Documents into Everyday Reference Service. l The Interlibrary Loan Committee sponsored a workshop entitled Copyright in the Age of Technology. l OCLC presented a workshop entitled Where Does 0CLC fit in SEFLIN's Resource Sharing Picture of the Future? in February. It included a presentation by Ron Gardner, and a general discussion plus a demonstration of OCLC's FirstSearch. l A workshop sponsored by BCL, SEFLIN and SOLINET entitled, Good Leads to Good Reads: Readers Advisory Workshop was held in December at Broward County Library. SEFLIN Free-Net & END-USER ILL: 1993 1994 On September 22-23, 1993, an electronic groundbreaking was held for the SEFLIN FreeNet. Approximately 475 members and residents attended the twoday kick off and listened to the keynote speech of Thomas Grundner, founder of the Cleveland Free-Net and president of the National Public Telecomputing Network (NPTN). The SEFLIN Free-Net was scheduled to launch its first segment in March or April, 1994. Free-Net was to operate initially as a pilot project in Broward County and later expand to Dade and Palm Beach counties. Free-Net was to link south Florida to NPTN so that residents could have access to a national network of information and services.


The Board of Directors appointed a Free-Net Advisory Committee and Robert Dressler was selected as Committee Chair. Mr. Dressler, an attorney, has served on the Board of Regents of the State University System of Florida, and has served two terms as mayor of Fort Lauderdale. The committee, which encompassed members of the corporate, educational, and civic organizations in the tri-county area, would make recommendations on policies, content funding and marketing of the Free-Net. In April 1994, SEFLIN staff accessed the Free-Net as Test-Users. At the end of April, the information providers and monitors were assigned User Ids and Passwords. In May, over 200 users were added from SEFLIN member libraries. Registration information was sent to over 800 interested supporters. Over 850 files had been loaded by May from over fifty information providers. The SEFLIN Free-Net Broward County pilot project was such an overwhelming success that the Board of Directors agreed to implement SEFLIN Free-Net services in Dade and Palm Beach counties one year early. Two groundbreaking ceremonies were held: Miami-Dade Public Library hosted the September 21st event and Palm Beach Community College hosted the September 22nd event. During the Palm Beach County ceremony, the President of the Palm Beach County Library's Friends group, Marvin Stevens, donated $10,000. He also made a $5,000 challenge to match any library in Palm Beach donating up to $5,000 to the Palm Beach project. A new menu for SEFLINK was implemented on February 14, 1994. SEFCAT users began accessing the online systems of member libraries in the local mode. Users have access to the features of those systems and each has different commands and features,. The Technical Committee supplied a brief Reference Guide for each system and plans were to make the guides available online and in hard copy for librarians and patrons. A Member Only menu for use by librarians which includes the Bulletin Board, Internet, CD-Net and Free-Net were to be provided on SEFLINK. SEFLIN planned to offer SEFCAT through the SEFLIN Free-Net. Member libraries would be part of building the Free-Net Library Center. The Reference Committee worked on lending policies, special events, special collections, Friends of the Library, book reviews, suggested readings, and remote sources of information for the Free-


Net Library Center. A task force was formed to develop and implement an Electronic User-Activated Interlibrary Loan System in 1993 in preparation for the strategic plan. The preliminary plans called for an online SEFLIN ELL request form which could be completed wherever patrons are accessing SEFLINK. Responses could be sent directly to patrons via e-mail. The pilot project was to test ideas, experiment with the technology, develop procedures and evaluate the process. On October 1, Encore Computer Corporation became SEFLIN's first for-profit member. The Board approved two Associate Members this year, taking the total to five. The Art Institute of Fort Lauderdale and Martin County Public Library System are the newest members. The new members increase SEFLIN membership to eighteen library systems and expands to Martin County. SEFLIN will now be serving over 4.3 million residents in four counties. Other important events in 1993/94 included:l Increases in the number of member organizations and SEFLIN committees plus increased activity with SEFLIN's Free-Net necessitated the expansion of the SEFLIN staff to seven members. Craig Stillings became the Associate Director on October 8, ,1993, and Lorraine Nitabach was hired on October 27 as Office Assistant. l SEFLIN, in cooperation with the University of Miami, Florida Center for the Book and the Historical Museum of South Florida co-sponsored the Treasures of Florida Libraries exhibit at the Historical Museum in June, timed to coincide with the 1994 ALA annual conference in Miami. In March, a Dade County Library Association Workshop cosponsored by SEFLIN and Special Library Association of Florida and the Caribbean took place at St. Thomas University. The workshop entitled The Virtual Library featured three nationally known experts: Dr. Michael Spring, University of Pittsburgh, Dr. Laverna Saunders, University of Nevada, Las Vegas and SEFLIN Executive Director, Elizabeth Curry. Dr. Spring spoke on the theoretical virtual library, Dr. Saunders on the application of theory, and Elizabeth Curry on The Electronic Library Without Walls in Action.


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